The Ideal Experience for a Heat Pump Customer BetaTalk - The Renewable Energy and Low Carbon Heating Podcast

In this episode Nathan chats to Paul Eastwood, Head of Energy Systems Planning at OFGEM and the past Senior Climate and Energy Advisor at the Foreign, Commonwealth and Development Office. Also joining the heat pump conversation is engineer Barry Sharpe from Renewable Heat The discussion focuses on what an ideal customer journey is. Paul has had a heat pump system after Nathan recommended Barry to him. The episode questions if Paul's experience could have been better with the hope engine...