Service Drive Revolution with Chris Collins Business Outlaws Network

In this episode of Service Drive Revolution, Chris Collins unveils the secret to exceptional customer communication in the Service Drive. If you've ever struggled with keeping your customers informed and satisfied, this is a must-watch.Discover the common pitfalls that Advisors and Managers fall into when it comes to communication and learn how to avoid them. Chris shares real-world examples and practical strategies that you can implement immediately to take control of your conversations and boost customer loyalty.From setting expectations to building trust, this episode covers it all. You'll walk away with a newfound understanding of what it takes to be a master communicator in the Service Drive.
#CustomerCommunication #ServiceDrive #AutomotiveIndustry #CustomerSatisfaction #ServiceAdvisors
0:00 - 9:00 Jet Ski's and Moving to Vegas?
9:00 - 14:00 News
14:00 - 30:00 The Secrets To Good Customer Communication
Discounted Offers for Training and Books in Description Below ⬇⬇⬇
Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer
Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. 
http://bit.ly/CCIschedule
Got a question? Call us at 1-833-3-ASK-SDR
Grab our best selling books for your team:
Your 90-Day roadmap to your best Fixed-Ops month ever starts here:
https://swiy.co/F-ln
Millionaire Service Advisor also includes our 11-step Circle of Trust System:
https://swiy.co/F-lq
Join our Facebook Groups:
For Fixed Ops -- http://bit.ly/YTfixedopsgroup
For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

In this episode of Service Drive Revolution Drive By, Chris Collins tackles the question of how to efficiently navigate service contracts in a Dealership Service Department. Discover strategies for streamlining the claims process, increasing Advisor and Technician efficiency, and minimizing the time spent on hold with warranty companies. Learn how dedicating an administrator to handle claims can help you process more contracts in less time, and find out how to build strong relationships with warranty providers to expedite the approval process. If you're looking to boost your service contract efficiency and keep your team focused on delivering top-notch service, this episode is a must-watch.
Discounted Offers for Training and Books in Description Below ⬇⬇⬇
Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer
Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. 
http://bit.ly/CCIschedule
Got a question? Call us at 1-833-3-ASK-SDR
Grab our best selling books for your team:
Your 90-Day roadmap to your best Fixed-Ops month ever starts here:
https://swiy.co/F-ln
Millionaire Service Advisor also includes our 11-step Circle of Trust System:
https://swiy.co/F-lq
Join our Facebook Groups:
For Fixed Ops -- http://bit.ly/YTfixedopsgroup
For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

In this episode of Service Drive Revolution, Chris Collins reveals the secrets to building a Top Dog Service Team in your Dealership. Discover the key traits to look for when hiring Service Advisors and Technicians, and learn how to create a culture of excellence that fosters high performance. Chris shares his insights on the importance of focusing on outcomes, how Managers who aren't top performers themselves often struggle to attract and retain top talent, and the "mirror effect" that can hold Managers back from building a team of superstars. If you're tired of settling for mediocrity in your Service Department, this episode is a must-watch. #bestinshow #entrepreneur #entrepreneurship
0:00 - 8:00 Electronic License Plates and Video Inspections
8:00 - 15:00 News
15:00 - 31:00 Best In Show Hiring Practices
Discounted Offers for Training and Books in Description Below ⬇⬇⬇ Special Discount on Our OnDemand Training -
https://bit.ly/Ondemand-Special-offer
Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line.
http://bit.ly/CCIschedule
Got a question? Call us at 1-833-3-ASK-SDR
Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here:
https://swiy.co/F-ln
Millionaire Service Advisor also includes our 11-step Circle of Trust System:
https://swiy.co/F-lq J
oin our Facebook Groups: For Fixed Ops --
http://bit.ly/YTfixedopsgroup
For Independent Shop Owners --
http://bit.ly/YTRSOSgroup

You don’t want to miss this very special Drive By, as Chris and Coach Christian welcome Coach Cliff on today’s show. These service drive experts give advice on what you need to know as a Service Advisor. Whether you’re nervous about starting the job or you’re an experienced advisor wondering how you can improve communicating with your customers, this Drive By has the answers you’re looking for.
What advice do you have for new Service Advisors? Or if you’ve just started, share your concerns in the comments down below! Don’t forget to like and subscribe.
Discounted Offers for Training and Books in Description Below ⬇⬇⬇ Special Discount on Our OnDemand Training -
https://bit.ly/Ondemand-Special-offer
Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line.
http://bit.ly/CCIschedule
Got a question? Call us at 1-833-3-ASK-SDR
Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here:
https://swiy.co/F-ln
Millionaire Service Advisor also includes our 11-step Circle of Trust System:
https://swiy.co/F-lq
Join our Facebook Groups: For Fixed Ops --
http://bit.ly/YTfixedopsgroup
For Independent Shop Owners -- 
http://bit.ly/YTRSOSgroup

In this special episode of Service Drive Revolution, Chris Collins sits down with special guest Will Guidara. Will is the former co-owner of Eleven Madison Park, a restaurant that earned three Michelin stars and was named the best in the world in 2017. Will shares his insights on unreasonable hospitality, the central theme of his best-selling book, and discusses how these principles can be applied to any industry. Discover the key lessons Will learned throughout his career, from building a team of top performers to creating unforgettable customer experiences. Whether you're in the restaurant business or the automotive industry, this episode is packed with valuable takeaways that will help you elevate your service game to elite levels.
#hospitality #unreasonable #willguidara
Discounted Offers for Training and Books in Description Below ⬇⬇⬇
Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer
Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. 
http://bit.ly/CCIschedule
Got a question? Call us at 1-833-3-ASK-SDR
Grab our best selling books for your team:
Your 90-Day roadmap to your best Fixed-Ops month ever starts here:
https://swiy.co/F-ln
Millionaire Service Advisor also includes our 11-step Circle of Trust System:
https://swiy.co/F-lq
Join our Facebook Groups:
For Fixed Ops -- http://bit.ly/YTfixedopsgroup
For Independent Shop Owners -- http://bit.ly/YTRSOSgroup