Episode 99 - Talking about Conflict at Work in Family Businesses with Liz Kislik

Contrary to what we might observe, it's not always clear that there's conflict in the workplace. We might witness a scene when things fall apart but there are many factors before then that can be addressed to actually stop that conflict from happening! 

In this episode of The Disruptive Successor Show, Jonathan has an insightful conversation with Liz Kislik, President of Liz Kislik Associates, on why there's so much conflict at work. She also talks about handling conflict in family businesses and what leaders can do best.

HIGHLIGHTS

• Why is there so much conflict at work?
• How conflict is different in family businesses
• The damage that conflict and conflict avoidance does in the workplace
• Making sure generational transitions are done successfully
• On Liz's TEDx Talk and who should watch it

QUOTES

LIZ: Why the leader needs to communicate and embody safety

“I don't think leaders provide trust. I think they can provide safety. But trust is something we bring ourselves based on our own experiences. There are people who never will trust. It doesn't matter who they work for, it doesn't matter how you go out of your way. Some people can't do it."

LIZ: Leadership now moves away from "command and control"

“Now that we expect collaboration, that's a whole other ball game. Because you have to be able to get along to collaborate and you have to be able to disagree. Otherwise, the collaboration may look nice and sound nice, but it may not accomplish anything because if everybody had the same opinion, you can't make much change when you need it."

Connect with Liz and learn more about her work:

• About Liz
• Lizkislik.com

If you enjoyed today’s episode, please subscribe, review and share with a friend who would benefit from the message. If you’re interested in picking up a copy of Jonathan Goldhill’s book, Disruptive Successor, go to the website at www.DisruptiveSuccessor.com