Convo By Design®

Josh Cooperman

A podcast dedicated to promoting the ideas of architects, artists, designers, tastemakers and those making a difference in the way we live. Design is personal as is a good conversation. Copyright © Fusion Media, Inc. 2013-2025 All rights reserved.

  1. 2D AGO

    The Ride Along CEDIA Expo | 662 | Integration, Illumination, and the Future of the Connected Home

    From the show floor at CEDIA Expo 2025, three distinct voices reveal an industry in the midst of transformation—where technology, design, and business are converging in new and unexpected ways. What emerges is not a story about gadgets, but about integration at every level: systems, teams, and ideas. The future of the home is being shaped as much by collaboration and communication as by innovation itself. Designer Resources Pacific Sales Kitchen and Home. Where excellence meets expertise. TimberTech – Real wood beauty without the upkeep Shelter Republic – Request your membership invitation Jason Knott, Hagan Kappler, and Bob Schuppe each bring a different lens to the evolving world of residential technology, exploring how integrators, designers, and architects must align to meet rising expectations around performance, aesthetics, and long-term value. Jason Knott | D-Tools Integration Over Innovation The industry has shifted from breakthrough moments (CDs, DVDs, early automation) to iterative refinement. https://www.d-tools.com Lighting as the Entry Point Lighting design is now the gateway for integrators to engage at the earliest stages of a project. https://www.lutron.com https://www.ketra.com Early-Stage Collaboration Integrators must be involved during architectural planning to avoid conflicts with structure, HVAC, and design intent. https://cedia.org The Designer–Integrator Language Gap Misalignment between aesthetics and performance leads to inefficiencies and compromised outcomes. “Wall Acne” and Invisible Technology The push to hide visible tech (switches, speakers, controls) has created a sub-industry of concealment solutions. https://www.framemytv.com https://www.futureautomation.net Business Software as Competitive Advantage End-to-end platforms improve efficiency, project management, and profitability (~13% increase). https://www.d-tools.com/system-integrator https://www.d-tools.com/cloud AI in Integration (Early Stage) AI is being applied to proposal generation and security analytics, though much of the market is still in hype phase. Resistance to Change Legacy workflows (Word, Excel) persist despite clear operational disadvantages. Designing for Reality Client preferences, budget, and compromise often override ideal technical execution. Hagan Kappler | Daisy National Integration Platform Scaling a fragmented industry through acquisition and brand unification. https://daisyco.com Consistency Across Multiple Residences Clients expect identical user experiences across homes in different locations. Recurring Revenue Model Quarterly service visits transform integrators from project-based vendors into long-term partners. Builder/Designer-Centric Business Model Majority of work driven through relationships with architects, builders, and interior designers. Purchasing Power & Market Influence Scale enables stronger relationships with manufacturers and influence over product development. Industry Consolidation Trend Integration is following other trades (HVAC, pest control) toward aggregation and higher valuations. Workforce Development & Labor Shortage Critical shortage of technicians is limiting industry growth. Women in Integration Expanding the talent pool through apprenticeship programs and leadership pathways. https://cedia.org/education Education Pipeline Development Outreach to high schools and partnerships with manufacturers to build awareness of integration careers. Client Lifecycle Expansion Shifting from one-time installs to ongoing service, upgrades, and data-driven engagement. Bob Schuppe | Resolute Design Group Lighting as the New Frontier Lighting has become the defining category in modern integration. https://www.lutron.com https://www.ketra.com Decline of Traditional Recessed Lighting Shift from large can lights to small aperture, modular, and precision lighting systems. Integrator as Technology Guide Role evolving into advisor/translator—helping clients discover what’s possible. Authenticity vs. Aesthetic Perfection Designers removing tech elements from photos raises questions about transparency in design. Invisible but Functional Technology Technology should disappear visually while remaining fully accessible and high-performing. Reliability Over Innovation “Bulletproof” systems are more valuable than bleeding-edge solutions that may fail. Engineering-Driven Approach Performance, redundancy, and consistency are core to successful system design. Blurred Lines Between Trades Increasing overlap between electricians, designers, builders, and integrators. Manufacturer–Integrator Feedback Loop Experienced integrators play a key role in shaping product development. Audio Nostalgia & Tangibility Resurgence of vinyl, CDs, and physical media reflects desire for tactile experiences. https://www.sonos.com https://www.mcintoshlabs.com Emotional Connection to Technology Technology is not purely functional—it shapes memory, identity, and experience. Integration as a Discipline, Not a Layer Technology must be embedded from the beginning of the design process—not added later. Collaboration as Competitive Advantage The most successful projects are built on shared ownership between designers, architects, and integrators. Aesthetics vs. Performance Tension Balancing clean design with technical requirements remains the central challenge. Standardization vs. Customization Clients want both highly personalized spaces and consistent experiences across properties. The Rise of Service-Based Models Recurring engagement is replacing one-time project delivery. Technology Disappearing Into Architecture The end goal is seamless integration—where tech enhances space without calling attention to itself.

    1h 16m
  2. APR 28

    Industry Experts on How Fires, Technology, and Shifting Social Agenda are Redefining the “strength” of Southern California Architecture | 661 | Featuring Anthony Poon, Ben Ballentine & Luis Murillo

    In the wake of the devastating January 2025 fires, the architectural community in Southern California is facing a reckoning. The conversation at the recent panel I hosted at Ganahl Lumber in Torrance made one thing clear: the old metrics of “durability” are no longer enough. The industry is moving toward a philosophy of resilience. For Anthony Poon of Poon Design and Ben Ballentine of Ballaetine Architects, the challenge lies in balancing this need for hardened structures with the fundamental human desire for beauty and light. As Poon noted, a building could be made entirely fireproof, but if it ends up looking like a “bomb shelter,” the architecture has failed its purpose. The goal is now “kinetic” and “resourceful” design—structures that don’t just survive a disaster but facilitate the recovery of the families within them. The panel also addressed the friction between rapid rebuilding and thoughtful design. With developers racing to fill the housing shortage by “plopping down” identical units, Luis Murillo of LMG Architecture Studio raised concerns about the loss of neighborhood character. Meanwhile, Jay Williams of TimberTech highlighted how material science—blending the aesthetics of natural wood with the fire-rated performance of advanced PVC and fiber cement—is bridging the gap between safety and style. Ultimately, the consensus was that technology, from AI-driven detailing to digital twin visualizations, is shrinking the production timeline but cannot replace the human element. The architect’s role is evolving from a pure designer into a “civic leader” and “marriage counselor,” navigating a world where clients are armed with TikTok-sourced ideas and a desperate need for a sense of home in an increasingly volatile environment. Key Concepts Resilience vs. Strength: The shift from making buildings “unbreakable” to making them “recoverable” and resourceful after a cataclysm. The “Bomb Shelter” Dilemma: The struggle to meet strict fire and safety codes (like hardening the building envelope) without sacrificing natural light and aesthetic appeal. Material Science Innovation: The rise of high-performance composites (James Hardie/TimberTech) that offer Class A fire ratings while mimicking the warmth of natural materials. Architectural Accountability: The increasing need for architects to provide highly specific, litigious-level detailing due to shifting contractor liabilities. The AI Influence: How AI is revolutionizing visualization and R&D, while simultaneously creating “educated but misinformed” clients. Rebuilding Ethics: The tension between the speed of rebuilding in burn areas and the opportunity to rethink density and multifamily housing.

    1h 33m
  3. APR 21

    The New Kitchen: Personalization, Price Shock, and the Post-Pandemic Evolution | 660 | Kitchen Conversations from Pacific Sales in San Diego

    In this roundtable conversation, a diverse group of interior designers and kitchen specialists discuss how kitchen design has transformed in the post-pandemic era. Rising costs, shifting client expectations, and new technologies are forcing designers to rethink how kitchens function and how they are delivered to clients. The conversation explores everything from appliance innovation and zoning strategies to the emotional role of kitchens as gathering spaces. Designers also confront difficult realities such as escalating budgets, supply chain issues, and the need to guide clients through increasingly complex decisions. We gathered at the Pacific Sales Kitchen & Home showroom in San Diego. A beautiful and well appointed space with so much to see and the room to enjoy it. Designer Resources Pacific Sales Kitchen and Home. Where excellence meets expertise. TimberTech – Real wood beauty without the upkeep Shelter Republic – Request your membership invitation At its core, the discussion highlights a broader truth about the design profession today: kitchens are no longer simply rooms for cooking. They are ecosystems that reflect lifestyle, culture, wellness, and the evolving way people live in their homes. Ginger Rabe “During Covid everyone was home all day. Now I design for what happens when people come home after being gone all day.” “The hardest conversation now is telling clients that what cost $50,000 five years ago might be $185,000 today.” “Sometimes the challenge of designing a luxury kitchen for $22,000 is actually fun—it forces creativity.” “I build kitchens around how people really cook, not how kitchens are supposed to work.” “Designers today are often the first people explaining what a project actually costs.” Kendra Araujo “Clients are overwhelmed by information now—our job is guiding them through the process.” “The price conversation is happening much earlier than it used to.” “People want their dream kitchen, but the cost realities have changed dramatically.” “We’re constantly helping clients prioritize what actually matters most.” “There’s so much analysis paralysis today that designers have become translators.” Kaylee Blaylock “Function comes first—our job is to make the kitchen work for the client before it looks beautiful.” “We start with questionnaires because every person in a household uses the kitchen differently.” “Appliances today allow us to personalize kitchens in ways we couldn’t before.” “We’re designing zones now—smoothie stations, coffee stations, prep areas.” “The kitchen has become much more individualized.” Taylor Troia “We usually start with appliances because they dictate the entire layout.” “Once clients understand their appliance choices, the kitchen design almost begins to solve itself.” “There are so many new appliance innovations that we’re constantly learning.” “Travel and design shows open our eyes to things that haven’t even reached the U.S. yet.” “Knowing what’s possible globally helps us serve our clients better locally.” Rachel Moriarty “Covid activated more users in the kitchen—people learned to cook.” “I think about kitchens as stations—charcuterie stations, prep zones, cooking zones.” “Circulation patterns are the first thing we think about when designing a kitchen.” “Professional kitchen thinking is influencing residential design more than ever.” “The best kitchens are ecosystems where people can work without colliding.” Jules Wilson “We try to let clients talk first because what they say initially is always the most important.” “You learn far more by listening than by running through a checklist.” “Many younger clients have huge wish lists—but they’re often unrealistic.” “Part of our role is helping clients narrow their priorities.” “Kitchen design today is as much about psychology as it is about layout.” Nate Fisher “Appliances have become central to how we design kitchens.” “Technology is evolving so quickly it’s hard to keep up with everything available.” “Every cabinet now has a specialized insert or storage function.” “Clients want everything organized and hidden away.” “A clean kitchen visually creates peace in the home.” Concepts The Post-Covid Kitchen Shift Price Shock and the New Budget Reality Kitchen Zoning and Multi-User Design Appliance Innovation and Technology Personalization Through Storage and Organization Aging in Place and Accessibility Outdoor Kitchens as Lifestyle Extensions

    1h 16m
  4. APR 14

    Nicole Hirsch Interiors on Signature Style | 658 | Historic Integrity and Modern Interior Design

    New England designer Nicole Hirsch explains how the interior design profession evolved from service provider to brand identity, why craftsmanship still matters in a digital-first world, and how historic architecture shapes modern living. Since launching her firm, Nicole Hirsch, principal of Nicole Hirsch Interiors, has witnessed—and helped shape—the transformation of the interior design profession. What was once a service-driven industry has evolved into one defined by recognizable brands, signature aesthetics, and curated storytelling. For Hirsch, success today requires far more than talent; it requires clarity of voice, visual identity, and trust built through consistency. Designer Resources Pacific Sales Kitchen and Home. Where excellence meets expertise. TimberTech – Real wood beauty without the upkeep Shelter Republic – Request your membership invitation Drawing from her marketing background, Hirsch has developed a design philosophy rooted in timeless, demure, and textural interiors that balance modern functionality with historical reverence. Working throughout Boston and New England, she specializes in full-scale renovations and new construction projects that preserve architectural heritage while adapting homes for contemporary family life. In this conversation, Hirsch breaks down the realities of running a luxury design firm—from managing client expectations and navigating scope creep to understanding the evolving role of social media and editorial publishing. She also offers insight into the technical craftsmanship behind her work, revealing how thoughtful details—from custom millwork to concealed functionality—shape both the user experience and the visual narrative of a home. The Evolution of the Designer-as-Brand How the industry shifted from service provider to identity-driven brand Why visual consistency builds trust and attracts aligned clients The strategic influence of Hirsch’s marketing background Signature Style vs. Personalization Developing a recognizable aesthetic without creating repetitive projects The role of neutral palettes, layered textures, and timeless composition Why clients seek designers for perspective rather than replication The Craftsman Approach to Interior Design Designing beyond furnishings and décor Full architectural collaboration including: Millwork planning Custom elevations Stone and material specification The growing expectation for designers to function as technical project leaders Designing Within Historic New England Architecture Working within strict preservation parameters in Boston neighborhoods Balancing modern family living with architectural authenticity Integrating contemporary amenities into historic shells The Modern Press and Social Media Economy Why full-scale renovation projects drive editorial opportunities Social media as both marketing engine and creative liability Combating unrealistic client expectations and trend saturation Managing Scope, Budget, and Communication Early and transparent cost discussions The collaborative triangle between designer, builder, and architect Educating clients on value versus cost Designing the Invisible Functional elements that disappear visually but elevate usability: Appliance garages Hidden outlets and infrastructure Custom stone fabrication Why technical precision supports aesthetic clarity Project References River Glen A refined exploration of white kitchen design featuring advanced stone fabrication and layered material detailing. 🔗 https://www.nicolehirschinteriors.com Miller Hill Road A family-focused basement renovation highlighting creative ceiling articulation and flexible living spaces for a household with four children. 🔗 https://www.nicolehirschinteriors.com The Weston Addition A spa-inspired primary suite featuring a dramatic three-sided glass and steel shower enclosure and integrated wellness-driven design. 🔗 https://www.nicolehirschinteriors.com Key Takeaways The modern interior designer must operate as both creative and brand strategist. Signature style attracts aligned clients but must remain flexible enough to personalize every project. High-level design now requires deep technical knowledge and full collaboration with architecture and construction teams. Historic architecture demands restraint, respect, and thoughtful modernization. Editorial press increasingly favors comprehensive renovation storytelling over single-room reveals. Invisible functional details often define exceptional design quality.

    53 min
  5. APR 13

    KBIS Series Part Eight | Thriving in Chaotic Times: How Designers Stay Grounded, Profitable & Relevant

    A candid conversation with interior designers Arianne Bellizaire and Sara Malek Barney on navigating burnout, emotional labor, client management, and creative growth in today’s unpredictable design industry. From boundary-setting to decision fatigue, social media pressures, and sustaining ambition, this episode explores the strategies and mindsets designers use to remain successful, resilient, and inspired amid market volatility and personal demands. Identity & Evolution in Design Designers must periodically redefine themselves and their work to remain relevant. Personal growth and evolving priorities shape professional identity and approach. Burnout vs Ambition Burnout is not a badge of honor; it results from overextension and emotional labor. Ambition aligns energy with superpowers and opportunities, creating sustainable growth. Setting boundaries is essential to differentiate productive ambition from harmful overwork. Emotional Labor & Client Management Design work involves managing client emotions, expectations, and second-guessing. Designers act as liaisons between clients, contractors, and teams, absorbing invisible pressures. Managing scope creep and change orders is a practical strategy to protect both energy and profitability. Social Media & Comparison Culture Social media can amplify unrealistic expectations and unhealthy competition. Designers often feel compelled to accommodate clients’ desires, sometimes overextending themselves to maintain a positive perception. Decision Fatigue & Process Control Guiding clients with structured processes reduces decision fatigue and builds trust. Transparent communication about costs, changes, and expectations protects both designer and client satisfaction. Sustaining Creativity Exposure to new experiences, products, peers, and travel is vital for creative rejuvenation. Nature, walks, and offline activities clear mental clutter and inspire problem-solving. Intentional “point-to-point” efforts—committing to new experiences—promote growth despite discomfort. Financial & Business Literacy Designers must balance artistry with business realities. Collecting payments, understanding scope, and setting clear expectations are critical professional skills. Empowering team members while maintaining accountability ensures operational efficiency. Resources: AJ Madison KBIS Arianne Bellizaire  – Arianne Bellizaire Interiors Sara Malek Barney – BANDD/DESIGN In today’s unpredictable design industry, thriving requires more than talent—it demands resilience, strategy, and self-awareness. On this episode, interior designers Arianne Bellizaire and Sara Malek Barney dive into the complex landscape of professional design, sharing candid insights on burnout, emotional labor, client management, and sustaining creativity in chaotic times. Designers often redefine their professional identity to adapt to evolving personal and industry priorities. As Bellizaire notes, “We are always changing, and how we describe ourselves now reflects our growth, our aspirations, and the life we’re building.” Similarly, Sara emphasizes the importance of aligning professional actions with personal values to maintain relevance, profitability, and balance. Burnout, long treated as a badge of honor in design, is reframed here as a clear warning signal. Emotional labor—managing client expectations, facilitating collaboration, and resolving conflicts—often goes uncredited yet drives the success of every project. Both guests stress the importance of boundaries, scope management, and distinguishing between what one can do versus what one should do, emphasizing that ambition thrives when energy is strategically invested in core strengths. Social media and comparison culture add another layer of complexity. Designers frequently face unrealistic expectations from clients influenced by curated online content, which can pressure them into overextending themselves. Establishing clear processes, communicating cost implications, and structuring client decisions effectively are key strategies for reducing stress while maintaining creative integrity. Decision fatigue, a common challenge in high-stakes residential projects, can be mitigated by guiding clients through structured choices while fostering trust. Sustaining creativity amid chaos is a recurring theme. Arianne and Sara highlight exposure to new experiences, peers, travel, and even nature walks as essential methods to refresh the mind and spark innovative thinking. “A simple daily walk,” Arianne reflects, “can clear clutter, inspire problem-solving, and restore energy in ways that sitting at a desk never will.” Committing to uncomfortable but growth-oriented experiences, a “point-to-point principle,” is a subtle but critical habit for creative professionals. Finally, the conversation underscores the business side of design. Designers must balance artistry with operational responsibility, from collecting payments to managing scope creep and training staff. Financial literacy and professional boundaries ensure that creative freedom does not come at the cost of personal wellbeing or firm profitability. This episode offers an unfiltered look at what it takes to thrive in a chaotic, competitive industry. With honesty, humor, and hard-earned wisdom, Ariana and Sara provide strategies for navigating emotional, creative, and financial pressures while staying grounded, inspired, and relevant. For any designer striving to balance ambition with wellbeing, this conversation is both a blueprint and a call to action. About Convo By Design: Convo By Design is the longest running podcast of its kind. The show is hosted, produced and published by Josh Cooperman. The podcast has been running since January, 2013. The show has published over seven hundred episodes, featured more than fifteen hundred designers and architects and has garnered over three million streams, downloads making it one of the most listened to design and architecture podcasts as well as being the first design podcast of its kind. For guest suggestions and show inquiries, please message us on Instagram @convoxdesign.

    58 min
  6. APR 7

    
Justine Wolman | 657 | Designing Through Disruption: Building a Solo Practice in a Post-Pandemic World g a Solo Practice in a Post-Pandemic World

    Launching a design firm is hard. Launching one days before a global shutdown is something else entirely. In this episode of Convo By Design, I speak with interior designer Justine about building a solo practice during COVID, transitioning from sales to structure, and navigating the modern realities of design—from virtual collaboration and technical complexity to burnout, authenticity, and creative control. It’s an honest conversation about what it really takes to grow a design business today without losing yourself in the process. Designing Through Disruption | Convo By Design Podcast is hosted and published by Josh Cooperman. Designer Resources Pacific Sales Kitchen and Home. Where excellence meets expertise. TimberTech – Real wood beauty without the upkeep Interior designer Justine shares how launching a solo firm during COVID reshaped her business, creativity, and approach to authenticity in modern design. Interior Design Podcast, Solo Design Practice, Post-Pandemic Design, Interior Designer Business, Design Authenticity, Lighting Design, Residential Renovation, Convo By Design Episode Highlights Launching a design firm at the onset of COVID—and adapting without a roadmap Transitioning from sales and jewelry to residential design and construction The rise of the “one-woman studio” and the cost of wearing every hat How virtual meetings expanded access while eroding design community Why lighting plans are foundational—not optional Designing with intention under real budget constraints Choosing authenticity over polish in social media marketing Burnout prevention, creative resets, and the cautious use of AI tools “I didn’t just start a business during COVID—I learned how to design without a safety net.” “Virtual meetings made design more accessible, but they took away the intimacy that built real community.” “Lighting is the difference between a room that looks good and one that actually works.” “Being a one-woman studio means freedom—but it also means you feel every decision.” “Not every project needs to be Instagram-perfect to be successful.” “Clients don’t need more trends—they need clarity.” “Scaling sounds great until you realize what you might lose creatively.” “Burnout doesn’t happen all at once. It happens quietly.” “Authenticity isn’t a brand strategy—it’s a survival tool.” “AI can help with process, but instinct still drives good design.”

    1h 1m
  7. APR 6

    KBIS Podcast Series Part Seven | Building Heat with Hearth & Home Technologies: Turning Fireplace Demand into Builder Value

    At KBIS 2026, Hearth & Home Technologies reveals how fireplaces are evolving from overlooked amenities into high-value, design-forward features that enhance both homes and builder offerings. We explore the emotional, aesthetic, and technological dimensions of modern fireplaces, from indoor-outdoor integration to bespoke U-shaped configurations. Designers, architects, and builders alike share insights on leveraging fireplaces for resale value, client engagement, and standout home experiences. Mike Swanson – Director, Segment Marketing | Hearth & Home Technologies Fireplaces are no longer just a cozy addition—they are strategic assets in home design, builder differentiation, and lifestyle storytelling. Consumer Demand & Builder Value Fireplaces rank high on buyer wish lists; 77% of homebuyers desire a fireplace. Adding a fireplace can increase home value by 10%, comparable to adding a garage. Fireplaces differentiate homes and engage buyers beyond square footage, integrating lifestyle and personality into living spaces. Design & Technology Integration Indoor and outdoor placement flexibility, including direct vent and electric fireplaces. Heat management technology enabling safe TV placement above fireplaces. Smart home integration, LED flame effects, and Wi-Fi connectivity. Design-forward considerations: feature walls, proportion, architectural integration, and bespoke finishes. Custom & Premium Solutions U-shaped, L-shaped, and multi-sided fireplaces offer signature focal points. Customization options include firebox décor, decorative panels, and the Enlight Collection’s fireproof image panels. Aligning fireplace sizing with flat-panel TVs and overall home layout for maximum impact. Builder & Designer Partnerships Education and engagement through Pro Advantage series, continuing education (AIA, IDEC), and builder programs. National distribution network ensures on-time delivery and installation support. Strategies for integrating fireplaces into model homes, luxury projects, and production homes across price points. Collaboration between architects, designers, and builders to maximize aesthetic, functional, and financial value. Innovation & Future Outlook New electric and digital flame technologies (e.g., SimpliFire Allusion Edge, SimpliFire Allusion Heritage). Product refreshes every three years to maintain style-forward, timeless appeal. Continuing to expand placement possibilities and premium customization for design-forward homes. At KBIS 2026 in Orlando, Hearth & Home Technologies showcased how the modern fireplace is evolving from a standard home feature into a high-value, design-forward element that serves builders, designers, and homeowners alike. The conversation revealed that fireplaces are not just a source of warmth—they are strategic tools for engagement, differentiation, and lifestyle storytelling in residential design. Research consistently shows that fireplaces are among the most desired features in new homes, with 77% of buyers listing them as a priority. Beyond emotional appeal, fireplaces offer tangible value: they can add up to 10% to a home’s resale value—equivalent to a garage—while remaining relatively accessible, starting at approximately $2,000. For builders, fireplaces help differentiate offerings in competitive markets, enhance staging appeal, and align with buyer desires for personalization and interaction. Modern fireplaces extend well beyond traditional living rooms. Hearth & Home Technologies’ portfolio includes indoor, outdoor, and indoor-outdoor configurations, allowing architects and designers to integrate fireplaces into kitchens, bathrooms, ensuites, and shared spaces. Electric fireplaces offer unprecedented placement flexibility, while gas units with direct vent technology allow designers to position flames virtually anywhere without compromising air quality. Heat management innovations also enable TVs to be safely mounted above fireplaces, merging functionality with aesthetic appeal. Customization and premium finishes remain a hallmark of Hearth & Home’s strategy. Their U-shaped and L-shaped designs, multi-sided fireplaces, and the Stellar by Heat & Glo Enlight Collection’s fireproof image panels demonstrate the growing appetite for bespoke elements that reflect homeowners’ individuality. Proportion, scale, and feature integration—such as firebox décor, stone slabs, or quartz surrounds—allow designers to create compelling focal points that harmonize with the broader home environment. Equally important is the company’s commitment to builder and designer partnerships. Their Pro Advantage program, continuing education courses through AIA and IDEC, and extensive distribution network ensure that both builders and designers have the knowledge, tools, and on-site support to incorporate fireplaces seamlessly. Builders benefit from reliable supply chains and flexible pricing options, while designers gain access to innovative solutions that align with client expectations. Technology continues to play a central role in Hearth & Home’s product evolution. Wi-Fi-enabled fireplaces, LED rotisserie flames, and digital flame technologies like the SimpliFire Allusion Edge, SimpliFire Allusion Heritage allow homeowners to control ambiance remotely and safely. Wood-burning fireplaces adhere to EPA standards, ensuring environmentally conscious solutions for diverse markets. The company also emphasizes timeless design, prioritizing chic, intentional, and adaptable products over fleeting trends. As KBIS 2026 demonstrates, fireplaces are more than decorative features—they are emotional anchors, value drivers, and design catalysts. By combining technology, customization, and education, Hearth & Home Technologies positions the fireplace as an essential component of modern residential architecture, offering builders, designers, and homeowners a tool to elevate both experience and value. Learn More: Hearth & Home Technologies: https://www.hearthnhome.com Stellar by Heat & Glo: https://stellar.heatnglo.com/ AIA Continuing Education: https://www.aia.org/education AJ Madison

    54 min
  8. APR 2

    KBIS Series Part Six featuring Kitchen365: Digitizing the Kitchen Cabinet Industry from Design to Delivery

    Transforming the Kitchen Experience: How Kitchen365 Streamlines Design, Specification, and Delivery At KBIS 2026, Bhavin Patel and Hiren Modi of Kitchen365 discuss how their end-to-end technology platform is reshaping the kitchen cabinet industry—making design faster, orders more accurate, and showrooms more agile. Digitizing Kitchen Design: Kitchen365’s design service accelerates the process from field measurement to final kitchen plan, completing in hours instead of a week. B2B Order Management System (OMS): Streamlines dealer and distributor interactions, supports tiered pricing, multi-warehouse fulfillment, and integrates with existing design software like ProKitchen. Consumer-Facing Digital Tools: Price estimators and visualizers allow homeowners to explore and configure kitchens online, reducing showroom dependency. Reducing Scope Creep & Specification Drift: Digital twins and high-fidelity visualizations ensure designs align with customer expectations, lowering errors and change orders. Process Integration & Efficiency: CSV-driven workflows reduce manual data entry, freeing staff for higher-value work and increasing accuracy. Hybrid Showroom Model: Physical showrooms serve as inspiration hubs, while digital platforms handle design, ordering, and lead generation. Democratizing Information: Transparency across pricing, inventory, and specifications strengthens trust between showrooms, designers, distributors, and clients. Competitive Advantage Through Workflow: Beyond products and aesthetics, efficiency and integration of design, data, and delivery create the next edge in the kitchen industry. At KBIS 2026, Kitchen365 is showcasing a transformative approach to the kitchen cabinet industry. Founded to address the fragmented workflows between designers, retailers, and manufacturers, Kitchen365 is more than a software company—it is a full-scale ecosystem that digitizes, automates, and scales the kitchen design process. Bhavin Patel, President, and Hiren Modi, Co-Founder and CEO, shared their journey of identifying inefficiencies in the industry. From lengthy design cycles that could take a week to fulfill to manual order entry prone to costly errors, the opportunity for modernization was clear. Kitchen365 first tackled this by offering a kitchen design service that allows designers to focus on client interactions while the platform handles technical drawings, reducing turnaround times to mere hours. The platform’s B2B Order Management System (OMS) revolutionizes distributor and dealer workflows. Tiered pricing, multi-warehouse inventory tracking, and CSV integrations with design software reduce manual errors and improve fulfillment speed. Retailers now have the ability to quickly provide quotes, place orders, and communicate with clients without extensive back-office staffing. For homeowners, Kitchen365 offers interactive digital tools like price estimators and 3D visualizers, enabling them to explore kitchen options remotely. High-fidelity visualizations and digital twins reduce “specification drift,” ensuring that what is imagined in the design phase aligns with the final installation. This not only minimizes costly post-order changes but also enhances the overall customer experience. Kitchen365 also empowers showrooms to evolve. Dealers gain enterprise-level digital portals with catalog management, lead generation, and design visualization, all accessible for a modest subscription. This hybrid model integrates physical and digital experiences, giving clients the tactile inspiration of a showroom and the efficiency of an online platform. Underlying all these innovations is a commitment to transparency. By democratizing information across pricing, inventory, and specifications, Kitchen365 strengthens relationships between distributors, dealers, designers, and end clients. The result is a seamless, efficient, and more confident workflow—from first consultation to final installation. Bhavin and Hiren emphasize that technology does not replace the human element but amplifies it. Designers become “complexity curators,” focusing on aesthetics and client experience while Kitchen365 handles data management, order accuracy, and process efficiency. The platform exemplifies how technology, when paired with industry expertise, can elevate every participant in the kitchen cabinet ecosystem. In a market long defined by artisanal craftsmanship and manual processes, Kitchen365 demonstrates that the next competitive advantage isn’t just in style or materials—it’s in integrated, intelligent workflows that make the industry faster, more transparent, and more client-focused. Guest: Brandon Drum, Owner | Prime Cabinetry Learn more about Kitchen365: Kitchen365 Website

    51 min
4.9
out of 5
41 Ratings

About

A podcast dedicated to promoting the ideas of architects, artists, designers, tastemakers and those making a difference in the way we live. Design is personal as is a good conversation. Copyright © Fusion Media, Inc. 2013-2025 All rights reserved.

You Might Also Like