Payments Beats

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Payments Beats

Welcome to Payments Beats, your premier destination for comprehensive insights into the world of payments. Our podcast delves into a diverse range of topics, including merchant payment acceptance, cards, real-time payments, payments systems, cross-border payments, fraud management and transit ticketing. Join us as we navigate the ever-evolving landscape of payments, uncovering new perspectives and trends that will expand your knowledge, keep you informed, and ensure you're part of the conversation. Tune in to our website for new episodes uploaded every fortnight. Let's stay in sync with the beat of payments!

  1. Payment Orchestration Strategies: Building vs. Buying – Industry Insights

    13 DE NOV.

    Payment Orchestration Strategies: Building vs. Buying – Industry Insights

    In this episode, hosted by Mangala Martinus, MD of Payments Consulting Network and Merchant Advisory, tackles the buy versus build dilemma in payment orchestration. Our expert speakers: John Lunn, CEO at Gr4vy and Anthony Bracic, Head of Product at Wpay, outline the key considerations businesses face when deciding between building an in-house solution or buying a third party. They discuss the common challenges; key considerations; success stories; the importance of scalability and futureproofing for innovation; and ease of customisation.

    28min
  2. Network Tokenisation

    14 DE OUT.

    Network Tokenisation

    Merchants find it challenging to keep up with the innovations on Network Tokenisation. In this episode, Liz Beggs, Chief Operating Officer at Payments Consulting Network and Merchant Advisory, dives into a discussion with Cameron Fredericks, Payment Partnerships Manager at David Jones and Surin Fernando, Senior Vice President and Head of Customer Solution Centre at Mastercard Australasia, to give merchants a better understanding on what it is, updates in this space and the benefits for online businesses to implement this capability.

    33min
  3. AI In Payments & Lending

    26 DE AGO.

    AI In Payments & Lending

    Hosted by Jordan Olivas, Commercial Director for Payments Consulting Network, this episode discusses the evolving role of AI in fintech and payments with John Minutaglio, the Chief Technology Officer for Payarc.     The conversation delves into the widespread confusion and varying levels of readiness among companies regarding AI adoption. John highlights how despite strong board-level support for AI, a lack of deep understanding can still lead to unrealistic expectations and potential pitfalls.  The episode concludes with insights into the future impact of AI on consumer confidence and customer service.

    20min
  4. OmnichannOmnichannel - Challenges and Opportunitiesel - Challenges and Opportunities

    12 DE JUN.

    OmnichannOmnichannel - Challenges and Opportunitiesel - Challenges and Opportunities

    In this episode of the Payments Beats Podcast, Payments Consulting Network and Merchant Advisory Chief Operating Officer, Liz Beggs and and co-host Marketing Partnerships Manager, Bernadette Walsh, welcome Peter Ratcliffe, Head of Technology at RM Williams, and Peter Clarke, Chief Technology Officer at Lorna Jane. Our guests this week are speakers at the National Retail Federation APAC conference in Singapore, where they discuss mastering the art of omnichannel transformation and understanding its business impact. The episode delves into the importance and challenges of companies having a high-performance technology team driven to enhance both customer and employee experiences. Both guests also discussed the importance of reliable technology solutions and strong partnerships, emphasising how the new point of sale system from NewStore has dramatically improved operational efficiency and employee satisfaction.

    17min
  5. Adding friction to real-time payments. Is it the best way to combat fraud and scams?

    27 DE MAI.

    Adding friction to real-time payments. Is it the best way to combat fraud and scams?

    At the AusPayNet Summit in late 2023, there was a growing advocacy for adding friction to real-time payments—in other words, making them less instantaneous—to reduce, prevent, and protect against fraud and scams. The rationale is that real-time payments speed up the settlement process, which bad actors can exploit to commit fraud, swiftly transferring and withdrawing funds illegally, leaving consumers to bear the losses.  In this episode, Chris Jewell, CEO of Zepto, joins Matt Sykes, Director at Payments Consulting Network, to discuss the opportunities and challenges of real-time payment facilitation. They will delve into whether introducing friction to the settlement process is the most effective strategy to mitigate the risk of fraud associated with real-time payments.

    27min
  6. Corporate Travel Payments

    10 DE ABR.

    Corporate Travel Payments

    In this episode, Leo Lipis, Director at Payments Consulting Network, discusses corporate travel payments with Colin Adams, Director of Payments Consulting at HRS, a leading technology company focused corporate travel.  The corporate travel industry, valued at $800 billion, poses challenges for the traveler, the corporate, and the merchant. Travelers want to be sure that they have payment acceptance and flexibility wherever they need it; corporates want to control cost, risks, and ease of reconciliation while ensuring that they maintain their duty of care; and merchants such as hotels and airlines want to attract corporate customers. Each has its own set of needs and balancing these is difficult.  With corporate travel payments, the needs revolve more around the person and the company making payments rather than accepting them. The conversation thus turns the tables on many payments' conversations, addressing the needs of each set of stakeholders in turn.

    20min
  7. Leading Strategies to Engage Customers to Promote Environmental Sustainability

    3 DE ABR.

    Leading Strategies to Engage Customers to Promote Environmental Sustainability

    In this new episode, we are joined by David Tay, Asia Pacific Senior Director and Head of Client Engagement at Visa, who shared valuable insights alongside Richard Hartung, Research Director for Payments Consulting Network. Together, they delved into how financial institutions are proactively engaging customers on environmental sustainability.     The conversation centred on driving awareness, engagement, and loyalty among consumers, with a focus on actions taken by FIs in each of these areas. The podcast zooms in on the realm of cards and payments, specifically exploring features that catalyse behavioural shifts by individuals and companies, ultimately contributing to efforts to mitigate climate change. Rather than traditional incentives like rewards or cashback for donations to non-profits, or the use of alternative materials for card production, the discussion delves into how cards and payment programs can actively influence the adoption of eco-friendly behaviours.

    15min
  8. Blockchain 102

    19 DE MAR.

    Blockchain 102

    In our second episode dedicated on Blockchain, Liz Beggs, Chief Operating Officer at Payments Consulting Network and Merchant Advisory, dives deeper into the topic. Joined once again by Chin-Tah Ang, General Manager Singapore of Crypto.com, they explore the evolution from Web1 to Web3, highlighting the shift from centralised control to decentralised ownership in Web3, along with insights into digital currencies like stablecoins and central bank digital currencies (CBDCs). The conversation also delves into blockchain technology, its role in ensuring data immutability and transparency through distributed networks, and its cryptographic protection.

    24min
Ver tudo (27)

Sobre

Welcome to Payments Beats, your premier destination for comprehensive insights into the world of payments. Our podcast delves into a diverse range of topics, including merchant payment acceptance, cards, real-time payments, payments systems, cross-border payments, fraud management and transit ticketing. Join us as we navigate the ever-evolving landscape of payments, uncovering new perspectives and trends that will expand your knowledge, keep you informed, and ensure you're part of the conversation. Tune in to our website for new episodes uploaded every fortnight. Let's stay in sync with the beat of payments!

Informações

  • Criado por
    Payments Consulting Network
  • Anos de atividade
    2 mil
  • Episódios
    27
  • Classificação
    Livre
  • Copyright
    © 2023
  • Site do podcast
    Payments Beats

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