AWS Podcast Amazon Web Services

Information is the key to empowering contact-center agents to consistently anticipate and resolve customer issues. Their success is your company’s success. Join Kentis Gopalla, the Global Partner Lead for AWS Contact Center, as he shares the new ways you can ensure your agents have the right information at the right time to keep customers satisfied and loyal.
See the Amazon Connect Partner Page: https://aws.amazon.com/partners/featured/contact-center/
Get the eBook: https://pages.awscloud.com/GLOBAL-partner-DL-contact-center-ebook-2020-learn.html

Amazon ECS Anywhere, a new extension of Amazon ECS, enables customers to now run and manage container-based applications on their customer-managed infrastructure using the same APIs, cluster management, workload scheduling, monitoring, and deployment pipelines they use with ECS in AWS. In this episode, Senior Developer Advocate Nathan Peck (@nathankpeck on Twitter) discusses how to set up and get started with ECS Anywhere, as well as common benefits and use cases.
Read the blog - https://aws.amazon.com/es/blogs/aws/getting-started-with-amazon-ecs-anywhere-now-generally-available/
Build an ECS Anywhere home lab with Amazon VPC network connectivity - https://aws.amazon.com/blogs/containers/building-an-amazon-ecs-anywhere-home-lab-with-amazon-vpc-network-connectivity/
Watch the demo - https://www.youtube.com/watch?v=XgjCuwKi4OU
Learn more - https://aws.amazon.com/ecs/anywhere/?nc1=h_ls

Change is underway in media and entertainment and new AWS Solutions were designed to meet new customer needs. Content producers want to be able to create anything from wherever they are, seamlessly collaborating despite physical distance. And the ability to reduce manual effort from content analysis workflows with AI / ML solutions is saving money, providing new revenue opportunities, and giving back precious time. Hear about the purpose-built AWS Services and Solutions customers like Discovery and FOX are leveraging to improve their businesses and end-user experiences. Get AWS M&E Solutions - https://aws.amazon.com/solutions/implementations Contact the M&E team - https://pages.awscloud.com/Media-and-Entertainment-Contact-Us.html Discovery+ case study: https://youtu.be/j-gBJpyaU_4 FOX case study - https://www.youtube.com/watch?v=nYKTWlcPk6M&ab_channel=AmazonWebServices

Lots of great updates, a new book and listener feedback!
Chapters:
00:33 Listener Feedback - Bob Haftner
01:11 New book - Data Science on AWS - Chris Fregly & Antje Barth
02:10 Analytics
08:13 Application Integration
10:27 Business Applications
10:54 Compute
15:46 Cost Management
16:18 Customer Engagement
17:04 Database
20:17 Developer Tools
21:29 End User Compuiting
21:41 Game Tech
21:55 Internet of Things (IoT)
24:15 Machine Learning
30:52 Management & Governance
36:56 Media Services
37:57 Migration & Transfer
39:50 Mobile
40:26 Networking & Content Delivery
40:55 Quantum Technology
41:32 Security, Identity and Compliance
42:40 Storage
44:20 Training & Certification
44:45 Support
Extended Shownotes: https://d29iemol7wxagg.cloudfront.net/451ExtendedShownotes.html
New book “Data Science on AWS”
Implementing End-to-End, Continuous AI and Machine Learning Pipelines
by AWS Developer Advocates Chris Fregly and Antje Barth

https://www.amazon.com/Data-Science-AWS-End-End/dp/1492079391

Amidst the COVID 19 pandemic, the US state and local technology infrastructure has never been more critical. These systems – most notably call centers, electronic lab reporting (ELR) systems and disease surveillance systems – are under extreme pressure as public health organizations work to track, report, and share information on COVID-19 cases. Today Simon is joined by Jim Daniel, Public Health Lead, State and Local Government here at Amazon Web Services, to learn all about the current state of public health in the US. They dive into the challenges faced, what was done to help, lessons learned, and how the cloud can support modernization of immunization information systems.
Best Practices Blog: https://aws.amazon.com/blogs/publicsector/sharing-best-practices-vaccine-administration-cdc-national-forum-covid-19-vaccine/
Expert Q&A: https://papers.govtech.com/Cloud-Based-Infrastructure-Helps-Public-Health-Meet-the-COVID-19-Data-Challenge-138784.html
Scaling Public Health Infrastructure with the Cloud: https://webinars.govtech.com/Scaling-Public-Health-Infrastructure-for-COVID-Response-with-the-Cloud-137070.html?appCore=https://cms.erepublic.com/common/forms/ajax_form/137070

AWS App Runner is a fully managed container application service that makes it easier and faster for customers to build, deploy, and run containerized web applications and APIs with just a few clicks, no infrastructure or containers experience required. Today, Simon is joined by Akshay Ram, Product Manager of App Runner, to learn all about this recently launched service. They dig into the benefits and use cases of App Runner, why the team built the service, the workloads it can be used for, AWS Copilot support for the service, and how you can get started. Read the blog: https://aws.amazon.com/blogs/aws/app-runner-from-code-to-scalable-secure-web-apps/ Watch the Workshop: https://www.youtube.com/watch?v=97Ua6Gv_HSo See the video: https://www.youtube.com/watch?v=DBbvFA6Up98 Learn More: https://aws.amazon.com/apprunner/