200 episodes

If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you "crack the case".

Just like sociology is the study of social behavior, and psychology is the study of human behavior, Fraudology is the science and study of fraud.

On the Fraudology podcast, long-time online fraud expert, Karisse Hendrick will dive into all areas of Fraudology from the perspective of a fraud-fighter. With guests ranging from former cybercriminals to fraud-fighters at Fortune 500 companies to law enforcement and others, you will no doubt be entertained, while learning a lot about fraud & other forms of abuse prevention!

Subscribe to be alerted when a new episode is out and please rate & review where you can, to help others find this new & unique podcast!

Fraudology Podcast with Karisse Hendrick Rolled Up Network

    • Business
    • 4.7 • 33 Ratings

If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you "crack the case".

Just like sociology is the study of social behavior, and psychology is the study of human behavior, Fraudology is the science and study of fraud.

On the Fraudology podcast, long-time online fraud expert, Karisse Hendrick will dive into all areas of Fraudology from the perspective of a fraud-fighter. With guests ranging from former cybercriminals to fraud-fighters at Fortune 500 companies to law enforcement and others, you will no doubt be entertained, while learning a lot about fraud & other forms of abuse prevention!

Subscribe to be alerted when a new episode is out and please rate & review where you can, to help others find this new & unique podcast!

    Defrauding Silicon Valley: Inside the Rideshare Scam

    Defrauding Silicon Valley: Inside the Rideshare Scam

    Fraudology is presented by Sardine.
    In this engaging solo episode of Fraudology, host Karisse Hendrick delves into the intricate and multifaceted story of Priscilla Barbossa, a Brazilian immigrant who unwittingly became a notorious fraudster in the U.S. Karisse outlines Barbossa's fall from a successful entrepreneur in Brazil to struggling with financial woes that led her to exploit loopholes in the ride-sharing and gig economy sectors. From buying fake Social Security numbers to creating thousands of fraudulent accounts, Barbossa's journey reveals the vulnerabilities in the system and the unintended consequences of her actions. Tune in to hear about Barbossa's personal struggles, her brief moments of lavish success, and the eventual crackdown by authorities that landed her with a felony conviction and looming deportation.
    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
    Connect with her on LinkedIn
    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

    • 59 min
    Masterclass in E-Commerce Fraud Prevention Strategies With Sardine's Simon Taylor

    Masterclass in E-Commerce Fraud Prevention Strategies With Sardine's Simon Taylor

    Fraudology is presented by Sardine.
    In this episode of Fraudology, host Karisse Hendrick is joined by Simon Taylor, head of strategy and content at Sardine. Together, they discuss the crucial role of information sharing and collaboration in fraud prevention within e-commerce and marketplaces, stressing the importance of fairness amidst industry competition.
    Karisse proposes rebranding fraud prevention as sales or revenue integrity to highlight its focus on customer experience and revenue protection. Simon introduces the concept of "revenue attachment" to measure chargebacks and revenue retention, making it an appealing metric for CFOs and marketers. They also delve into the increasing sophistication of fraud activities facilitated by AI, the limitations of current payment service providers, and the need for innovative technology and tools to effectively combat fraud in today's digital landscape.
    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
    Connect with her on LinkedIn
    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

    • 59 min
    Why "Friendly Fraud" is Costing Online Businesses Billions

    Why "Friendly Fraud" is Costing Online Businesses Billions

    Fraudology is presented by Sardine.
    In this episode of Fraudology, host Karisse Hendrick delves into the intricate world of friendly fraud, explaining it as fraud reason code chargebacks that are not actually fraud. Karisse highlights how the ease of filing chargebacks since 2011 has led to a surge in these incidents, putting online businesses at risk of losing billions annually. She discusses the crucial steps merchants must take to distinguish between legitimate and friendly fraud chargebacks, emphasizing the importance of thorough investigation and response to prevent diluting the payment processor's attention.
    Karisse also provides insights into the behavioral patterns of Gen Z regarding first-party fraud and the misconceptions many consumers have about chargebacks versus refunds. She advises businesses on implementing effective chargeback management strategies, such as tracking multiple chargebacks from the same source and considering third-party solutions wisely. Throughout the episode, Karisse underscores the value of a fair and holistic approach in reducing chargebacks and enhancing customer service, while cautioning against costly yet ineffective solutions proposed by card brands and vendors.
    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
    Connect with her on LinkedIn
    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

    • 31 min
    Cracking Down on Fraud: Big Tech's Role in Crime Prevention w/Frank McKenna

    Cracking Down on Fraud: Big Tech's Role in Crime Prevention w/Frank McKenna

    Fraudology is presented by Sardine.
    Join host Karisse Hendrick as she welcomes Frank McKenna, co-founder of Point Predictive, to discuss the alarming rise of fraud activities on mainstream social media platforms.
    In this episode, they delve into the operations of the Facebook group "Fraud University," the challenges in reporting and moderating fraudulent activities, and the unsettling expansion of criminal groups like the Yahoo boys from the dark web to Facebook, Instagram, and TikTok.
    They also touch upon the broader implications of AI in facilitating scams and the critical need for robust fraud controls and regulations to safeguard users on these platforms.
    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
    Connect with her on LinkedIn
    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

    • 56 min
    Data Breaches: Secret Cybersecurity Tactics to Protect Your Bank Accounts

    Data Breaches: Secret Cybersecurity Tactics to Protect Your Bank Accounts

    Fraudology is presented by Sardine.
    In this episode of Fraudology, host Karisse Hendrick delves into the recent Evolve Bank data breach, a shocking cyber incident that exposed 155,000 sensitive consumer accounts, including unencrypted personal and financial information. With over 20GB of leaked Outlook data files from the bank's senior vice president and accounts across high-risk countries, the ramifications are significant. Hendrick also highlights the crucial global police operation, Operation First Light 2024, which froze over 6,700 bank accounts and disrupted major international scam networks, illustrating the ongoing battle against cybercrime.
    Additionally, Karisse previews an upcoming episode featuring fraud expert Frank McKenna, discussing the notorious Yahoo boys and their fraudulent schemes. Tune in to stay informed on the latest strategies for fraud prevention and to understand the broader impact of 2024's alarming wave of data breaches.
    Related articles:
    https://fintechbusinessweekly.substack.com/p/evolve-hack-crisis-russia-linked?
    https://resources.sentilink.com/blog/evolve-data-breach?
    https://cybernews.com/security/rockyou2024-largest-password-compilation-leak/
    https://www.interpol.int/News-and-Events/News/2024/USD-257-million-seized-in-global-police-crackdown-against-online-scams?
    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
    Connect with her on LinkedIn
    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

    • 36 min
    How Europe & The US Tackle Fintech Fraud Differently with Chen Zamir

    How Europe & The US Tackle Fintech Fraud Differently with Chen Zamir

    Fraudology is presented by Sardine.
    In this episode of Fraudology, host Karisse Hendrick is joined by Chen Zamir, founder of Native Risk and fintech industry veteran. They delve into the intricate differences in fraud reduction efforts between Europe and the US, emphasizing the impacts of regulations and alternative payment methods. Chen shares his top advice for fraud fighters, including the importance of hiring locally for compliance and expertise. They also discuss the challenges fraud prevention systems face with emerging payment methods like BNPL, and the value of expert consultancy in navigating this ever-evolving landscape. Both Karisse and Chen highlight the significance of continuously learning from industry peers, as well as the unique regional fraud challenges that arise due to differing technologies, regulations, and payment method popularity.
    Join the conversation as they explore the nuances of fraud prevention and shed light on why copying fraud strategies between regions is not advisable. Whether you're a fintech professional or just curious about fraud prevention, this episode is packed with valuable insights.
    To connect with Chen on LinkedIn:
    https://www.linkedin.com/in/chen-zamir-b8b36828/
    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
    Connect with her on LinkedIn
    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

    • 58 min

Customer Reviews

4.7 out of 5
33 Ratings

33 Ratings

A Fraud Fighter ,

I always learn something new!

If you are already in the fraud prevention field, exploring fraud related career options or you are just interested in fraud in general - this podcast is for you!

Kotryna ,

Karisse is knowledgeable and passionate

I think this is a useful and enjoyable podcast (I do wish for more case studies and deeper dives, as a lot of episodes seem to only scratch the surface of topics), and Karisse is a very passionate host. What makes some episodes less enjoyable though is that Karisse tends to talk over her guests without giving them enough time to properly speak, and it’s a personal pet peeve of mine when listening to interesting podcasts. Karisse is certainly not the only host to have this tendency in the podcast world, and I know it’s because she’s passionate about the topics she’s discussing with her guests, but it’s overall a much better listening experience when guests are not interrupted. I mean this criticism purely constructively and am grateful for the existence of this podcast.

...........mb ,

Look a squirrel!

literally you have to skip forward 10 minutes before the episode actually starts. As time goes on for a talk and gets worse and worse about nothing I think two years ago you could skip forward five minutes, now it’s 10 minutes

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