Christopher Lochhead Follow Your Different™ Podcast is a celebration of people, ideas and companies that stand out. A leader in the category “dialogue podcasts,” it feels like eavesdropping on a surprisingly captivating, candid, insightful, no-BS and conversation. Lochhead features legends whose names you will know and everyday legends who you’ll love getting to know. New York Times Bestselling author Hal Elrod calls it “one of the best podcasts of all time”, NBA Legend Bill Walton calls Lochhead “an exploding star – a quasar across the sky", Fast Company Magazine calls him “a human exclamation point”, The Marketing Journal says he’s “one of the best minds in marketing” and The Economist says he’s, “off-putting to some”.
222 America’s Time of Great Questioning with Pastor Quentin M. Mumphery
We are living in a time of historical, cultural, and racial consequence in the United States. People are asking very big questions about fundamental design points around their life. How do they want to work, live and play? Many thoughtful Americans are also asking themselves about our country’s design, and the kind of future they want for themselves and their family.
In this episode of Follow Your Different, we talk about all these and more with Pastor Quentin Mumphery. Pastor Quentin is a native of Chicago's South Side and is the founder and senior pastor at New Hope covenant church.
Pastor Quentin is also the co-author with Eddie Yun, Pastor Dave Ferguson and myself, of a Harvard Business Review post about justice deposits, encouraging people, people in companies for that matter to move some of their cash deposits to black owned banks. If you want to learn more about it, stay tuned to this episode.
Being a Pastor in Today’s Society
Pastor Quentin shares how he grew up on the south side of Chicago, and some of his influences growing up. He muses that Chicago has always been a great yet troubled city, and has the best and worst of everything.
Everyone is exposed to the same extremes, though their reactions can be quite different. People clamor for change and a better future, while at the same time focus on finding ways to live at the moment. This dynamic tension of sorts is the reality that each of us is living with at the moment, and which Pastor Quentin hopes to understand.
“I'm a believer that people want the best, but sometimes do the worst. And I think that part of that is just the human condition.” – Pastor Quentin Mumphery
Serving God in Different Ways
Pastor Quentin talks about his inspirations in church, and how they approach serving the Lord and the community in different ways. As a teen in a youth ministry of the church, they would go where the hurting people were. Whether it was the best place in town or places where you wouldn’t normally expect a man of cloth to be in, they would go and pray.
“Part of what I believe it means to be a man of God and a man of faith is that we don't just run and turn our head when trouble is there. The scriptures call us to be soft and light. And I believe part of that is showing up where light is needed.” – Pastor Quentin Mumphery
When given the example of St. Christopher, Pastor Quentin wholeheartedly agrees and states that there are a lot of ways you can serve God. You just have to find the best way you can do it.
Taking Things into Perspective
Pastor Quentin talks about the theological and philosophical sides of being good or bad. We often see people do bad things and justify them because they are doing it for a good cause. But according to who though? If you flip that and see it from the other side’s perspective, you’re the bad one doing the awful things to them.
“I tell this to people all the time, too. I said, every one of us are the villain in someone's story. The thing is when we tell our own story, we're always the hero. We're always the hero, right? Anything bad to happen, it's always someone did this to me.” – Pastor Quentin Mumphery
So Pastor Quentin tells us to keep this question in mind: “Who determines whether you’re good?” It will help in considering other people’s perspective, and prevent the mindset of always having the moral high ground on things.
To hear more from Pastor Quentin Mumphery and his questions for America, download and listen to this episode.
A native of Chicago’s south side, Pastor Quentin M. Mumphery is the Founder and Senior Pastor of New Hope Covenant Church, A contemporary urban church with classic experience in a modern environment, located on Chicago’s south east side.
Pastor Mumphery previously served as Lead Pastor of Windsor Park Lutheran Church,
221 How To Be A Mission-Driven Pirate with Co-Founder of Greenpeace & Founder of Sea Shepherd Captain Paul Watson
According to NOAA, the US National Ocean Service scientists estimate that 50 to 80% of the oxygen production on earth comes from the ocean. Furthermore, the ocean absorbs 50% more carbon dioxide than the atmosphere does. Scientists also estimate that about 1 million species of animals live in our oceans. So to say that the oceans matter is an understatement. It's a fact that our oceans are the reason for life on our planet. Our guest today Captain Paul Watson says, “We are the ocean.”
In this episode of Follow Your Different, Captain Paul Watson shares his experience as a Sea Shepherd and what it takes to dedicate your life to be on a cause that matters to you. Captain Paul Watson is the founder of Sea Shepherd, a nonprofit focused on saving marine wildlife through direct interventions with poachers and the like. He was also a co-founder of Greenpeace, and talks about why he parted ways with the organization.
That said, whether you love him or hate him, every second of this dialogue is riveting. So stay tuned.
Dedication to His Cause
When asked about how he got started in his cause, Captain Paul shares that even as a child, he had always helped animals that needed it. He would free them from traps that he found around his hometown.
Captain Paul then took it to the next level by cofounding Greenpeace Foundation back in 1969, and eventually established Sea Shepherd in 1977.
As for the challenges he has faced, there was a particular one that stuck with him. This was back in 1973, when he was a volunteer medic for the American Indian Movement. Even as they were surrounded and overwhelmed, Russell Means said this to him:
“Well, we're not concerned about the odds. And we're not concerned about winning or losing, we're here because it's the right place to be the right thing to do in the right time to do it. Don't worry about the future, focus on the present, what we do in the present will define what the future will be.” – Russell Means
The Sea Shepherd Society
Captain Paul talks about the activities of the Sea Shepherd Conservation Society, and their partnerships with several countries to protect marine wildlife. As most of their activities tend to cross over country boundaries, cooperation and coordination with local authorities is important in having an effective campaign.
He then further explains that 40% of the fish that is caught in the world is illegally caught. By illegal, it either was caught by fishing vessels crossing country boundaries without permission, by illegal or unsustainable means, or by overfishing certain species of fish due to demand.
Yet no one questions how their favorite fish arrives in the market. Worse still, not all of the fish that are caught are for human consumption.
“The other problem we have is that a good percentage of the fish caught isn't even eaten by people. It's fed to animals to pigs to chickens to house cats, to domestic salmon to fur bearing animals. 2.8 million tons of fish go just for cat food all the time.” – Captain Paul Watson
Plundering the Oceans
Captain Paul points out that it's sad that not a lot of people seem to understand how devastating it would be for everyone if we continue this way. Plundering the oceans is causing incredible diminishment in both its biodiversity and interdependence.
As he said before, we are the ocean. If the ocean dies, we die. Simply put, the ocean is the life support system of our planet.
The ocean plays a huge role in our lives: from providing many households with food, down to the air we breathe.
220 Think Like Amazon with John Rossman
In 2020, Amazon.com became an essential service in America. The company is now worth $1.6 trillion, and has become one of the greatest B2B companies in history, the Category King of E-commerce. Amazon Web Services is also the fastest growing B2B tech company ever.
It’s shocking that one company is dominating on both the consumer and enterprise technology side in a way that we’ve never seen one company do before.
On this episode of Follow Your Different, our guest today is the expert on the Amazon Way. As a matter of fact, he wrote the book on it. John Rossman is an extraordinarily sought-after author, speaker, and thinker in business, because he is teaching all of us how to be like Amazon.
John Rossman is the author of The Amazon Way, a former Amazon Leader and Managing Partner at Rossman Partners. In his new book, John breaks down the Amazon leadership principles and how we can learn to innovate and compete in the digital era. So if you’re interested in learning more, you’ll love everything about this conversation.
John Rossman shares what his inspiration was to making the book. For him, it was a matter of getting the word out and letting people know what you can learn from Amazon’s business strategies. You can then use these to incorporate into your business culture and leadership approach so you can better compete in the market.
“That's kind of the fair way that I play. And I just love the notion of like, we got to compete differently and that is what you Amazon is teaching us. That's what I try to take away and give to my readers.” – John Rossman
The American Story
John talks about a bit of history on how Amazon came to be, and thinks that it doesn’t get highlighted enough that Amazon and Jeff Bezos is the American Story people aspire to have. He’s someone who bet on himself, left his cushy job and went all in on his idea.
It took Amazon literally two decades to become the juggernaut we know them to be right now, and it was not without its problems. Though despite these problems, Amazon continued to push on and in these bad times came the leadership principles that they continue to follow to this day.
“Those are the leadership lessons I learned so much from and his consistency in beliefs, like them or not, at least they're consistent, and they're super well-articulated. And so I think that that is a big story that that doesn't get told enough.” – John Rossman
Pushing On Despite Criticisms
John recalls how it was like in the early 2000s, particularly on how media and the public perceived Amazon. Other entrepreneurs and business leaders didn’t believe that they could succeed, and they were always doubted.
Yet when you look at Amazon today, it’s as though it is an essential service for everyone. That’s saying a lot for something that is owned by a private entity.
He also shares how Amazon handled the situation once the pandemic hit. Unlike other businesses and services that bided its time and waited, Amazon focused their attention on how to deliver the best service they could despite the on-going situation.
To say it paid off would be the understatement of the year.
“All you remember the days of like, the grocery store shelves being barren and everything, right? Amazon was the answer, dude on toilet paper for Fox, and food and things like that. They did an amazing job at quickly shifting, and the thing I was pointing out to everybody is like, it didn't happen by accident.” – John Rossman
To hear more from John Rossman and on how your business can be like Amazon,
219 Be Where Your Feet Are: Scott O’Neil, CEO of Philadelphia 76ers & New Jersey Devils
In this episode of Follow Your Different, we continue our run of legendary authors with today’s guest, Scott O’ Neil. He is the author of a hot new book called Be Where Your Feet Are: Seven Principles to Keep You Present, Grounded, and Thriving.
Scott O’Neil is the CEO of Harris Blitzer Sports and Entertainment. Which makes Scott the CEO of:
* The Philadelphia 76ers of the NBA
* The New Jersey Devils of the NHL
* The Prudential Center in Newark, New Jersey
* Dignitas, a pioneer in eSports
* A number of minor league teams
* A Venture Fund
* Real Estate developer / investor
* An Innovation Lab
Today, we get to hear what it takes to manage not one, but two of North America’s elite professional sports teams, and how they have dealt with COVID and its effect on the category. We also dig in to Scott’s view on what sports role is in society, and how leaders should deal with social change and justice.
Of course, we’ll have Scott pop the hood on how they turned the 76ers around and make them a winning team again. So if you love taking the long term in business and trying to figure out how business can make a difference as well as be successful, you're going to love everything about this episode.
The Role of Sports in Society
Scott talks about his enthusiasm on work, and being able to do so in areas that could use the work generated by his businesses. Though at the end of the day, he says that he is more of a “run to work, run home” type of guy.
He also shares his thoughts on the role of sports in a society. While there are some that argue that it shouldn’t have that much of an impact and influence, it is undeniable that it’s there. The question now is, how do you use that influence to make the world a bit better than before.
“The argument is, sports shouldn't have this kind of influence and impact. And I say, great, it does. I actually have an opportunity to help people and drive change in communities and bring people together and create community.
Coming off a pandemic, where we've had a year of being isolated, I don't think there's a better platform to build and deliver what we need more than anything else in the world right now, which is connection, and a bit of escapism, and community. And to do that where I get to do it every day is quite a blessing.” - Scott O’Neil
The New Roaring 20’s
When asked about how some companies are already gearing up for the end of the pandemic, Scott thinks that we are on the verge of a new Roaring 20s, much like what happened in the 1900s.
He is not far off the mark on this. Wall Street Journal has reported that companies today have more cash on hand than at any point in history, and the US consumer is wealthier now than at any point in US history. Which sounds so insane in the heels of this pandemic.
As the desire of people to reconnect and the mental health strain of being isolated escalates, there will be a huge demand for the category that builds up community and togetherness in the future, as everything opens up again.
“So you can imagine to watch an NBA game and be the only fan which I was at the game. I had this incredible boost of mental health, which I think is going to be the next great challenge over the decade. I think all this isolation and separation and anxiety that that we ar...
218 Legendary Musicians’ Insights on Innovation with Panos Panay and Michael Hendrix, Authors of “Two Beats Ahead”
Creativity, innovation, and collaboration. These are words that get thrown around a lot in business. Yet too many business environments and company culture cultivate the exact opposite. In this episode of Follow Your Different, we discuss what business leaders, entrepreneurs, and creators of all times can learn from some of the greatest musicians in the world.
Our guests today are Panos Panay & Michael Hendrix, the authors of a rockin’ new book called “Two Beats Ahead: What Musical Minds Teach Us About Innovation”. Dr. Deepak Chopra says,
“For a long time, researchers have that musical intelligence can awaken the non-linear mind to healing, creativity, and innovation. This book is a roadmap for innovators, entrepreneurs, and those seeking new avenues for exploring and reimagining the future.”
You’ll want to stay tuned for this dialogue about the power of music as an insight to innovation and creativity. Pay close attention to why musicians are constantly creating and not editing, the power of curiosity, and their thoughts on how to build a legendary team.
Music is Everywhere
When asked why music seems to be all around and how it affects us, Panos Panay thinks it’s because music is primordial. Even as we are in our mother’s womb, our sense of hearing develops before everything else and we get exposed to our mother’s heartbeats.
For him, there’s something really elemental about music that is unlike anything else.
“It's the most basic human sense. It's what connects us to our humanity. And I would say what connects us to the broader universe. That's the universe is made of sound. Ultimately, we are made of sound.” – Panos Panay
Building Designs that Delve into the Unconscious
Michael Hendrix talks about Embodied Cognition. Simply put, it is the understanding of the world though our bodies, specifically through our five senses.
What got him interested on the topic was when he started to wonder why some designs do better than others. What he found is that it all boils down to how it feels when using said design. If you are given two tools with the same functionality but one feels more weighted or balance, chances are you’ll buy that one over the other.
“There's been plenty of studies that show that we humans give importance to thing that have weight. So in design, and we that's translated, for example, the tension on a car door is increased to make the car deal for heavier when you shut it. So you feel safer in the car, because they're actually been valued. They've been engineered to be so light to make the fuel efficiency better. But if you didn't have that tension, you wouldn't have the resistance. And you would go, oh man, this thing's too flimsy.” – Michael Hendrix
Panos adds that this was a problem with the early designs for electric vehicles, which they discussed in the book. They were designed to be lightweight for energy efficiency, but that backfired on itself. People thought it was too light, therefore it might not be as safe as traditional vehicles. So that’s one more thing to think about when creating your product designs.
Michael talks about their book, Two Beats Ahead, and their thought process when writing it. First and foremost, they didn’t want it to be like most business books out there. While they are informative and helpful to some, it’s not exactly fun reading them.
So they are committed to not writing one of those books. They want something that is not repetitive and redundant to the point of making you exhausted by the end. Their aim was to write a book that was full of surprises and fun to read from cover to cover,
217 Madoff Talks: Uncovering the Untold Story Behind the Most Notorious Ponzi Scheme in History with Author Jim Campbell
There’s scams, crimes, and frauds. Then there’s what Bernie Madoff did.
CNBC says that he committed the nation’s biggest investment fraud. The Wall Street Journal called it “the biggest ponzi scheme in history.” At sentencing, Judge Denny Chin called Madoff’s crimes “extraordinarily evil”. In the end, many people lost everything they had.
For those who are unaware, Madoff stole $19.5 billion, which he said had grown to $64.8 billion. Though not a single dollar or penny was ever invested in anything. He stole it, plain and simple.
Jim Campbell joins us in this episode of Follow Your Different, as we cover his book about the topic. His book, Madoff Talks, is already being considered as an authoritative source on this massive crime committed by Bernie Madoff that impoverished thousands of investors around the world.
What you are about to hear is a deep, shocking, and riveting dialogue that takes you through it all. From how Madoff did it, to the systemic problems with US regulators and the ongoing failure of the SEC.
The Hows and Whys of the Book
When asked how the book came to be, Jim talks about how he had built a connection with Bernie Madoff. What started as a simple correspondence culminated in over 400 pages of communication over several years.
Jim figured that with all the information he has, it would be a shame to not do anything with it. So began his mission to investigate and sort out the truths and lies about Madoff’s claims.
As to why he wrote the book, he had 3 major motives for it:
* He wanted to know how Bernie’s mind operated
* The architecture of the whole failure: It was not just Madoff acting alone, but the system enabling him to do so
* Whether or not Madoff's family knew about it
“The mission to expose the failure of the system is the real takeaway of the book. People were interested in the sexy part: Bernie talking, what did Ruth know, and how the heck did he get away with it. Which is all fascinating and riveting stuff, but the takeaway is this is what had happened and how it happened.” – Jim Campbell
How Madoff Exploited the System
Jim shares how Madoff worked his way around the system, subverting 5 SEC investigations before someone finally figured it out.
Madoff did so by exploiting the system itself, in small ways to keep it unnoticeable. What surprised Jim is how Madoff ran a legitimate, squeaky-clean company to hide his other dealings. So while the company took the brunt of investigations, they couldn’t catch him on anything. Simply because there was nothing to catch on that front.
He further explains that the SEC did not have the right examiners on the case. They kept exonerating him on the wrong crime, which was Frontrunning. The final piece of it was the examiners were never allowed to talk to anyone else in the firm except for Bernie or his right-hand man.
“So he blocked them, he took advantage of the silos, and they kept investigating the wrong (thing). They chased the wrong rabbit.” – Jim Campbell
Penalties, or Lack Thereof
Jim goes on to iterate how Bernie Madoff gamed the system and played to its weaknesses. By studying how individual silos operate and the lack of communication thereof, he got away with a lot of things.
What’s fascinating and horrendous at the same time is that he could’ve easily been called out on his subterfuges had people been more thorough in their line of work. Yet Bernie had a trick for this as well, by usually calling in right before the weekend or after trade hours and seemingly burying details in “paperwork”, or having to check in a foreign office that doesn’t really exist.
When asked if heads rolled after the whole ordeal was made public, here’s what Jim Campbell had to say:
Real. Subscribe. ⭐️⭐️⭐️⭐️⭐️
Most podcasts are carefully edited. Not this one...the conversation that you hear is the conversation that was had. Subscribe to this one YOU WON’T be sorry nor broke. Chris brings on the guests, asks the deeper questions & pulls no punches that can change your entire life. All you have to do is apply it.
People seem to like this, that’s pretty cool
Pisses off actual Scotts
Wouldn’t recommend. Not enough swearing.