Tech Talks Daily

Neil C. Hughes
Tech Talks Daily

If every company is now a tech company and digital transformation is a journey rather than a destination, how do you keep up with the relentless pace of technological change? Every day, Tech Talks Daily brings you insights from the brightest minds in tech, business, and innovation, breaking down complex ideas into clear, actionable takeaways. Hosted by Neil C. Hughes, Tech Talks Daily explores how emerging technologies such as AI, cybersecurity, cloud computing, fintech, quantum computing, Web3, and more are shaping industries and solving real-world challenges in modern businesses. Through candid conversations with industry leaders, CEOs, Fortune 500 executives, startup founders, and even the occasional celebrity, Tech Talks Daily uncovers the trends driving digital transformation and the strategies behind successful tech adoption. But this isn't just about buzzwords. We go beyond the hype to demystify the biggest tech trends and determine their real-world impact. From cybersecurity and blockchain to AI sovereignty, robotics, and post-quantum cryptography, we explore the measurable difference these innovations can make. Whether improving security, enhancing customer experiences, or driving business growth, we also investigate the ROI of cutting-edge tech projects, asking the tough questions about what works, what doesn't, and how businesses can maximize their investments. Whether you're a business leader, IT professional, or simply curious about technology's role in our lives, you'll find engaging discussions that challenge perspectives, share diverse viewpoints, and spark new ideas. New episodes are released daily, 365 days a year, breaking down complex ideas into clear, actionable takeaways around technology and the future of business.

  1. 2H AGO

    How Boomerang Is Using AI to Turn Lost & Found Into A CX Advantage

    How can something as simple as returning a lost item transform customer experience and brand loyalty? In this episode of Tech Talks Daily, I sit down with Skyler Logsdon, CEO & Co-founder of Boomerang, to explore how his company is redefining the lost & found process through AI-powered automation. Boomerang isn’t just helping businesses return lost belongings—it’s turning those moments of frustration into powerful customer engagement opportunities. With major brands like Wells Fargo Center, Universal Studios, and top MLB & NFL teams using Boomerang’s platform, lost & found has become more than just an operational challenge—it’s a differentiator in customer experience. Skyler explains how AI-driven matching streamlines the process, reducing the burden on businesses while dramatically increasing the chances of reuniting customers with their valuables. But more than efficiency, it’s about trust. Every successfully returned item creates a meaningful connection between a business and its customers, reinforcing loyalty in a way that no marketing campaign can. We also discuss how Boomerang’s rapid expansion is building a global network of trust. From sports stadiums to theme parks and hotels, businesses are recognizing that lost & found is no longer just a back-office function—it’s a key touchpoint in the customer journey. Looking ahead, Skyler shares how Boomerang plans to scale its impact in 2025 and beyond, with the goal of making lost item recovery seamless across industries worldwide. How can businesses turn small moments of frustration into lasting customer loyalty? And what role does AI play in creating frictionless, trust-building experiences? Tune in to hear how Boomerang is revolutionizing lost & found and changing the game for customer experience.

    30 min

  2. 1D AGO

    CitiusTech on Trust, Transparency, and AI in Healthcare

    How can AI drive the next wave of innovation in healthcare while ensuring trust, security, and compliance? In this episode of Tech Talks Daily, I sit down with Rajan Kohli, CEO of CitiusTech, to explore how agentic AI is reshaping healthcare. From personalized patient care to streamlining clinical workflows. As AI systems take on more decision-making responsibilities, the challenge is not just about advancing technology but ensuring it operates transparently, ethically, and securely. Rajan shares insights into the biggest trends shaping healthcare technology in 2025, including the resurgence of value-based care, the shift toward on-demand personalized healthcare, and the urgent need to break down data silos for better insights. With agentic AI moving beyond passive data analysis to active decision-making, we discuss how it can improve efficiency, support medical professionals, and transform everything from diagnostics to patient engagement. But with these advancements come critical concerns. How do we ensure that AI-driven decisions are explainable and auditable? How can organizations comply with stringent healthcare regulations like HIPAA and GDPR while leveraging AI to enhance care delivery? Rajan breaks down the key trust-building frameworks needed to make AI adoption both responsible and effective. We also dive into real-world use cases, such as AI-powered virtual agents that support medication adherence, optimize clinical trials, and even assist with claims processing. These applications demonstrate how AI can ease the burden on healthcare providers while improving patient outcomes. However, cybersecurity remains a major challenge, with the healthcare industry increasingly targeted by data breaches and cyber threats. Rajan explains how leaders can strengthen AI security, prevent data manipulation, and implement strong governance models to mitigate risks. As healthcare undergoes a massive digital transformation, what will it take to balance AI innovation with the ethical and regulatory demands of the industry? And how can AI truly enhance—not replace—human expertise in healthcare? Tune in to hear Rajan Kohli’s expert perspective on the future of AI-driven healthcare.

    28 min

  3. 2D AGO

    How Deloitte is Helping Businesses Combat AI-Driven Fraud

    How can businesses stay ahead of the rapidly evolving risks of AI-driven fraud? In this episode of Tech Talks Daily, I sit down with Bradley Niedzielski, Audit & Assurance Partner, Digital Transformation at Deloitte, to explore the growing threat of generative AI in financial fraud and how organizations can strengthen their defenses. With deepfake technology, synthetic identities, and AI-generated forgeries becoming more sophisticated, traditional fraud detection methods are struggling to keep up. Deloitte projects that AI-driven fraud losses in the U.S. could reach $40 billion by 2027—more than tripling from 2023. Bradley shares insights from Deloitte’s latest research, including a startling statistic: over 25% of businesses have already faced a deepfake financial fraud attack, and more than half expect these threats to escalate within the next year. Despite this growing concern, only 7.4% of companies prioritize technology as their primary defense, and less than half feel confident in their ability to combat AI-powered fraud. So, what’s holding them back? And what steps should organizations be taking right now to strengthen their fraud risk management frameworks? We discuss the critical role of AI governance, the importance of transparency in AI decision-making, and why human oversight is still essential—even as AI becomes more autonomous. Bradley also highlights how finance departments increasingly embed AI into their workflows, from automating financial close processes to leveraging AI-driven scenario planning. But as AI becomes a core part of financial operations, ensuring data integrity and preventing blind trust in AI-generated outputs is more critical than ever. Beyond risk mitigation, we explore how businesses can prepare their teams for the AI-driven future. Bradley shares best practices for upskilling finance professionals, fostering a culture of innovation, and ensuring AI adoption aligns with broader organizational goals. With AI reshaping finance functions at an unprecedented pace, how can companies implement it securely while maintaining regulatory compliance and operational efficiency? As generative AI continues to disrupt the financial landscape, how can businesses balance innovation and risk management? And what strategies will define the next generation of AI-powered finance operations? Tune in to hear Bradley Niedzielski’s expert take on navigating the opportunities and challenges of AI in finance.

    20 min

  4. 3D AGO

    Logitech on Hybrid Work: Why It’s About How You Work, Not Where

    What does the future of work look like in an era of hybrid models and AI-powered collaboration? In this episode of Tech Talks Daily, I sit down with James Campanini from Logitech to explore how workplace technology is evolving to empower productivity, foster inclusivity, and reshape how we think about collaboration—beyond office walls. For over 45 years, Logitech has connected people to the digital world, from early peripherals like mice and keyboards to today's advanced video conferencing and AI-driven solutions. James shares how Logitech's approach to hybrid work isn't about forcing employees back into the office but rather about ensuring that work happens effectively—whether in an office, at home, or on the move. Businesses focusing on how people work rather than where they work are seeing higher engagement, reduced burnout, and better overall productivity. We also dive into AI's role in Logitech's innovations for years, from intelligent camera systems that automatically adjust lighting to noise-canceling technology that ensures remote workers are heard as clearly as those in the room. As AI continues transforming business operations, James explains why it's not about replacing human decision-making but optimizing workflows, reducing time spent on repetitive tasks, and making meetings more inclusive for everyone—regardless of location. Beyond technology, we discuss a growing concern in the corporate world: employee monitoring. With increasing companies turning to surveillance tools, Logitech advocates for a different approach—focusing on presence rather than policing. By equipping teams with the right tools, organizations can create an environment of trust and collaboration rather than scrutiny and micromanagement. We also explore real estate trends as businesses rethink office spaces, shifting from rows of desks to more flexible, multi-purpose environments that better support hybrid collaboration. What's the right balance between in-person and remote work? And how can technology ensure all employees have an equal seat at the table—physically and digitally? With AI reshaping the way we work and businesses needing to do more with less, how can organizations create productive but also inclusive and engaging workplaces? Tune in to hear how Logitech is leading the way in redefining the future of work.

    27 min

  5. 3D AGO

    Breaking the Black Box: How Maisa AI Ensures Full Traceability in AI Decisions

    How can businesses deploy AI with full transparency, accountability, and trust? In this episode of Tech Talks Daily, I sit down with David Villalón, co-founder of Maisa AI, to explore how their agentic AI technology is transforming enterprise decision-making. With many organizations still hesitant to integrate AI due to concerns over trust, hallucinations, and lack of explainability, Maisa has taken a different approach—ensuring full traceability in AI-driven processes. David introduces Maisa's Vinci KPU and its "Chain-of-Work" concept, which moves beyond traditional generative AI models to create structured, deterministic decision-making processes. Unlike black-box AI systems that provide probabilistic answers, this approach allows organizations to see exactly how AI reaches its conclusions, making compliance and regulatory approval far more achievable. We discuss why this is a game-changer for industries like finance, oil & gas, and automotive—sectors where AI decisions carry high stakes and require robust governance. With AI agents becoming increasingly autonomous, businesses must balance efficiency and oversight. David explains how Maisa's model allows for independent AI operation while ensuring humans remain in the loop for critical decision-making. He also shares best practices for mitigating AI-related risks, including financial losses and reputational damage, through governance frameworks and real-time intervention capabilities. Beyond today's AI applications, we look at the bigger picture—how agentic AI reshapes leadership and organizational structures. As AI takes on more operational tasks, leaders are shifting from hands-on execution to managing networks of AI-powered "digital knowledge workers." What does this mean for the future of work? How will businesses adapt to remain competitive in an AI-driven economy? Looking ahead, David shares his insights on the biggest opportunities and challenges facing AI adoption over the next five years. With AI evolving rapidly, how can companies future-proof their AI strategies while maintaining trust and control? Tune in to hear how Maisa is pioneering a new era of AI-powered decision-making.

    31 min

  6. 5D AGO

    Where Do We Go Next With Tech Talks Daily?

    Are you getting what you need from Tech Talks Daily? Or is there something missing? In this episode, I’m stepping back from interviews to check in with you—my incredible listeners. I know I’m guilty of keeping my head down, recording back-to-back conversations, and pushing out episodes without stopping to ask: What do you want to hear more of? What should I cover less? Are there industries or tech trends you think deserve more attention? This show is all about exploring the impact of technology in and outside the workplace, breaking down the ROI and measurable impact of every innovation in a way that everyone can understand. But I want to make sure I’m asking the right questions and featuring the right voices.  So, tell me—what’s on your mind? I’m also taking Tech Talks Daily on the road! If you’re attending IGEL Now & Next 2025 in Miami or the Qualtrics X4 Summit in Salt Lake City or the Bay Area, why not grab a coffee or a beer and chat in person? Beyond the podcast, I work with businesses, leaders, and brands to help them share their stories—whether through thought leadership blogs, ghostwriting, or launching their own podcasts. If time constraints have been holding you back from stepping up your content game, let’s talk. So, what do you think? What’s next for Tech Talks Daily? What trends should I chase down? Who should I be speaking with? Let’s make this a two-way conversation. Reach out, and let’s make it happen. I’m listening. Are you in?

    8 min

  7. 6D AGO

    How Wavemaker is Driving Innovation with AI and Immersive Tech

    How can brands leverage emerging technologies to drive real business results? In this episode of Tech Talks Daily, I sit down with Sarah Salter, Global Head of Innovation and Platforms at Wavemaker, to explore how companies can move beyond hype and apply AI, AR/VR, and other innovations in ways that truly engage consumers and deliver measurable impact. With a background spanning 15 years and work on groundbreaking projects for brands like P&G, Nationwide, and the NHS, Sarah brings a unique perspective on digital transformation across industries. Innovation isn’t about chasing trends—it’s about solving real business challenges. Sarah shares how Wavemaker helps brands set clear KPIs and use emerging tech strategically, from AI-driven personalization to immersive brand experiences in gaming and the metaverse. We discuss key lessons from major tech initiatives, including the NHS’s COVID-19 WhatsApp response and Nationwide’s Local Voices campaign on Alexa and Google, and how these projects balanced agility, accessibility, and meaningful engagement. As AI continues to reshape marketing, brands are navigating a shift from interruptive ads to participatory experiences. Sarah highlights how companies like L’Oréal and Dove are leading with AI-driven campaigns and why gaming is becoming a major frontier for brand engagement. But with rapid technological change comes challenges—how do businesses keep up, invest in the right skills, and ensure innovation stays inclusive? A passionate advocate for diversity in tech, Sarah also shares her thoughts on why diverse teams lead to better innovation and why the industry must do more to support women in leadership. From fostering STEM education to initiatives like WPP’s Back in the Game, she discusses what’s needed to build a more inclusive future in technology. How can brands use technology to connect with audiences in more meaningful ways? And what does the future of immersive, AI-powered marketing look like? Tune in to hear Sarah Salter’s insights on the next era of brand innovation.

    35 min

  8. FEB 28

    Smartsheet: The Future of AI in Project Management

    How can AI transform project management without adding unnecessary complexity? In this episode of Tech Talks Daily, I sit down with Miya McClain, VP of Product Management at Smartsheet, to explore how embedded AI tools are reshaping the way teams collaborate, manage data, and deliver successful projects.  With an engineering background and deep product expertise, Miya shares how Smartsheet is tackling some of the biggest challenges in project management, from data overload to team burnout. AI in project management isn't about replacing human decision-making—it's about enhancing it. Miya explains how Smartsheet’s AI-driven insights help teams cut through the "data mess," turning scattered information into clear, actionable intelligence. With 63% of eligible Smartsheet plans already leveraging AI tools, businesses are seeing improved efficiency, better decision-making, and a significant reduction in manual work. We also discuss how AI can proactively identify risks before they derail a project, providing managers with real-time visibility into potential roadblocks. This not only minimizes stress but also helps teams stay on track without last-minute scrambles. And as AI continues to evolve, Miya shares her perspective on the future of agent AI—where technology doesn’t just analyze data but also recommends the best projects to tackle, assigns the right people, and even personalizes onboarding experiences. But as AI adoption grows, so do concerns about responsible use. Miya highlights Smartsheet’s commitment to data security, ensuring customer data is never co-mingled or used for training. She also debunks common AI myths, explaining why project managers remain vital, even as AI takes on more of the repetitive tasks. With AI poised to redefine project management, how can businesses ensure they’re using it strategically and responsibly? And what does the future hold for AI-powered collaboration? Tune in to hear Miya McClain’s insights on the evolving role of AI in the workplace.

    24 min
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Hosts & Guests

5
out of 5
198 Ratings

About

If every company is now a tech company and digital transformation is a journey rather than a destination, how do you keep up with the relentless pace of technological change? Every day, Tech Talks Daily brings you insights from the brightest minds in tech, business, and innovation, breaking down complex ideas into clear, actionable takeaways. Hosted by Neil C. Hughes, Tech Talks Daily explores how emerging technologies such as AI, cybersecurity, cloud computing, fintech, quantum computing, Web3, and more are shaping industries and solving real-world challenges in modern businesses. Through candid conversations with industry leaders, CEOs, Fortune 500 executives, startup founders, and even the occasional celebrity, Tech Talks Daily uncovers the trends driving digital transformation and the strategies behind successful tech adoption. But this isn't just about buzzwords. We go beyond the hype to demystify the biggest tech trends and determine their real-world impact. From cybersecurity and blockchain to AI sovereignty, robotics, and post-quantum cryptography, we explore the measurable difference these innovations can make. Whether improving security, enhancing customer experiences, or driving business growth, we also investigate the ROI of cutting-edge tech projects, asking the tough questions about what works, what doesn't, and how businesses can maximize their investments. Whether you're a business leader, IT professional, or simply curious about technology's role in our lives, you'll find engaging discussions that challenge perspectives, share diverse viewpoints, and spark new ideas. New episodes are released daily, 365 days a year, breaking down complex ideas into clear, actionable takeaways around technology and the future of business.

Information

  • Creator
    Neil C. Hughes
  • Years Active
    2015 - 2025
  • Episodes
    2K
  • Rating
    Clean
  • Copyright
    © Neil C. Hughes - Tech Blog Writer 2015
  • Show Website
    Tech Talks Daily

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