7 episodes
Dial In: Navigating The Customer Service /Call Center Industry Muzick Hairston
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- Education
I will be providing information on how to navigate the customer service call center industry. Support this podcast: https://podcasters.spotify.com/pod/show/muzick-hairston/support
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Episode 6:Little Things To Remember
In this episode I provide some things to keep in mind when calling into customer service.
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Episode 5 Quality Assurance
In this episode I discuss Quality and Assurance and how it affects the customer service representative and the customer.
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Episode 4:The Answers That You give
This episode is about the answers that you give during an interaction with a customer service representative
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Episode 3 : Questions To Ask
In this episode I discuss the questions to ask during the interaction with the customer service representative.
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Episode 2 : Verification
In this episode I talk about the verification process involved when calling in to a call center
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Support this podcast: https://podcasters.spotify.com/pod/show/muzick-hairston/support -
Dial In: Navigating The Customer Service /Call Center Industry (Trailer)
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Support this podcast: https://podcasters.spotify.com/pod/show/muzick-hairston/support