Digital Health Transformers Podcast

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Digital Health Transformers Podcast

Exploring Transformative Innovations and Growth Mindsets in Digital Health

  1. Innovative Business Models in Healthcare: Lessons from Amazon and Costco

    16 AUG

    Innovative Business Models in Healthcare: Lessons from Amazon and Costco

    Asim Saeed, CEO of Amenities Health, discusses the importance of focusing on the fundamentals of healthcare before leveraging fancy technologies. He emphasizes the need for healthcare systems to prioritize new patient and current patient services, improve accessibility, and enhance the patient experience through empathy, convenience, and care. Asim stresses the importance of addressing core patient pain points before implementing advanced technologies in healthcare. Health systems should focus on making it easy for patients to transact, enhance customer acquisition, and adapt to changing dynamics in the industry. By offering memberships with benefits like no-surprise billing, transparent pricing, and satisfaction guarantees, healthcare providers can improve patient experiences and loyalty. Key Moments Introduction Asim Saeed emphasizes the importance of focusing on the fundamentals in healthcare before diving into fancy technology.Health care systems need to prioritize new patient and current patient services to ensure accessibility and convenience.The conversation shifts towards competing on patient experience rather than traditional quality metrics.Amenities Health and Asim Saeed’s Background Asim Saeed founded Amenities Health, a digital membership platform to help health systems acquire new patients and improve engagement.Asim’s experience spans clinical work, consulting, and entrepreneurship, with a focus on digital health innovation.The discussion highlights the need for innovative healthcare models and the importance of addressing pain points in the industry.Patient-Centric Approach in Healthcare Asim stresses the significance of addressing patient pain points, such as the inability to easily find and book doctor appointments online.Healthcare providers should focus on making it easy for patients to transact with them and prioritize customer acquisition and growth.The conversation delves into the changing dynamics in healthcare and the need for health systems to adapt to consumer preferences and enhance the patient experience.Membership Models in Healthcare Asim discusses the potential of membership models in healthcare, drawing parallels with successful membership programs like Amazon Prime and Costco.The benefits of offering memberships that address core patient pain points, such as no surprise billing, transparent pricing, and satisfaction guarantees.The discussion highlights the financial benefits for healthcare providers in adopting consumer-oriented business models centered around memberships.Enhancing Patient Experiences with Digital Interfaces The conversation explores the limitations of EMRs in providing a user-friendly patient experience and the need for consumer-oriented digital interfaces.Asim emphasizes the importance of modern consumer experiences in healthcare, focusing on features like provider search, scheduling, and transparency.The discussion underscores the potential impact of improving patient interfaces on overall healthcare delivery and patient satisfaction.

    40 min
  2. Data-driven Strategies for Advanced Cancer Care Delivery Ft Joy Kincaid

    16 AUG

    Data-driven Strategies for Advanced Cancer Care Delivery Ft Joy Kincaid

    In this enlightening podcast episode, Joy Kincaid, the Chief Product Officer of AccessHope, delves into the dynamic landscape of healthcare technology and its profound impact on cancer care. She shares insights into the rapid evolution of oncology, emphasizing the critical role of innovative technologies in revolutionizing treatment approaches. AccessHope, under Kincaid’s leadership, spearheads the mission of democratizing cancer care by harnessing the power of data to tailor optimal treatment pathways for patients. Throughout the discussion, Kincaid navigates the challenges and triumphs inherent in implementing technology-driven products in healthcare. From safeguarding patient data to ensuring clinical quality and navigating the complexities of the healthcare system, AccessHope confronts these obstacles head-on, driven by a commitment to improving patient outcomes. Looking ahead, Kincaid paints a compelling vision for the future of data-driven healthcare. She underscores the importance of effectively scaling products, maintaining quality standards, and enhancing access to care. However, amidst the technological advancements, Kincaid emphasizes the indispensable role of compassionate care, advocating for a harmonious balance between technology and human touch. In this vision, artificial intelligence emerges as a supportive co-pilot in healthcare delivery, augmenting the capabilities of healthcare professionals. The podcast serves as a beacon of inspiration, highlighting the transformative potential of continuous innovation and personalized care in the realm of cancer treatment. Through the lens of AccessHope’s groundbreaking work, listeners gain a deeper appreciation for the pivotal role of technology in shaping the future of healthcare and enhancing patient well-being. Key Moments Introduction Technology has the power to rapidly change the world, especially in the healthcare sector.The field of oncology is experiencing significant advancements due to AI and machine learning.The healthcare system faces challenges in delivering quality care efficiently.Joy Kincaid’s Background and Role Joy Kincaid is the Chief Product Officer at AccessHope, with extensive experience in healthcare and technology.AccessHope focuses on providing cancer support benefits and connecting members to leading cancer care experts.Joy’s passion for technology drives product innovation at AccessHope to improve access to cancer care knowledge.Personal and Professional Journey Joy’s career journey started in management consulting and transitioned to the healthcare industry.She shares her experiences in various healthcare sectors, including senior living, home health, and addiction and mental health.Joy’s interest in healthcare technology led her to join AccessHope and focus on digital products for cancer care.Human-Centered Design and Core Beliefs Joy emphasizes the importance of human-centered design in developing patient-centered products.AccessHope’s core mission is to democratize cancer care and leverage expertise from comprehensive cancer centers.Balancing quality, scope, and time is crucial for product development in a startup environment.Challenges and Opportunities in Healthcare Innovation Challenges include protecting patient data, ensuring clinical quality, and navigating the complexity of the healthcare system.AccessHope focuses on scaling its product effectively while maintaining high-quality care delivery.Joy sees challenges as opportunities for growth and improvement in healthcare innovation.

    43 min
  3. Addressing Social Determinants Through Digital Health Ft Aaron de Montmorency

    16 AUG

    Addressing Social Determinants Through Digital Health Ft Aaron de Montmorency

    In a dynamic conversation with Aaron Montmorency of Elevate Health, the nexus of IT security and healthcare emerged as a focal point. Montmorency, drawing from his diverse background spanning the US Army and healthcare, underscored the criticality of streamlined access to health records for enhancing patient care. Delving deeper, the discourse expanded to encompass the intricate landscape of social determinants of health (SDOH), advocating for a comprehensive analytical approach bolstered by advanced visualization tools. Central to the dialogue was the pivotal role of data sharing and integration facilitated by protocols like HL7 and APIs. However, this integration journey is not without its governance hurdles, as discussed during the exchange. Exploring the potential of AI in healthcare, Montmorency emphasized its capacity to optimize processes such as scheduling and record-keeping, yet cautioned against overlooking the irreplaceable human touch in healthcare delivery. A significant emphasis was placed on fostering digital health literacy, particularly among underserved communities, highlighting the imperatives of technology access and health record comprehension. Lastly, the conversation turned to the promising synergy between AI, machine learning, and healthcare, envisaging their collaborative potential in bolstering early detection and diagnosis, synergizing with human expertise rather than supplanting it. Key Moments Introduction Understanding social determinants of health (SDOH) requires big picture analysis, analytics, and data visualization.The vital conditions framework provides a lens to interpret SDOH data and take actionable steps to improve community health.Integration and API Work Organizations integrating with HL7 and APIs for efficient service delivery.Importance of individuals feeling ownership of their health records for accessibility and control.Aaron Montmorency’s Professional Journey Aaron’s transition from the US Army to healthcare through a unique career path.Experience in cybersecurity and information security across different industries.Addressing Social Determinants of Health (SDOH) The importance of a framework like the vital conditions model to interpret SDOH data effectively.Accountability in community health to improve SDOH and create a thriving community.Secure Data Sharing and Integration Challenges in healthcare integration and the need for secure data sharing mechanisms.Monitoring and auditing APIs for secure data exchange between providers and stakeholders.Digital Health Literacy and Access Empowering individuals with digital health literacy to interpret and access their health records.Addressing access issues like internet availability and device access for underserved populations.AI in Healthcare Leveraging AI for improved scheduling, record accuracy, and data analysis in healthcare.Ensuring AI applications are culturally sensitive and inclusive for diverse communities.AI in Radiology and Healthcare Delivery AI’s role in assisting radiologists with image analysis and identifying potential health issues.Differentiating between AI applications for efficiency and decision-making in healthcare delivery.

    30 min
  4. Leveraging Digital Health to Expand Philanthropic Reach Ft Dzenan Berberovic

    16 AUG

    Leveraging Digital Health to Expand Philanthropic Reach Ft Dzenan Berberovic

    The podcast features Dzenan Berberovic, Chief Philanthropy Officer at Avera Health, discussing the impact of philanthropy on healthcare, patient care, and strategic planning. He highlights the importance of philanthropic support in funding healthcare initiatives and enhancing patient experiences. Philanthropy is crucial in funding healthcare, with philanthropic support being one of the three most sustainable ways to fund healthcare. Dzenan discusses how philanthropy impacts patient care by providing additional support for programs like lodging for patients and families, cancer patient navigation centers, and more. Strategic decisions in healthcare organizations are influenced by philanthropic support, with philanthropy shaping the future of patient care and access to services. Philanthropy utilizes technology to streamline processes, enhance efficiency, and address data security and privacy challenges in the digital age. Key Moments Introduction Providing opportunities for individuals to bring meaning to their lives is crucial in philanthropy.Highlighting the impact of philanthropy in funding healthcare through sustainable ways.Acknowledging the generosity of over 19,000 individual donors supporting healthcare initiatives.Janan’s Journey Janan’s inspiring journey from a first-generation college graduate to Chief Philanthropy Officer at Avera Health.Embracing education and community support to drive positive change.Establish scholarships and contribute to the College of Arts and Sciences at USD.Transition to Philanthropy Reflecting on life experiences that shaped Janan’s career in philanthropy.Emphasizing the transformational impact of philanthropy in changing lives.Overcoming challenges and proving oneself in the nonprofit sector.Philanthropy in Healthcare Discussing the role of philanthropy in shaping patient care and access to healthcare services.Highlighting the importance of philanthropic support in funding healthcare initiatives.Providing examples of how philanthropy positively impacts healthcare outcomes and patient experiences.Strategic Planning and Philanthropy Exploring how philanthropy influences strategic decisions and future initiatives in healthcare organizations.Integrating philanthropic support into capital projects and budget planning.Leveraging philanthropic partners to fund strategic plans and enhance patient care.Technology in Philanthropy Utilizing technology to streamline processes and enhance efficiency in philanthropic operations.Addressing challenges of data security and privacy in the digital age.Implementing automation and security measures to ensure data integrity and operational excellence.Call to Support Encouraging listeners to support local hospitals and healthcare institutions through philanthropic donations.Highlighting the vital role of hospitals in serving communities and providing essential healthcare services.Emphasizing the impact of philanthropic support in enabling hospitals to thrive and make a difference in people’s lives.

    31 min
  5. Exploring Patient-Centered Digital Health Solutions Ft Jessica Chastain

    8 MAY

    Exploring Patient-Centered Digital Health Solutions Ft Jessica Chastain

    Our latest podcast episode features Jessica Chastain, the CTO and director of IT at Clouth Health Partners, discussing the importance of leveraging technology to provide patient-centered care in healthcare, emphasizing the need for data security and privacy. Jessica Chastain shared her experience in managing IT at Clouth Health Partners, focusing on leveraging technology for patient care. She emphasized the importance of ensuring data security and privacy in healthcare to protect patient information. Jessica discussed the role of emerging technologies like AI, VR, and AR reshaping patient-centered care and improving healthcare delivery. KEY MOMENTS Introduction Emphasizes the importance of collaboration and governance in healthcare, especially in light of recent cyber threats.Discusses the need for a holistic approach when dealing with critical infrastructures like the Colonial Pipeline.Highlights the significance of looking at healthcare from a broader perspective to ensure patient care and safety.Professional Journey and Challenges Jessica Chastain shares the challenges she has faced in staying relevant in the rapidly evolving IT field.Discusses the need to constantly update skills and knowledge to keep up with cybersecurity threats.Mentions the importance of ongoing education, including pursuing a second Master’s degree in cybersecurity.Role of IT in Healthcare Describes Jessica’s involvement in cybersecurity initiatives and partnerships at the state and federal level.Highlights the critical role of governance and collaboration in addressing cyber threats in healthcare.Discusses the impact of recent cyber incidents on healthcare operations and patient care.Patient-Centered Care Explores how healthcare practices prioritize patient requirements to ensure optimal care.Discusses the diverse patient population served by Clam Health Partners and their focus on preventative and primary care.Emphasizes the importance of advocating for patients and meeting their needs through personalized services.Implementing Emerging Technologies Discusses the potential benefits of leveraging AI and VR technologies in healthcare for improved diagnosis and patient care.Highlights the importance of research, policy implementation, and data security when integrating new technologies.Shares insights on utilizing technology to enhance patient-provider interactions and deliver more timely care.Future Trends in Healthcare Explores the impact of wearable devices, telemedicine, and RPM technology on reshaping patient-centered care delivery.Discusses the role of technology in providing real-time health data to providers for better monitoring and decision-making.Highlights the shift towards instant gratification and increased patient engagement through technology-driven healthcare solutions.Data Security and Privacy Addresses the balance between leveraging patient data for personalized care and ensuring privacy and data security.Emphasizes the importance of strong security measures, policy implementation, and vendor vetting to safeguard patient information.Discusses the potential risks of data breaches and the critical need to protect patient privacy in the healthcare sector.

    30 min
  6. Exploring Innovations in Chronic Disease Management Ft Dr Steven Leboeuf

    8 MAY

    Exploring Innovations in Chronic Disease Management Ft Dr Steven Leboeuf

    In this episode, our host Bryce Barger sits down with Dr. Stephen Leboeuf, president and co-founder of Valencell, a visionary leader in digital health solutions. Dr. Leboeuf shares insights from his remarkable 18-year journey at Valencell, pioneering groundbreaking advancements in biometric sensor technology, including the world’s first cuffless, calibration-free blood pressure monitoring solution. With over 150 patents, Valencell’s technology empowers individuals to live healthier lives through machine-grade physiological monitoring. Join us as Dr. Leboeuf discusses his personal and professional story, revealing the moment that inspired his dedication to technology and healthcare. From overcoming challenges in pioneering digital health innovations to navigating the evolving landscape of wearable technology, this conversation offers invaluable insights into the intersection of health and technology. Don’t miss out on this engaging discussion on chronic disease management, wearable accuracy, and the future of healthcare innovation. Tune in now and discover the transformative potential of digital health solutions! Dr. Steven Leboeuf from Valencell discusses the challenges of pioneering digital health solutions for chronic disease management, including the importance of physician involvement and the potential of wearables for prevention. He highlights the need for accurate data, physician trust, and regulatory considerations in developing effective solutions. KEY MOMENTS Early Challenges in Investment Investors were initially hesitant due to market size and lack of existing wearables.Valencell’s innovative wearable device for bedwetting and orthostatic hypertension.Introduction to Dr. Steven Leboeuf, President of Valencell, and his mission for better health measurement.Valencell’s Innovations Valencell’s focus on empowering individuals through cutting-edge digital health solutions.Pioneering advancements in biometric sensor technology with collaborations with industry leaders.Dr. Leboeuf’s significant contributions to the tech and healthcare landscape.Personal and Professional Journey Dr. Leboeuf’s unique inspiration from attending the Austin City Limits Festival.Desire to create revolutionary solutions that leave a lasting impact.Introduction to the Digital Health Transformers podcast and discussion on technology, health, and innovations.Overcoming Challenges in Innovation Challenges faced by Valencell in convincing investors about the market potential.Evolution of the wearables market and changing investor perceptions.Balancing innovation with the increasing presence of substandard wearable devices in the market.Impact of Wearable Technologies Importance of accurate wearable data for chronic disease management.Example of using wearable technology to predict blood glucose levels.Potential for wearables to address various chronic conditions beyond heart disease and diabetes.Integrating Wearable Technologies in Healthcare Systems Use of RPM devices to empower patients and improve chronic care management.Challenges and benefits of integrating wearables into healthcare systems.Importance of physician involvement in promoting wearable technology for patient empowerment.

    42 min
  7. Addressing Social Determinants of Health for Health Equity Ft Glenn Wirick

    8 MAY

    Addressing Social Determinants of Health for Health Equity Ft Glenn Wirick

    In this podcast episode, host Bryce Barger interviews Glenn Wirick, Chief Commercial Officer at Adhere Health, focusing on leveraging technology to improve healthcare outcomes for high-need patients. Glenn shares personal experiences driving his passion for addressing social determinants of health (SDOH) and highlights Adhere Health’s success in increasing medication adherence through addressing SDOH barriers. He emphasizes the importance of integrating SDOH considerations into every aspect of care delivery and leveraging data and technology for effective interventions. The conversation also touches on community engagement and the role of technological interventions in promoting health equity. Glenn closes with optimism about future advancements in improving healthcare outcomes for all Americans. KEY MOMENTS Introduction Glenn Wirick shares a personal experience with cancer patients in rural areas who face challenges with lodging, food, and income during treatments.Emphasis on the importance of medical adherence for better health outcomes and reduced emergency room visits.Focus on addressing Social Determinants of Health (SDOH) to improve healthcare experiences for members.Adhere Health’s Mission Glenn Wirick, Chief Commercial Officer at Adhere Health, aims to leverage technology to enhance healthcare outcomes for high-need patients.Adhere Health focuses on improving medical adherence performance and increasing Medicare star ratings.The company works with health plans, payers, and providers to drive revenue growth and positive healthcare outcomes.Successful Initiative Adhere Health’s approach involves addressing Social Determinants of Health (SDOH) barriers to improve medical adherence.Example of a Medicare Advantage plan where focusing on SDOH first led to a significant increase in medical adherence rates.Impactful results with over 35% of previously unadhered members becoming adherent, resulting in better healthcare experiences and meeting plan metrics.Identifying SDOH Importance of integrating SDOH considerations into every aspect of healthcare for all members.Utilizing data tools to identify and address SDOH barriers to drive better clinical outcomes.Compassionate motivational interviewing to understand and resolve SDOH-related challenges faced by members.Community Empowerment Leveraging data to drive actionable insights for improved health outcomes based on patient’s zip code.Importance of community engagement and collaboration in addressing SDOH barriers for better healthcare outcomes.Continuous improvement through leveraging partners and available data to enhance community health.Health Equity and Technology Discussion on the significance of Health Equity in Medicare and the Health Equity Index (HEI) for health plans.Technological interventions play a crucial role in promoting Health Equity by identifying and resolving SDOH barriers.Tracking ongoing results through technological solutions to improve health outcomes and meet CMS standards.Challenges in Technological Interventions Rapid advancements in the healthcare technology space offer various solutions for addressing SDOH barriers.Importance of selecting solution partners with a data-driven focus and multimodal intervention capabilities.Considerations for leveraging technology to meet the diverse needs of members through personalized outreach methods.

    16 min
  8. Remote Patient Monitoring 2.0 – Exploring Deviceless Solutions Ft. Joshua Liu

    8 MAY

    Remote Patient Monitoring 2.0 – Exploring Deviceless Solutions Ft. Joshua Liu

    In the Digital Health Transformers podcast, host Nicole Guevara welcomes Joshua Liu, CEO of SeamlessMD, an innovator in healthcare. Joshua shares his journey from medicine to technology, highlighting the challenges of early adoption in digital health. He introduces SeamlessMD’s platform, aiming to reduce hospital readmissions and enhance patient experience through digital care journeys. Discussing Remote Patient Monitoring (RPM) 2.0, they explore transitioning from device-based to device-less solutions, emphasizing scalability and patient engagement. Addressing the evolving needs of patients and healthcare systems, they underscore the significance of digital innovations in improving healthcare outcomes. This insightful conversation underscores the transformative potential of technology in healthcare. KEY MOMENTS Introduction The speaker discusses the evolution of technology in healthcare, focusing on the transition from paper maps to GPS systems.Introduction to the Digital Health Transformers podcast series and the guest, Joshua Liu, CEO of SeamlessMD.Joshua Liu’s Journey Joshua Liu’s background as a physician and his transition to becoming a digital health entrepreneur.Recognition and awards received by Joshua for his work in digital health and patient care.Challenges in Career Transition Challenges faced during the early stages of building SeamlessMD, including skepticism towards technology in healthcare.The importance of resilience and enthusiasm in overcoming barriers as a young entrepreneur in the digital health space.SeamlessMD Platform Analogy of patient care journey to a GPS system, emphasizing the need for digital guidance and support for patients.Explanation of how SeamlessMD’s platform empowers patients through various care journeys, improving outcomes and reducing readmissions.Remote Patient Monitoring 1.0 vs. 2.0 Definition of traditional device-based remote patient monitoring (RPM 1.0) and its limitations in reaching a larger patient population.Introduction to RPM 2.0, focusing on deviceless solutions and scalable digital care journeys for all patients.Challenges of Traditional RPM The shift towards digital care due to changing patient expectations and the need for scalable solutions in healthcare.Addressing staff shortages, clinician burnout, and the demand for higher quality care through RPM 2.0.Deviceless Solutions Impact Leveraging existing technologies for remote patient monitoring without additional devices or sensors.The importance of patient-reported data and the accuracy and reliability of capturing patient data through software applications.Ensuring Accuracy and Reliability Studies showing high agreement between patient-reported data through technology platforms and information shared with healthcare teams.The potential for technology to capture more sensitive data and improve patient engagement and outcomes.Closing Remarks Joshua Liu emphasizes the importance of investing in people and processes alongside technology for successful healthcare innovation.Discussion on the impact of digital care journeys and the need for continued dedication to advancing digital health technology.

    23 min
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Exploring Transformative Innovations and Growth Mindsets in Digital Health

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