S4E5: Legacy, Luxury and Service Innovation with Franck Arnold, Managing Director & Regional Vice-President at The Savoy London

With a truly international career in hospitality, Franck Arnold brings his story and expertise to What The Luxe, telling all about London’s original luxury hotel—”the place of firsts”—and its singularities; its long legacy and modern renaissance; and the thousands of guest interactions that make The Savoy so sought-after, even after 130+ years.