Building a Coaching Culture - Leadership, Coaching, and Culture Development

Flatter Leadership Academy
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Building a Coaching Culture - Leadership, Coaching, and Culture Development

Each week we share leadership development, coaching, and culture development insights from leading experts who are developing world-class cultures in their own organizations.

  1. AUG 20

    #129: Navigating Non-Linear Leadership | with Milica Wojno

    How are you adapting your leadership style to meet the evolving needs of today's workforce? Join hosts J.R. and Lucas Flatter as they discuss the evolving landscape of leadership with guest Milica Wojno, a professional services leader from Australia. This insightful conversation explores the challenges of modern leadership, particularly the generational gap between traditional management styles and the expectations of today's workforce. Key topics include: The shift from linear career paths to non-linear, flexible work environmentsBalancing bottom-line focus with employee well-being and retentionThe importance of mental health awareness in the workplaceAdapting leadership styles for a changing global labor marketPreparing future leaders for a digital, AI-driven worldMilica shares her experiences as a relatively new leader, offering fresh perspectives on work-life balance, the value of investing in people, and the need for a more holistic approach to management. This episode provides valuable insights for leaders at all levels seeking to succeed in today's complex, rapidly changing business landscape. ************* LINKS & RESOURCES ************ Building a Coaching Culture is presented by Two Roads Leadership Produced, edited, and published by Make More Media Links:Milica on LinkedIn: https://www.linkedin.com/in/milica-wojno/ Download our Associate Certified Coach (ACC) Credential Requirements Checklist and BONUS Printable Education & Training Logs:  https://www.flatterleadershipacademy.com/acc-checklist For full show notes and more info head to: https://buildingacoachingculturepodcast.com/episode/129

    31 min

  2. AUG 13

    #128: Servant Leadership and the Modern Workplace | with Patrick Alston

    How are you adapting your leadership style to effectively engage and motivate the diverse generations in your workplace? In this episode, hosts J.R. Flatter and Lucas welcome guest Patrick Alston, a retired U.S. Army veteran with 36 years of service, to discuss modern leadership principles. Alston shares insights on how contemporary leaders must adapt their styles to engage and influence Generation Z effectively. He emphasizes the importance of servant leadership, highlighting key principles such as listening, appreciation, humility, trust, and caring. The discussion also delves into the challenges and opportunities of leading in a complex, modern workforce, and the role of personal passion and continual learning in successful leadership. Key points include: The five key principles of servant leadership for today's workforceUnderstanding and adapting to generational differences in the workplaceThe importance of continuous learning and personal development for leadersBalancing introversion with public speaking and leadership rolesStrategies for Baby Boomers managing Gen Z employeesThe role of spirituality and personal interests in professional development************* LINKS & RESOURCES ************ Building a Coaching Culture is presented by Two Roads Leadership Produced, edited, and published by Make More Media Links:Patrick Alston on LinkedIn: https://www.linkedin.com/in/patrick-alston-a7bb437/ Download our Associate Certified Coach (ACC) Credential Requirements Checklist and BONUS Printable Education & Training Logs:  https://www.flatterleadershipacademy.com/acc-checklist For full show notes and more info head to: https://buildingacoachingculturepodcast.com/episode/128

    36 min

  3. AUG 6

    #127: Leadership is a Journey: From Human Resources to Casino Management | with Amy C. Brennan

    With twenty-five years of gaming industry experience from human resources to slot machine management, Amy C. Brennan serves as the General Manager of Hollywood Casino Perryville, a Penn Entertainment property. Amy discusses the challenges of building a coaching culture at a large casino, overseeing large teams dedicated to providing excellent experiences to hundreds of thousands of guests annually. In today's episode, J.R. and Lucas Flatter welcome Amy C. Brennan, General Manager of Hollywood Casino in Perryville, Maryland. With 25 years of experience in the gaming industry, Amy shares insights on leading a complex casino operation and building a strong organizational culture. Key points include: The multifaceted role of a casino GM and the challenges of managing diverse departmentsStrategies for attracting and retaining talent in a competitive labor marketPenn Entertainment's unique approach to corporate culture and customer serviceBalancing different customer experiences while prioritizing responsible gamingThe importance of mentorship, resilience, and continuous learningEfforts to rebuild organizational culture after significant leadership turnoverAmy also discusses work-life balance, the value of diversity in leadership, and her belief that everything happens for a reason. This episode offers valuable lessons on leadership, organizational culture, and personal growth applicable both within and beyond the gaming industry. ************* LINKS & RESOURCES ************ Building a Coaching Culture is presented by Two Roads Leadership Produced, edited, and published by Make More Media Links:LinkedIn: https://www.linkedin.com/in/amy-c-brennan-6751279 Hollywood Casino Perryville, MD: https://www2.hollywoodcasinoperryville.com/ Penn Entertainment: https://www.pennentertainment.com/ Download our Associate Certified Coach (ACC) Credential Requirements Checklist and BONUS Printable Education & Training Logs:  https://www.flatterleadershipacademy.com/acc-checklist For full show notes and more info head to: https://buildingacoachingculturepodcast.com/episode/127

    32 min

  4. JUL 30

    #126: Building Cultures with Intentional Communication | with Grace Gavin

    Grace is an open and honest expert, helping leaders simplify their communication and eliminate the divides that exist within organizations. As co-founder of Know Honesty, she guides people towards becoming masterful communicators day in and day out. Having experienced the transformative power of openness and honesty, Grace is on a mission to help others create that same freedom in their own lives.  Grace Gavin is a catalyst for open and honest communication and effective leadership. As Co-founder of Know Honesty, she empowers leaders to simplify communication and eliminate organizational gaps. With a diverse background—from farm life to executive roles—she brings a wealth of experience to her current role as Co-Founder and Chief of Staff. Passionate about inclusivity and the transformative power of openness and honesty, Grace strives to create workplaces where every individual’s voice is valued. In this episode, J.R. and Lucas Flatter speak with our guest, Grace Gavin, who shares her diverse background and insights on building trust and effective communication in organizations. They discuss the importance of openness, honesty, and addressing communication barriers. Grace emphasizes the need for aligning personal values with organizational culture, the role of external perspectives, and balancing intuition with experience. Key points include: The importance of openness and honesty in building trust within organizationsBalancing individual authenticity with organizational values and expectationsStrategies for creating clear communication and actionable plans in teamsThe role of feedback and external perspectives in improving team dynamicsThe impact of personal hobbies and interests on professional development and perspectiveBuilding patience and empathy through diverse experiences and storytelling ************* LINKS & RESOURCES ************ Building a Coaching Culture is presented by Two Roads Leadership Produced, edited, and published by Make More Media Links:LinkedIn: https://www.linkedin.com/in/grace-gavin/ Know Honesty: https://knowhonesty.com/ Download our Associate Certified Coach (ACC) Credential Requirements Checklist and BONUS Printable Education & Training Logs:  https://www.flatterleadershipacademy.com/acc-checklist For full show notes and more info head to: https://buildingacoachingculturepodcast.com/episode/126

    38 min

  5. JUL 23

    #125: 5 Steps to Coaching Accreditation | Step 5 - Written Exam

    In this step-5 series on obtaining ICF coaching accreditation, hosts J.R. and Lucas Flatter dive deep into the ICF coaching exam. They break down the exam's structure, content, and what candidates can expect. Key points include: The exam's role in meeting international accreditation standardsIts format as a multiple-choice test focused on core competencies, ethics, and coaching valuesTips for preparation, emphasizing understanding over memorizationThe benefits of going through an accredited program vs. the portfolio pathWhether you're a aspiring coach or looking to upgrade your credentials, this episode provides valuable information to help you confidently approach the ICF exam. The hosts also discuss resources available through ICF and their own program to support your journey to certification. ************* LINKS & RESOURCES ************ Building a Coaching Culture is presented by Two Roads Leadership Produced, edited, and published by Make More Media Download our Associate Certified Coach (ACC) Credential Requirements Checklist and BONUS Printable Education & Training Logs:  https://www.flatterleadershipacademy.com/acc-checklist For full show notes and more info head to: https://buildingacoachingculturepodcast.com/episode/125

    12 min

  6. JUL 16

    #124: 5 Steps to Coaching Accreditation | Step 4 - Performance Evaluation

    In this episode, J.R. and Lucas Flatter delve into session four of their multi-part series on earning an ICF accreditation, focusing on the performance evaluation phase. They discuss the autonomy allowed by ICF in defining the evaluation criteria and the importance of the mentor coaching journey. The episode emphasizes the significance of adhering to ICF's core competencies and markers, providing detailed insights into assessor training and the evaluation process. It also covers the practical aspects of session recordings and feedback, offering essential tips for candidates to succeed in their ICF accreditation performance evaluation. Key topics covered: The timing of performance evaluation during mentor coachingStructure of the assessment formEvaluation of ethics and coaching mindsetThe importance of demonstrating all competencies across coaching practice************* LINKS & RESOURCES ************ Building a Coaching Culture is presented by Two Roads Leadership Produced, edited, and published by Make More Media Download our Associate Certified Coach (ACC) Credential Requirements Checklist and BONUS Printable Education & Training Logs:  https://www.flatterleadershipacademy.com/acc-checklist For full show notes and more info head to: https://buildingacoachingculturepodcast.com/episode/124

    13 min

  7. JUL 12

    #123: 5 Steps to Coaching Accreditation | Step 3 - Mentor Coaching

    In this episode, J.R. Flatter and Lucas dive deep into the world of mentor coaching for ICF accreditation. They discuss the requirements, structure, and benefits of mentor coaching, providing valuable insights for aspiring coaches. Learn about the ideal sequence of coach training, the importance of peer learning, and how to ensure your mentor coaching experience counts towards your ICF certification. Key topics covered: The ICF mentor coaching requirementsQualifications for mentor coaches (ACC, PCC, MCC levels)Benefits of participating in a cohort vs. one-on-one mentoringIntegration of feedback and practical application during the mentoring processUse of real-world case studies in mentor coachingThe importance of verifying mentor qualifications for ICF accreditationHow mentor coaching fits into the overall ICF certification journey************* LINKS & RESOURCES ************ Building a Coaching Culture is presented by Two Roads Leadership Produced, edited, and published by Make More Media Download our Associate Certified Coach (ACC) Credential Requirements Checklist and BONUS Printable Education & Training Logs:  https://www.flatterleadershipacademy.com/acc-checklist For full show notes and more info head to: https://buildingacoachingculturepodcast.com/episode/123

    12 min

  8. JUL 8

    #122: 5 Steps to Coaching Accreditation | Step 2 - Experience

    In this episode, host J.R. Lucas delves into the experience requirements for ICF (International Coach Federation) accreditations. As the second step in a series on ICF requirements, this episode focuses on: The importance of coaching experience within an accredited programHours required for different ICF credential levels (ACC, PCC, MCC)What can and cannot be counted as coaching experienceTips for tracking and logging coaching hoursThe requirement for paid coaching hoursMinimum client numbers and repeat client sessionsStrategies for gaining coaching experience as a studentThe value of purposeful engagement in coaching practiceThis episode provides valuable insights to help you navigate the experience requirements with confidence and purpose. ************* LINKS & RESOURCES ************ Building a Coaching Culture is presented by Two Roads Leadership Produced, edited, and published by Make More Media Download our Associate Certified Coach (ACC) Credential Requirements Checklist and BONUS Printable Education & Training Logs:  https://www.flatterleadershipacademy.com/acc-checklist For full show notes and more info head to: https://buildingacoachingculturepodcast.com/episode/122

    14 min
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Each week we share leadership development, coaching, and culture development insights from leading experts who are developing world-class cultures in their own organizations.

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