Ecom Experiences

Samir Balwani
Ecom Experiences

This is Ecom Experiences, a podcast for e-commerce marketing leaders who want to grow and scale their brands faster. Join us as we interview some of the smartest brand founders and marketing leaders in the industry, explore the lessons they learned, discover the keys to their success, and discuss what excites them most about the future.

  1. 4 DE NOV.

    Navigating Seasonal Demand Challenges

    Katie Buczek is the Director of Sales for Amazon and Ecommerce at Totes Isotoner, a retailer selling umbrellas and rain gear that was acquired by Randa Apparel & Accessories in 2024. She is also a member of the Digital Shelf Institute and the Women in Retail Leadership Circle. Before Totes, Katie managed independent sales teams at Alpargatas and drove significant sales increases at David Donahue, Inc. In this episode… In today’s fast-paced ecommerce landscape, brands must consider consumer behavior, seasonal demands, and fierce competition. How can you strategize growth while balancing these factors? As a sales leader for a retail brand’s ecommerce channels, Katie Buczek must generate demand for weather-dependent products. She accomplishes this by monitoring consumer purchasing trends and leveraging data-driven insights for advertising campaigns. Promoting similar products across categories can also drive sales during off-season periods. With so much competition on Amazon, Katie leverages seasonal promotions to capture consumers’ attention and drive them to product listings.  In this week’s episode of Ecom Experiences, Samir Balwani hosts Katie Buczek, the Director of Sales for Amazon and Ecommerce at Totes Isotoner, to talk about scaling product demand among the competition. Katie discusses the brand’s data analytics strategies, how she balances wholesale, Amazon, and DTC sales, and the role of influencer partnerships in driving demand.

    22min
  2. 21 DE OUT.

    Decoding Sustainable Brand Growth

    Adam Gassman is the Chief Growth Officer at Beam, a functional wellness brand offering natural supplements. He is also the Founder of Lane 529, which offers personalized strategies for brand growth, and an investor and advisor for multiple companies. As a growth and marketing executive, Adam has over 10 years of experience driving user growth for content and DTC brands. In this episode… From rising ad and customer acquisition costs to various ways of measuring creative performance, driving brand growth requires agility and innovation. How can you balance your efforts to promote profitable and sustainable growth? In recent years, creative has become increasingly strategic and integral to brand growth. Optimizing performance on creative campaigns requires analyzing engagement and hook rates through quantitative and qualitative testing. Growth specialist Adam Gassman was eager to launch a campaign on Facebook, but without assessing his target audience, the campaign failed to perform. He emphasizes integrating brand marketing with creative to boost engagement and drive profitable results. As the key growth driver for a functional wellness brand, Adam has observed significant success in channel diversification for advertising and retail media. In the latest episode of Ecom Experiences, Samir Balwani chats with Adam Gassman, the Chief Growth Officer at Beam, about driving growth in the ecommerce age. Adam shares how Beam integrates product innovation in its growth efforts, the importance of continuous learning and testing, and how AI can aid in overcoming marketing shortcomings.

    27min
  3. 16 DE SET.

    Scaling Brands With Authentic Stories

    Eleah Portillo is a Fractional CMO at For Wellness, a performance-based wellness brand. As a marketing consultant for DTC and ecommerce brands, she has 20 years of experience managing growth-driven marketing strategies. Eleah is also an Adjunct Professor of Entrepreneurial Marketing at Loyola Marymount University. In this episode… In a competitive ecommerce market, simply designating yourself as a luxury brand doesn’t make you one. You must first identify your precise customer demographic, but some brands may misidentify their consumers, leading them to create a dull brand story that doesn’t resonate. How can you specify your target audience and achieve luxury brand status? As a fractional marketer for wellness brands, Eleah Portillo resonates with companies that have universally relatable and authentic brand stories. She found herself drawn to a company that offers wellness products for golfers despite not having any knowledge of the sport. Achieving this widespread reach requires identifying and focusing on your target customers’ needs and purchasing preferences to establish a direction for your brand story. You must also craft your products to appeal to these demographic components, driving product demand through a community of loyal followers. Tune in to the latest episode of Ecom Experiences as Samir Balwani welcomes Eleah Portillo, a Fractional CMO at For Wellness, to talk about crafting a luxury brand in today’s ecommerce landscape. Eleah addresses the evolution of media-buying and how to integrate retail media into performance marketing, how to optimize the ecommerce flywheel, and how brands can establish relationships with media-buyers.

    42min
  4. 2 DE SET.

    Revolutionizing the Funeral Home Industry Through Growth Marketing

    Will Prout is the Head of Growth at Titan Casket, which manufactures easily accessible and customizable caskets. As an experienced DTC marketer and growth hacker, he specializes in helping consumers in overlooked industries. Before Titan Casket, Will was the Director of Growth Marketing at Perry Health and the Senior Manager of Paid Acquisition at Fabric Technologies. In this episode… Niche spaces like the funeral industry are often hindered by tight buying windows and one-time purchases, necessitating creative marketing campaigns and consumer education. How can you solve these problems to move your startup in the right direction? Upon entering the funeral industry, growth marketer Will Prout discovered that funeral homes often pressure people to purchase overpriced caskets just before the funeral, leaving them with few choices for planning and customization. By developing fun characters, creating educational social media content, and including celebrity features, Will and his team entice customers to purchase customizable caskets in advance on ecommerce sites. If you’re struggling to educate and market to consumers, you can offer innovative product solutions rather than exhausting all your marketing resources, allowing you to boost sales and streamline growth. In this episode of Ecom Experiences, Will Prout, the Head of Growth at Titan Casket, joins Samir Balwani to talk about revolutionizing the funeral industry through creative marketing and product strategies. Will explains how he educates consumers on the FTC (Federal Trade Commission) Funeral Rule, the surge of AI in marketing caskets, and the value of continuous learning in niche industries.

    24min
  5. 19 DE AGO.

    Harnessing Innovation and Influencers in Ecommerce

    Mila Mendez is the Vice President of Digital Media and Ecommerce at RéVive Skincare, a luxury skincare line where she oversees the global strategy and operations of the brand’s online presence and performance. She also collaborates with cross-functional teams and external partners to optimize the customer journey, enhance the brand’s image, and drive revenue and profitability. As the former VP of Ecommerce at Milk Makeup and Laura Geller Beauty, Mila has a track record of growing ecommerce channels and platforms for consumer luxury brands. In this episode… Are you struggling to balance high-quality content production, rising acquisition costs, and global ecommerce distribution? How can you keep your existing customers engaged while expanding into new online marketplaces? Mila Mendez spearheads ecommerce and digital efforts for a luxury skincare brand, so she understands the importance of consumer engagement and education in scaling. Consumer product brands must produce quality, informative content daily, ensuring their messages reach target audiences across multiple channels. Mila accomplishes this by leveraging influencers who specialize in the brand’s sector to build awareness and educate consumers on the products. Once you’ve identified and engaged your target audience, you can expand into new markets by segmenting your customer base and creating exclusive offers. In this episode of Ecom Experiences, Samir Balwani interviews the VP of Digital Media and Ecommerce at RéVive Skincare, Mila Mendez, about how she scales and innovates in the competitive skincare industry. Mila emphasizes the importance of educating consumers on product value, adapting marketing strategies to various cultures, and maintaining a strong customer base through innovative retention strategies.

    28min
  6. 5 DE AGO.

    Building, Scaling, and Protecting Your Ecommerce Brand

    Jesse Nuttall is the Head of Ecommerce at Goal Zero, which provides portable, cost-effective power solutions for the Congo. As a senior business leader, he has over 15 years of experience developing digital marketing strategies that have propelled revenue growth for large- and mid-sized companies. Jesse provides strategic thought leadership on digital strategies, revenue growth, partner development, and trends in online channels. In this episode… Maintaining your brand’s edge in an increasingly competitive ecommerce landscape can be arduous, especially with disruptive new technology and other industry shifts creating distractions. How can you stay ahead of the curve and position your brand as the go-to option for consumers? With the advent of AI, augmented reality, and automations, ecommerce leader Jesse Nuttall has become an expert in prioritization. He performs cost-benefit analyses to ensure he makes decisions that propel the business forward amid competition. Some top-priority decisions involve generating brand awareness by building customer relationships and communicating a product’s benefits over similar ones from competitors. With competitors appropriating market share and commoditizing products, positioning your products as superior is vital.  Tune in to the latest episode of Ecom Experiences as Samir Balwani hosts Jesse Nuttall, the Head of Ecommerce at Goal Zero, to discuss tackling competition among technological advancements. Jesse talks about brand differentiation, the importance of networking and being a lifelong ecommerce student, and AI’s impact on the ecommerce industry.

    27min

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This is Ecom Experiences, a podcast for e-commerce marketing leaders who want to grow and scale their brands faster. Join us as we interview some of the smartest brand founders and marketing leaders in the industry, explore the lessons they learned, discover the keys to their success, and discuss what excites them most about the future.

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