ATO Podcast Brad Boldt

Always a pleasure to connect with Tamron Manning with Integrity Insurance out of Lexington, KY.  Tam is a Business Owner in the Insurance Industry.  He is intentional about growing a business and not just being an insurance agent.  It's unique for an insurance agent to be this proactive early in their career to focus on growing the business and not just selling insurance.  Tamron is a student of Business.  We discussed the ways he is developing himself as a business owner, hiring and firing, branding the business.  These investments in the business and himself will undoubtedly pay off.   Enjoy this Episode!!

0:00 🎯 Intentional branding and consultative approach in insurance agency
6:04 👥 Hiring and team growth for a business
11:30 🔄 Hiring and onboarding processes, recognizing a bad fit, and taking responsibility
16:48 📈 Business ownership, hiring, and professional development
21:22 🛑 Firing employees and its impact on business owners
24:56 📊 Marketing strategies for insurance agents
29:21 🏅 Training new employees and delegating tasks
34:56 💸 Hiring and compensation for insurance agency
38:50 💑 Improving insurance business with a spouse's involvement
42:51 🤝 Running an insurance agency with a spouse
48:29 🎉 Wrap-up and key takeaways

https://www.linkedin.com/in/tamron-manning-73b849181/

RPA's aka Robotic Process Automation or as Mike Fusco call is Repetitive Process Automation.  In most businesses there are repetitive processes that our team must handle over and over and over again.  RPA's help automate this redundancy.  Mike Fusco has employed a few of these RPA's to handle the mundane tasks.  It saves his team time, a lot of time and a lot of money.  Mike can tell you how much time and how much money.  In this episode we get in the weeds on RPA's, how they help, what his team thinks of them, how the help manage his processes and how much he has saved.  We also cover the typical insurance agent topics.  Mike is awesome!  It was great to connect and get to know him better.  Enjoy!

1️⃣ 0:01 - 📊 Insurance Business and Automation.
2️⃣ 1:08 - 💡 Insurance Consulting and Audit Support Services.
3️⃣ 5:25 - 🤖 Automating Repetitive Tasks in an Insurance Agency Using RPA.
4️⃣ 11:58 - 🚀 Automating Repetitive Tasks in an Agency Using Bots.
5️⃣ 19:06 - 🔄 Automating Monotonous Tasks with RPA.
6️⃣ 23:54 - 🏘️ Automating Tasks for Real Estate Agencies.
7️⃣ 28:54 - 💰 Creating Bots for Automation and Return on Investment.
8️⃣ 32:54 - 🧠 AI Use in Insurance Industry, Content Creation, and Authenticity.
9️⃣ 40:07 - 🔍 Wrapping up with advanced strategies for the future.

Mergers and Acquisitions is one of the hottest topics in the insurance industry.  So many agency owners want to acquire another business.  In this episode with Colby Allen, we cover all things in the acquisition process.  Financing, what to look for in the agency, what to look out for, what to look for in the P & L, things to consider for valuations, things to consider with staffing and so much more.  Colby is a consultant with Agency Focus.  Agency Focus is a Business Consulting agency specific to the the Independent Agency Industry.  Agency Focus handles Agency Valuations, Fractional CFO, Merger & Acquisitions and agency consulting.   This is a great episode to learn about the Acquisition process. 

https://www.linkedin.com/in/colbytallen/

0:02 - 🏛️ Agency valuations and acquisitions.
4:35 - 📊 Evaluating insurance agencies for acquisition.
9:54 - 🔍 Agency valuation and due diligence.
15:44 - 👩‍💼 Vetting employees and prioritizing their well-being in business transactions.
22:19 - 💼 Agency compensation plans and their impact on valuation.
28:52 - 📜 Agency models, contracts, and exit strategies.
32:20 - 💰 Agency owner compensation and transition planning.
37:18 - 📈 Agency valuation, due diligence, and fractional CFO services.
43:32 - ⏳ Closing thoughts on agency valuation and financial consulting.

In this episode, I connect with Daniel Metcalf, co-founder of CyberFin.  Cyberfin specializes in Cybersecurity for the insurance industry.  This is a solution that many of us in the insurance industry needed.  We discuss how the origin and the need for a cybersecurity solution, how CyberFin protects our data, common mistakes insurance agencies make, the cyber crime that Daniel has witnessed and some of the regulations for protecting our data.   This is a very informational episode for the insurance industry.   


0:00 🛡️ Introduction to Cybersecurity Services for Insurance Agencies3:16 🚫 Cybersecurity Protection and Threat Prevention7:45 📧 Email Threat Prevention and AI-Powered Cybercrime12:24 ⚙️ Cybersecurity Practices and Incident Response Planning17:27 📄 Cyber Liability Insurance Adoption in the Insurance Industry24:04 📊 Cybersecurity Regulations for Insurance Agencies27:25 💻 IT Services and Cybersecurity for Insurance Agencies34:06 🏁 Wrap-Uphttps://www.linkedin.com/in/danielmetcalf/

https://cyberfin.net/

Elis Umana started her insurance business less than two years ago.  She is growing and thriving early in her career.  Like all of us, she is figuring things out along the way.  We discussed the tech and AI that she's using to help grow her agency.  We also discuss her aggressive growth plans for both production growth and agency personnel growth.  Tune in to hear about some of the latest AI Tools and processes to scale a young business! 

 LinkedIn:  https://www.linkedin.com/in/elis-umana-a43832a8/


🕰️ 0:01 - 🌱 Insurance Industry Beginnings and Growth
🏢 2:28 - 🚀 Starting an Insurance Agency & Cultivating Unique Culture
📈 7:33 - 📊 Agency Growth, Marketing, & Client Service
🔧 12:23 - 👥 Agency Growth, Processes, & Delegation
💻 17:54 - 🛠️ Tech Stack for Insurance Agency: CRM & AMS Integration
🤖 23:33 - 🗣️ Incorporating ChatGPT in Insurance Agencies
🚀 28:53 - 🧠 Leveraging AI Tools for Sales & Marketing Efficiency
📚 34:39 - 📉 Challenges & Lessons Learned as an Independent Agency Owner
👔 39:09 - 🌟 Agency Growth, Leadership, & Team Management
🌐 44:20 - 💼 Using Online Hiring Platforms for Insurance Agency Staffing

This was a great episode with Maverick Pitchford founder of Bison Ridge Insurance out of Coweta, Ok.  Maverick started this insurance agency under 2 years ago.  With 3 young kids, Maverick has been intentional about a work life balance, making sure to be present in the family.  This doesn't mean Maverick doesn't have lofty goals for Bison Ridge.  He is putting the work in and seeing results.  Maverick is a pillar of the community.  He and his wife are heavily involved in the local schools and the church.  Combining that with a strong social media presence and Maverick has actually been receiving too many leads.  A problem most in insurance industry would love to have.  Maverick is a great guy with a great story.  Enjoy!! 

0:00 - 🚪 Switching from captive to independent insurance agency.
1:54 - 🌱 Transitioning from farmers to independent insurance agent.
6:10 - 📈 Growing a digital marketing agency through networking and goal-setting.
10:22 - 🎯 Lead generation and intake process for an insurance agency.
14:59 - 👥 Adding virtual assistants for growth and learning.
18:15 - 🤖 Training and onboarding new virtual assistants.
23:30 - 📈 Agency growth, retention, and automation.
27:09 - ⚙️ Automation, follow-up, and work-life balance in insurance sales.
30:55 - ⚖️ Work-life balance and self-doubt in insurance agency ownership.
34:54 - ⏰ Business growth and time management for agency owners.
40:27 - 🌟 Lead generation and business growth in the insurance industry.