The E-commerce Toolbox: Expert Perspectives

E-commerce Experts, Noibu
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The E-commerce Toolbox: Expert Perspectives

Join Noibu co-founder Kailin and our acclaimed guests as we unravel the secrets behind supercharging your e-commerce operations and reveal the best strategies to develop your site’s success. The E-commerce Toolbox: Expert Perspectives is the ideal podcast for e-commerce experts, and your guide to uplevelling your work. Every week, we dive headfirst into the realm of optimizing and perfecting e-commerce websites, engaging in extensive and expert conversations with our guests. Get ready to explore the elite strategies, and cutting-edge insights that propel e-commerce operations to run as smooth as clockwork. But don't worry, this isn't your average dry tech talk – you’ll gain fresh perspectives and actionable insights, ensuring you're captivated from start to finish, and leave with fresh energy and ideas, ready to take your e-commerce business to the next level.

  1. E-commerce Expert Jeff Hanson: Enhancing Customer Experience through Omni Channel Retail

    HÁ 2 DIAS

    E-commerce Expert Jeff Hanson: Enhancing Customer Experience through Omni Channel Retail

    In this episode of the E-commerce Toolbox: Expert Perspectives podcast, host Kailin Noivo interviews Jeff Hanson, Senior Vice President of E-commerce at Floor and Decor, a prominent Omni Channel retailer. Jeff, who has an extensive background in retail and digital strategy, shares insights from his 11 years at Floor and Decor, discussing his journey from graphic design to leading e-commerce initiatives. He elaborates on the multifaceted responsibilities of his role, emphasizing the importance of cross-departmental collaboration to ensure a unified customer experience across channels. Tune in to explore how Floor and Decor is addressing the challenges of modern retail and striving for seamless integration between online and in-store interactions.

    26min
  2. E-commerce Expert Kelly Goetsch: On Headless Commerce and Microservices

    15 DE OUT.

    E-commerce Expert Kelly Goetsch: On Headless Commerce and Microservices

    In this episode of the E-commerce Toolbox: Expert Perspectives podcast, Kailin Noivo is joined by Kelly Goetsch, Chief Strategy Officer at Commercetools and an influential voice in headless commerce. Kelly, a seasoned expert in e-commerce architecture, shares his experiences and insights on the evolution of digital commerce platforms, drawing from his extensive background in technology leadership at Oracle and ATG. He delves into the benefits of a headless approach to commerce, emphasizing the flexibility and scalability it offers to modern retailers. Tune in to discover how brands can future-proof their digital commerce strategies through innovation and technology leadership.

    27min
  3. E-commerce Expert Sophie Wawro: How Shoptalk is Transforming Retail Partnerships

    9 DE OUT.

    E-commerce Expert Sophie Wawro: How Shoptalk is Transforming Retail Partnerships

    Welcome to the 52nd episode of Ecommerce Toolbox: Expert Perspectives – this time, host Kailin Noivo sits down with Sophie Wawro, Global President at Shoptalk, for an in-depth look at how Shoptalk has redefined retail industry conferences. Sophie shares insights into the event’s rapid growth since its 2016 launch, highlighting its unique focus on delivering curated, high-impact networking experiences. She also delves into the innovative double opt-in matchmaking program, which has become a game-changer for B2B networking, fostering tens of thousands of meetings each year. Join us to discover how Shoptalk's commitment to experiential content and tailored networking has turned it into a must-attend event for retail professionals worldwide.

    24min
  4. E-commerce Expert Monica Villaquiran: Blending Infrastructure and Creativity at Richemont

    2 DE OUT.

    E-commerce Expert Monica Villaquiran: Blending Infrastructure and Creativity at Richemont

    In this joint podcast with Salesforce Commerce Cloud, Natalija Pavic welcomes regular host, Kailin Noivo, CEO of Noibu, and Monica Villaquiran, VP of Infrastructure, Client Experience, and Innovation at Richemont, for a deep dive into digital innovation in the luxury retail sector. Kailin shares how Noibu's proactive error-monitoring technology has transformed how brands like Richemont optimize their online experiences, preventing costly technical issues from disrupting customer journeys. Monica adds her insights into how luxury retailers are integrating digital tools to create seamless experiences, reflecting on the key role AI now plays in identifying and solving complex business challenges. Tune in for an insightful conversation on how luxury brands are balancing tradition with cutting-edge tech and what the future of AI holds for the retail industry.

    35min
  5. E-commerce Expert Brent Bellm: Embracing Open SaaS: BigCommerce's Strategy for Flexibility and Customization

    25 DE SET.

    E-commerce Expert Brent Bellm: Embracing Open SaaS: BigCommerce's Strategy for Flexibility and Customization

    In the fiftieth episode of the E-commerce Toolbox: Expert Perspectives podcast, Kailin Noivo sits down with Brent Bellm, CEO of BigCommerce, to discuss the evolution and future of one of the top e-commerce platforms. Brent, who has led BigCommerce through significant growth and transformation over the past decade, shares his journey from management consulting to becoming a key player in the e-commerce space. He explains how BigCommerce has shifted focus from SMBs to mid-market and enterprise clients, adapting its platform to meet the complex needs of larger businesses. Tune in to gain insights into how BigCommerce is positioning itself for future success in a competitive e-commerce landscape.

    36min
  6. E-commerce Expert Robin Helfer: Balancing Books and Brands for E-commerce Success

    18 DE SET.

    E-commerce Expert Robin Helfer: Balancing Books and Brands for E-commerce Success

    In this episode of the E-commerce Toolbox: Expert Perspectives podcast, Kailin Noivo welcomes Robin Helfer, an accomplished CFO and COO with a diverse background in retail. Robin, who has previously worked with brands such as Ashley Stewart, Casper, and Swell, shares her journey from public accounting to executive roles in consumer products. She discusses the intersection of finance and operations, highlighting how a strong financial foundation can enhance operational effectiveness. Robin also explores the evolving landscape of e-commerce, the growing importance of direct-to-consumer relationships, and the critical role of technology and strategy in optimizing retail performance. Tune in to gain insights into balancing financial prudence with innovative operational strategies in today's competitive market.

    19min
  7. E-commerce Expert Lorenzo Riberto: Taking Omnichannel From Buzzword to Strategy

    10 DE SET.

    E-commerce Expert Lorenzo Riberto: Taking Omnichannel From Buzzword to Strategy

    In this episode of the E-commerce Toolbox: Expert Perspectives podcast, Kailin Noivo is joined by Lorenzo Riberto, Senior Omnichannel Program Manager at Rossignol. Lorenzo takes us on a journey through the evolution of omnichannel strategies, from basic implementations to advanced integrations. He shares his unique insights on creating a seamless customer experience across all touchpoints, the impact of digital transformation on brand success, and the challenges of balancing direct-to-consumer and wholesale channels. Tune in to discover how Rossignol is mastering omnichannel excellence and driving customer satisfaction in a competitive digital world.

    19min
  8. E-commerce Expert Manish Hirapara: The Three Ts of E-commerce

    4 DE SET.

    E-commerce Expert Manish Hirapara: The Three Ts of E-commerce

    In this episode of the E-commerce Toolbox: Expert Perspectives podcast, Kailin Noivo sits down with Manish Hirapara, CEO of Peak Activity, a leader in digital acceleration and e-commerce innovation. Manish shares his journey from software engineer to CEO and dives deep into the complexities of scaling customized e-commerce solutions for large retailers. They discuss the crucial role of customer experience in driving growth, the challenges of managing technology as businesses expand, and the importance of leveraging data and AI for conversion optimization. Listen to learn how Peak Activity is co-innovating with partners to push the boundaries of e-commerce and stay ahead in the rapidly evolving digital landscape.

    15min
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Sobre

Join Noibu co-founder Kailin and our acclaimed guests as we unravel the secrets behind supercharging your e-commerce operations and reveal the best strategies to develop your site’s success. The E-commerce Toolbox: Expert Perspectives is the ideal podcast for e-commerce experts, and your guide to uplevelling your work. Every week, we dive headfirst into the realm of optimizing and perfecting e-commerce websites, engaging in extensive and expert conversations with our guests. Get ready to explore the elite strategies, and cutting-edge insights that propel e-commerce operations to run as smooth as clockwork. But don't worry, this isn't your average dry tech talk – you’ll gain fresh perspectives and actionable insights, ensuring you're captivated from start to finish, and leave with fresh energy and ideas, ready to take your e-commerce business to the next level.

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