99 episodes

Each episode, I interview innovators in the healthcare industry to extract the strategies, tactics, tools, and/or routines they utilize to generate extraordinary, positive outcomes. We highlight and breakdown these bright spots so you can apply them at your organization. "See a bright spot .... and clone it!"

Bright Spots in Healthcare Eric Glazer

    • Health & Fitness
    • 4.8 • 53 Ratings

Each episode, I interview innovators in the healthcare industry to extract the strategies, tactics, tools, and/or routines they utilize to generate extraordinary, positive outcomes. We highlight and breakdown these bright spots so you can apply them at your organization. "See a bright spot .... and clone it!"

    From the Sidelines to the Boardroom: Leadership lessons with Michael Lombardi

    From the Sidelines to the Boardroom: Leadership lessons with Michael Lombardi

    Former NFL general manager and three-time Super Bowl winner Mike Lombardi joins Eric to share what he learned working with coaching legends Bill Walsh of the 49ers, Al Davis of the Raiders, and Bill Belichick of the Patriots, among others, during his three decades in football and how those core leadership lessons directly translate to managing health plans and hospital systems.
     
    He discusses building a winning team, handling high-pressure situations, adapting to change, decision-making under uncertainty, and cultivating a winning culture.
     
    The Daily Coach Network is accepting applications for 15 new members starting in August. If you submit your application before July 29th and write "Bright Spots" in the referral section you'll receive an extra month on your first membership. Submit your application at apply.thedailycoachnetwork.com 
     
    To receive The Daily Coach newsletter, visit https://www.thedaily.coach/subscribe
     
    Books mentioned during episode:
    Jocko Willink, Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win; Extreme Ownership: How U.S. Navy Seals Lead and Win
    David Goggins, Never Finished: Unshackle Your Mind and Win the War Within
    James Clear, Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones
     
     
     

    • 49 min
    Convergence of Pharmacy & the Health Equity Index in 2024 and Beyond

    Convergence of Pharmacy & the Health Equity Index in 2024 and Beyond

    CareSource, Independent Health, and AdhereHealth outline strategies for the upcoming Medicare Advantage Star Rating changes, focusing on medication adherence and the Health Equity Index (HEI) starting in measurement years 2024-2025 for the 2027 Medicare Advantage Star Rating Period. 
     
    Under HEI, plans must identify disparities in populations with social risks and create intervention strategies to address these inequities. Tune in and gain insights on leveraging policy changes, predictive analytics, and strategic implementation to meet these new standards and reach or maintain 4+ Stars.
     
    Panelists:
    Amin Serehali, Senior Vice President, Chief Data & Analytics Officer, Independent Health
    Logan Fox, PharmD, MBA, Director, Enterprise Quality
    Improvement, Programs, CareSource
    Kempton Presley, MPH, MS, Chief Strategy Officer, AdhereHealth
     
    https://www.brightspotsinhealthcare.com/events/convergence-of-pharmacy-the-health-equity-index-in-2024-and-beyond/
     
    This episode is sponsored by AdhereHealth
    AdhereHealth is at the forefront of delivering purpose-built, innovative technology solutions designed to elevate pay-for-performance achievement for government-sponsored lines of business. This includes improved Star Ratings for Medicare, plus enhanced patient experience scores, improved patient health outcomes, and optimized cost outcomes for clients. The company’s pioneering efforts are particularly noteworthy for addressing social determinants of health (SDOH) and significantly improving patient experiences as a mechanism for improved Star Ratings performance through multi-modal outreach capabilities.
     
    Powered by the industry-leading Adhere Platform™, AdhereHealth integrates predictive analytics, intelligent clinical workflow software, and proactive multi-channel outreach. This combination, executed by a nationwide team of licensed clinicians, effectively drives health equity and adherence outcomes that improve quality of care for patients and boost financial results for clients.
     
    The impact of AdhereHealth's comprehensive solutions is far-reaching, touching tens of millions of patients across over 100 health plans, self-insured employers and other risk-bearing entities. Since its inception in 2006, AdhereHealth, headquartered in Franklin, Tennessee, has grown into a robust organization with hundreds of dedicated professionals nationwide, all committed to their mission of improving healthcare outcomes. Visit www.adherehealth.com for more information.

    • 1 hr 3 min
    Everything You Thought about Value-Based Care Is Wrong: A Plan CEO Tells You Why

    Everything You Thought about Value-Based Care Is Wrong: A Plan CEO Tells You Why

    Fred Turner, co-founder and chief executive officer of Curative, joins Eric to discuss how Curative is reinventing health insurance by adopting a more preventative approach to drive better results and lead to a more affordable delivery of plans.
     
    Fred shares Curative’s journey from a pandemic testing company to a health insurance provider with a first-of-its-kind plan that eliminates copays and deductibles and advocates that the most effective approach to promote early preventive care is ensuring accessible and cost-free access to top-tier healthcare providers.
     
    Fred underlines the significance of simplifying the healthcare system and the positive impact of Curative's approach. The innovative health insurance plan offers unmatched transparency into healthcare costs, providing reassurance to both employees and employers about the affordability and accessibility of healthcare. 
     
    Tune in and learn what makes Curative different from other plans and how it makes health care affordable, accessible and engaging for members.



    About Fred
    Fred Turner is the Chief Executive Officer and co-founder of Curative. A British scientist from West Yorkshire, Turner attended the University of Oxford. Fred was named one of the top 100 practicing scientists in the UK by the Science Council in 2013. Turner was included in Forbes “30 Under 30” list and ranked first in the European Union Contest for Young Scientists. 
     
    About Curative
    Curative has been critical and a national leader in bringing COVID-19 testing and vaccine-administration resources in response to the pandemic, providing more than 32 million tests and two million vaccines across thousands of locations in 40+ states. Concurrently, Curative has created and launched a first-of-its-kind health insurance plan offering that offers unmatched transparency into health care costs.

    • 34 min
    Investor Insights: Strategies to Drive Transformative Growth in Healthcare

    Investor Insights: Strategies to Drive Transformative Growth in Healthcare

     
    Leading healthcare investors and strategists discuss how to rethink capital in healthcare and share unique ways to grow and scale companies to improve health outcomes, cost savings, and operational efficiencies.
     
    Topics include:
    Components investors look for in 2024
    Healthcare sectors with the highest growth projections
    Human capital strategies
    Growth strategies to scale your company
    Bright spots that have been attracting people and capital
     
    Anna Haghgooie, Managing Director at Valtruis, a WCAS Company
    Steven Klopfer, Founder & Managing Partner, Kamyn Search
    Shayan Masoudpour, Director, Bow River Capital
    Naimish Patel, President, Healthcare Practice, Red Cell Partners
     
    https://www.brightspotsinhealthcare.com/events/investor-insights-strategies-to-drive-transformative-growth-in-healthcare
     
    Feedback survey: https://www.surveymonkey.com/r/VGMVMWB

    • 1 hr
    Storytelling to Build Medical Trust: How Boston Medical Center is Crushing Outcomes via Empathy and Trust

    Storytelling to Build Medical Trust: How Boston Medical Center is Crushing Outcomes via Empathy and Trust

     
    Katherine Gergen Barnett, MD, Vice Chair of Primary Care Innovation and Transformation in the Department of Family Medicine at Boston Medical Center (BMC) and Cheryl Harding, patient and community advocate, join Eric to share how Boston Medical Center is utilizing storytelling to build trust and connection between the hospital and its community partners. Katherine and Cheryl discuss the impact medical mistrusts has on health outcomes and health disparities.
     
    They also tell how the "Storytelling to Build Medical Trust" project was born out of the desire of BMC to improve the health and well-being of Black and brown community members. The project puts a face to the statistics and allow community members to explain why they lack trust in the overall healthcare system.
    Hear how this unique project has brought the medical and local communities together and how empathy and trust can help advance health equity and narrow health disparities.
     
    About Katherine
    Katherine Gergen Barnett, MD, is a family medicine physician and the Vice Chair of Primary Care Innovation and Transformation in the Department of Family Medicine at Boston Medical Center (BMC). Dr. Gergen Barnett is also a clinical associate professor at Boston University Chobanian & Avedisian School of Medicine. Her primary clinical interests are behavioral health, preventive medicine, nutrition, trauma-informed care, gender-affirming care, women’s health, reproductive care, mindfulness-based stress reduction, and group medical care. Dr. Gergen Barnett’s research focuses on innovative models of care to address chronic medical conditions and physician burnout and engaging community partners in creating feasible solutions to increase health and wellness and to address medical distrust in traditionally marginalized communities. Dr. Gergen Barnett is involved in local and state health policy addressing health inequities and national policy addressing primary care delivery and is a regular contributor to The Boston Globe, Boston Public Radio, and various television outlets.
     
    About Cheryl
    The founder of a Boston nonprofit, From Roots to Wings, Cheryl continues to be a strong voice for the underserved and underrepresented to ensure that everyone gets access to information, services and opportunities. 
     
    About the Project
    “Storytelling to Build Medical Trust” focuses on highlighting the experience and wisdom of community members, who shared in video interviews their negative interactions with the healthcare system in the hope that the healthcare industry would finally listen. The project is jointly led by Boston Medical Center, Everyday Boston, and the B.L.A.C Project, in partnership with Transformational Prison Project, We Got Us, and EmVision Productions. The project was funded by Boston University Clinical and Translational Science Institute and MA-CEAL. Learn more at https://www.storiesformedicaltrust.org.
     
    About Boston Medical Center
    Boston Medical Center is a non-profit 514-bed academic medical center and safety-net hospital in the South End neighborhood of Boston, Massachusetts. As part of the Boston Medical Center Health System, the hospital provides primary and specialty care to residents of the Greater Boston area. Boston Medical Center is a founding partner of the Boston Medical Center Health System, which is focused on creating a coordinated, equitable, value-based continuum of care to deliver world-class care to patients and health plan members. Find out more at www.bmc.org.
     

    • 51 min
    Innovative Strategies for Health Plans to Mitigate Social Risk

    Innovative Strategies for Health Plans to Mitigate Social Risk

    Elevance Health, Blue Cross Blue Shield of South Carolina, and the Business Group on Health and Socially Determined discuss how plans can provide a more holistic and effective healthcare journey for members by gaining insight into all barriers to caring for your members, including social risks such as food insecurities, housing instabilities, financial strain, health literacy challenges, and lack of transportation.
     
    Our expert panel explores the value of quantifying the impact of social risks and shares strategies and actions that health plans can take to improve health outcomes, reduce health disparities, decrease costs, and track measurable results. 
    Link to report on Elevance's Whole Health Index (WHI) mentioned during show: https://catalyst.nejm.org/doi/full/10.1056/CAT.23.0015
    Guests:
    Shantanu Agrawal, MD, MPhil, Chief Health Officer, Elevance Health
    April Richardson, MD, Vice President, Clinical Services, Blue Cross Blue Shield of South Carolina
    Ellen Kelsay, President & CEO, Business Group on Health
    Trenor Williams, MD, CEO & Co-Founder, Socially Determined
     
    https://www.brightspotsinhealthcare.com/events/innovative-strategies-for-health-plans-to-mitigate-social-risk/



    This episode is sponsored by Socially Determined
    Socially Determined provides social risk data, analytics, and expertise to healthcare organizations seeking to understand how Social Determinants of Health and social risk factors impact the communities they serve. Our analytics platform, SocialScape, provides actionable insights into community-level SDOH risk exposure and individual-level social risk factors, and their impact on health care utilization, cost, outcomes, and equity.

    • 1 hr 2 min

Customer Reviews

4.8 out of 5
53 Ratings

53 Ratings

Lily42011 ,

VP, Workforce & Wellness

I listened to 2 of these podcasts this morning and they really got me excited about the possibilities of the HomeMeds product that Partners in Care Foundation offers for doing medication reviews in the home. I got some great ideas about new ways to market our product. The podcasts were excellent and on-point concerning innovations in the current healthcare arena.

GTSNJ ,

Another great episode

Most recent episode w Ashish from Dina and John from SCAN is excellent.

Blue dome ,

No one does it better

With so many problem in healthcare, why not focus on solutions that are working??? This might be the best healthcare podcast available.

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