Managing Dental Drama

Consultant and Dentist Duo; Practice Problems
  • 0,0 (0)
  • ПРЕДПРИНИМАТЕЛЬСТВО
  • ЕЖЕНЕДЕЛЬНО
Подкаст «Managing Dental Drama»

Owning, operating, and managing a dental practice can be difficult and sometimes wrought with drama. Meet Dr. Kuba, a private practice owner, and Bethany, a dental consultant, who take real-life examples and talk through issues in an open, honest, and sometimes hilarious manner. Topics are relevant to current dental and employment trends and range from “The Art of Retaining Good Employees” to “The Marriage of Dentistry and Insurance Ending in Divorce” and everything in between. Each episode provides dental leaders with various tips and tricks as well as common mistakes to avoid. Enjoy the unscripted conversation between Dr. Kuba, Bethany, and various dental practice owners! 

  1. -3 ДН.

    When Employees Feel Entitled

    Kuba and Bethany tackle some uncomfortable examples of an employee who felt entitled and was quite verbal with her disappointment over gifts she felt were hers. The examples will definitely make the skin crawl, but these are relatively common examples. It is important to set the stage very clearly with team members regarding bonus plans, which are elective extras for the team. Openly complaining about the rules related to getting a bonus is a clear indication that the team might not be ready ...

    49 мин.

  2. 16 СЕНТ.

    The Aftermath of Firing an Employee – Part 2

    The conversation continues today! This topic is simply too large to cover in one episode. Today, Dr. Kuba and Bethany talk about what can occur on the team after an employee is fired. First, the terminated employee could very well experience strong emotions after the well-executed termination. He or she could lash out in a variety of ways not limited to bashing you online or in social media, talking negatively about you to professional referral sources, or even luring your employees away to o...

    35 мин.

  3. 9 СЕНТ.

    The Aftermath of Firing an Employee

    After receiving a clear plan of action for terminating a relationship with an employee, the crucial question becomes – How do you handle the aftermath of firing an employee? What do you say to the team? When do you say those things to the team? Often, the aftermath is the scariest part of termination decisions, and at times, the anxiety over the aftermath can even prevent a practice owner from making the decision to fire the employee. In this episode, Dr. Kuba and Bethany unpack the critical ...

    41 мин.

  4. 26 АВГ.

    How to Fire An Employee

    Firing an employee should always be a last resort, but many practice owners delay in terminating a relationship with an employee simply because they are not confident in HOW to fire an employee. Firing an employee is an incredibly difficult task, and if the task is not handled correctly, it can lead to an emotional explosion. In this episode, Dr. Kuba and Bethany line out a simple formula for terminating an employee. The formula allows for a respectful termination meeting while also protectin...

    55 мин.

  5. 19 АВГ.

    How to Deal with Disrespectful and Dramatic Employees

    There are times when the team is surprised with or plagued with a disrespectful or dramatic team member. It is unpleasant and can have an impact on every single person. In this episode, Bethany asks Dr. Kuba what she would do in three different scenarios where an employee was dramatic or disrespectful. Dr. Kuba offers office to the practice owners that have suffered with an employee who is verbally disrespectful. She offers advice to the practice owner working to initiate new leaders, and she...

    42 мин.

  6. 12 АВГ.

    How to Prepare for a Board Complaint

    Everyone worries about it, and yet nobody talks about it. It’s a cringe-worthy topic, and yet every practice owner should diligently work to prevent a board complaint AND be prepared for one as well. In this episode, Dr. Kuba enlightens listeners on a typical board complaint process. She then walks through each step and explains how to best navigate the process. Woven throughout, she offers many tips for those walking through a board complaint. No matter how wonderful a doctor is, it is likel...

    40 мин.

  7. 5 АВГ.

    Insurance Short Pays, and We are the Bad Guys?

    In a world where insurance continues to find new ways to pay less, it is incredibly frustrating when the dentist and team are somehow the ones to blame. In this episode, Bethany and Dr. Kuba discuss what is becoming a chronically reoccurring problem – patients angry at the dentist when insurance fails to hold up their end of the deal. Bethany has witnessed four angry patients in the past two weeks all with very similar resounding complaints or protests, “I’ve never had to pay this before,” or...

    44 мин.

  8. 29 ИЮЛ.

    The No-Manager Model - Meet Dr. Ludlow

    Meet Dr. Ludlow! He and Bethany have worked together for almost 10 years. Dr. Ludlow has a unique practice in that is very large and still privately owned. Therefore, it might be surprising to most listeners that Dr. Ludlow does not have an Office Manager. In this episode, he discusses his strategic decision to grow a large, successful practice without a manager in place. Although practices can be successful with and without a manager, Dr. Ludlow manages his own practice and is passionate abo...

    47 мин.
См. все (154)

Об этом подкасте

Owning, operating, and managing a dental practice can be difficult and sometimes wrought with drama. Meet Dr. Kuba, a private practice owner, and Bethany, a dental consultant, who take real-life examples and talk through issues in an open, honest, and sometimes hilarious manner. Topics are relevant to current dental and employment trends and range from “The Art of Retaining Good Employees” to “The Marriage of Dentistry and Insurance Ending in Divorce” and everything in between. Each episode provides dental leaders with various tips and tricks as well as common mistakes to avoid. Enjoy the unscripted conversation between Dr. Kuba, Bethany, and various dental practice owners! 

Информация

  • Автор
    Consultant and Dentist Duo; Practice Problems
  • Годы выхода
    2021 - 2024
  • Выпуски
    154
  • Ограничения
    Без ненормативной лексики
  • Авторские права
    © 2024 Managing Dental Drama
  • Сайт подкаста
    Managing Dental Drama

Вам может также понравиться

Чтобы прослушивать выпуски с ненормативным контентом, войдите в систему.

Следите за новостями подкаста

Войдите в систему или зарегистрируйтесь, чтобы следить за подкастами, сохранять выпуски и получать последние обновления.
Выберите страну или регион

Африка, Ближний Восток и Индия

Азиатско-Тихоокеанский регион

Европа

Латинская Америка и страны Карибского бассейна

США и Канада