200 episodes

If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you "crack the case".

Just like sociology is the study of social behavior, and psychology is the study of human behavior, Fraudology is the science and study of fraud.

On the Fraudology podcast, long-time online fraud expert, Karisse Hendrick will dive into all areas of Fraudology from the perspective of a fraud-fighter. With guests ranging from former cybercriminals to fraud-fighters at Fortune 500 companies to law enforcement and others, you will no doubt be entertained, while learning a lot about fraud & other forms of abuse prevention!

Subscribe to be alerted when a new episode is out and please rate & review where you can, to help others find this new & unique podcast!

Fraudology Podcast with Karisse Hendrick Rolled Up Network

    • Business
    • 4.7 • 33 Ratings

If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you "crack the case".

Just like sociology is the study of social behavior, and psychology is the study of human behavior, Fraudology is the science and study of fraud.

On the Fraudology podcast, long-time online fraud expert, Karisse Hendrick will dive into all areas of Fraudology from the perspective of a fraud-fighter. With guests ranging from former cybercriminals to fraud-fighters at Fortune 500 companies to law enforcement and others, you will no doubt be entertained, while learning a lot about fraud & other forms of abuse prevention!

Subscribe to be alerted when a new episode is out and please rate & review where you can, to help others find this new & unique podcast!

    Behind-the-Scenes of a Top Refund Fraud Ring Targeting Online Retailers

    Behind-the-Scenes of a Top Refund Fraud Ring Targeting Online Retailers

    Fraudology is presented by Sardine.
    In this episode of Fraudology, host Karisse Hendrick dives deep into the inner workings of a massive refund fraud operation spearheaded by Nor's Luxury Refunds. Operating through a Telegram channel with over 8000 members, this organization ran a concierge refund service from July 2020 until June 2022, targeting large retailers and designer fashion brands. Karisse delves into the tactics used by the fraudsters, such as false shipment tracking scans, malware, and bots, to scam retailers.
    The episode also discusses a recent court document that unravels the extensive operation of Nor's organization, featuring a plea agreement by Tyree Samuel Tinsley, who played a significant role in the network. Tinsley's activities, financial maneuvers, and the eventual consequences are highlighted, underscoring the impact and reach of refund fraud. Tune in to gain an insider's look at the methods, repercussions, and the ongoing efforts to combat such fraudulent activities.
    To read the full court document on your own:
    https://frankonfraud.com/wp-content/uploads/2024/06/Noirs-Refunds-Extra.pdf?utm_source=frankonfraud.beehiiv.com&utm_medium=newsletter&utm_campaign=528-000-scam-refund-is-going-to-be-crazy-town-for-first-party-fraud
    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
    Connect with her on LinkedIn
    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

    • 48 min
    Visa's New Fraud Measures: What European Merchants Should Prepare For

    Visa's New Fraud Measures: What European Merchants Should Prepare For

    Fraudology is presented by Sardine.
    In this episode of Fraudology, Karisse Hendrick delves into the upcoming changes in Visa’s Acquirer Monitoring Program (VAMP) set to impact European merchants, acquirers, and payment processors. As Visa retires its Visa Fraud Monitoring Program (VFMP) and Visa Dispute Monitoring Program (VDMP) by April 2025, the new VAMP initiative introduces a more rigorous framework for managing fraud and disputes.
    Effective January 2026, tighter chargeback thresholds will be in place, and acquirers will face greater scrutiny and potential fee increases. Merchants and acquirers alike must understand and prepare for these changes to mitigate risks and maintain compliance. Tune in to learn how this might reshape the e-commerce landscape in Europe, and possibly beyond.
    To read the full Visa release:
    https://disputehelp.com/wp-content/uploads/2024/05/VISA-NEW-VAMP-CHARGEBACK-DISPUTE-FRAUD-REPORTING-CRITERIA-PROGRAM-MAY-2024-AI13789.pdf
    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
    Connect with her on LinkedIn
    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

    • 38 min
    How Hackers Are Exploiting Service Providers: The Latest Data Breach Insights

    How Hackers Are Exploiting Service Providers: The Latest Data Breach Insights

    Fraudology is presented by Sardine.
    In this episode of Fraudology, host Karisse Hendrick dives into the recent wave of alarming data breaches, shining a spotlight on the Ticketmaster breach and a series of subsequent cyberattacks targeting prominent service providers and vendors like Snowflake. Karisse discusses the shocking amount of personal data compromised, the potential types of fraud that could arise, and provides crucial advice for businesses to protect themselves against the monetization of this stolen information. Additionally, Karisse recommends her interview with Austin Harris from Tuesday's episode for those looking for a blend of humor and insightful stories from a seasoned fraud fighter.
    Stay informed about the mechanisms of these breaches and understand the steps you can take to safeguard your business in this timely and important episode of Fraudology.
    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
    Connect with her on LinkedIn
    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

    • 21 min
    Catching the Uncatchable Fraud w/ Host of "Fraud Files Unleased" Austin Harris

    Catching the Uncatchable Fraud w/ Host of "Fraud Files Unleased" Austin Harris

    Fraudology is presented by Sardine.
    In this episode of Fraudology, Karisse Hendrick welcomes Austin Harris, Fraud Investigations Manager at Cross River Bank and host of the "Fraud Files Unleashed" podcast, to discuss the motivations behind fraud and the complexities of interviewing perpetrators.
    Austin delves into the evolving landscape of fraud driven by technology and social media, and the importance of collaboration between banks, law enforcement, and merchants to tackle these sophisticated schemes. They also address the burnout faced by fraud investigators and the power of passion and networking in making a significant impact. Tune in for an insightful conversation on the fight against fraud and the drive to help the helpless.
    To connect with Austin Harris on LinkedIn:
    https://www.linkedin.com/in/%E2%98%95%EF%B8%8F-austin-harris-cfe-cfci-32108118b/
    To listen to Fraud Files Unleashed on Apple:
    https://podcasts.apple.com/gb/podcast/fraud-files-unleashed/id1725901593
    To listen to Fraud Files Unleashed on Spotify:
    https://open.spotify.com/show/0LBUuzgMeyXK8PEgYcZAFR#:~:text=Welcome%20to%20Fraud%20Files%20Unleashed,dangers%20and%20intricacies%20of%20fraud.
    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
    Connect with her on LinkedIn
    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

    • 1 hr 3 min
    How Telegram and Discord Are Fueling the Fraud Economy

    How Telegram and Discord Are Fueling the Fraud Economy

    Fraudology is presented by Sardine.
    In this episode of Fraudology, Karisse Hendrick takes a deep dive into the dark side of encrypted messaging apps like Telegram and their impact on online fraud. Fresh from a speaking engagement in San Francisco, Karisse explores the burgeoning ecosystem of fraud as a service, breaking down how these platforms facilitate cybercrime through services like refund fraud, account takeover, and logins for sale. She explains the ease with which even inexperienced individuals can commit sophisticated fraud, thanks to the availability of step-by-step guides and affordable, outsourced criminal activities.
    Karisse also offers practical advice for fraud fighters interested in investigating these forums, stressing the importance of maintaining privacy and anonymity. Tune in to learn more about how these hidden digital corners are shaping the future of cybercrime and the essential measures needed to combat them.
    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
    Connect with her on LinkedIn
    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

    • 31 min
    Issuer/Merchant Perspectives on Chargebacks w/ Hailey from Banking on Fraudology

    Issuer/Merchant Perspectives on Chargebacks w/ Hailey from Banking on Fraudology

    Fraudology is presented by Sardine.
    In this episode of Fraudology, host Karisse Hendrick sits down in the hot seat and answers questions from the host of Banking on Fraudology, Hailey Windham.
    Together, they explore the intricate challenge of combating fraudulent activities without disrupting genuine transactions—a balancing act that every fraud fighter grapples with. Karisse will share her insights on the importance of analyzing transaction patterns to enhance machine learning tools, which are crucial in identifying and preventing e-commerce fraud.
    They also delve into the nuances of the chargeback process, discussing everything from the initial claim filed by a cardholder to the investigation undertaken by processors and banks. Moreover, Karisse sheds light on the potential pitfalls merchants face, such as the financial burdens of chargebacks, the critical importance of proper documentation, and effective responses that can recover substantial revenues.
    Now, let’s get started and dive into the world of banking fraud with fraud fighters Karisse Hendrick and Hailey Windham.
    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
    Connect with her on LinkedIn
    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.
    ------------------------
    Connect with Hailey.
    As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees.
    Windham’s initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organization’s size.

    • 59 min

Customer Reviews

4.7 out of 5
33 Ratings

33 Ratings

A Fraud Fighter ,

I always learn something new!

If you are already in the fraud prevention field, exploring fraud related career options or you are just interested in fraud in general - this podcast is for you!

Kotryna ,

Karisse is knowledgeable and passionate

I think this is a useful and enjoyable podcast (I do wish for more case studies and deeper dives, as a lot of episodes seem to only scratch the surface of topics), and Karisse is a very passionate host. What makes some episodes less enjoyable though is that Karisse tends to talk over her guests without giving them enough time to properly speak, and it’s a personal pet peeve of mine when listening to interesting podcasts. Karisse is certainly not the only host to have this tendency in the podcast world, and I know it’s because she’s passionate about the topics she’s discussing with her guests, but it’s overall a much better listening experience when guests are not interrupted. I mean this criticism purely constructively and am grateful for the existence of this podcast.

...........mb ,

Look a squirrel!

literally you have to skip forward 10 minutes before the episode actually starts. As time goes on for a talk and gets worse and worse about nothing I think two years ago you could skip forward five minutes, now it’s 10 minutes

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