84 episodes

"Dispatch in Depth" is the only podcast that delves into the why and how of emergency dispatch. Each episode we will talk with a different researcher about the work they’re doing to make emergency dispatch as safe and effective as possible worldwide. “Dispatch in Depth” is the official research podcast of the International Academies of Emergency Dispatch.

Dispatch in Depth Dispatch in Depth

    • Science
    • 4.6 • 29 Ratings

"Dispatch in Depth" is the only podcast that delves into the why and how of emergency dispatch. Each episode we will talk with a different researcher about the work they’re doing to make emergency dispatch as safe and effective as possible worldwide. “Dispatch in Depth” is the official research podcast of the International Academies of Emergency Dispatch.

    The Next Generation of Dispatchers with Lori Henricksen

    The Next Generation of Dispatchers with Lori Henricksen

    Lori Henricksen, director of the emergency telecommunications program for high schoolers at the Veterans Tribute Career and Technical Academy in Las Vegas (Nevada), discusses the creation of her program and the challenges it presents, as well as the benefits of training teenagers for careers in first response. 



     



    For Your Information: 



    Lori will be speaking at NAVIGATOR 2021! Check out her session “From High School to High Stress: One High School is Training the First Responders of the Future” on Wednesday, July 14 at 9:00 a.m. (PST) 



     Check out the Veterans Tribute Career and Technical Academy’s website: vtcta.org   



    Got a question for Lori? Email her at: henrile1 (at) nv (dot) ccsd (dot) net 

    • 22 min
    The Hall Ambulance Way with Lavonne Hall and Mark Corum

    The Hall Ambulance Way with Lavonne Hall and Mark Corum

    Lavonne C. Hall, president and CEO, and Mark Corum, director of media services, discuss the history of Hall Ambulance Service. Hall Ambulance is based in Bakersfield, California, and is celebrating its 50th anniversary this year. They talk about how it started and the milestones it's achieved along the way.



    For Your Information: 



    Learn more about Hall Ambulance Service on their website: https://hallamb.com/ 



    Facebook: @hallambulanceservice 



    Instagram: @hallambulance 



    Twitter: @hallambulance 

    • 14 min
    How to 911 with Erica Snyder and Sami Pohl

    How to 911 with Erica Snyder and Sami Pohl

    Sami Pohl and Erica Snyder, dispatchers with the City of Loveland Emergency Communications Center in Loveland, Colorado, discuss their podcast How to: 911, which they use to answer common questions and misconceptions held by the public about emergency services.



    For Your Information:



    Check out How to: 911 on other platforms: https://linktr.ee/Howto911



    Email the podcast hosts directly: howto911 (at) cityofloveland (dot) org



    Loveland Emergency Communications Center: https://www.facebook.com/lovelandemergencycommunicationscenter/

    • 20 min
    One Step at a Time with Sean Ash

    One Step at a Time with Sean Ash

    Sean Ash, an Emergency Call Handler for the London Ambulance Service NHS Trust discusses how he got into emergency dispatching as well as what it’s like to be a dispatcher with a disability. 



     



    For Your Information: 



    Read the Journal of Emergency Dispatch article about Sean: https://iaedjournal.org/one-step-at-a-time/  



    Donate to Sean’s fundraiser: https://www.justgiving.com/fundraising/goingthextramile  



    Get in touch with Sean: http://facebook.com/seanashx  

    • 26 min
    High Expectations and High Support with Chaplain Russ Myers

    High Expectations and High Support with Chaplain Russ Myers

    Chaplain Russell Myers, Allina Health EMS, talks about the role of chaplains in EMS and emergency dispatch. He discusses research he’s conducted about the most stressful EMS calls as well as things to consider when deciding whether to bring a chaplain into your center. 



     



    For Your Information: 



    Ask Chaplain Myers your questions directly at russellnmyers (at) yahoo (dot) com. 



    Be on the lookout for Russ’s upcoming book, “Because We Care: A Handbook for Chaplaincy in Emergency Medical Services.” 



    Read more about EMS chaplains: 



    https://www.ems1.com/ems-products/ems-data-management/articles/374719048-Q-A-How-can-leaders-identify-and-help-EMS-providers-who-need-support/  



    https://www.ems1.com/paramedic-chief/articles/393547048-EMS-Chaplaincy-Evidence-based-professional-practice/  



    https://www.ems1.com/patient-care/articles/enhancing-wellbeing-engagement-and-patient-care-in-ems-with-weak-ties-zXfe3ofzXc6FRMx2/ 



    https://www.ems1.com/mental-health/articles/are-you-getting-cold-and-calloused-8skgoQMRK9ozONuw/  

    • 25 min
    Brock’s Law with Kim Ruether

    Brock’s Law with Kim Ruether

    Kim Ruether, founder of Project Brock, gives some background on “Brock’s Law” and Project Brock, a nonprofit dedicated to preventing sudden cardiac arrest in young people through awareness, education, and action. 

     



    For Your Information: 



    Read the Journal article about Brock's Law: https://iaedjournal.org/meet-brock/ 

    Learn more about Project Brock: https://projectbrock.com/ 

    Project Adam: https://www.projectadam.com/Heartsafeschools

    Find out how to protect youth from SCA: https://parentheartwatch.org/ 

    Learn CPR: https://citizencpr.org/  

    Find out more about SCA: https://www.sca-aware.org/  

    • 20 min

Customer Reviews

4.6 out of 5
29 Ratings

29 Ratings

reinkekr ,

More please!

More please!!! I’m passionate about dispatch and am currently going through the hiring process. Your podcast has so much potential to help educate and prepare newcomers to the field. Thank you!!

crackscan31 ,

Good show.

I like this show. I just wish it had more about dispatch on the law enforcement side.

Dqloves ,

Unique perspective on current Emergency Dispatch

Great podcast about real data and studies by the International Academies of Emergency Dispatch. This posthaste gives you an idea of all that goes into data analytics about a sensitive and important subject of Emergency Dispatch.

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