#2 Safety Netting for Video with Dr Roger Neighbour Remote Consultation Masterclass

In the second part of our interview with Dr Roger Neighbour (OBE MA DSc FRCP FRACGP FRCGP), we discuss safety netting in regard to remote consultations and when it's not appropriate to consult with a patient over video.

(00:27) Modifications on how we safety net patients remotely

(01:48) When you need to have a face-to-face consultation

(03:10) Delegating your triaging

(05:46) Key points around housekeeping and time-management

(08:15) Time pressures with video consultations

(11:45) Language to use to help patients take control of their health

(14:16) Influencing behaviour changes

(16:52) Changes in medical education

(23:17) CSA and exam changes during COVID-19

(28:50) Roger Neighbour’s top tips on video consultations

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Produced by Arc Health in collaboration with Doctors.net.uk.

Explore more educational resources for remote consultations at archealth.io/education.

Arc Health helps clinicians save time with remote consultations. Our technology is used in hundreds of NHS GP surgeries, care homes, hospitals and pharmacies. Find out more at archealth.io