![](/assets/artwork/1x1-42817eea7ade52607a760cbee00d1495.gif)
34 min
![](/assets/artwork/1x1-42817eea7ade52607a760cbee00d1495.gif)
Ali Lichtenstein - Head of Customer Experience Design at Dow Jones [CX Design] Press 1 For Nick
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- Business
Ali is the Head of Customer Experience Design at Dow Jones. She is responsible for leading the global CX Design team that designs end-to-end experiences for Dow Jones' Consumer and B2B customers. Ali Lichtenstein talks about Customer Experience Design, why it is important to adopt a customer centric viewpoint, and the differences between CXD and UXD. Join the Press 1 For Nick community on LinkedIn: www.linkedin.com/company/press-1-for-nick
Ali is the Head of Customer Experience Design at Dow Jones. She is responsible for leading the global CX Design team that designs end-to-end experiences for Dow Jones' Consumer and B2B customers. Ali Lichtenstein talks about Customer Experience Design, why it is important to adopt a customer centric viewpoint, and the differences between CXD and UXD. Join the Press 1 For Nick community on LinkedIn: www.linkedin.com/company/press-1-for-nick
34 min