13 episodes

Welcome to 'Food Service Matters: A DigiTally Podcast' where we bring you conversations with industry leaders in the food service sector.

Hosted by DigiTally CEO Patrick McDermott, each episode delves into the key challenges and opportunities facing the industry, highlighting the latest trends and creating a dynamic space for discussions about the future of food service.

Join us as we explore the world of food service and discover the latest innovations and best practices that are shaping the sector.

Food Service Matters Patrick McDermott

    • Business

Welcome to 'Food Service Matters: A DigiTally Podcast' where we bring you conversations with industry leaders in the food service sector.

Hosted by DigiTally CEO Patrick McDermott, each episode delves into the key challenges and opportunities facing the industry, highlighting the latest trends and creating a dynamic space for discussions about the future of food service.

Join us as we explore the world of food service and discover the latest innovations and best practices that are shaping the sector.

    #12 Prioritising Value in Food Service with Litmus' Candice Finn

    #12 Prioritising Value in Food Service with Litmus' Candice Finn

    In this episode of Food Service Matters, host Patrick McDermott interviews Candice Finn, Commercial Development Director for Litmus, a specialist consultancy firm working with organisations in the food service and facilities management sectors. 

    Patrick discovers more about Candice’s role at Litmus, advising clients on getting the best value from their service contracts. They also discuss the biggest challenges facing businesses today, such as flexibility, personalisation, cost pressures and ESG. Candice also shares her take on the importance of consumer insight, the role of technology, reducing food waste, and top issues for the sector around talent, sustainability and supply chain inflation.

    Food Service Matters is a podcast that explores the challenges and opportunities facing the food service industry today. Subscribe to join us on our journey – and watch out for the next episode coming soon.

    • 45 min
    #11 Responsibility and Operational Sustainability with Levy's Jon Davies

    #11 Responsibility and Operational Sustainability with Levy's Jon Davies

    In this episode, host Patrick McDermott interviews Jon Davies, Managing Director of Levy UK & Ireland, part of Compass Group. Levy specialises in providing bespoke food service on a large scale, including for popular sports venues, arenas, events and conferences. 



    Patrick finds out more about Jon’s passion for the environment and the measures he’s taking to improve overall operational sustainability at Levy. They also discuss Jon’s thoughts on the responsibility of the food service sector to source food more responsibly, reduce its environmental impact and encourage ethical menu options. 



    Food Service Matters is a podcast that explores the challenges and opportunities facing the food service industry today. Subscribe to join us on our journey – and watch out for the next episode coming soon.

    • 1 hr 3 min
    #10 Collaboration and Culture with Chris Sheppardson from EP Business in Hospitality

    #10 Collaboration and Culture with Chris Sheppardson from EP Business in Hospitality

    In episode two of the Food Service Matters season two podcast, host Patrick McDermott interviews Chris Sheppardson, founder and managing director of EP Business in Hospitality, a leading communicator in the industry aiming to build trusted business partnerships, encourage entrepreneurships and share knowledge. 



    Patrick talks to Chris about the huge effect brought about by COVID-19, particularly on industry collaboration and office culture, and finds out how advances in technology have empowered businesses to improve customer service. They also discuss changes in leadership roles and the importance of nurturing new talent in the food service industry. 



    Food Service Matters is a podcast that explores the challenges and opportunities facing the food service industry today. Subscribe to join us on our journey – and watch out for the next episode coming soon.

    • 45 min
    #9 Driving Positive Change in Catering with Climate Conscious Chef Ali Honour

    #9 Driving Positive Change in Catering with Climate Conscious Chef Ali Honour

    Kicking off season two of Food Service Matters, host Patrick McDermott interviews Ali Honour, a climate conscious chef, activist and adviser with a focus on food waste and sustainable food systems. Ali has 30 years’ experience in the food service industry and is driving positive change with her passion for sustainability and efficiency.

    Patrick interviews Ali on her journey in the food service business and finds out about her ideas on educating customers and staff about sustainability, industry collaboration and affordable nutrition amidst rising costs. 

    They also discuss what Ali describes as her ‘closed loop’ approach to minimising food waste, as well as how she has helped various food service businesses transform their operations by reducing waste and increasing profit margins. 

    Food Service Matters is a podcast that explores the challenges and opportunities facing the food service industry today. Subscribe to join us on our journey – and watch out for the next episode coming soon.

    • 1 hr
    BONUS: #8 Reflecting on Food Service in 2023 and Looking Forward to 2024

    BONUS: #8 Reflecting on Food Service in 2023 and Looking Forward to 2024

    In this end-of-year episode of the Food Service Matters podcast, host Patrick McDermott and his guests talk about what 2023 has meant for their companies and for the Food Services sector – and they’ll each share what they foresee for the industry in 2024.

    Welcoming back three guests who have joined him on the podcast earlier in the year , Patrick will also have a preview from the first guest scheduled for the new year.

    Patrick is joined by Kevin Watson, Managing Director of Amadeus Foods – an award-winning corporate, private and wedding event catering company, which counts NEC Birmingham among its major clients; Zoe Watts, Managing Director of Bennett Hay – an independent provider of food, event and reception services within office spaces; Vojtech Végh – a plant-based chef and a zero-waste guru who helps restaurants around the world reduce their food waste and Executive Chef & Food Consultant, Ali Honour, who we will hear more from in January.

    Food Service Matters is a podcast that explores the challenges and opportunities facing the food service industry today. Subscribe to join us on our journey – and watch out for the next episode coming soon.

    • 19 min
    #7 Innovation & Sustainability in Catering with Lexington's Ben McEwen

    #7 Innovation & Sustainability in Catering with Lexington's Ben McEwen

    In episode number seven of the Food Service Matters podcast, host Patrick McDermott welcomes Ben McEwen, Sales Director of Lexington, an innovative company that has been providing catering and reception services for businesses for over 20 years and, more recently, to independent schools.

    Patrick interviews Ben on the most pressing industry challenges, including staffing and sustainability, and the company’s efforts to tackle these. They also discuss innovation and change at Lexington with the use of technology and customer feedback, as well as Ben’s views on inspirational figures in the food service industry. 

    Food Service Matters is a podcast that explores the challenges and opportunities facing the food service industry today. Subscribe to join us on our journey – and watch out for the next episode coming soon.

    • 49 min

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