Anablock Podcast

Anablock
Anablock Podcast

Hello and welcome everyone. I am Vuk Dukic and this is Anablock podcast. This show is exploration of enterprise software, technology, ideas, business, science and strategy. This podcast is for anyone that likes to learn new things about business and technology. This podcast is brought to you by Anablock. Anablock is a system integrator and Salesforce partner. Anablock’s technical team helps organizations to implement, customize, and optimize their Salesforce applications.

  1. 22/12/2023

    Exploring the Intersection of Leadership and Technology with Josh Teitelbaum, Senior Engineering Manager at Zendesk

    Welcome back to the Anablock podcast! In our latest episode, we had the pleasure of speaking with Josh Teitelbaum, the Senior Engineering Manager at Zendesk. Josh gave us a fascinating glimpse into his role, overseeing teams that handle the core platform with a focus on deploying CICD, performance, reliability, and scalability. He shared his unique journey from physics to software engineering, culminating in his current leadership role. Throughout our conversation, Josh emphasized the importance of maintaining a balanced emotional demeanor as a leader, skillfully navigating the dual responsibilities of technical and managerial roles. Our discussion also ventured into the realm of AI in software engineering. Josh shared his experiences with AI tools like ChatGPT and their potential application in coding while acknowledging their current limitations. He shed light on his recruitment strategy, emphasizing the value of curiosity and fearlessness in engineers. A key highlight of our chat was Zendesk's innovative use of AI in customer support, where it's used to augment human agents rather than replace them, enhancing the customer experience. Get in touch with Josh at Linkedin. Stay tuned for more insightful conversations here at Anablock! For those in a rush: 00:08:17 - Software engineering, leadership, and career path.00:18:00 - Leadership, technical skills, and management for an engineering manager.00:24:51 - Engineering management, code review, and team productivity.00:33:50 - Engineering curiosity, AI, and software development.00:43:10 - AI in software engineering and customer support.

    46min
  2. 22/11/2023

    Interview with Bryce Jacobs, AI Engineer

    Join Bryce Jacobs, an AI consultant and software engineer, in an illuminating episode where the world of Artificial Intelligence (AI) is demystified. Starting with personal insights into his AI journey, Bryce shares how he navigated into the field without conventional qualifications, shedding light on diverse entry points for enthusiasts. The conversation delves into the practical realm of AI applications, exploring the emergence of AI agents and their pivotal role in task automation. From chat bots revolutionizing customer support to envisioning a future inundated with sophisticated language models, the episode offers a panoramic view of AI's transformative potential across industries. This episode serves as a comprehensive guide for both novices and tech enthusiasts, offering a roadmap into the evolving world of AI while unveiling its potentials and practicalities. You can check Bryce's work on: www.brycejacobsai.com Join our podcast to uncover the intricate world of AI, gain inspiration, and delve deeper into its transformative capabilities across industries! For those in a rush: 00:00:23 The Journey into AI00:01:25 Transition to Working with AI00:09:38 Building AI Agents00:14:36 Chat Bots as Customer Support00:16:58 AI Agents for Task Automation00:21:42 Shift to Using Large Language Models00:28:43 The Internal Knowledge Base Chatbot00:29:48 The Potential of Chatbots with Language Models00:35:16 The Future of Agent Building Tools00:43:44 AGI and Its Definition00:45:12 Autonomous AI Agents00:51:11 The Role of Software Engineers00:57:09 Using Transcription as Training Data for Language Models00:58:22 The Importance of Training Data for AI Models01:07:44 Advice for Building Technical Skills in AI01:10:40 The Importance of Niching in AI01:12:02 Getting Started with AI01:12:58 Harnessing the Power of AI for Businesses

    1h15min
  3. 02/03/2023

    Interview with George Xing, Co-founder and CEO of Supaglue

    The new episode of Anablock Podcast is out!   In this episode, we feature a special guest, George Xing, who is the Co-founder and CEO of Supaglue. George has always been passionate about technology and has gained valuable experience and knowledge that has led him to where he is today.  Initially, he worked in finance before transitioning to data science, where he was captivated by the possibilities of the field before it was even a real term.   And if you are wondering what Supaglue is, it is an open-source platform that helps you ship native, customer-facing integrations for Salesforce and HubSpot in a matter of days instead of months!   Join our podcast to get inspired and learn more about the Salesforce ecosystem and how to crack it!   For those in a rush: 00:00 Introduction00:38 Who is George, and what is Supaglue?1:39 Supaglue’s target market2:28 Why was Supaglue founded?4:13 Hubspot integration4:58 Challenges of working with the Salesforce APIs7:31 The biggest value - saving time and effort9:20 When is the right time to reach out to them?11:13 Open source project12:20 How Supaglue makes money?13:24 Needed skill set14:30 George’s career path19:44 Facing the business pivot23:40 Starting with the Salesforce Ecosystem27:15 Salesforce platform - what’s good and what should be improved?30:50 A bit more about Supaglue32:17 New and exciting news from Supaglue36:30 Angel Investor   Share your feedback with us in the comment section! You don’t want to miss the next episode? Subscribe to our newsletter and be one of the first to hear what’s new.

    39min
  4. 08/12/2022

    Interview with Tom Iannone, Head of Sales and Success at Moralis Web3

    Welcome to Anablock Podcast!  This show explores software, technology, ideas, business, and science.   In this episode, our guest is Tom Iannone - Head of Sales and Success at Moralis Web3.  His career path is fascinating.  With more than 10+ years of experience in Sales, Customer Success, Project Management, and Support, he sure has a lot of interesting things to say. You can think of Moralis as an all-in-one app development platform.  Its goal is to significantly reduce the development time it would typically take you to build a decentralized app with a more traditional approach.  They allow you to build faster and smarter.   Join our podcast to get inspired and learn more about Web3 and how to save yourself time and be successful in the crypto world!   For those in a rush: 00:00 Introduction2:05 What is Moralis, and how it works?4:25 Tom’s professional background6:15 Features that differentiate Moralis from other platforms7:40 Blockchain protocols10:45 Two most significant factors that make a project successful13:27 What is Unity?15:50 NFT and gaming20:23 NFT music players?21:18 Snoop Dogg - NFTs22:00 How does Moralis decide which blockchain protocol to add to its platform?23:30 Highest adoption rate of the whole crypto concept28:40 Web3 authentication31:40 Moralis Academy   We got you intrigued?  Share your feedback with us in the comment section! If you don’t want to miss the next episode, subscribe to our newsletter.  Be one of the first to hear what’s new!

    34min
  5. 04/08/2022

    Interview with Mike Davis, founder of GTM Guides

    The newest guest on our podcast is Mike Davis, founder of GTM Guides. If you’re wondering what GTM means, it’s short for Go-To-Market. Their job is to help ISVs successfully navigate the Salesforce ecosystem.Mike has worked within this ecosystem for over a decade and gained impeccable knowledge of how it functions.As a natural leader, he strives for excellence, doing his best and achieving results. That’s why he has spent most of his career as a sales and alliances leader.Join our podcast to get inspired and learn more about the Salesforce ecosystem and how to crack it!   For those in a rush...00:51 Introduction of Mike and his business 3:03 Beginnings of Mike’s carrier 5:27 TaskRay10:47 Day-to-day role of a sales leader13:39 Interacting with the Salesforce side16:50 What makes his team different? 18:42 Best way to test TaskRay20:00 GTM Guides 21:20 Four pillars of ISVs going to the market on the Salesforce ecosystem26:50 Interesting analytics28:40 AppExchange Marketing Program 31:20 Two models of GTM Guides33:45 Cooperation of companies with GTM Guides36:08 The words of wisdom38:20 Number of published apps on AppExchange40:00 The Business Builders program40:40 Salesforce Accelerate41:36 Salesforce Ventures43:48 Reaching out to MikeWe got you intrigued? Share your feedback with us in the comment section!You don’t want to miss the next episode? Subscribe to our newsletter and be one of the first to hear what’s new.

    45min

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Sobre

Hello and welcome everyone. I am Vuk Dukic and this is Anablock podcast. This show is exploration of enterprise software, technology, ideas, business, science and strategy. This podcast is for anyone that likes to learn new things about business and technology. This podcast is brought to you by Anablock. Anablock is a system integrator and Salesforce partner. Anablock’s technical team helps organizations to implement, customize, and optimize their Salesforce applications.

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