The Culture Code Kevin Kruse

The CPO of Aperian, Addie Johnsen talks about what it's like to be CPO at a 65-employee organization. We discuss: 
how she uses the smaller company size to personally coach every leader. how she indexes company values team by team her book recommendations for HR professionalsEnjoy! ☕️ 🎧 

I break down my problem with the Kirkpatrick model and what you should do about it! 

If L&D wants to evolve from "order-taking" into a strategic entity, a significant mindset and behavior shift is required.
In comes Dr. Keith Keating, author of The Trusted Learning Advisor and CLO at BDO Canada.
He covers: 1. The most common stumbling block L&D professionals run into as they adopt a strategic mindset. 2. How to leap over this stumbling block. 3. The critical traits of a learning advisor.4. What to do when you face resistance from stakeholders.  
Hope you enjoy 🤓 

In this interview, CPO of Consensus Cloud Solutions, Lynn Johnson, explains how she scales and sustains company culture to 600 hybrid and remote employees. 
A few highlights include: 
1. How she sustains culture with "an iron fist but a velvet glove." 
2. How despite being a 600-employee company, she scales executive coaching to all of her first-line leaders. 
3. Lynn's favorite books and advice for CPOs
Enjoy! ☕️ 🛋️ 🎧 

In this episode, we sit down with Heather Laychak, the CPO at The Aerospace Corporation. She covers everything from her best-in-class approach to aspiring leadership programs to an industry-shifting diversity initiative and her top three book recommendations.
Key topics include:
The Aspirational Manager Program: How and why Heather and her team take an “open to all” approach to her aspiring leader program.Measuring Program Success: The unique way that Heather and her team measure the success of their aspiring leader program.Space Workforce 2030 Initiative:* An industry-wide effort led by Aerospace to significantly increase diversity within the technical space workforce by 2030.Enjoy!
*CORRECTION: One of the goals of the Space Workforce 2030 pledge discussed in this episode was inaccurately presented. To learn more about the initiative, visit http://swf2030.org.

Five years ago, I wrote a check for $1 million to launch an AI-powered coach using IBM Watson.
We then created the world’s first executive coach bot (long before Chat GPT).
And it DID NOT work.
Here’s why:
Even though the leaders liked the tool…
The BUYERS—CPOs, CHROs, CLOs—DID NOT.
The issue was this: Occasionally the bot would make a mistake. And this put the Buyers at risk.
Sure, the mistakes were small, uncommon, and not costly. But, any risk when it came to a coach was too much risk.
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So here’s what we realized: People didn’t want a Bot coach. They wanted affordable, text-based access to a coach.
And here’s what we did to meet that need: We put together a staff of on-call, ICF-certified coaches to interact with leaders by text.
Like a call center of expert coaches.
Learners can message an expert at the exact moment they run into a challenge or a question.
That was the balance between scalability and impact that people wanted.