45 episodes

Hello and welcome to Wavestone Podcasts – a space where we share our unique points of view on everything from patient support to customer experience.

One of our core principles at Wavestone is to prioritise innovation, taking a market leading approach to the way we deliver lasting positive change in the industries where we operate.

Follow us here to keep in touch with our latest insights and hot takes. From our Rise of the Customer series, where Neil Sharp speaks to leaders in a range of industries from banks to football clubs, to Second Opinion, where I break down the latest leading trends in Life Sciences innovation.

Whatever it is, we’re here to understand, explore and inspire.

The PEN Perspective Podcast PEN Partnership

    • Business
    • 4.8 • 6 Ratings

Hello and welcome to Wavestone Podcasts – a space where we share our unique points of view on everything from patient support to customer experience.

One of our core principles at Wavestone is to prioritise innovation, taking a market leading approach to the way we deliver lasting positive change in the industries where we operate.

Follow us here to keep in touch with our latest insights and hot takes. From our Rise of the Customer series, where Neil Sharp speaks to leaders in a range of industries from banks to football clubs, to Second Opinion, where I break down the latest leading trends in Life Sciences innovation.

Whatever it is, we’re here to understand, explore and inspire.

    XLR8 - Episode 1: Digital First with Andrew Peryer

    XLR8 - Episode 1: Digital First with Andrew Peryer

    Hosted by Jalilah Gibson and Caz Hanrahan, our new XLR8 podcast series delves into answering your most common pain points and questions as you progress through your digital transformation journey in the pharma world.

    We’ll be bringing you real-life stories and experiences from distinguished guests who have delivered customer and business value through the use of digital, starting by designing around the customer.

    In our first episode, Jalilah and Caz are joined by Andrew Peryer, former Head of Digital for Established Medicines at Kyowa Kirin. Andrew is a highly experienced senior leader with a demonstrated history of working in pharma marketing and business development. He’s passionate about applying technology, customer-first thinking and data to healthcare problems through collaborative network models.

    In this episode, Andrew will explore:

    - Embracing a customer-first mindset
    - Transitioning from a product provider for your customer to a trusted partner
    - Understanding how experiences beyond our industry shape customer expectations
    - Overcoming challenges in reshaping your go-to-market strategy
    - Implementing an iterative approach in your digital transformation
    - Strategic prioritisation and investment strategies for success

    Listen to the full episode to accelerate your digital journey from theory to delivery.

    If you have any questions/or comments feel free to reach out to Jalilah or Caz via their LinkedIn here:

    Jalilah - https://www.linkedin.com/in/jalilah/

    Caz - https://www.linkedin.com/in/catherine-caz-hanrahan-27455122/.

    Thank you

    • 46 min
    A Tender Approach to Healthcare: with Nico Bacharidis

    A Tender Approach to Healthcare: with Nico Bacharidis

    Welcome back to Second Opinion. In this month’s episode, we’re deep diving into healthcare tenders, with a focus on those who have cracked the formula.

    With this in mind, Shrinivas Anikhindi sat down with Nico Bacharidis from CubeRM, along with PEN’s very own Monique Biryiana, to explore how the tendering process works. We took a closer look at what it is that CubeRM does differently, and what this means for the future of healthcare.

    As the healthcare and pharma industry continues to grow, tendering is becoming increasingly common. In fact, it accounts for 30% of global revenue in pharma and 70% of global revenue in MedTech.

    Tendering works as a form of structured procurement, allowing large institutional buyers such as government's health regions, big hospital groups and insurance companies to open up opportunities for external suppliers to bid on goods and services. But not every organisation will follow the same process; there are a variety of tender types that require different strategies and capabilities.

    Listen to the episode, and join the conversation on our LinkedIn page.

    • 40 min
    Ep 4. Cloudy Business: Demystifying The Cloud & The Opportunities It Offers

    Ep 4. Cloudy Business: Demystifying The Cloud & The Opportunities It Offers

    Almost two-thirds of spending on application software will be redirected towards cloud technologies in three years’ time so there’s no time to lose in getting up to speed on this fast-evolving opportunity.

    In our new episode of the Cloudy Business podcast, Roshni Daswani is joined by Keith Thomas from fellow Wavestone Company, Coeus Consulting to demystify the cloud and reveal how to make it work for you.

    With a wealth of first-hand experience supporting clients with moving to the cloud, Keith offers fascinating insights into what you should consider on your journey. During their discussion, Roshni and Keith delve into:

    - Lessons learned in the last decade working in the cloud
    - Change in the costing approach to cloud
    - Benefits of moving to the cloud beyond cost saving
    - Skills and capabilities needed for successful cloud migration

    And much more…

    Whether you’re already in the process of migrating to the cloud or thinking of doing so, this episode will provide you with plenty of food for thought.

    If you’d like to listen to this podcast through an app, you can do so via Spotify, Apple, and Soundcloud.

    • 37 min
    More Data, Fewer Patients: Life Sciences Trends in 2023

    More Data, Fewer Patients: Life Sciences Trends in 2023

    From cutting edge innovative pricing and decentralised clinical trials to the fundamentals of transformation principles and strategic partnerships, we have covered some incredibly fascinating topics on this podcast in 2022. But what does 2023 hold for the pharma and life sciences industry?
    In our new episode of the Second Opinion podcast, Shrinivas Anikhindi catches up with Jalilah Gibson and Nick Reynolds, both Associate Partners here at PEN, to explore how the dominant trends of 2022 around cost of care, availability of data and the influence of patients are only strengthening as we enter a new year.
    In this insightful episode, we delve into exactly what you should be preparing for in 2023, both opportunities and pitfalls, including:
    · Finding new ways to support healthcare systems with growing and diversifying patient populations.
    · Increased patient choice and the need to provide greater value.
    · Moving towards hyper segmentation – viewing patients as nuanced individuals and understanding what they truly want.
    · Building data literacy in your organisation at a time of data inundation.
    · Moving to adaptive planning - using the right measurement and the right questions to make the right decisions at the right time
    And much more…
    Don't run the risk of being caught unawares about critical upcoming trends as we enter a fresh new year: listen to this episode to make sure your organisation hits the ground running in 2023.

    • 32 min
    Second Opinion: Intelligent contracting – choosing value over volume

    Second Opinion: Intelligent contracting – choosing value over volume

    The way that the pharmaceutical industry interfaces with healthcare is rapidly changing. Treatment regimens are lasting longer, the burden of care is increasing, and the definition of successful treatment is becoming more nuanced. 

    Given these trends, the way we interface with payers must also evolve. As the quality and complexity of care increase, there is a need to move to models which better enable healthcare systems to get the right treatments to the right people at the right time, and in doing so unchain pharma from the restraints of the traditional volume model. 

    We’ll cover the reasons this is so greatly needed further down, but first consider the following: when value is defined by more than just revenue and cost, what if we could work smarter? Perhaps, in a world of abundantly accessible health data, complex health outcomes, and products that no longer fit in little white bags, we can work in a way that will deliver mutual value by giving healthcare more reliability in value per dollar spent, while giving pharma more agency in their revenue streams.

    • 14 min
    Ep 3. Cloudy Business: Key Outcomes when Moving to the Cloud

    Ep 3. Cloudy Business: Key Outcomes when Moving to the Cloud

    What are the key outcomes you should be looking to achieve when moving to the Cloud?

    In our new episode of the Cloudy Business podcast, Roshni Daswani catches up with Chris Lawrence, Cloud Delivery Architect at Portfolio BI, to discuss both the technical and project management aspects of the Cloud implementation process.

    With a wealth of knowledge under his belt, Chris offers compelling advice on what you should be considering as you move towards the Cloud, including:

    Your cost expectations, and the Cloud offerings you can leverage to save money over time
    The concepts of hot and cold storage; what they are, how they work, and what this means for your data
    Why developing and implementing a data strategy is a critical success factor in your Cloud migration
    Security considerations and the position of the regulator
    How to tackle your legacy applications
    And much more….

    Whether you’re already in the process of migrating to the Cloud or thinking of doing so, this episode will provide you with plenty of information on the ins and outs of implementation.

    • 32 min

Customer Reviews

4.8 out of 5
6 Ratings

6 Ratings

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