Why Do Pets Matter? Hosted by Debra Hamilton, Esq.

Debra Hamilton, Esq.
Why Do Pets Matter? Hosted by Debra Hamilton, Esq.

Pet custody, pet drama, pet problems and pet solutions will be featured with fabulous guests on Why Do Pets Matter?, a podcast dedicated to pets hosted by pet-focused attorney Debra Hamilton, Esq.

  1. 16 DE AGO.

    Rhonda Bell and Debbie Boone on Elevating Veterinary Receptionists with NAAVR

    In this episode of Why Do Pets Matter?, I’m excited to welcome two incredible guests, Rhonda Bell and Debbie Boone, as we dive into the creation of the North American Association of Veterinary Receptionists (NAAVR). Rhonda and Debbie share their passion for supporting the front desk heroes of veterinary practices—the client service representatives (CSRs). We discuss the vital role CSRs play in shaping client experiences and ensuring the smooth operation of veterinary clinics. Together, we explore the inspiration behind NAAVR, the challenges faced in its creation, and the overwhelming response from the veterinary community. Whether you're a CSR, a veterinary professional, or simply interested in the veterinary industry, this episode offers valuable insights into the importance of communication, client care, and the future of veterinary receptionists. Tune in, learn more about NAAVR, and discover how this new association is set to elevate the standards of veterinary client service. Don't miss out on this engaging and informative conversation!   Guest Links: https://naavr.org/https://www.facebook.com/naavr/https://www.instagram.com/naavr_ccep/ https://www.linkedin.com/in/rhondabellcvpm/ https://www.linkedin.com/company/dogdaysconsulting/ https://dogdaysconsulting.com/ Website: https://debbieboonecvpm.com/ FB: https://www.facebook.com/debbieboonecvpm IG: https://www.instagram.com/debbieboonecvpm/ LI: https://www.linkedin.com/in/debbiebooneveterinaryconsultant/ Podcast: https://thebendpodcast.podbean.com/ YT: https://www.youtube.com/channel/UCVU41sDEnXV_OSVllDpswMA Debbie’s Book: https://www.amazon.com/Hospitality-Healthcare-Debbie-Boone/dp/1953315305 Patreon Link: https://www.patreon.com/debbiebooneveterinaryconsultant   Show Links: https://hamiltonlawandmediation.com/ https://www.facebook.com/HLawMediation Debra's Book: "Nipped in the Bud, Not in the Butt: How to Use Mediation To Resolve Conflicts Over Animals," https://www.amazon.com/Nipped-Bud-Not-Butt-Mediation/dp/151502024X/ref=sr_1_1 SUBSCRIBE: https://www.youtube.com/@UCJ9wbi1hpSKYaYaftXpoNAA

    49min
  2. 14 DE AGO.

    Unpacking Veterinary Success with Debbie Boone: Communication, Collaboration, and a New Era for Veterinary Receptionists

    In this episode of Why Do Pets Matter?, I’m thrilled to sit down with my dear friend, Debbie Boone, founder of Debbie Boone Consulting and author of Hospitality in Health Care. Debbie, who was also the president of the Vet Partners Group, brings her wealth of experience to our conversation as we dive into improving communication, collaboration, and transparency within veterinary practices. We chat about the vital role of client service representatives (CSRs) and how creating a positive work environment can lead to better experiences for clients and pets alike. Plus, Debbie shares some exciting news about her latest project—the North American Association of Veterinary Receptionists (NAAVR)—a new initiative focused on empowering and supporting veterinary receptionists.   Guest Links: https://naavr.org/https://www.facebook.com/naavr/https://www.instagram.com/naavr_ccep/ Website: https://debbiebooneconsulting.com/ FB: https://www.facebook.com/debbiebooneconsulting/ IG: https://www.instagram.com/debbiebooneconsulting/ LI: https://www.linkedin.com/in/debbiebooneveterinaryconsultant/ Podcast: https://thebendpodcast.podbean.com/ YT: https://www.youtube.com/channel/UCVU41sDEnXV_OSVllDpswMA Debbie’s Book: https://www.amazon.com/Hospitality-Healthcare-Debbie-Boone/dp/1953315305 Patreon Link: https://www.patreon.com/debbiebooneveterinaryconsultant   Show Links: https://hamiltonlawandmediation.com/ https://www.facebook.com/HLawMediation Debra's Book: "Nipped in the Bud, Not in the Butt: How to Use Mediation To Resolve Conflicts Over Animals," https://www.amazon.com/Nipped-Bud-Not-Butt-Mediation/dp/151502024X/ref=sr_1_1 SUBSCRIBE: https://www.youtube.com/@UCJ9wbi1hpSKYaYaftXpoNAA

    38min
4,7
de 5
12 avaliações

Sobre

Pet custody, pet drama, pet problems and pet solutions will be featured with fabulous guests on Why Do Pets Matter?, a podcast dedicated to pets hosted by pet-focused attorney Debra Hamilton, Esq.

Para ouvir episódios explícitos, inicie sessão.

Fique por dentro deste podcast

Inicie sessão ou crie uma conta para seguir podcasts, salvar episódios e receber as atualizações mais recentes.

Selecionar um país ou região

África, Oriente Médio e Índia

Ásia‑Pacífico

Europa

América Latina e Caribe

Estados Unidos e Canadá