Fraudology Podcast with Karisse Hendrick

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Fraudology Podcast with Karisse Hendrick

If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you "crack the case". Just like sociology is the study of social behavior, and psychology is the study of human behavior, Fraudology is the science and study of fraud. On the Fraudology podcast, long-time online fraud expert, Karisse Hendrick will dive into all areas of Fraudology from the perspective of a fraud-fighter. With guests ranging from former cybercriminals to fraud-fighters at Fortune 500 companies to law enforcement and others, you will no doubt be entertained, while learning a lot about fraud & other forms of abuse prevention! Subscribe to be alerted when a new episode is out and please rate & review where you can, to help others find this new & unique podcast!

  1. 2 DAYS AGO

    Fraud News: Tools Fraudsters Are Using To Bypass Fraud Mitigation Systems

    Fraudology is presented by Persona. In this episode of the Fraudology Podcast, Karisse Hendrick dives into the world of tools and technologies that fraudsters are repurposing for nefarious purposes. She shares insights from her recent interview with a reporter about AI tools being used both for and against fraud. She explains why seemingly helpful solutions like AI chatbots that waste scammers' time are not scalable enough to make a real impact. The episode then explores two powerful tools fraudsters are leveraging: TextVerified and hyper-disposable email domains. TextVerified allows scammers to obtain phone numbers that appear legitimate and pass typical fraud checks, enabling them to bypass identity verification systems used by banks and fintechs. Hendrick breaks down how these numbers show up as clean postpaid accounts with tenure, making them nearly indistinguishable from real customer phone numbers. She advises companies to work closely with their phone verification vendors to detect TextVerified numbers. The episode then shifts to hyper-disposable email domains, a sophisticated evolution of disposable email addresses that only exist for a few days before disappearing. This makes them extremely difficult to blacklist and block. Karisse explains how these domains are being mass-produced to generate millions of fraudulent emails daily, posing a major threat to e-commerce companies and financial institutions. She recommends that businesses consult their email verification providers about identifying these elusive domains. Hendrick wraps up by emphasizing the importance of staying informed about the latest fraud tactics and tools. Tune in for the latest fraud news! Related articles: https://frankonfraud.com/textverified-helps-fraudsters-bypass-banks-phone-verifications/ https://finance.yahoo.com/news/atdata-flags-alarming-fraud-trend-133500766.html Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

    18 min

  2. 4 DAYS AGO

    From Fraud Fighter to Product Architect: Insights with Patrick Hall

    Fraudology is presented by Persona. In this episode of Fraudology Karisse Hendrick welcomes Patrick Hall, Product Architect at Persona, for an in-depth exploration of the cutting-edge world of online fraud prevention and identity verification. Patrick, with his rich background in fraud fighting at industry giants like DoorDash, Uber, and BlackRock, offers listeners a unique perspective on the challenges and innovations shaping the trust and safety landscape. The conversation kicks off with a deep dive into the complexities of KYC (Know Your Customer) processes in modern marketplaces, revealing how fraudsters exploit vulnerabilities in referral programs and delivery systems. As the discussion unfolds, Patrick illuminates the rapid evolution of fraud tactics, from easily detectable visual manipulations to sophisticated AI-generated fake IDs that can deceive even trained human eyes. He introduces the concept of "time-based fraud" in delivery services, a growing concern where fraudsters manipulate time-based payment systems for illicit gains. The episode also delves into the critical role of behavioral analysis and pattern recognition in identifying linked fraudulent accounts, showcasing how Persona's innovative graph product helps detect these intricate fraud networks. Throughout the conversation, Patrick and Karisse address the challenges faced by trust and safety teams in justifying investments and balancing risk management with business growth. They offer valuable insights on building compelling narratives using data to secure executive buy-in for trust and safety initiatives. The episode concludes with a thoughtful discussion on the importance of self-care and maintaining perspective in the relentless fight against fraud. Don't miss this opportunity to enhance your fraud-fighting toolkit – listen now and join the conversation on protecting digital trust in today's complex online ecosystem. To Connect with Patrick: https://www.linkedin.com/in/pathall1/ To register for the upcoming demo/webinar with Persona: https://crowdcast.io/c/585cz8yzb1ga Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

    52 min

  3. FEB 11

    Building Cross-Sector Alliances to Stop International Fraud Schemes

    Fraudology is presented by Persona. In this episode of Fraudology, Karisse Hendrick and Erin West, founder of Operation Shamrock, unravel the complex web of pig butchering scams that are draining wealth from Western countries. Erin, a former prosecutor, shares her journey from law enforcement to founding a non-profit dedicated to combating these sophisticated frauds. The conversation provides listeners with an insider's view of the massive scale of these operations, including eyewitness accounts of sprawling scam compounds in Southeast Asia. Erin and Karisse discuss the multifaceted approach needed to fight these crimes, from improved digital literacy to increased cooperation between tech companies, financial institutions, and law enforcement. The episode also touches on the geopolitical implications of these scams, including their potential to create "cybercrime states" where fraud becomes a significant part of a country's economy. Listeners will come away with a deeper understanding of the urgent need for action against these scams and practical steps they can take to protect themselves and others. Tune in now and learn how you can make a difference in the fight against pig butchering scams. Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

    55 min

  4. FEB 6

    Breaking Down a $45 Million Apple Product Return Scam

    Fraudology is presented by Persona. The latest episode of Fraudology takes listeners on a journey through a multi-million dollar fraud case that spans continents and combines various scam techniques. This episode breaks down a plea agreement involving WeChat auctions of fraudulently obtained gift cards, elder fraud, romance scams, and large-scale Apple product fraud. Karisse explains how criminals target states with no sales tax, like New Hampshire, to maximize profits and details the intricate process of purchasing genuine products with stolen gift cards, shipping them overseas, and returning counterfeit items for store credit. The podcast sheds light on the staggering scale of the operation, with over $45 million in genuine Apple products purchased and nearly 2,000 counterfeit devices returned. Hendrick also shares insights from industry professionals, discussing the challenges in detecting sophisticated counterfeit products and the complexities of cryptocurrency transactions in fraud schemes. Don't miss this crucial exploration of modern fraud tactics and their far-reaching implications. Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

    22 min

  5. FEB 4

    Networking at MRC: Building Connections in Fraud Prevention

    Fraudology is presented by Persona. Join Karisse Hendrick and special guest Tracy Brown as they dive deep into the world of e-commerce fraud prevention in this captivating episode of the Fraudology Podcast. Tracy, a veteran in the field and current VP at the Merchant Risk Council (MRC), shares her unique origin story in fraud prevention and how it led to the formation of the MRC. The duo discusses the latest fraud trends keeping merchants up at night, including the surprising rise of refund abuse and the challenges posed by alternative payment methods. Tracy provides an exclusive preview of the upcoming MRC Vegas conference, showcasing the event's diverse offerings from educational sessions to networking opportunities. Learn about the conference's innovative features, such as a behind-the-scenes look at issuing bank operations and a preparation course for the industry-recognized CPFPP certification. The episode also touches on the importance of building relationships within the fraud prevention community and leveraging events like the MRC conference to stay ahead of emerging threats. With insider tips on making the most of the conference experience and insights into the future of fraud prevention, this episode is a goldmine for anyone involved in e-commerce security. Don't wait - listen now and arm yourself with the latest intel from the frontlines of fraud prevention! To connect with Tracy Brown: https://www.linkedin.com/in/tracykobedabrown/ To learn more about the MRC Vegas Conference: https://events.merchantriskcouncil.org/event/vegas2025/about Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

    57 min

  6. JAN 30

    Fraud News Roundup: AI Brad Pitt, Identity theft and International Scams

    Fraudology is presented by Persona. The latest episode of Fraudology Podcast with Karisse Hendrick offers a gripping exploration of cutting-edge fraud schemes threatening individuals and institutions alike. Karisse kicks things off by dissecting the headline-grabbing Brad Pitt AI scam, where a woman lost nearly a million dollars to fraudsters using artificially generated images of the actor. Drawing on insights from fraud expert Frank McKenna, Hendrick reveals the surprisingly accessible technology behind these convincing deep fakes. The episode then tackles a heartbreaking new trend - identity thieves exploiting wildfire victims by filing false FEMA claims in their names. Hendrick provides crucial advice for protecting oneself from this despicable practice. The final segment delves into a fascinating case study of a Chinese fraud ring's evolution from local identity theft to international organized crime. This eye-opening investigation, based on research by fraud analyst Scott Ellison, traces the group's journey from underground gambling dens to sophisticated vehicle theft operations with cartel connections. Throughout the episode, Karisse weaves in expert analysis and practical insights, making complex fraud schemes accessible to listeners. Don't miss this informative and engaging deep dive into the world of digital fraud - subscribe and listen now! Related Articles: https://www.newsweek.com/brad-pitt-ai-dating-scam-france-deepfake-social-media-2014546 https://frankonfraud.com/how-scammers-probably-did-those-brad-pitt-ai-deepfakes/ https://www.nbclosangeles.com/news/local/couple-that-lost-home-to-palisades-fire-unable-to-get-fema-assistance-after-identity-is-stolen/3611734/ https://frankonfraud.com/wp-content/uploads/2025/01/Scott-Ellefson.pdf https://www.socure.com/blog/fraud-attack-targeting-financial-institutions-with-stolen-massachusetts-identities Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

    26 min

  7. JAN 28

    Fraud Predictions 2025: Trust Collapse and AI Scams

    Fraudology is presented by Persona. The latest Fraudology Podcast episode features an eye-opening conversation between host Karisse Hendrick and fraud expert Frank McKenna, as they unpack their top fraud predictions for the year ahead. The discussion centers around the theme of eroding trust in digital interactions, with Frank explaining how AI-powered scams are becoming the new norm. They explore the rise of "data sniper scams," where fraudsters leverage breached personal data to create hyper-targeted, fear-inducing messages. The episode also covers the increasing sophistication of romance scams, including a recent case involving AI-generated images of celebrities. Karisse and Frank emphasize the importance of education and collaboration in combating these evolving threats, urging organizations to empower their fraud analysts to share knowledge and insights. They touch on the potential impact of new political administrations on fraud regulations and the growing concerns around cryptocurrency-related crimes. Don't miss this crucial discussion on the future of fraud and cybersecurity. Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

    45 min

  8. JAN 23

    Fraud News Roundup: Crypto Theft, Cash App, and IBO Scams

    Fraudology is presented by Persona. In this information-packed episode of the Fraudology Podcast, Karisse Hendrick tackles three major fraud stories making waves in the financial world. She starts by dissecting a $2.2 million cryptocurrency scam in New York that used fake job offers to dupe victims. Karisse explains how the scammers operated and how authorities were able to trace and freeze the stolen funds. Next, she examines the massive $255 million penalty levied against Cash App for inadequate fraud protections. Drawing on her extensive payments industry experience, Karisse offers valuable insights on the regulatory implications for peer-to-peer payment apps. The episode concludes with an in-depth look at a $128 million merchant processing fraud scheme run by Daniel Liberty. Karisse breaks down how these "IBO scams" exploit victims and evade detection, offering nine red flags to watch out for. Throughout the episode, she provides expert commentary to help listeners understand the significance of these cases and emerging fraud trends. Don't miss out - tune in now to stay informed about the latest developments in financial fraud! Related Articles: https://nypost.com/2025/01/09/us-news/text-scammers-blasting-out-bogus-job-offers-stole-2-2m-in-crypto-ny-ag-says-never-ending-nightmare/ https://frankonfraud.com/wp-content/uploads/2025/01/IBO-MERCHANT-FRAUD-SCHEME.pdf https://www.nytimes.com/2025/01/16/business/cash-app-fraud-settlement.html?unlocked_article_code=1.qU4.rxhB.IYzsf-PZju-E&smid=url-share&utm_source=frankonfraud.beehiiv.com&utm_medium=newsletter&utm_campaign=the-invisible-threat-ibo-merchants-bypass-every-bank-control&_bhlid=3f01ee36614c67a351fee49665eae2e20ae7ebef Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

    42 min
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4.7
out of 5
34 Ratings

About

If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you "crack the case". Just like sociology is the study of social behavior, and psychology is the study of human behavior, Fraudology is the science and study of fraud. On the Fraudology podcast, long-time online fraud expert, Karisse Hendrick will dive into all areas of Fraudology from the perspective of a fraud-fighter. With guests ranging from former cybercriminals to fraud-fighters at Fortune 500 companies to law enforcement and others, you will no doubt be entertained, while learning a lot about fraud & other forms of abuse prevention! Subscribe to be alerted when a new episode is out and please rate & review where you can, to help others find this new & unique podcast!

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