Episode 418: Lessons Learned From Scaling Local Cafes

In this episode, Bradley Hamner sits down with Jean Bernstein, the visionary owner and operator of Flying Star Cafe, a nextgen casual restaurant group based in Albuquerque, New Mexico. With over 30 years of experience in the food service industry, Jean has built a brand that redefines traditional dining by putting the power of choice in the hands of the customer.

Flying Star Cafe, with six thriving locations and five satellite coffee shops, blends elevated cuisine with a fluid, customer-centered service style. Jean shares how she has challenged the norms of fast-casual dining and cultivated a unique experience that resonates with modern diners.

• How Flying Star Cafe differentiates itself in a competitive restaurant market.
• The importance of empowering customers in shaping their dining experience.
• Jean’s journey of 30+ years in the food industry and her insights into what it takes to stay relevant.
• Practical advice for restaurant owners looking to innovate and thrive in the evolving food service landscape.

Whether you’re in the food industry or just looking for inspiration on how to challenge the status quo in your business, Jean’s story is full of actionable insights and a fresh perspective on creating value through innovation.

Connect with Jean Bernstein:

Learn more about Flying Star Cafe at https://www.flyingstarcafe.com/

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