127 episodes

The Product Experience features conversations with the product people of the world, focusing on real insights of how to improve your product practice. Part of the Mind the Product network, hosts Lily Smith (ProductTank organiser and Product Consultant) & Randy Silver (Head of Product and product management trainer) "go deep" with the best speakers from ProductTank meetups all over the globe, Mind the Product conferences, and the wider product community.

The Product Experience Mind the Product

    • Business
    • 4.8 • 20 Ratings

The Product Experience features conversations with the product people of the world, focusing on real insights of how to improve your product practice. Part of the Mind the Product network, hosts Lily Smith (ProductTank organiser and Product Consultant) & Randy Silver (Head of Product and product management trainer) "go deep" with the best speakers from ProductTank meetups all over the globe, Mind the Product conferences, and the wider product community.

    Using maps as part of discovery – Simon Wilson

    Using maps as part of discovery – Simon Wilson

    We all know that discovery is important — but how it’s done is just as critical. Randy had the chance to collaborate with service design consultant Simon Wilson on a project recently, where mapping formed the basis for much of the discovery work. We invited Simon onto the podcast to talk about this approach.

    Featured Links: Follow Simon on LinkedIn and Twitter|Simon’s Website|Learn the Wardley Mapping Strategy|Sarah Drummond feature ‘What Is Service Design?’

    Discover more: Visit The Product Experience homepage for more episodes.

    • 36 min
    Hire Women! – Debbie Madden [Rebroadcast]

    Hire Women! – Debbie Madden [Rebroadcast]

    Debbie Madden wants you to make better teams because she knows what she’s doing. The founder and CEO of NYC-based Stride Consulting, Debbie offers practical advice for hiring managers, anyone looking for a new job, or who wants to change the culture in their current organisation. And it’s not just that hiring for diversity is a lofty goal – since implementing these practices, Stride has seen some hard business benefits. It has won numerous awards for culture, maintains an enviable employee retention rate, and is more profitable than ever.

    Featured Links: Follow Debbie on LinkedIn and Twitter|Want to work with Debbie? Find her at Stride Consulting|Read Hire Women – it’s a short read, and immediately useful. US / UK / DE |Make your job description more gender neutral with Textio

    Discover more: Visit The Product Experience homepage for more episodes.

    • 53 min
    The “Aha moment” – Abdelrahman Wahba [Rebroadcast]

    The “Aha moment” – Abdelrahman Wahba [Rebroadcast]

    Egyptian-born Abdelrahman (Abdo) Wahba co-founded popular Arabic audiobook site Iqraaly—but it wouldn’t have seen its current success unless Abdo had taken the time to analyse deeply what made customers stay loyal. To do that, he had to get to his “Aha moment”. Now based in Berlin as the Chief Product Officer for the Offerista Group, he ran through his process with us.

    Featured Links: Follow Abdul on LinkedIn, Twitter and keep up with his writing on Medium|Abdo’s article on Aha Moment Analysis, and the short version – 9 “quick” steps to discover your product’s Aha moment without prior knowledge of data science|Dave McClure on Pirate Metrics

    Discover more: Visit The Product Experience homepage for more episodes.

    Episode transcript

    Randy Silver:

    Lily, your mission should you choose to accept it is to introduce this week’s very special encore presentation.

    Lily Smith:

    Okay. One day, a long time ago, I stumbled across a great article about The Aha Moment and how we identify that moment, the users just get our product. And that article was written by Abdelrahman, aka Abdo Wahba, now CPO at Offerista Group. Do I self-destruct now, Randy?

    Randy Silver:

    I hope not, we need to do this again next week, but if you are captured or killed the stakeholder will disavow all knowledge of you and your… I think I need to stop doing that voice. Let’s just get back to our great chat with that Abdo.

    Lily Smith:

    The product experience is brought to you by Mind the Product.

    Randy Silver:

    Every week, we talk to the best product people from around the globe about how we can improve our practise and build products that people love.

    Lily Smith:

    Visit mindtheproduct.com to catch up on past episodes and to discover an extensive library of great content and videos.

    Randy Silver:

    Browse for free, or become a Mind the Product member to unlock premium articles, unseen videos, AMS, round tables, discount store conferences around the world, training opportunities and more.

    Lily Smith:

    Mind the Product also offers free ProductTank meetups in more than 200 cities. And there’s probably one near you.

    Randy Silver:

    Hello and welcome to the Product Experience podcast, Aha.

    Lily Smith:

    Aha what Randy?

    Randy Silver:

    I figured it out Lily.

    Lily Smith:

    Figured what out?

    Randy Silver:

    The moment at which everyone realises our podcast is amazing.

    Lily Smith:

    Okay. When is it then?

    Randy Silver:

    It’s exactly when we start talking to our guests.

    Lily Smith:

    Okay. Well, let’s get started asap then. And this week, funnily enough, the topic is Aha Moments.

    Randy Silver:

    We caught up with Abdo Wahba, co-founder of Iqraaly and now head of product at Offerista about his journey to identify The Aha Moments in his products.

    Lily Smith:

    Abdo has written a great article on how to quantify The Aha Moment.

    • 47 min
    Product Management: What is the job, really? – Christian Idiodi

    Product Management: What is the job, really? – Christian Idiodi

    The job of a Product person is hard to define. We’re a little of everything, depending on the day and what’s needed. The one thing we can all agree on is that it’s never really done. Christian Idiodi—partner at Silicon Valley Product Group—joins us on the podcast to break down what’s expected of us, what we should actually be doing, how to get better at it, and how to know if we’ve actually got a great job.

    Listener Offer: This episode is sponsored by Stream. Stream makes it easy to give your users the perfect experience, right inside your own app. Try Stream for free at getstream.io.

    Featured Links: Follow Christian on LinkedIn and Twitter|Snagajob|Datasite|Silicon Valley Product Group|Every Problem is a People Problem by Christian Idiodi

    Discover more: Visit The Product Experience homepage for more episodes.

    Episode transcript

    Lily Smith:

    Randy, so we’re recording this episode on Friday afternoon, and I am absolutely fried, but I’m also totally buzzing, because of our guest this week.

    Randy Silver:

    I’m equally fried, Lily. So, tell me who have we got?

    Lily Smith:

    We have the wonderful Christian Idiodi, partner at Silicon Valley Product Group. And he’s going to tell us all about what a product manager’s job is supposed to be.

    Randy Silver:

    Oh God, I hate that question. I always used to tell my wife that I go to meetings, so that other people can get work done. And then my friend, Monica Tosca, told me that our job was actually to help other people make better decisions faster. So, I stole that because she’s much smarter than I am.

    Lily Smith:

    Yeah, she sounds it. But at this point on a Friday, I have no idea what I’m doing or who I am. So, I’m really looking forward to this chat with Christian. And perhaps next week, I’ll be more productive as a result. The Product Experience is brought to you by Mind the Product.

    Randy Silver:

    Every week, we talk to the best product people from around the globe about how we can improve our practise and build products that people love.

    Lily Smith:

    Visit mindtheproduct.com to catch up on past episodes and to discover an extensive library of great content and videos.

    Randy Silver:

    Browse for free, or become a Mind the Product member to unlock premium articles, unseen videos, AMs, round tables, discounts to our conferences around the world, training opportunities and more.

    Lily Smith:

    Mind the Product also offers free product tank meetups in more than 200 cities. And there’s probably one near you.

    Lily Smith:

    Christian, welcome to The Product Experience Podcast. It’s so lovely to have you here for our topic of the day.

    Christian Idiodi:

    Thank you, Lily. Nice to be here.

    Lily Smith:

    So, before we get stuck in to our conversation, for anyone who hasn’t met you before, could you give us a real quick intro into who you are and what you’re currently doing, and also just a bit of backstory on how you got into p...

    • 41 min
    Breaking the internet – Sudhir Venkatesh

    Breaking the internet – Sudhir Venkatesh

    In 2008, Columbia University sociologist Sudhir Venkatesh published his first book, Gang Leader for a Day: A Rogue Sociologist Takes To The Streets. A few years later, that got the attention of  Mark Zuckerberg, which led to a role working in Integrity for Facebook, and later, as Director of Social Science Research and Health Research at Twitter. We asked him to join us on the podcast to help understand how product people can do great things without fundamentally breaking the internet.

    Listener Offer: This episode is sponsored by Stream. Stream makes it easy to give your users the perfect experience, right inside your own app. Try Stream for free at getstream.io.

    Featured Links: Follow Sudhir on LinkedIn and Twitter|Sudhir Breaks the Internet Podcast|Signal: The Tech and Society Lab at Columbia University|Guy Rosen – VP Integrity at Facebook|Front Porch Forum|Civic Signals

    Discover more: Visit The Product Experience homepage for more episodes.

    Episode transcript

    Lily Smith:

    Hey Randy, you’ve worked at some big companies haven’t you?

    Randy Silver:

    Yeah. Let’s see. I was at Amazon early in my career, I did a stint at Sirius XM, I worked at HSBC. Why?

    Lily Smith:

    Oh, I just need to know. So, did you ever break the internet while you were there?

    Randy Silver:

    I mean, there was that one time. What have you heard? But no, not really. I’ve broken plenty of sites, I’ve made tonnes of mistakes but I can’t say I ever broke the entire freaking internet. What have you done?

    Lily Smith:

    Not me, silly. I would never do that sort of thing, I’m way too sensible and risk averse.

    But we do have a special guest today who apparently did or at least that’s the name of his podcast, Sudhir Breaks the Internet.

    Randy Silver:

    I am so excited about this chat Lily. Sudhir Venkatesh is a Columbia University Sociology Professor and he’s done some amazing stuff. He’s here to tell us about what he learned building products at Facebook and Twitter, and working at the FBI.

    Lily Smith:

    So without further ado let’s get started. The Product Experience is brought to you by Mind the Product.

    Randy Silver:

    Every week we talk to the best product people from around the globe about how we can improve our practise and build products that people love.

    Lily Smith:

    Visit mindtheproduct.com to catch up on past episodes and to discover an extensive library of great content and videos.

    Randy Silver:

    Browse for free or become a Mind the Product member to unlock premium articles, unseen videos, AMS, round tables, discount store conferences around the world, training opportunities, and more.

    Lily Smith:

    Mind the Product also offers free ProductTank meetups in more than 200 cities. And there’s probably one near you.

    Randy Silver:

    Sudhir thank you so much for joining us on the podcast this week.

    • 42 min
    How to create a product strategy – Nacho Bassino

    How to create a product strategy – Nacho Bassino

    In his new book, Product Direction: How to Build Successful Products at Scale with Strategy, Roadmaps, and Objectives and Key Results (OKRs), Xing Product Director Nacho Bassino details the parts of the job that any senior product person needs to master – but which are really difficult to learn before you’re responsible for them.  We chatted with him on the podcast to dig in deeper.

    Listener Offer: This episode is sponsored by Stream. Stream makes it easy to give your users the perfect experience, right inside your own app. Try Stream for free at getstream.io.

    Featured Links: Follow Nacho on LinkedIn & Twitter|Product Direction: How to Build Successful Products at Scale with Strategy, Roadmaps, and Objectives and Key Results (OKRs)|The Opportunity Solution Tree|McKinsey Three Horizons of Growth Model|Google’s 70:20:10 Rule of Innovation|Blue Ocean Strategy

    Discover more: Visit The Product Experience homepage for more episodes.



    Episode transcript

    Randy Silver:

    Hey Lily, I hear you’ve got a new role.

     

    Lily Smith :

    I have. I’m working at sustainable e-comm startup Bower Collective, running product. And Randy, you’re doing something new as well. Is that right?

     

    Randy Silver:

    Yeah, absolutely. I’m doing an interim maternity cover as the product director at a really interesting scale-up. But as we’re both sitting in new seats, that means it’s time to brush up on our skills developing product strategy, unless, Lily, do you have your product strategy all set yet?

     

    Lily Smith :

    Of course I do. I mean, I’ve been at Bower Collective for a whole day so I’ve got it nailed now, but you’ve been there for a few weeks now. What are you, some kind of slacker?

     

    Randy Silver:

    Yeah, I’m a slacker you’ve caught me out. So I guess I’m just lucky that we have not to have Nacho Bassino on today as a guest, as he’s just published a whole book on this stuff, it’s called Product Decoded.

     

    Lily Smith :

    And he’s also just started a new job, so let’s see what he’s got to teach us on this topic. The product experience is brought to you by Mind The Product.

     

    Randy Silver:

    Every week, we talk to the best product people from around the globe about how we can improve our practice and build products that people love.

     

    Lily Smith :

    Visit mindtheproduct.com to catch up on past episodes and to discover an extensive library of great content and videos.

     

    Randy Silver:

    Browse for free or become a Mind The Product member to unlock premium articles, unseen videos, AMAs, round tables, discount store conferences around the world,

    • 36 min

Customer Reviews

4.8 out of 5
20 Ratings

20 Ratings

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