How HR Leaders Change the World

Cecilia Crossley

Explore how the work of HR Leaders is creating positive social change, contributing to UN Sustainable Development Goals - goals which the world's companies are increasingly understanding the urgency of achieving, and investing in the action required. If you'd like clear, actionable ideas for how you can use the power of your role to effect change in your company, you're in the right place. I'm the founder of social enterprise Uplifting People, we provide services to HR Leaders, and through this work I realised that HR professionals and social entrepreneurs are working in the same areas, albeit in different ways. So we created this podcast to share knowledge, on steps we can take through the work of HR. In my opinion, if you're an HR professional, you are also a change maker. And this podcast will provide you with examples of how. By sharing the successes of some of the world's most inspiring HR Leaders, you can frame your work in the context of positive change, implement brilliant ideas, and feel absolutely wonderful about doing so!

  1. 2d ago

    Episode 247: Unlocking Human Potential: Net Zero, Inclusion and High Performance - Adam Crossley, Chief People Officer at Skanska

    From Army officer to sustainability leader to Chief People Officer, unlocking human potential has been the thread running through Adam's career.  Adam shares the lessons from Skanska's pioneering journey to net zero, becoming the first tier-one contractor to commit to a target. He explains why lasting change starts by understanding the audience you're trying to reach, rather than expecting people to share your passion from day one.   Now leading people and culture, Adam discusses why inclusion and high performance go hand in hand, and how creating the right conditions helps people contribute at their very best. From supporting social mobility at Skanska to his work helping survivors of human trafficking to rebuild independent lives, Adam shares why creating opportunities for people to reach their potential is at the heart of leadership.  Thank you to Kin&Co for sponsoring this episode What makes or breaks large-scale transformation? Rarely the strategy - almost always the culture. Kin&Co is a certified B-Corp and female-owned consultancy on a mission to make work better for 10 million people by 2030. Using cutting-edge behavioural science, they help global organisations transform cultures and drive measurable impact on strategy, people and performance. They've developed a new behavioural blueprint for transformation, drawn from their experience at some of the UK's most iconic organisations. If you're curious, read their latest thought piece on transformation and assess your cultural readiness. Ready to build a culture that measurably drives performance? Read their thought piece at The Transformation Blueprint to learn more.

  2. Jul 14

    Episode 246: The Human Side of Transformation – Charlotte Hill OBE, CEO at Felix and Becky Hewitt OBE, CEO & Co-Owner at Kin&Co

    Transformation is easy to talk about, but much harder to get right. Charlotte Hill OBE shares the story of Felix's merger with FareShare, and how a values-led approach, consistent leadership and a focus on progress helped bring people together through significant change. Working alongside Becky Hewitt OBE and the team at Kin&Co, Charlotte reflects on why the human side of transformation is where success is won or lost. Charlotte shares how the leadership team focused on creating trust from the very beginning, agreeing the principles for the merger before involving the wider organisation and role-modelling the behaviours they wanted to see. Becky brings the behavioural science, explaining why transformation succeeds when organisations make change feel desirable, possible, normal and instinctive - and why paying attention to the human experience is what makes change stick. Throughout the conversation, Charlotte and Becky explore what it takes to lead through uncertainty: creating psychological safety, inviting challenge and moving beyond simply communicating change to genuinely involving people in it. Their conversation is a reminder that while organisations may need to change, people need to feel part of the journey. Thank you to Kin&Co for sponsoring this episode What makes or breaks large-scale transformation? Rarely the strategy - almost always the culture. Kin&Co is a certified B-Corp and female-owned consultancy on a mission to make work better for 10 million people by 2030. Using cutting-edge behavioural science, they help global organisations transform cultures and drive measurable impact on strategy, people and performance. They've developed a new behavioural blueprint for transformation, drawn from their experience at some of the UK's most iconic organisations. If you're curious, read their latest thought piece on transformation and assess your cultural readiness. Ready to build a culture that measurably drives performance? Read their thought piece at kinandco.com to learn more.

  3. Jul 7

    Episode 245: Culture, Curiosity and Caring for People – Sarnjit Kaur, Chief People Officer, International at Cox Automotive

    Sarnjit believes great organisations are built on cultures that genuinely care. At Cox Automotive, she shares how psychological safety, active listening and continuous feedback create environments where people can thrive. For Sarnjit, HR isn't simply responsible for culture – every interaction is an opportunity to shape it.  As AI changes the way work gets done, Sarnjit sees technology as a tool to enhance, not replace, human judgement. Drawing on examples from Cox Automotive, she explains why HR leaders must stay deeply connected to the business they support, understanding how work really happens so people strategy creates lasting commercial value.  Growing up with immigrant parents, inclusion has always been personal to Sarnjit. She reflects on how her Sikh heritage has shaped her leadership, and shares Cox Automotive's work to embed inclusion across the organisation, for example to increase female representation. Throughout the conversation, one idea comes through consistently: stay curious, keep learning, and never stop looking beyond your own role. How HR Leaders Change the World Live! 11th November 2026 – London Book your Early Bird ticket now! 150 of the best HR leaders in one room! Join the annual gathering of bold, forward-thinking HR leaders who believe people strategy shapes the future of business - and the world beyond. ·      Hear stories from pioneering CHROs, be part of hands-on workshops and work with a community of peers who get it; you'll leave with actions, as well as inspiration.  ·      Expectr real conversations on building cultures that perform under pressure, rethinking productivity in the age of AI, and designing organisations that are genuinely human. ·     This year's sessions include The Agility Lab: Reimagining High-Performance Culture through Experimentation, and speakers include CPOs from easyJet, Edelman, Havas, Ferring Pharmaceuticals, Lloyds of London and PepsiCo Europe. Plus, this year's grande finale keyonte is the extraordinary Livia Firth! Her session titled: Stop Eating at Your Desk, and Other Stories to Fall in Love with Change, will bring an inspiring and very human lens to transformation. And who's not talking about transformation right now?! Here's what attendees have said on previous years: ·     "Game changing ideas on how we shape the future of work" Dannii Portsmouth, CPO, PepsiCo Europe ·      "Brim full of ideas and inspiration" Emma Norton, People Policy & Risk, Bupa ·      "Absolutely inspired is how I feel!"  Natalia Wallenberg, CHRO, Ahold Delhaize And as always, every penny of profit empowers vulnerable children to be safe, loved and learning, so your ticket is creating positive change from the go! Places are limited, the early bird closes 17th July It's energising. It's practical. And it's a reminder that HR holds extraordinary influence. If you care about the future of work, and the role you play in shaping it, this is your room. You can book your Early Bird here: https://www.upliftingpeople.com/pages/how-hr-leaders-change-the-world-live-2026 See you there!

  4. Jun 30

    Episode 244: Mental Health, Belonging and the Role of AI: Carmen Barboza, CHRO at Crowell & Moring

    A certified coach and yoga teacher, Carmen brings a deeply human lens to people leadership at Crowell & Moring, a global law firm. Carmen shares how her work is addressing significant mental health risks in the legal profession, providing examples such as Unplug Time: 40 paid timecoded hours for employees to fully disconnect and reset. Carmen sees AI as something that should amplify humanity, not replace it. Fresh from the SHRM (Society for Human Resource Management) conference in the US, attended by 26,000 HR professionals, Carmen reflects on three emerging themes: building trust and safety to experiment with AI, ensuring responsible and ethical AI use, and the rise of trust as a measurable business priority.  An immigrant from Venezuela, belonging is a defining thread in Carmen's leadership, expressed through initiatives such as STEP, the Staff Talent Empowerment Programme, which pairs high-potential business professionals with sponsorship and development opportunities to help unlock careers that might otherwise go unseen. For Carmen, the focus is always on preserving the humanity in how people work and lead, making space for vulnerability, empathy, dignity and connection, and allowing people to show up as they are, without masking or armour.  How HR Leaders Change the World Live! 11th November 2026 – London Book your early bird ticket now! Join the annual gathering of bold, forward-thinking HR leaders who believe people strategy can shape the future of business - and the world beyond. Bringing together Chief People Officers and HR decision-makers, the conference features powerful keynote speakers, candid conversations and practical insights from leaders who are proving that commercial performance and positive impact go hand in hand. This isn't theory. It's real-world leadership stories, from organisations embedding sustainability into people strategy to those designing human-centred culture in the age of AI.  Building on the success of the How HR Leaders Change the World podcast, the conference inspires every HR Professional to see themselves as an HR Changemaker, equipped with ideas, confidence and community to lead differently. It's energising. It's practical. And it's a reminder that HR holds extraordinary influence. If you care about the future of work, and the role you play in shaping it, this is your room. Early Bird Ticket: How HR Leaders Change the World - Live! 2026     Are you looking for your next great read that inspires you and helps your work?   Our book of the month for June is Rebel Ideas: The Power of Diverse Thinking, by Matthew Syed. We're all navigating more complexity than ever right now. AI, shifting workplace expectations, doing more with less, and still making work feel human.  Rebel Ideas by Matthew Syed provides a resource for how. His argument: the teams who solve the hardest problems aren't the ones full of the best individual thinkers, they're the ones who think differently from each other. A brilliant book on why diversity of thought helps us solve complex problems. Head to UpliftingPeople.com to grab your copy, and we hope you enjoy this month's Uplifting Book.

  5. Jun 23

    Episode 243: The HR conference where nobody is on their phones - because nobody wants to miss a thing... How HR Leaders Change the World - Live! 2026. Get your Early Bird!

    No lectures, no powerpoint presentations, at How HR Leaders Change the World – Live! you'll find honest discussion and plenty of participation on the realities facing HR leaders today. On HR's opportunity to drive positive change for business, people and planet.  Tickets have just gone live, and in this special episode to launch our brilliant early bird offer, we're bringing you highlights from 3 of this year's CHRO speakers, all alumni of this show, sharing examples of their leadership: Elly Tomlins, Chief People Officer at easyJet, Nathan Adams, Chief People Officer at Lloyd's of London and Dannii Portsmouth, Chief People Officer at PepsiCo EMEA – a taster for what's to come – your opportunity to be in the room, learning from and with, some of the world's most pioneering CHROs. We also hear from Stacey Kingshott, Global Senior HR Director at World Wide Technology, who's been attending for many years, indeed has already secured her Early Bird ticket, on why this conference is so special and what she takes away to help her in her own work. Plus – introducing our grande finale, this year's keynote is the incredible Livia Firth – a first mover driving sustainability in the fashion industry – you might be recalling photos in the press at glamorous awards, of her creation, The Green Carpet. Her session, Stop Eating at Your Desk, and Other Stories to Fall in Love with Change, will bring an inspiring and very human lens to transformation. This is the conference where nobody is on their phones - because nobody wants to miss a thing. 11th November 2026, London Get your Early Bird Ticket today and save £100; spaces are limited and it's a sellout conference! Click here to secure your place: Early Bird Ticket: How HR Leaders Change the World - Live! 2026 The Early Bird is only open until 17th July – so don't delay! Are you looking for your next great read that inspires you and helps your work?   Our book of the month for June is Rebel Ideas: The Power of Diverse Thinking, by Matthew Syed. We're all navigating more complexity than ever right now. AI, shifting workplace expectations, doing more with less, and still making work feel human.  Rebel Ideas by Matthew Syed provides a resource for how. His argument: the teams who solve the hardest problems aren't the ones full of the best individual thinkers, they're the ones who think differently from each other. A brilliant book on why diversity of thought helps us solve complex problems. Head to UpliftingPeople.com to grab your copy, and we hope you enjoy this month's Uplifting Book.

    Episode 243: The HR conference where nobody is on their phones - because nobody wants to miss a thing... How HR Leaders Change the World - Live! 2026. Get your Early Bird!
  6. Jun 16

    Episode 242: Curiosity, Confidence and Learning Through AI – Ashley Bartley, Chief People Officer at Checkatrade

    As AI transforms the workplace, Ashley shares why organisations should focus less on having all the answers and more on creating environments where people feel confident to learn, experiment and adapt. Drawing on her experience in high-growth businesses, Ashley explains why curiosity is one of the most important capabilities for both leaders and employees.  Ashley shares how Checkatrade is using AI to improve customer and employee experiences, while encouraging people to develop new skills through practical experimentation. She discusses the importance of creating safety nets that allow employees to try new approaches and make mistakes.  Ashley makes the case that successful transformation is fundamentally human, and advocates that fostering curiosity, confidence and continuous learning means organisations will be best placed to unlock the opportunities AI creates.  Free online Lunch & Learn with Coca Cola and Kantar: AI in TA & Onboarding Tuesday 23 June 1-2pm BST Digitalising your Talent Attraction and Onboarding processes is one thing. Knowing where AI fits - and where it doesn't - is quite another. Many of your peers are at exactly this crossroads right now. Excited by the possibilities, but conscious of the risks. Keen to move faster, but not at the cost of the human moments that matter most. Join our free online lunch & learn, we'll share the findings from our research in partnership with The Talent Labs, and you'll hear from Heidi Eckersley, Global Talent Acquisition Leader at Kantar and Suzy Jearum, Global Digital Employee Experience Lead at Coca-Cola Europacific Partners. From productivity gains to employee experience wins, you'll leave with insights and ideas you can consider for your organisation too. Join us! Book your place here:  AI in Talent Attraction Onboarding webinar   Are you looking for your next great read that inspires you and helps your work?   Our book of the month for June is Rebel Ideas: The Power of Diverse Thinking, by Matthew Syed. We're all navigating more complexity than ever right now. AI, shifting workplace expectations, doing more with less, and still making work feel human.  Rebel Ideas by Matthew Syed provides a resource for how. His argument: the teams who solve the hardest problems aren't the ones full of the best individual thinkers, they're the ones who think differently from each other. A brilliant book on why diversity of thought helps us solve complex problems. Head to UpliftingPeople.com to grab your copy, and we hope you enjoy this month's Uplifting Book.

  7. Jun 9

    Episode 241: Building an AI-Ready Workforce Without Losing the Human Touch - Laura Pocock, Director of People & Culture, BT Business

    As technology reshapes the workplace, Laura shares how BT Business is preparing its people for one of the biggest workforce transformations in decades. Laura explains why creating an AI-ready workforce requires more than new tools - it demands investment in mindset and continuous learning at every level of the organisation.  Laura explores how BT is combining human-centred design with AI adoption, embedding learning into the flow of work and equipping colleagues with the confidence to use AI safely, productively and responsibly. From large-scale AI training programmes to AI apprenticeships, Laura highlights how organisations can empower employees to adapt to changing roles.  Throughout the conversation, Laura emphasises the importance of keeping people at the centre of transformation. Her message is clear: organisations that focus on curiosity, capability and human potential will harness AI while strengthening both employee and customer experience.  Free online Lunch & Learn with Coca Cola and Kantar: AI in TA & Onboarding Tuesday 23 June 1-2pm BST Digitalising your Talent Attraction and Onboarding processes is one thing. Knowing where AI fits - and where it doesn't - is quite another. Many of your peers are at exactly this crossroads right now. Excited by the possibilities, but conscious of the risks. Keen to move faster, but not at the cost of the human moments that matter most. Join our free online lunch & learn, we'll share the findings from our research in partnership with The Talent Labs, and you'll hear from Heidi Eckersley, Global Talent Acquisition Leader at Kantar and Suzy Jearum, Global Digital Employee Experience Lead at Coca-Cola Europacific Partners. From productivity gains to employee experience wins, you'll leave with insights and ideas you can consider for your organisation too. Join us! Book your place here:  AI in Talent Attraction Onboarding webinar   Are you looking for your next great read that inspires you and helps your work?   Our book of the month for June is Rebel Ideas: The Power of Diverse Thinking, by Matthew Syed. We're all navigating more complexity than ever right now. AI, shifting workplace expectations, doing more with less, and still making work feel human.  Rebel Ideas by Matthew Syed provides a resource for how. His argument: the teams who solve the hardest problems aren't the ones full of the best individual thinkers, they're the ones who think differently from each other. A brilliant book on why diversity of thought helps us solve complex problems. Head to UpliftingPeople.com to grab your copy, and we hope you enjoy this month's Uplifting Book.

  8. Jun 2

    Episode 240: HR as the Architect of Opportunity - Alana Brandes, Chief People Officer at Guild

    Alana explores how HR can move beyond traditional talent management to become a true architect of opportunity. Alana shares her deeply held belief that every person has untapped potential, and that HR's role is to design the culture and conditions where that potential can be unlocked, at scale. Alana makes the case for building organisations where learning is central to culture - where curiosity, experimentation and even failure are actively encouraged. She shares practical examples of leaders learning new AI capabilities together in real time, and reflects on how organisations can shift from credential-led thinking to skills-based, capability-driven approaches in hiring, development and progression. Alana discusses how HR's influence extends beyond organisational boundaries, calling for a stronger sense of civic connectivity and shared responsibility for creating opportunity. Free online Lunch & Learn with Coca Cola and Kantar: AI in TA & Onboarding Tuesday 23 June 1-2pm BST Digitalising your Talent Attraction and Onboarding processes is one thing. Knowing where AI fits - and where it doesn't - is quite another. Many of your peers are at exactly this crossroads right now. Excited by the possibilities, but conscious of the risks. Keen to move faster, but not at the cost of the human moments that matter most. Join our free online lunch & learn, we'll share the findings from our research in partnership with The Talent Labs, and you'll hear from Heidi Eckersley, Global Talent Acquisition Leader at Kantar and Suzy Jearum, Global Digital Employee Experience Lead at Coca-Cola Europacific Partners. From productivity gains to employee experience wins, you'll leave with insights and ideas you can consider for your organisation too. Join us! Book your place here Thank you to Deel for sponsoring this episode. What does HR look like when it's built for global scale? With Deel, HR teams can hire, onboard, and manage talent in 150+ countries without setting up local entities or managing multiple vendors. ·        Generate compliant contracts in minutes. ·        Automate onboarding. ·        Tackle performance reviews. ·        Centralize employee records, time off, and benefits in one place. Deel takes care of compliance and document management, so you can focus on people, not processes. From that first offer letter to ongoing support, Deel makes global HR feel local, fast, and easy.   Visit www.deel.com/uplift today.   Are you looking for your next great read that inspires you and helps your work?   Our book of the month for June is Rebel Ideas: The Power of Diverse Thinking, by Matthew Syed. We're all navigating more complexity than ever right now. AI, shifting workplace expectations, doing more with less, and still making work feel human.  Rebel Ideas by Matthew Syed provides a resource for how. His argument: the teams who solve the hardest problems aren't the ones full of the best individual thinkers, they're the ones who think differently from each other. A brilliant book on why diversity of thought helps us solve complex problems. Head to UpliftingPeople.com to grab your copy, and we hope you enjoy this month's Uplifting Book.

Ratings & Reviews

5
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About

Explore how the work of HR Leaders is creating positive social change, contributing to UN Sustainable Development Goals - goals which the world's companies are increasingly understanding the urgency of achieving, and investing in the action required. If you'd like clear, actionable ideas for how you can use the power of your role to effect change in your company, you're in the right place. I'm the founder of social enterprise Uplifting People, we provide services to HR Leaders, and through this work I realised that HR professionals and social entrepreneurs are working in the same areas, albeit in different ways. So we created this podcast to share knowledge, on steps we can take through the work of HR. In my opinion, if you're an HR professional, you are also a change maker. And this podcast will provide you with examples of how. By sharing the successes of some of the world's most inspiring HR Leaders, you can frame your work in the context of positive change, implement brilliant ideas, and feel absolutely wonderful about doing so!

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