Airbnb navigated a major crisis in 2020–the online marketplace went from having its long-term survival questioned to staging a successful IPO several months later. In this episode, James Manyika, a senior partner based in San Francisco who co chairs the McKinsey Global Institute, talks with Brian Chesky about his experience leading Airnbnb through the crisis. Their discussion is based upon an article James recently co-authored titled, ‘It's time to build 21st century companies: Learning to thrive in a radically different world’ and inspired by his conversations and work with CEOs like Brian.
You’ll hear James share some of the core insights from the article before Brian discusses how Airbnb addressed the sudden and dramatic plunge in its business, how they adapted their business model to those new realities, and how they led to a reimagination of how Airbnb defines its role in society and the economy.
This podcast was recorded during a recent online global CEO event focused on growing out of the crisis.