No one said running a business was easy. Let Digital Hospitality be your guide. This podcast helps business owners develop a mobile-first Internet strategy by sharing stories of innovative brands and personalities who are outranking the competition in search results.
The Digital Hospitality series features in-depth — and uncensored — conversations with digital entrepreneurs, media personalities, online celebrities, and much more.
Shawn Walchef is the host of Digital Hospitality and owner of the Cali BBQ restaurant and sports bar in Spring Valley, near San Diego.
Follow along across multiple online platforms: podcast players, social media, and on www.CaliBBQ.Media. Subscribe online wherever you enjoy digital content.
Blossom Where You Are Planted | Courtside at Barnes Tennis Center – Part 1 | DH056
Youth Tennis San Diego CEO Ryan Redondo and his team aren’t just teaching tennis, they are changing lives.
Ryan Redondo was a guest on Digital Hospitality, where we sat courtside on a beautiful San Diego fall day at the Barnes Tennis Center to talk about the future of tennis, his life and career, and how technology is being adopted in traditionally offline businesses and organizations like at Youth Tennis San Diego.
“We provide tennis, education, and all the physical, mental and holistic things that kids need but don’t get,” said Ryan Redondo. “We provide that to kids in the city and hopefully some of them come back to the Barnes Tennis Center.”
Understanding the highs of success and lows of burnout, Ryan Redondo is able to share his lessons to all levels. The best lesson? A quote from his college coach at San Diego State, John Nelson.
“Blossom where you’re planted,” recites Ryan Redondo.
“I took that every step of the way and it changed my career. I feel like I’m here today because of that.”
Being present, and blossoming each place he was at, has made Ryan a man that continues to grow and also helps others grow.
Youth Tennis San Diego is a 501(c)(3) nonprofit organization with a mission to "promote the educational, physical, and social development of all youth through organized tennis and educational activities." Their programs encourage youth participation, personal integrity, leadership, and competitive spirit in a friendly environment that builds responsible citizens.
Youth Tennis San Diego owns and operates the George E. Barnes Family Junior Tennis Center.
The annual Youth Tennis San Diego Win the Match Gala had to be held virtually in 2020 because of the pandemic. It's one of many ways the nonprofit is adapting to a digital reality. #winthematch2020
Learn more about the Win the Match 2020 Virtual Gala and Bid on the Auction Items at https://one.bidpal.net/winthematch2020/
Make sure to check out the next episode of Digital Hospitality for Part 2 of our visit with Ryan Redondo.
He leads us on a tour inside the Barnes Tennis Center to talk about what it's like running the organization in such a unique time as 2020 during the coronavirus pandemic.
Read a feature article about Ryan Redondo and his vision for Youth Tennis San Diego and the Barnes Tennis Center written by Cali BBQ Media writer Ian Stonebrook at https://calibbq.media/blog/bringing-tennis-online-to-help-others-grow-youth-tennis-san-diego/
Donate to Support Youth Tennis San Diego
The Next Generation of Digital Business Cards | Popl Founders Jason Alvarez-Cohen and Nick Eischens | DH105
Popl is your new Digital Business Card.
Why do you need new business cards? Because your paper cards are trash.
We know, it’s hard to hear. But don’t take the feedback from us, listen to the case for the next generation of business cards from our Digital Hospitality podcast guests Jason Alvarez-Cohen and Nick Eischens, founders of Popl.
Popl gives you the power to simply Tap someone else's phone to share anything — instantly. https://popl.co/
Our special guest host on this video podcast is friend of the-show Josh Palet (https://www.instagram.com/joshpalet) from JP25 Media.
Along with our video crew from Rising Tides Creative, we drove up to Beverly Hills to Popl headquarters to connect with co-founders Nick Eischens and Jason Alvarez-Cohen.
What is Popl? —
Popl is an NFC-based digital business card that makes networking paperless and efficient, changing the game when it comes to growing your leads and becoming your best.
So, how does Popl work?
“All I have to do is have a Popl tag on the back of my phone,” begins Nick Eischens (https://www.linkedin.com/in/nick-eischens) on their tech driven tag that looks like a sticker. “You get a push notification when tapped and it'll open right to my digital business card with my full profile.”
➤ Popl Website — https://popl.co/
➤ Popl on Forbes 30 Under 30 — https://www.forbes.com/profile/popl
➤ Custom Branded Popls — https://popl.co/products/customs
No longer do you have to carry a stack of bulky business cards – of your own or of others – that make your wallet look as cumbersome as that of George Costanaza. Rather, you can connect to future friends, clients or colleagues with the tap of a phone.
This proves perfect for both business networking and interacting socially.
“I choose which links I get to share,” Nick says of his Popl on the Digital Hospitality podcast. “So, if I'm going to a conference, I can switch over to my business profile and then immediately share my business links. Then say I'm going to the bar after the event and I don't want to share my LinkedIn, I can switch over to my personal profile and share my Instagram, Twitter and Snapchat.”
* Share with anyone (even those without Popl)
* Instantly share your info, handles, payments, music, more.
* Works with iPhones and Androids
* You Can Use One Link for Everything
* Unlock more with Popl Pro — https://popl.co/pages/pro
Building on the backs of giants, Nick Eischens and Jason Alvarez-Cohen are leveraging the power of the smartphone to make networking seamless. Thankfully, Popl works even without your new contact having the tag or the app.
“With NFC, you can send a piece of data to a phone without that phone needing an app or product themselves,” explains Jason Alvarez-Cohen (https://www.linkedin.com/in/jasonalco) on the Digital Hospitality interview. "That's the beauty of Popl. I can be with ten new people who have never heard of...
Fail 1,000 Times To Nail It When It Counts | Ben Arnot (Smoking Hot Confessions) | DH104
Ben Arnot has another Smoking Hot Confession to share — he's not scared to fail. That's because he nails it when it counts.
The Australian barbecue educator, Smoking Hot Confessions podcast host, and self-taught digital media mastermind, was our guest on Digital Hospitality, where Ben Arnot shared stories and lessons about his digital growth, the business of BBQ, and hacks for Planning, Producing, Publishing, and Promoting your own digital media online.
"The purpose of Smoking Hot Confessions is to help people improve their lives through the power of BBQ."
• Visit Smoking Hot Confessions online : https://smokinghotconfessions.com/
• Follow Ben Arnot on Social Media @smokinghotconfessions : https://www.instagram.com/smokinghotconfessions/
• Check out the Smoking Hot Confessions podcast : https://smokinghotconfessions.com/shcpodcast/
• Meat N Fire Media Services : https://meatnfiremediaservices.com/
Ben Arnot on Digital Hospitality | Episode 104
Ben Arnot is everywhere it seems.
As the host of the Smoking Hot Confessions BBQ podcast and one-half of the husband-and-wife Meat N Fire Media Services company, Ben’s online engagement spans time zones, platforms, and language barriers.
However, during the pandemic, he was stuck at home like everyone else.
Sadly, it wasn’t all good at home.
“We hired this guy for a $15,000 job on our house and he was a complete con man,” recalls Ben Arnot on the Cali BBQ Media podcast.
“It turned into a $50,000 job. We had to hire someone else to redo everything that he'd done.”
Down on cash and with the world quickly put on pause, Ben and his wife Bree Arnot had an extremely difficult call to make.
“We were in this situation of staring down the barrel of this giant mortgage and going, ‘OK, we either sell the house and move back in with my dad and try and find jobs somewhere else,’” begins Ben, “‘or we back ourselves, take stock of what we’ve got, see what can we do with it and double-down on ourselves.’”
Arnot Family Goes All-In on Digital Skills:
As you can guess by the people we have on this show, you already know what Ben did.
Doubling-down on the work skills of him and his wife, they went full force into creating content and providing digital services.
“I built this home studio that I'm sitting in now,” shares Ben Arnot. “And I started to do a bunch of different stuff while we were all in lockdown because we have quite a sizable community on Facebook.”
@SmokingHotConfessions Social Media
• Facebook: https://www.facebook.com/SmokingHotConfessions
• Instagram: https://www.instagram.com/smokinghotconfessions
• Pinterest: https://www.pinterest.com.au/SHConfessions
Brand It Like It’s Hot! | Phyllis Williams-Strawder (CKO Creator) | DH103
Phyllis Williams-Strawder knows hot brands always leave a mark. That's why the creator of CKO Creator wants you to Brand It Like It's Hot!
Check out this Digital Hospitality podcast interview with Phyllis Williams-Strawder to learn about her insightful journey from barbecue to branding, becoming an entrepreneur, communicating online, using Clubhouse, and many more stories and lessons from a tremendous thought leader.
* Learn More about CKO Creator at: https://www.ckocreator.com
* Connect with Phyllis Williams-Strawder on Social Media @CKOCreator: https://www.facebook.com/CKOCreator/
* Follow Phyllis Williams-Strawder @CKOCreator on Clubhouse: https://www.joinclubhouse.com/@ckocreator
One look at the LinkedIn profile for Phyllis Williams-Strawder and you’ll find she’s a brand coach, an author and a CFO.
One conversation with Phyllis and you’ll quickly find she’s not a bullshitter.
“I'm not trying to be mean,” Phyllis quickly asserts on the Digital Hospitality podcast. “I'm trying to get you to the place where you want to be. And so, you're going to get some tough love and we're going to get this thing done.”
Pulling no punches, Phyllis’s real talk and down to business demeanor is uncensored and unexpected. In a world of newly coined coaches and corporate speak, it may be more important than ever.
See, Phyllis’s "Ghetto Country Brand Strategy" work is exactly the kick in the ass almost everyone living in the 'fake it until you make it' fantasy world really needs.
After a decade of running Bigmista’s Barbecue in Long Beach with her husband, Phyllis learned the ins and outs of the hospitality industry and also the role she best plays in it.
“This industry is broken from the inside out,” notes Phyllis. “There are a lot of people within the industry that love hospitality. They're all about serving people and they want to do that. They just don't want to do it for you.”
Phyllis believes people want to work and they want to serve. What Phyllis realizes is that hospitality isn’t just about being nice, it’s about being honest.
This honesty, service and loyalty does not stop with your customers either, it has to be felt and experienced by your staff just as much.
Be True to Yourself:
The starting point for this fluid flow of honesty and hospitality? Being true to yourself and knowing who you are. This means leaning into your quirks and letting the world love them because you do, too.
“Let's roll out all your crazy and find out what works within your restaurant,” Phyllis advises. “When I talk about people's crazy it’s about leaning into that. This is true especially in the restaurant.”
CKO CREATOR — https://www.ckocreator.com/
In a world where everyone is so consumed with being perfect and polished they forget who they are and neglect who they’re serving. On the contrary, Phyllis sees the ‘crazy’ within an individual as the basis of their brand.
Owning that human aspect may be scary in public or in the workplace, but it’s what builds loyalty, love and relationship with your customers and your staff.
“It takes a level of vulnerability and transparency in order to make sure that you're making that relationship when people come in and they actually come for you,” shares Phyllis.
During her decade running Bigmista Barbecue wit...
Cal Ripken Jr. of Clubhouse | Guy Clarke (Restaurant Marketing Consultant) | DH102
Restaurant Marketing Consultant Guy Clarke is the Cal Ripken Jr. of Clubhouse.
Even in 2021, many of us are still weary of social media, especially when it comes to trying out the latest app like the Clubhouse drop in audio chat platform.
Maybe the life of this week's Digital Hospitality guest Guy Clarke can change your mind on that.
* Listen, Watch, Read, and Learn with Digital Hospitality every week: https://calibbq.media/podcast-episodes
Episode Chapters —
[0:00] Digital Hospitality podcast interview with Guy Clarke (@GuyEats239)
[3:25] Why Sign Up for Clubhouse app?
[5:26] Going Viral on Clubhouse
[11:06] Hosting Clubhouse Town Halls
[14:21] Meeting Wife on Twitter
[28:33] Stay Curious, Get Involved, Ask for Help
[33:09] Read the Room Online
[43:23] Founding Sizzle Dining
• Connect with Guy Clarke on Instagram @GuyEats239: https://instagram.com/guyeats239
• Follow Guy Clarke @guyeats and join the Restaurant Marketing Club on Clubhouse: https://www.joinclubhouse.com/@guyeats
• Follow Shawn P. Walchef @shawnpwalchef and join the Digital Hospitality Club on Clubhouse: https://joinclubhouse.com/@shawnpwalchef
• Subscribe to the Cali BBQ channel on Youtube and click the bell icon to get notified of new videos: https://www.youtube.com/channel/UCMctYe4sqv9jxfmWmp0C2sw
As the founder of Sizzle Dining, owner of OneChipChallenge.com and a self-described ‘event person,’ Guy Clarke's curiosity surrounding the digital world has literally been life changing.
“I was actually a beta tester for Twitter,” shares his notes on the podcast about using social media.
So, how’d that go for him?
“I met my wife on Twitter!” shares Guy.
Still married to his original online crush, the evolving event person with many passion projects in the food industry was surviving during the tough time that was the pandemic, but he didn’t quite feel like he was thriving.
Desperately missing the human interaction that fuels him, he considered checking out the latest app that was building a buzz, Clubhouse. Despite his early advancements in life launched by apps, the idea of adding a potential time suck to his already full plate wasn’t quite appetizin...
Truth + Transparency Creates Compelling Content | Josh House (Pickles & Bones Barbecue) | DH101
Josh House and Shawn Walchef may have been separated at birth.
The Pickles & Bones Barbecue co-owner in Milford, OH and the Cali BBQ founder from La Jolla, CA may not have grown up in the same home, but they found each other in a familiar house just the same.
“I’m a big podcast guy and I learn through listening,” says Josh House when he was a guest on the Digital Hospitality podcast in June 2021.
“I’ve come to learn how valuable the audio form is, and I enjoy Clubhouse. It’s a cool way to get a good group of people across the country together and talk about the stuff we’re all thinking about.”
Learn more about Pickles and Bones Barbecue at: https://www.picklesandbones.com/
Subscribe to the Cali BBQ YouTube channel and click the bell icon to get notified of new videos: https://www.youtube.com/channel/UCMctYe4sqv9jxfmWmp0C2sw
PODCAST CHAPTERS —
* [0:00] Intro to Digital Hospitality podcast interview with Josh House (Pickles & Bones Barbecue)
* [2:15] Using the Clubhouse App
* [8:46] The Importance of Mentorship
* [12:16] Opening Another Restaurant
* [17:09] Hospitality is Making Memorable Moments
* [23:27] Starting a Podcast as a Restaurant Owner
* [37:46] Mental Health Awareness
* [43:23] Connect with Josh House
Building the Pickles and Bones Barbecue Business:
Through the drop-in audio chat app Clubhouse, the two barbecue businessmen turned media mavens found each online and found out they had a lot in common.
* Both men work with their wives.
* Both men run their own podcast.
* Both men were raised in the kitchen.
“I’ve been a chef my whole life,” recalls Josh. “Washing dishes and making pizzas when I was 14. I went to college and realized it wasn’t for me and I fell in love with restaurants — every part of it.”
In Ohio, Josh put in his time in the kitchen just as Shawn grinded it out on the operational side. By the mid-2010s, Josh was ready to expand past his executive chef status and start carving out a company of his own.
“My wife and I purchased a food trailer,” Josh looks back. “We set up in a parking lot not far from our house as a side hustle on Sundays when I was off work. We did twelve Sundays in 2015 and got great feedback.”
It didn’t take long for Josh and his wife’s food truck to become a brick and mortar location and a full-time endeavor. Pickles and Bones Barbecue became a staple of Milford, feeding the city and becoming part of its fabric.
“Our goal was to establish ourselves as a pillar of our community,” Josh shares. “We give back to schools and any non-profit we can partner with.”
In the time since opening, Josh and his wife have become credible in their community like any good neighbor. They are accountable, they are hospitable, they make great moments for others and they strive to get better every day.
A Must Listen for EVERY Hospitality Professional!!
Timely, Thought provoking, Action Inspiring, and Real Value in Every episode!!
Real conversations and real value
Every time I listen to one of these episodes, I feel so refreshed. Not only is the content valuable but the authenticity, originality and just “down-to-earth” style of the host and guests makes this one of my favorite podcasts. I highly recommend! -@stinsonspeaks
Incredible host. Insane info
So many “entrepreneurs” talk big game and don’t have proof of concept.
Shawn isn’t that guy!
He has game and proven experience as an expert in the food and hospitality field.
His podcast brings tons of useful info and is a must from growing entrepreneurs and business owners.