Danielle Shares her Experience Switching to Telehealth Patiently Connecting

In this episode Amy speaks with her friend and colleague, Danielle, about her personal experiences with telehealth as well as her insights about cyber security.

“I’m at the stage where I’m just trying to take control of things that I don’t have control of because they’re either genetic or I’ve been ignoring because I’ve just been trying to get to my career and get through. When you have to meet a doctor for the first time via telehealth, they’re not familiar with the software. I’m a patient I’m not familiar with you, your practices, your software, anything. It was very jarring for me.”

Highlights:

0:45- Danielle’s experience with telehealth before the pandemic

2:13- Danielle’s pandemic experience

3:11- Amy’s first experience with telehealth

3:53- “I found my therapist because of the pandemic”

4:40- “There’s so many things we have to adapt to”

5:33- “Taking Grams to the doctor”

6:42- “Patient portals- what are they?”

7:00- “Patient portals and cyber security”

Contact our host:

Amy Finkelstein, Technical Support Specialist afinkelstein@ghlf.org

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