S3E6: How AI and empathy coexist in customer service with Sarah Hatter
As the founder of ElevateCX, Sarah Hatter brings together customer experience folks from far and wide. We explore the impact of AI and she emphasizes that the need for connection & empathy are not going anywhere. Listen for tips on how, as a customer service professional, you can be the best human in your role. Read the full transcript at klausapp.com/blog/quality-conversations-sarah-hatter
Information
- Show
- FrequencyTwice monthly
- Published25 October 2023 at 07:36 UTC
- Length36 min
- Season3
- Episode6
- RatingClean