eCommerce Marketing Podcast

Arlen Robinson
eCommerce Marketing Podcast

The eCommerce Marketing Podcast walks you through everything that goes into ecommerce marketing -- from inbound marketing to paid advertising to conversions. Learn the strategies top marketing experts use to grow their businesses.

  1. 1D AGO

    Transforming E-commerce: The Key to Optimization - with Matthew Stafford

    In this episode of the e-commerce marketing podcast, host Arlen Robinson speaks with Matthew Stafford, CEO of Build Grow Scale, about the importance of e-commerce optimization. They discuss how brands can transform their sales by focusing on conversion rates rather than just increasing traffic. Matthew shares insights on common mistakes e-commerce brands make, the significance of customer feedback, and actionable strategies to reduce cart abandonment. The conversation also explores the role of AI in e-commerce and future trends in the industry, concluding with Matthew's personal experiences and insights. Key Episode Takeaways: Traffic is not the main problem; conversion rates are. Most e-commerce stores convert at 2-3%. Optimizing existing traffic can double business revenue. Human behavior, not tricks, drives successful optimization. Brands often copy big companies without understanding their strategies. Customer feedback is crucial for website optimization. SMS recovery can significantly reduce cart abandonment. Clear communication on websites increases trust and conversions. AI will play a major role in the future of e-commerce. Simplicity in design is key to improving user experience. For show transcript highlights, past guests, and more, visit: https://www.ecommercemarketingpodcast.com Or on YouTube at: https://www.youtube.com/@ecommercemarketingpodcast  Twitter: https://x.com/emarketpodcast  Facebook:  https://www.facebook.com/ecommercemarktingpodcast  Instagram:  https://www.instagram.com/emarketingpodcast/  Past guests on the ecommerce marketing podcast include Neil Patel, Nemo Chu, Luke Lintz, Luke Carthy, Amber Armstrong, Kris Ruby and many more. Thanks for listening. Be sure to subscribe and leave a review.

    33 min
  2. MAR 17

    Mastering Email Deliverability in 2025 - with Israa Alrawi

    In this episode of the e-commerce marketing podcast, host Arlen Robinson speaks with Isra Al-Rari, an expert in email marketing and deliverability. They discuss the evolution of email marketing, common mistakes brands make, and the importance of personalization and customer retention strategies. Isra shares her journey from e-commerce store owner to email marketing specialist, emphasizing the need for brands to focus on first-time customer profitability and creating engaging email content that drives action. The conversation highlights the significance of understanding customer behavior and data to enhance email marketing effectiveness. Key Episode Takeaways: Email marketing is a vital communication channel that is not going away. Brands often treat emails like magazine catalogs, which is a mistake. Effective email marketing requires a balance of copy and imagery. Personalization should be based on customer data and behavior, not just names. First-time customer profitability is crucial for sustainable growth. Creating milestones for customers can enhance retention. E-commerce brands should offer more free products to retain customers. Email marketing should focus on retention, not just revenue generation. Understanding customer behavior is key to effective email campaigns. Brands need to unify their marketing strategies for better growth. For show transcript highlights, past guests, and more, visit: https://www.ecommercemarketingpodcast.com Or on YouTube at: https://www.youtube.com/@ecommercemarketingpodcast  Twitter: https://x.com/emarketpodcast  Facebook:  https://www.facebook.com/ecommercemarktingpodcast  Instagram:  https://www.instagram.com/emarketingpodcast/  Past guests on the ecommerce marketing podcast include Neil Patel, Nemo Chu, Luke Lintz, Luke Carthy, Amber Armstrong, Kris Ruby and many more. Thanks for listening. Be sure to subscribe and leave a review.

    36 min
  3. MAR 10

    The Future of Multi-Channel Selling - with Chris Timmer

    In this episode of the eCommerce Marketing Podcast, host Arlen Robinson speaks with Chris Timmer, CEO of Linworks, about the evolving landscape of e-commerce operations. They discuss the impact of COVID-19 on online selling, the importance of automation and technology in managing multi-channel selling, and the rise of social selling. Chris shares insights on common mistakes businesses make when expanding across marketplaces and highlights future trends in e-commerce, including the integration of AI and the balance between brick-and-mortar and online strategies. Key Episode Takeaways: Chris Timmer has over three decades of experience in e-commerce operations. COVID-19 accelerated the shift to online shopping for many businesses. Retailers must adapt their strategies to meet evolving consumer expectations. Automation in inventory and order management is crucial for success. Social selling is becoming increasingly important, especially among younger consumers. Businesses should avoid expanding too quickly across multiple marketplaces. Customer experience is key to driving repeat sales and loyalty. The integration of AI can streamline operations and improve efficiency. A hybrid approach of online and brick-and-mortar can enhance brand presence. Future trends include globalization of selling and advancements in self-service technology. For show transcript highlights, past guests, and more, visit: https://www.ecommercemarketingpodcast.com Or on YouTube at: https://www.youtube.com/@ecommercemarketingpodcast  Twitter: https://x.com/emarketpodcast  Facebook:  https://www.facebook.com/ecommercemarktingpodcast  Instagram:  https://www.instagram.com/emarketingpodcast/  Past guests on the ecommerce marketing podcast include Neil Patel, Nemo Chu, Luke Lintz, Luke Carthy, Amber Armstrong, Kris Ruby and many more. Thanks for listening. Be sure to subscribe and leave a review.

    37 min
  4. MAR 3

    Unlocking the Non-Conscious Mind in Marketing - with Dr. A.K. Pradeep

    In this engaging conversation, Dr. A.K. Pradeep, a pioneer in applied neuroscience and AI, shares insights into how understanding the non-conscious mind can transform consumer behavior and innovation. He discusses his journey into neuroscience, the importance of appealing to the non-conscious mind in marketing, and the framework of desire that drives consumer decisions. Dr. Pradeep elaborates on the six dimensions of desire that influence purchasing behavior, emphasizing the need for novelty, familiarity, and trust in consumer products. In this conversation, Dr. A. K. Pradeep discusses the intersection of neuroscience and e-commerce, emphasizing the importance of cognitive fluency, belonging, and self-esteem in consumer behavior. He explores how brands can create desire through effective messaging and branding strategies, and highlights the potential for healthcare companies to market good habits. The discussion also touches on the therapeutic aspects of art and the role of generative AI in healthcare. Dr. Pradeep concludes with a personal insight into his practice of the Indian warrior mace, showcasing his multifaceted interests. Key Episode Takeaways: Dr. Pradeep's journey into neuroscience began with a pivotal moment at Coca-Cola. The non-conscious mind is responsible for 95% of consumer decisions. Companies often focus on conscious marketing strategies, missing the non-conscious appeal. Understanding consumer desires requires a framework that considers memory structures. Desire can be stimulated through six key dimensions: novelty, familiarity, and trust. Neuroscience can provide insights into effective marketing strategies. E-commerce companies must act quickly to persuade consumers in milliseconds. Trust can be built through science and celebrity endorsements. Innovative product features should align with consumer memory structures. The importance of novelty in maintaining consumer loyalty.  Cognitive fluency is crucial for consumer trust. The rule of threes simplifies decision-making for customers. Belonging and self-esteem are powerful motivators in marketing. Desire is a key element in branding and consumer engagement. Healthcare marketing can focus on promoting good habits. Generative AI can enhance therapeutic practices in healthcare. Art can serve as a form of therapy for patients. Effective branding creates a sense of exclusivity and worthiness. Neuroscience principles can be applied to various industries. Personal interests can enrich professional expertise. Guest Contact Info: Website: https://www.sensori.ai Dr. Pradeep's LinkedIn https://www.linkedin.com/in/dr-a-k-pradeep-5074933/ Email: pradeep@sensori.ai  For show transcript highlights, past guests, and more, visit: https://www.ecommercemarketingpodcast.com Or on YouTube at: https://www.youtube.com/@ecommercemarketingpodcast  Twitter: https://x.com/emarketpodcast  Facebook:  https://www.facebook.com/ecommercemarktingpodcast  Instagram:  https://www.instagram.com/emarketingpodcast/  Past guests on the ecommerce marketing podcast include Neil Patel, Nemo Chu, Luke Lintz, Luke Carthy, Amber Armstrong, Kris Ruby and many more. Thanks for listening. Be sure to subscribe and leave a review.

    46 min
  5. FEB 24

    Building Sustainable Brands in E-commerce - with Neil Twa

    In this episode of the E-commerce Marketing Podcast, host Arlen Robinson interviews Neil Twa, a successful entrepreneur and co-founder of Voltage, an Amazon FBA consultancy. Neil shares his journey from working at IBM to becoming a leading figure in e-commerce, discussing the importance of branding, marketing strategies, and the role of storytelling in building customer loyalty. He emphasizes the significance of Amazon as a launchpad for brands and the need for emotional connectivity with consumers. Neil also highlights the evolution of branding and the necessity of adapting to market demands. In this conversation, Neil Twa discusses the intricacies of optimizing Amazon listings, the importance of understanding market demand, and the challenges faced by sellers in the Amazon marketplace. He emphasizes the need for innovation in product development, the significance of multi-channel selling, and addresses common misconceptions about Amazon FBA. Twa also shares insights on navigating the DTC landscape and the evolving nature of e-commerce. Key Episode Takeaways: Neil Twa has launched multiple eight-figure brands since 2012. The importance of emotional connectivity in branding. Amazon serves as a powerful incubator for new brands. Successful brands focus on value creation and problem-solving. Storytelling is crucial for building brand loyalty. Sales and marketing strategies must evolve with the market. Control over the entire business process is essential for success. User-generated content is vital for modern marketing. Brands should focus on one channel before expanding to others. Building relationships and networks is key to business growth. Amazon's ecosystem allows for both organic and PPC marketing. The relationship between product marketing and sales is crucial. Innovating existing products can lead to greater market success. Understanding market demand is key to product positioning. Multi-channel selling is essential for business growth. Many misconceptions exist about the profitability of Amazon FBA. Challenges in the Amazon marketplace can be mitigated with the right strategies. Investing in inventory and brand control is vital for success. E-commerce requires a balance between different sales channels. The cost of doing business is a reality in both DTC and Amazon sales. For show transcript highlights, past guests, and more, visit: https://www.ecommercemarketingpodcast.com. Or on YouTube at: https://www.youtube.com/@ecommercemarketingpodcast  Twitter: https://x.com/emarketpodcast  Facebook:  https://www.facebook.com/ecommercemarktingpodcast  Instagram:  https://www.instagram.com/emarketingpodcast/  Past guests on the ecommerce marketing podcast include Neil Patel, Nemo Chu, Luke Lintz, Luke Carthy, Amber Armstrong, Kris Ruby and many more. Thanks for listening. Be sure to subscribe and leave a review.

    39 min
  6. FEB 10

    Boost Your eCommerce Sales with Smart SEO & Design - with Nick Musica

    In this episode of the e-commerce marketing podcast, host Arlen Robinson interviews SEO expert Nick Musica, who shares his journey from working with major companies to founding his own agency. They discuss the importance of SEO for e-commerce businesses, the balance between organic and paid traffic, and the future trends in SEO, particularly with the rise of AI. Nick emphasizes the need for solid SEO fundamentals and how businesses can adapt to the ever-changing landscape of digital marketing. Key Episode Takeaways: Nick Musica has been an SEO expert since 2003. He founded his agency, Optics, in 2019 to help small and medium businesses. SEO fundamentals include technical, on-page, and off-page strategies. Google's algorithm changes can significantly impact visibility. E-commerce businesses should balance organic and paid traffic strategies. Maintaining a presence in paid search is crucial for visibility. AI is influencing how SEO is approached and executed. The right searchers are more important than high query volumes. Businesses need to ensure their website architecture is efficient for crawling. SEO is an ongoing process that requires regular maintenance. If you feel Nick and his team can help your business, you may visit: https://opticsin.com/   For show transcript highlights and past guests, please visit https://www.ecommercemarketingpodcast.com Or on YouTube at: https://www.youtube.com/@ecommercemarketingpodcast  Twitter: https://x.com/emarketpodcast  Facebook:  https://www.facebook.com/ecommercemarktingpodcast  Instagram:  https://www.instagram.com/emarketingpodcast/  Past guests on the ecommerce marketing podcast include Neil Patel, Nemo Chu, Luke Lintz, Luke Carthy, Amber Armstrong, Kris Ruby and many more. Thanks for listening. Be sure to subscribe and leave a review.

    32 min
  7. FEB 4

    E-commerce Effectiveness: The Role of Brand Awareness - with James Hurman

    In this episode of the Ecommerce Marketing Podcast, host Arlen Robinson interviews James Hurman, a renowned expert in advertising effectiveness and brand building. James shares his journey from strategic planning in advertising to co-founding successful brands like AF Drinks and TrackSuit. The conversation delves into the relationship between brand awareness and e-commerce effectiveness, highlighting the importance of building a brand in a new category and the strategies employed to create awareness and drive conversions. James emphasizes the significance of understanding consumer behavior and the dynamics of existing and future demand in the market. In this conversation, James Hurman discusses the critical importance of brand building alongside performance marketing for long-term business success. He emphasizes that while immediate sales are essential, creating brand awareness is crucial for attracting future customers. The discussion covers various strategies for enhancing brand visibility, including traditional advertising and leveraging social media platforms. Hurman also highlights the significance of emotional connections in marketing, arguing that feelings resonate longer with consumers than facts. The conversation concludes with insights on how businesses can effectively integrate brand building into their overall marketing strategies. Key Episode Takeaways: James Hurman has won over 50 awards for advertising effectiveness. He emphasizes the importance of brand awareness in driving e-commerce success. Building a brand involves creating a category as much as the product itself. The non-alcoholic drinks market was underdeveloped when AF Drinks launched. Celebrity endorsements can positively influence consumer behavior. The brand name 'AF' plays on the concept of being alcohol-free and trendy. E-commerce strategies should include both online and traditional marketing. Understanding consumer behavior is crucial for brand growth. Higher brand awareness correlates with better conversion rates. Sustained growth requires a balance of brand awareness and performance marketing. Brand building is essential for long-term growth. Performance marketing alone is not enough for sustainable success. Awareness among future buyers is crucial for growth. Traditional advertising methods still hold value in brand building. Social media can be leveraged for both immediate sales and brand awareness. Emotional connections in marketing lead to better consumer recall. Tracking brand awareness is as important as tracking sales. Building a brand requires consistent effort over time. Companies like Airbnb and Nike illustrate the impact of brand focus. Understanding consumer behavior is key to effective marketing. If you feel James and his team can help your business, you may visit: https://www.previously.co  For show transcript highlights and past guests, please visit https://www.ecommercemarketingpodcast.com Or on YouTube at: https://www.youtube.com/@ecommercemarketingpodcast  Twitter: https://x.com/emarketpodcast  Facebook:  https://www.facebook.com/ecommercemarktingpodcast  Instagram:  https://www.instagram.com/emarketingpodcast/  Past guests on the ecommerce marketing podcast include Neil Patel, Nemo Chu, Luke Lintz, Luke Carthy, Amber Armstrong, Kris Ruby and many more. Thanks for listening. Be sure to subscribe and leave a review.

    39 min
    5
    out of 5
    73 Ratings

    About

    The eCommerce Marketing Podcast walks you through everything that goes into ecommerce marketing -- from inbound marketing to paid advertising to conversions. Learn the strategies top marketing experts use to grow their businesses.

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