Fraudology Podcast with Karisse Hendrick

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Fraudology Podcast with Karisse Hendrick

If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you "crack the case". Just like sociology is the study of social behavior, and psychology is the study of human behavior, Fraudology is the science and study of fraud. On the Fraudology podcast, long-time online fraud expert, Karisse Hendrick will dive into all areas of Fraudology from the perspective of a fraud-fighter. With guests ranging from former cybercriminals to fraud-fighters at Fortune 500 companies to law enforcement and others, you will no doubt be entertained, while learning a lot about fraud & other forms of abuse prevention! Subscribe to be alerted when a new episode is out and please rate & review where you can, to help others find this new & unique podcast!

  1. 4 DAYS AGO

    Fraud News Roundup: Wildfires, Crypto, and Telegram

    Fraudology is presented by Persona. In this episode of Fraudology Podcast, Karisse Hendrick dives into the latest developments in online fraud and consumer protection. She discusses a groundbreaking proposal by the Consumer Financial Protection Bureau (CFPB) to extend consumer protections to cryptocurrency transactions, potentially aligning crypto accounts with traditional bank accounts in terms of fraud prevention standards. Karisse explores the implications of this proposal, including its potential to address rising cyber threats and provide more robust protections for consumers transacting in stablecoins and other digital assets. However, she also highlights criticisms of the proposal, such as its lack of clarity and potential exclusion of non-custodial wallets. The episode provides valuable insights into the evolving landscape of financial regulations and their impact on both consumers and the crypto industry. Karisse also touches on the uncertain future of the CFPB itself, adding another layer of complexity to these proposed changes. Tune in to gain a deeper understanding of how these potential regulatory changes could affect the future of cryptocurrency transactions and consumer rights. Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

    27 min

  2. 6 DAYS AGO

    Game-Changing Strategies for Scam Reimbursement with Jason Costain

    Fraudology is presented by Persona. In the latest episode of the Fraudology Podcast features an enlightening conversation between Karisse Hendrick and Jason Costain, founder of Javlock consultancy and a seasoned fraud prevention expert. Jason takes listeners on a journey through the transformation of the UK banking industry's approach to authorized push payment (APP) scams, offering a wealth of knowledge for fraud fighters worldwide. Jason delves into the game-changing developments in fraud prevention triggered by the UK's voluntary reimbursement code. He explains how this shift led to groundbreaking innovations, including AI-driven risk assessment, real-time payment monitoring, and customer-centric security measures. The discussion covers the importance of understanding customer behavior, implementing effective warnings, and the power of data analytics in fraud detection. One of the most compelling aspects of the episode is Jason's emphasis on the human element in fraud prevention. He shares poignant stories of scam victims and stresses the importance of empathy and education in protecting vulnerable customers. The conversation also explores the potential for global adoption of UK-style fraud prevention measures, offering valuable insights for banks and regulators in other countries. Tune in now to arm yourself with the latest insights in the fight against financial fraud. To Connect with Jason on LinkedIn: https://www.linkedin.com/in/jason-costain-b529746/ Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

    51 min

  3. JAN 9

    Looking Back on 2024 Fraud Events to Prepare for the New Year

    Fraudology is presented by Persona. In the first solo episode of 2025, Fraudology Podcast host Karisse Hendrick delivers a comprehensive overview of the fraud landscape, offering listeners a roadmap for the challenges that lie ahead. Hendrick shares insights from her collaboration with fraud experts Frank McKenna and Mary Ann Miller on their annual fraud predictions, revealing alarming trends in scams, data breaches, and AI-enabled fraud. The episode highlights how 2024 saw a staggering $1.3 trillion transfer of wealth to criminals through scams, affecting 3 billion people weekly. Karisse delves into the explosion of AI and deep fake technologies in fraud, the rise of "glitch culture," and the reluctant efforts of social media platforms to combat criminal activity. The discussion takes an inspiring turn as Hendrick explores Binance's innovative anti-scam measures, including proactive alerts, personal interventions, and a novel "24 Hour Safety Net" approach. These strategies offer a glimmer of hope and practical examples for other organizations looking to enhance their fraud prevention efforts. Tune in to gain valuable insights and arm yourself with the knowledge needed to navigate the complex world of fraud in 2025 and beyond. To read the 2025 Fraud Predictions Article: https://frankonfraud.com/return-fraud-hits-record-high-as-retailers-struggle To read the Binance Article: https://www.binance.com/en/blog/security/binance-2024-antiscam-refund-initiative-end-of-year-report-8565376682770785375 Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

    20 min

  4. JAN 7

    AI vs Fraud Investigators: The Surprising Results of Chen Zamir's LLM Experiments

    Fraudology is presented by Persona. This episode of the Fraudology Podcast episode features a riveting discussion between host Karisse Hendrick and returning guest Chen Zamir on the unexpected potential of large language models (LLMs) in fraud detection. Chen details his recent experiment using Claude AI to analyze transaction data, which yielded surprisingly accurate results in identifying fraudulent activity without any specialized training or data preparation. The conversation delves into the implications of these findings, exploring how LLMs could democratize access to sophisticated fraud prevention tools for businesses of all sizes. Chen and Karisse examine the pros and cons of this technology, including its ability to uncover previously undetected fraud patterns and its potential impact on the job market for fraud investigators. They also discuss practical applications for businesses looking to enhance their fraud prevention strategies using readily available AI tools. Don't miss this thought-provoking exploration of AI's role in combating financial crime – tune in now to stay ahead of the curve in fraud prevention. To connect with Chen Zamir: https://www.linkedin.com/in/chen-zamir-b8b36828/ To subscribe to Chen's Newsletter, "The Saturday Fraud Strategist": https://www.nativerisk.com/newsletter Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

    56 min

  5. 12/19/2024

    Fighting Scams with AI: Insights from Fintech Leader Soups Ranjan

    Fraudology is presented by Persona. Fraudology's year-end episode delivers a treasure trove of insights as Karisse Hendrick interviews Sardine CEO Soups Ranjan about the latest fraud prevention techniques and industry trends. Ranjan unveils Sardine's game-changing card-to-identity matching tool, a breakthrough in fraud detection that can identify cardholder names and phone numbers for both credit and debit cards. This innovative solution has already proven its worth, catching 35% of fraud in initial trials. The discussion also covers the rise of seller-side fraud in marketplaces and Sardine's unique approach to detecting bad actors through behavioral signals and network graph analysis. Ranjan shares fascinating examples of how clients are leveraging Sardine's workflow tools and generative AI to automate manual review processes, significantly improving efficiency without sacrificing accuracy. For anyone involved in fraud prevention or interested in cutting-edge applications of AI in fintech, this episode is a must-listen that will equip you with valuable knowledge for the year ahead. Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

    41 min

  6. 12/12/2024

    Protecting Yourself from AI-Generated Scams This Holiday Season

    Fraudology is presented by Persona. In this timely episode of the Fraudology Podcast, Karisse Hendrick dives into the latest fraud trends and cybersecurity threats impacting e-commerce during the busy holiday shopping season. Hendrick shares surprising data from TransUnion showing a 30% decrease in fraud rates compared to last year's Black Friday and Cyber Monday period. She provides insider perspective on why fraud percentages may be lower, despite an increase in overall fraud instances, and compares this year's trends to previous holiday seasons. The episode also covers a recent FBI warning about cybercriminals' increasing use of generative AI to enhance their fraud schemes, including creating more convincing phishing emails, fake social media profiles, and impersonation scams. Hendrick breaks down the FBI's key tips for consumers to protect themselves, like using family code words and verifying callers' identities. For fraud prevention professionals, this episode offers valuable insights into evolving threats and defensive strategies as the holiday shopping season reaches its peak. Tune in to stay ahead of the latest fraud trends and learn how AI is changing the cybersecurity landscape. Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

    29 min

  7. 12/10/2024

    First Party Synthetics: a Banking on Fraudology recap with David Maimon

    Fraudology is presented by Persona. In this episode of Fraudology we recap a Banking on Fraudology episode, where we tackle one of the most pressing issues facing financial institutions today: synthetic identity fraud. Windham welcomes David Maimon, a renowned expert in cybercrime and head of Fraud Insights at Sentilink, for an in-depth discussion on the mechanics and implications of this sophisticated form of fraud. Maimon breaks down the key differences between first-party and third-party synthetic identities, explaining how fraudsters combine real and fake information to create convincing personas that can fool even robust verification systems. The conversation takes listeners inside the dark web marketplaces where stolen personal information is bought and sold, revealing the shocking ease with which criminals can acquire the building blocks for synthetic identities. Maimon and Windham explore emerging trends like the use of synthetic identities to create fake businesses, potentially amplifying the scale of fraud losses. They also discuss how generative AI is being used to attempt to bypass liveness checks, though Maimon emphasizes that AI still can't fabricate a person's entire history. Throughout the episode, both host and guest stress the importance of "keeping your hands dirty" by staying actively engaged in understanding the latest fraud tactics. Don't miss this opportunity to learn from two passionate fraud fighters on the front lines of the battle against synthetic identity fraud. Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

    47 min

  8. 12/05/2024

    Holiday Shopping Fraud: Latest Trends and Prevention Tips

    Fraudology is presented by Persona. In this episode of the Fraudology Podcast, Karisse Hendrick dives into the latest trends and developments in online fraud, providing valuable insights for e-commerce professionals and fraud fighters. How cybercriminals are shifting away from Telegram to new platforms like Meta's Threads, highlighting the evolving landscape of digital fraud. She discusses a recent SpyCloud report detailing how fraudsters are exploiting Threads' features to advertise stolen credit card information and other sensitive data. The episode also covers the Wall Street Journal's examination of retailers cracking down on returns, with companies like Saks Fifth Avenue and Zara implementing stricter policies to combat return fraud. Karisse offers practical advice for merchants considering return fees, emphasizing the importance of proper transaction linking to avoid chargebacks. Additionally, she shares news of the takedown of Popeye Tools, a major cybercrime marketplace, and alerts listeners to the "Star 72" phone scam targeting bank customers. For fraud professionals seeking to stay ahead of the curve, this episode provides a comprehensive overview of current fraud trends and strategies to mitigate risks. Tune in to Fraudology for expert analysis and actionable insights to protect your business from evolving fraud threats. Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

    46 min
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4.7
out of 5
34 Ratings

About

If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you "crack the case". Just like sociology is the study of social behavior, and psychology is the study of human behavior, Fraudology is the science and study of fraud. On the Fraudology podcast, long-time online fraud expert, Karisse Hendrick will dive into all areas of Fraudology from the perspective of a fraud-fighter. With guests ranging from former cybercriminals to fraud-fighters at Fortune 500 companies to law enforcement and others, you will no doubt be entertained, while learning a lot about fraud & other forms of abuse prevention! Subscribe to be alerted when a new episode is out and please rate & review where you can, to help others find this new & unique podcast!

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