84 — Competitive Advantage By Solving More Problems for Customers - John Knight

How do you build a competitive advantage? This week I break down John Knights secret to building a competitive advantage, by focusing on...

How can you create a competitive advantage for your business? This is a question a lot of business owners ask themselves on a daily basis...

Nine years ago, John Knight approached this same challenge, he decided to tackle it from a different angle to most - he decided to build a customer oriented business model. By collaborating with other networks, he was able to build a business model that allows him to maximise his businesses problem solving abilities.

This week, I get the chance interview him and try to get into the heart of what makes his business model tick.

Here are the highlights of this weeks episode:

06:50 - The genesis of the businessDEPOT business model. 17:28 - How to align interests when you have many subsidiary partners. 21:53 - Inherent challenges in a diverse services business model. 26:06 - How businessDEPOT plans to evolve over the next 10 years 31:53 - Unexpected benefits. 34:04 - How businessDEPOT has tackled workplace flexibility. 39:10 - How to entrench values and behaviours in the organisation. 44:36 - How John expects AI to impact the business

------------------------------------------------------

Watch or listen to full episodes on:

• Spotify: https://loom.ly/NuK50WA

• Apple: https://loom.ly/-oy8jL4

• YouTube: https://loom.ly/u_vibuw

• ScaleHQ website: www.ScaleHQ.com.au/84

Visit our guest:

• LinkedIn: https://www.linkedin.com/in/jakknight/?originalSubdomain=au

• Website: https://businessdepot.com.au/

#BuildTrust #ProblemSolving #BusinessGrowth