29 episodes

Each episode, I interview innovators in the healthcare industry to extract the strategies, tactics, tools, and/or routines they utilize to generate extraordinary, positive outcomes. We highlight and breakdown these bright spots so you can apply them at your organization. "See a bright spot .... and clone it!"

Bright Spots in Healthcar‪e‬ Eric Glazer

    • Medicine
    • 4.5 • 17 Ratings

Each episode, I interview innovators in the healthcare industry to extract the strategies, tactics, tools, and/or routines they utilize to generate extraordinary, positive outcomes. We highlight and breakdown these bright spots so you can apply them at your organization. "See a bright spot .... and clone it!"

    How Anthem, Highmark and Bright Health Plan are Reinventing the Consumer Experience

    How Anthem, Highmark and Bright Health Plan are Reinventing the Consumer Experience

    As a result of the COVID-19 pandemic, health plans are transforming how they engage with their members. Expectations are raised as consumers change how they shop, socialize, and live their everyday lives, driving health plans to change their relationships with their members to be more consumer-centric
    An all-star panel of experts from Anthem, Highmark, Bright Health Plan, and Icario success stories and actionable strategies for creating meaningful experiences to engage and empower members. Panelists include Stacy Byers, Vice President, Customer Experience, Highmark; Mark Dodge, AVP, Stars, Risk and Quality, Bright Health Plan; Merrill Friedman, Senior Director, Disability Policy Engagement, Anthem; and Steve Wigginton, CEO, Icario
     
    This Bright Spots in Healthcare episode is sponsored by Icario.
    Icario is a health action platform that unites pioneering technology, data science, and behavioral insights to connect everyone to better health. Icario develops personalized healthcare experiences that move people to better health with every action while reducing member abrasion through the use of extrinsic and intrinsic motivations. Learn more at icariohealth.com. 

    • 59 min
    Group Visits: The Key to Value-Based Care

    Group Visits: The Key to Value-Based Care

    Hear proven results from a successful group medical visit program. Learn how group visits helped patients adopt healthy habits and significantly change behaviors. The session features perspectives from experts representing the different stakeholders — lead physician, advanced provider, team leader, and patient — in a successful group visit program. Find out how Health Plans and Provider organizations can benefit from group appointments and get the blueprint to build your own program.
     
    This episode of Bright Spots in Healthcare is sponsored by Healthy.io
    Healthy.io is the global leader in turning the smartphone camera into a clinical-grade medical device for an at-home urinalysis and digital wound management. Their FDA-cleared home urinalysis kit aids in the diagnosis of chronic kidney disease, urinary tract infections, and prenatal testing and is used by leading health-care systems worldwide. 
     

    • 1 hr 1 min
    How Purpose & Personal Determinants Can Change Your Healthcare Business with ProMedica's CEO Randy Oostra

    How Purpose & Personal Determinants Can Change Your Healthcare Business with ProMedica's CEO Randy Oostra

    Randy Oostra, DM, FACHE, President & CEO, ProMedica, and Vic Strecher, PhD, MPH, Professor, University of Michigan School of Public Health, discuss how ProMedica is incorporating “personal determinants of health” to improve care and outcomes. They also share how having a strong life purpose is essential to health and well-being. 
     
    Bios: https://www.sharedpurposeconnect.com/bios-01142021/



    This Bright Spots in Healthcare episode is sponsored by Icario.
    Icario (formerly Revel + NovuHealth) is a health action platform that unites pioneering technology, data science, and behavioral insights to connect everyone to better health. Icario develops personalized healthcare experiences that move people to better health with every action while reducing member abrasion through the use of extrinsic and intrinsic motivations. Learn more at icariohealth.com. 

    • 1 hr 2 min
    Relocalizing Healthcare: A Live Interview with Health Rosetta Creator, Co-Founder and CEO Dave Chase

    Relocalizing Healthcare: A Live Interview with Health Rosetta Creator, Co-Founder and CEO Dave Chase

    Healthcare advocate, entrepreneur, and author Dave Chase discusses why healthcare is so expensive and shares some radical ways to reinvent healthcare during this episode. Dave highlights case studies featured in his new book, Relocalizing Health: The Future of Healthcare is Local, Open and Independent, which details the solutions employers and local community leaders can take to reduce healthcare costs and improve healthcare benefits for their plan members.
    Listen to this episode to find out: 
    Why and how healthcare can be provided and funded locally  What healthcare can learn from the craft beer industry  How a boutique hotel in Florida, a town in Sweden, and a community in Alaska all  How you can get a free copy of Dave's book This Bright Spots in Healthcare episode is sponsored by Revel Health, which is innovating how healthcare organizations think about pop health and consumer engagement. In brief, Revel Health focuses on understanding people. They know the populations you struggle with like Medicaid or Medicare Advantage, are NOT about population health — it’s about the individual. And this is the most important point I want to make, they approach healthcare differently, by understanding the values and belief systems of the individual, so they can create a personalized plan to drive positive behavioral change.  It's really a very fresh way of thinking about engagement and SDOH. Revel Health and NovuHealth announced a merger on October 1, 2020, to create a leading technology platform company focused on healthcare member engagement. 
    Check them out at www.revel-health.com or www.novu.com
     

    • 1 hr 10 min
    The Consumer's Voice (part 2 of 2): feat BCBSSC, Highmark, Northwell, and Commonwealth Care Alliance

    The Consumer's Voice (part 2 of 2): feat BCBSSC, Highmark, Northwell, and Commonwealth Care Alliance

    Our expert panel discusses the importance of listening and responding to the voice of the healthcare consumer to improve the overall patient/member experience, clinical outcomes, and personalized care. Panelists include: David Langer, MD, Chair, Neurosurgery, Lenox Hill Hospital and star of Netflix docuseries Lenox Hill; Melinda Karp, MBA, Executive Director, The Center to Advance Consumer Partnership; and Senior Vice President, Consumer Partnership, Commonwealth Care Alliance; Tom Meier, Vice President - Product Development, Innovation, and Member Experience, BlueCross BlueShield of South Carolina; and David Webster, MD, MBA, VP &, Executive Medical Director, Clinical Services, Highmark Health.
     
    This podcast is sponsored by the Center to Advance Consumer Partnership
    The Center to Advance Consumer Partnership (CACP) helps organizations realize the often-untapped value of their consumers’ voices. Building on proven approaches pioneered by its founder, Commonwealth Care Alliance, CACP works with innovative healthcare and human services leaders to develop capabilities, build infrastructure, and cultivate relationships that ensure consumers with the most significant needs become enduring organizational partners, invaluable to shaping strategy and action. Together as partners, organizations and consumers are inspired to build trust and co-design solutions that really work to improve outcomes and enhance experiences. 

    • 28 min
    The Consumer's Voice (part 1 of 2): feat BCBSSC, Highmark, Northwell, and Commonwealth Care Alliance

    The Consumer's Voice (part 1 of 2): feat BCBSSC, Highmark, Northwell, and Commonwealth Care Alliance

    Our expert panel discusses the importance of listening and responding to the voice of the healthcare consumer to improve the overall patient/member experience, clinical outcomes, and personalized care. Panelists include: David Langer, MD, Chair, Neurosurgery, Lenox Hill Hospital and star of Netflix docuseries Lenox Hill; Melinda Karp, MBA, Executive Director, The Center to Advance Consumer Partnership; and Senior Vice President, Consumer Partnership, Commonwealth Care Alliance; Tom Meier, Vice President - Product Development, Innovation, and Member Experience, BlueCross BlueShield of South Carolina; and David Webster, MD, MBA, VP &, Executive Medical Director, Clinical Services, Highmark Health.
    This podcast is sponsored by the Center to Advance Consumer Partnership
    The Center to Advance Consumer Partnership (CACP) helps organizations realize the often-untapped value of their consumers’ voices. Building on proven approaches pioneered by its founder, Commonwealth Care Alliance, CACP works with innovative healthcare and human services leaders to develop capabilities, build infrastructure, and cultivate relationships that ensure consumers with the most significant needs become enduring organizational partners, invaluable to shaping strategy and action. Together as partners, organizations and consumers are inspired to build trust and co-design solutions that really work to improve outcomes and enhance experiences. 

    • 1 hr 1 min

Customer Reviews

4.5 out of 5
17 Ratings

17 Ratings

Kin Tjaden, MD, MPH ,

Excellent

Great speakers that help promote problem solving & public health. Thank you!

skooledby ,

Pain Management

Have you done an episode on How Care is managing patients with chronic pain? I’m in a lot of pain management social media groups.... so many people suffering that feel marginalized and forgotten by the Health Care system.

mbs6934 ,

Where is the patient in patient centered care?

Listened to this podcast as a health care consumer. So tired of hearing about healthcare learning theory with such limited understanding by the top of the house (hospital administrators) as to what really goes on at the grass roots level. What are barriers to learning for providers at base patient care level? What are administrators doing to remove those roadblocks? Who is educating the patient in a world wear they are now accountable for managing cost of care and integration of care. Healthcare is huge business where profitability drives behavior. Period. Training program highlighted in this program sounds great in theory and will be successful in next capital raise but absolutely don’t see any value for grass roots providers in light of all the other obstacles they face on day to day basis. Great business for her investors though.

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