148 episodes

The world is a noisy place where you fight to be heard every day. Despite the fact that we have been taught at home and at school how to speak, none of us has had any training in how to listen. Multiple academic studies have shown that between 50% and 55% of your working day is spent listening, yet only 2% of people have been trained in how to listen.

We feel frustrated, isolated and confused because we aren't heard.

As a speaker, it takes absolutely no training to notice when someone isn't listening - they're distracted, they interrupt or drift away as you talk.

Yet the opposite is also true, without any training in how to listen we struggle to stay connected with the speaker and the discussion.

This results in unproductive workplaces where people fight to be heard and need to repeat themselves constantly, send emails to confirm what they said and then have follow-up meetings to ensure what was said was actually heard by those in the meeting. It's a downward spiral that drains energy from every conversation and reduces the productivity of organisations.

This podcast is about creating practical tips and techniques to improve your daily listening.

Listen for free

Deep Listening - Impact beyond words - Oscar Trimboli Oscar Trimboli

    • Business
    • 4.9 • 37 Ratings

The world is a noisy place where you fight to be heard every day. Despite the fact that we have been taught at home and at school how to speak, none of us has had any training in how to listen. Multiple academic studies have shown that between 50% and 55% of your working day is spent listening, yet only 2% of people have been trained in how to listen.

We feel frustrated, isolated and confused because we aren't heard.

As a speaker, it takes absolutely no training to notice when someone isn't listening - they're distracted, they interrupt or drift away as you talk.

Yet the opposite is also true, without any training in how to listen we struggle to stay connected with the speaker and the discussion.

This results in unproductive workplaces where people fight to be heard and need to repeat themselves constantly, send emails to confirm what they said and then have follow-up meetings to ensure what was said was actually heard by those in the meeting. It's a downward spiral that drains energy from every conversation and reduces the productivity of organisations.

This podcast is about creating practical tips and techniques to improve your daily listening.

Listen for free

    Listening to you - a summary of your survey feedback and actions

    Listening to you - a summary of your survey feedback and actions

    Listening to you - a summary of your survey feedback and actions
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    https://www.oscartrimboli.com/survey

    • 13 min
    November 2022 Listener Survey - 3 prizes available to win

    November 2022 Listener Survey - 3 prizes available to win

    G’day it’s Oscar, and I am in the middle of my listening season
    The difference between surveying and listening is taking action
    Based on your previous feedback, we have made the following changes to the Deep Listening podcast content and format
    Created the Deep Listening Ambassador Community of Practice Created the ultimate guide to listening during a video conference zoom edition Interviews + short tips and technique episodes including How to listen when you want to solve How to listen for actions during meetings How to listen in planning meetings Note-taking during the meeting Created YouTube videos as another way to find, search and access the podcast Shared Listener's questions and answers during podcast episodes www.oscartrimboli.com/survey is the always-on listening tool to catch what you think about the podcast
    Every episode of the podcast is available on 18 platforms including Amazon Alexa, Spotify, and YouTube which are just 3 of the 18 platforms which are available to listeners in 186 countries and territories globally
    Each episode includes a transcript that has been created and reviewed by a human. 
    As a thank you when you complete the survey, you will go into the draw which will be drawn randomly on November 24, 2022, at 12:00noon Australian Eastern Daylight Saving Time.
    1st prize - 10 paperback copies of how to listen - discover the hidden key to better communication - the most comprehensive book about listening in the workplace + a complimentary 45-minute webinar for you and 9 of your work colleagues about how to listen in the workplace

    • 4 min
    When NOT to Listen

    When NOT to Listen

    Oscar Trimboli: The sophisticated and paradoxical power of deciding if and when to listen. G'day, It's Oscar, and today we have a question from a Deep Listening Ambassador in Japan.
    Shaney: Hi Oscar. This is Shaney from Tsukuba Ibaraki, Japan, and my question is about listening as a leader.
    Do you have any suggestions about how to continue to listen deeply as a leader when you tend to receive comments, suggestions, and ideas from so many people all day every day.
    It can be quite surprising for people who are new to leadership positions to realize just how much time leaders spend listening to people and how tiring it can be when the fourth or the eighth person in a day asks you if you have a minute and then launches into a rant or a criticism or a suggestion of how to improve something.
    Listening is so very important to leadership, but it can also be really, really hard to listen to comments and suggestions all day long, especially because you feel a personal obligation to fix the problems that people bring to you.

     
    Oscar Trimboli: Thanks, Shaney. This is a wonderful paradoxical and universal question independent of organization, culture, location, or country.
    My favorite kind of question, if you like Shaney, have a question about listening in the workplace, email  podcast@oscartrimboli.com
    This question, it's a question about choice and timing.
    It could be about when to listen and when NOT to listen.
    It's also a question about attention and your listening batteries.
    When it comes to your listening batteries throughout the day, you need to check and notice what's your battery level right now is a green, yellow, red.
    You need to check what color your listening battery is before you start listening.
    Something I learned from James Clear in episode 67, advice is often context dependent.
    Shaney, I'm going to avoid giving you advice here as James points out questions can help you navigate beyond the context.
    Let's listen to how James explained it.

     
    James Clear: And one of the women that as a reader of mine and I talked to as I was working on the book, she lost a lot of weight, and she had this really great question that she carried around with her.
    Questions are often more useful than advice in the sense that advice is very context dependent.
    It's like, "Oh, it works in this situation, but what if you find yourself in a different situation now it doesn't apply as much."
    And the question that she carried around with her was what would a healthy person do?
    And so she could go from context to context and sort of have that question to reinforce the identity.
    That's actually in many ways, more useful than having a good workout program or a good diet plan because that you can only do once. But no matter where you're at, you can ask what would a healthy person do?

     
    Oscar Trimboli: Shaney, I'll share with you four types of questions, four categories of questions for groups of questions that have helped my other clients.
    It's important to understand that the question you are asked is very, very common and it's amplified when you're in a leadership role.
    The categories of the four questions are what, when, how, and who.
    Let's start with WHAT.
    What would make this a good conversation? What would make this a great conversation? What would make this an effective conversation? What do you want from this conversation? In the book, how to listen, we cover off the use of this question throughout the book, creating a listening compass for you and the other participants.
    It's a great way to hack the conversation to make it much shorter for you and for them.
    The reason we want to ask a WHAT question right up front is you want to understand the context for them and for you, because shortly I'm going to invite you to make a choice about when you should think about answering this question, Shaney.
    So let's move to WHEN
    Here's a group of questions to think about. When is the best time to discuss this wi

    • 26 min
    2022 Listener Survey - 3 prizes available to win

    2022 Listener Survey - 3 prizes available to win

    G’day it’s Oscar, and I am in the middle of my listening season
    The difference between surveying and listening is taking action
    Based on your previous feedback, we have made the following changes to the Deep Listening podcast content and format
    Created the Deep Listening Ambassador Community of Practice Created the ultimate guide to listening during a video conference zoom edition Interviews + short tips and technique episodes including How to listen when you want to solve How to listen for actions during meetings How to listen in planning meetings Note-taking during the meeting Created YouTube videos as another way to find, search and access the podcast Shared Listener's questions and answers during podcast episodes www.oscartrimboli.com/survey is the always-on listening tool to catch what you think about the podcast
    Every episode of the podcast is available on 18 platforms including Amazon Alexa, Spotify, and YouTube which are just 3 of the 18 platforms which are available to listeners in 186 countries and territories globally
    Each episode includes a transcript that has been created and reviewed by a human. 
    As a thank you when you complete the survey, you will go into the draw which will be drawn randomly on November 24, 2022, at 12:00noon Australian Eastern Daylight Saving Time.
    1st prize - 10 paperback copies of how to listen - discover the hidden key to better communication - the most comprehensive book about listening in the workplace + a complimentary 45-minute webinar for you and 9 of your work colleagues about how to listen in the workplace
    2nd prize - 10 paperback copies of how to listen - discover the hidden key to better communication - the most comprehensive book about listening in the workplace
    3rd prize - 2 paperback copies of how to listen - discover the hidden key to better communication - the most comprehensive book about listening in the workplace
    A quick reminder, oscartrimboli.com/survey to shape the future of your Deep Listening podcast and go into the draw to win one of three prizes
    Thanks for listening

    • 4 min
    the importance of noticing when to listen for difference, not for the familiar

    the importance of noticing when to listen for difference, not for the familiar

    Aubrey Blanche:
    Always ask how it could be more equitable.
    This is really core to the practice in what I teach. My theory of change is called equitable design, and it's really based in these beliefs that every decision, every action, or for every event, experience, program, system, product can either create greater or less equity. And I believe that the most powerful thing each of us can do is do the next slightly more right thing.

     
    Oscar Trimboli:
    Deep listening, impact beyond words.
    Good day. I'm Oscar Trimboli and this is the Apple award-winning podcast, Deep Listening, designed to move you from a distracted listener to a deep and impactful leader. Did you know you spend 55% of your day listening, yet only 2% of people have ever been taught how? In each episode we explore the five levels of listening. Communication is 50% speaking and 50% listening. Yet, as a leader, you are taught only the importance of communication from the perspective of how to speak. It's critical you start to build some muscles for the next phase in how to listen. The cost of not listening, it's confusion, it's conflict, it's projects running over schedule. It's lost customers, it's great employees that leave before they want to. When you implement the strategies, the tips and tactics that you'll hear, you'll get four hours a week back in your schedule. I wonder what you could do with an extra four hours or a week.
    Aubrey Blanche is a math nerd and an empath who helps organizations build equitable processes, products and experiences. Her work combines an empathetic and intersectional approach with social scientific methods to create meaningful and sustainable change
    From fair talent processes and bias resistant product design to equitable algorithmic design and communication strategy. She helps organizations to think holistically about evolving to meet the needs of a rapidly diversifying and globalizing world.
    Aubrey and I explore listening for differences, practical steps you can implement in your organization to listen for the data of performance and equity while being conscious of change over time.
    That's the performance implication of listening for velocity.
    Aubrey changed my mind about my choice of where to spend my time in our deep listening quest and the consequences of choosing who and where I place my attention.
    Let's listen to Aubrey.
    What's the cost of not listening?

     
    Aubrey Blanche:
    In the worst case scenarios, it's that you do actual harm to another person.
    In the work that I do, I'm so often talking to people, working with people, trying to support people who are very different from me.
    If I'm not able to listen deeply, there is a big chance that I contribute to them still not feeling heard. I work with marginalized people who are often unheard in the world, and so I can do harm by exacerbating that. Or if I'm not listening deeply, I can develop a solution that doesn't actually meet the need that's being articulated and could actually be harmful in some way.
    Listening is the first thing that we do when we want to support other people, when you scale it out, really, it's how we build a better world when we listen and we build a worse world when we don't.

     
    Oscar Trimboli:
    Jennifer, a retired primary school teacher is a stay at home mom and her son, Christopher at the age of three, comes home from school. Jennifer says to Christopher, "What did you learn at school today, honey?" He said, "Mommy, mommy, I'm so excited. I learned the three is half of eight." Now Jennifer's a little confused. And as a former primary school teacher says, "Could you say that again, honey?" And he said, "Yeah, mommy, I learned that three is half of eight."
    Well, Jennifer puts her hands in her face and kind of shakes her head and she goes to the cupboard and she gets eight M&Ms out of the cupboard and lines them up on the kitchen table.
    She puts four M&M soldiers in one line and four M&M soldiers in another.
    She picks C

    • 31 min
    how to listen - discover the hidden key to better communication - the most comprehensive book about listening in the workplace

    how to listen - discover the hidden key to better communication - the most comprehensive book about listening in the workplace

    the most comprehensive book about listening in the workplace

    • 1 hr

Customer Reviews

4.9 out of 5
37 Ratings

37 Ratings

joy04flow ,

One of my newest favorite podcast

I found this podcast after I read Oscar book. Unpacking the many aspects of listening is both fascinating and inspiring.

nstanz ,

Because you can’t change other people

Oscar‘s book in this podcast have help me become a listener that gets noticed. The highest compliment I’ve received of late is that I ask really good questions. I would not be able to ask these “really good questions” if I wasn’t listening deeply.

klink111 ,

We all can listen better. Oscar Trimboli is here to help!

If you’re looking to improve your listening skills (and who isn’t?!) Oscar Trimboli’s Deep Listening podcast is for you.

He’ll share stories about the catastrophic impact of not listening, the phenomenal impact of good listening and concise tips on how you can listen deeply. In doing so you’ll truly understand what people say and … what they haven’t said, which can be even more important.

Listen to Oscar and you’ll listen more deeply so you can understand colleagues, friends and family much better.

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