How to Scale Your EV Charging Biz into a Network with Micah Battaglia

Traditional channel relationships in the EV charging industry (resellers and installers) are limiting because they are based on one-time margins from installation. Without recurring revenue from software renewals, maintenance contracts, and station utilization, you can only scale your charging business so far. In this episode, I talk to Dynamic EVC's General Manager Micah Battaglia, about how Dynamic made the jump from an installer to a full-blown network business. 
 
Battaglia shares the journey of Dynamic as it pivoted from underground utility services to becoming a dedicated EVSE (Electric Vehicle Supply Equipment) installer, catalyzing a revolution in EV infrastructure within their region. The discussion delves into how Dynamic's strategic decisions have driven charger utilization and promoted broader EV adoption. You’ll hear about the importance of offering turnkey solutions, the critical role of a robust Operations and Maintenance team, leveraging customer feedback, and the advantages of data-driven approaches to service enhancement. Micah also discusses the significance of partnerships, such as their collaboration with EV Connect, and the influence of direct manufacturer ties in propelling industry growth. Specialized software's role in managing operations and planning for future site developments is also explored, providing listeners with a comprehensive view of the dynamic strategies shaping the electric vehicle charging industry. 

In this episode: 

• Dynamic EVC’s history and transition to full service EVSE installer 
• Investing in the EV future seems like a given 
• The value of their strategic partnership with EV Connect 
• Shifting roles to accommodate service platforms 
• Examining utilization rates to tailor services 
• Utilizing specialized software to manage operations and sites 
• Diirect manufacturer relationships and partnerships 
• Customer service and contract renewals bolstering reputation 
• The future for EV is looking bright- Keep Charging Forward 

The Charging Conversations podcast is powered by EV Connect and hosted by EV Connect’s Director of Product Marketing, Seth Engel. In each episode, listeners will hear about the complexities of building sturdy EV charging networks, the hurdles faced by entrepreneurs, and the strategies for guaranteeing charging station dependability and profitability. Featuring real-world examples from industry giants and thought leaders, the podcast offers invaluable tips and a surge of inspiration for those keen on joining the green revolution in electric transportation and the EV charging market. 

Resources: 

Micah Battaglia LinkedIn 
 
Email Micah 
 
DynamicEVC 
 
Seth Engel LinkedIn  

Andy Karetsky LinkedIn