34 min
Ali Lichtenstein - Head of Customer Experience Design at Dow Jones [CX Design] Press 1 For Nick
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- Management
Ali is the Head of Customer Experience Design at Dow Jones. She is responsible for leading the global CX Design team that designs end-to-end experiences for Dow Jones' Consumer and B2B customers. Ali Lichtenstein talks about Customer Experience Design, why it is important to adopt a customer centric viewpoint, and the differences between CXD and UXD. Join the Press 1 For Nick community on LinkedIn: www.linkedin.com/company/press-1-for-nick
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Send in a voice message: https://podcasters.spotify.com/pod/show/press1fornick/message
Ali is the Head of Customer Experience Design at Dow Jones. She is responsible for leading the global CX Design team that designs end-to-end experiences for Dow Jones' Consumer and B2B customers. Ali Lichtenstein talks about Customer Experience Design, why it is important to adopt a customer centric viewpoint, and the differences between CXD and UXD. Join the Press 1 For Nick community on LinkedIn: www.linkedin.com/company/press-1-for-nick
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Send in a voice message: https://podcasters.spotify.com/pod/show/press1fornick/message
34 min