Talent Hub Talk Ben Duncombe: Salesforce, Sales Force, CRM, Data

In today's episode, we’re joined by Vipul Jain, Australia's latest Salesforce Certified Technical Architect, to discuss his early career, what first attracted him to a role in IT and how he came to find the Salesforce ecosystem. He explains how he made the transition from Developer to Architect, and what he learned from moving to Australia.
 
Vipul shares with us why he wanted to be a Salesforce CTA and how that journey played out for him, how he had to learn to be a better storyteller and lastly, he details the lessons that he took and learned from his journey to CTA that he wants to pass on to others.
 
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https://www.linkedin.com/in/vipul-jain-26667b48/
 
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In today's episode, we’re joined by Matt Robison. Matt is the founder of Lightbox Logic and the creator of Marketing Cloud Connect Toolbox, which has recently been listed on the Salesforce AppExchange. Matt came back on the show to tell us all about his journey of building the Marketing Cloud Connect Toolbox, where the idea came from, how he approached building it whilst being in employment, what the AppExchange process was like,and tips he would share with others looking to build a product.
 
Make sure you’re following Matt on LinkedIn here:
https://www.linkedin.com/in/matt-robison-salesforce/
 
You can find out more about Lightbox Logic here:
https://lightboxlogic.com.au/
 
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In today’s episode, we summarise the first quarter of 2024, the pace of market activity and the speed of hiring processes.
We discuss Salesforce salaries, the split between contract and permanent opportunities, job application numbers and the number of relevant candidates for Salesforce roles. We look at which specific types of Salesforce partners are still hiring and growing, and why, and which Salesforce skills, in particular, are most in demand as we head into Q2.
 
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In this week’s episode, we’re joined by Nikhil Karkra, who shares his journey as a Front-end Developer in the Salesforce ecosystem. He discusses his education and early career, including his transition to IT and front-end development.
 
Nikhil explains the role of a Front-end Developer in Salesforce and the challenges they face, such as keeping up with JavaScript frameworks and building responsive and accessible designs. He highlights the evolution of front-end development in Salesforce, from the Aura framework to Lightning Web Components (LWC) and Lightning Web Runtime (LWR). Nikhil emphasises the importance of HTML, CSS, and JavaScript fundamentals in front-end development and the need to stay updated with new frameworks. He also discusses the role of low-code development tools like OmniStudio and the importance of UX knowledge for Front-end Developers.
 
Nikhil shares his content on YouTube and his blog, and he encourages aspiring Front-end Developers to start with Trailhead and explore other resources.
 
Make sure you’re following Nikhil on LinkedIn here:
https://www.linkedin.com/in/nikhilkarkra/
 
You can find his blog and YouTube channel here:
https://www.youtube.com/@salesforcetroop
https://www.salesforcetroop.com/
 
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In today’s episode, Andy Forbes and Joseph Kubon discuss the impact of AI on Salesforce professionals and the role of consultants in the AI era. They share insights into how they met and their journey of writing a book on AI in 'ChatGPT for Accelerating Salesforce Development', with authors Philip Safir and Francisco Falder.
They explain how AI can be utilised in various aspects of the Salesforce ecosystem, how they first became interested in AI and how they use it day to day. The conversation highlights the potential of AI to accelerate value delivery, improve efficiency, and enhance decision-making. Andy and Joseph emphasise the importance of understanding the limitations and risks of AI and the need for human validation and testing.
Overall, the conversation provides valuable insights for Salesforce professionals looking to leverage AI in their work.
 
Make sure you’re following Andy and Joseph on LinkedIn:
https://www.linkedin.com/in/andyforbes/
https://www.linkedin.com/in/sforcerocker/
 
You can purchase a copy of the book 'ChatGPT for Accelerating Salesforce Development' here:
https://packt.link/YI57e
 
You can find more content from us at Talent Hub, here:
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In today’s episode of Talent Hub Talk, we’re joined by Eduardo Ferrao. Eduardo is a Senior Salesforce Healthcare Consultant and has an incredible story from working as a Pediatric ICU Nurse to transitioning into systems and now delivering Salesforce Health Cloud transformations. It was fascinating to hear more about Eduardo and his journey and how he is able to make a difference in the healthcare space.
Throughout the episode, Eduardo highlights the importance of soft skills and how his nursing background has been valuable in his consulting role. He explains the potential use cases for Health Cloud in healthcare and the complexities of healthcare projects.
The conversation with Eduardo covers the challenges of displaying correct information in digital solutions, the stress and potential adverse outcomes in healthcare, and Eduardo's journey and ability to add value in a different career.
 
Make sure you’re following Eduardo on LinkedIn here, and we hope you enjoy the chat!
https://www.linkedin.com/in/eduardo-ferrão-08050123b/
 
Episode takeaways:

Transitioning to a new career is possible by leveraging existing knowledge and skills.


Soft skills, such as communication, critical thinking, and adaptability, are transferable and valuable in different industries.


Healthcare projects have unique complexities due to the industry's digital maturity, regulatory requirements, and specific integration protocols.


Domain knowledge and understanding the language and requirements of healthcare are crucial for successful project implementation.


Perspective is gained by comparing the stress and challenges of different roles, putting things into context.


Displaying correct information in digital solutions is crucial, especially in healthcare where adverse outcomes can occur if the wrong information is presented.


Eduardo Ferrao's journey showcases the ability to transition to a different career while still adding value in the health space. The conversation highlights the importance of sharing stories and experiences to inspire and educate others.

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