83 episodes

This is the Golf Business podcast brought to you by the National Golf Course Owner's Association (NGCOA), the leading voice for today's owners and operators. Each episodes features guests and discussions about some of the most important matters in our business. Hosted by former NGCOA president Charlie Birney.

This podcast is supported by Yamaha Golf Carts, the official golf cart partner of NGCOA.

Golf Business Podcast NGCOA

    • Business
    • 4.7 • 16 Ratings

This is the Golf Business podcast brought to you by the National Golf Course Owner's Association (NGCOA), the leading voice for today's owners and operators. Each episodes features guests and discussions about some of the most important matters in our business. Hosted by former NGCOA president Charlie Birney.

This podcast is supported by Yamaha Golf Carts, the official golf cart partner of NGCOA.

    Episode 83: Ronnie Miles (NGCOA) | Whitney Pennell (RCS Hospitality)

    Episode 83: Ronnie Miles (NGCOA) | Whitney Pennell (RCS Hospitality)

    Hear from Ronnie Miles, NGCOA's Sr. Director of Advocacy, (1:15 – 23:00) as he chats with Michael Williams to recap the key points addressed to lawmakers during National Golf Day 2022 and spotlight other critical legislation on NGCOA's Advocacy radar that course operators should stay aware of – including new labor laws, credit card processing fee discussions in Congress, WOTUS rulings, and more.
     
    Then, listen in as Michael welcomes Whitney Pennell (23:00 – 47:00), RCS Hospitality Group's founder and president, for an enlightening House Chat as they discuss trends and tactics in workforce management. Plus, NGCOA members Leo Lynne (FL) and Wayne Rohauer (MD) join the discussion to share their successes with RCSU's virtual training and the positive impact felt across their operations. RCS Hospitality is the sponsor of NGCOA's online Hospitality Center and a Smart Buy partner!

    • 47 min
    Episode 82: Rhett Evans (CEO, GCSAA) | Shaun Hansen (Toptracer)

    Episode 82: Rhett Evans (CEO, GCSAA) | Shaun Hansen (Toptracer)

    Hear from Rhett Evans, CEO of the GCSAA, (1:00–38:45) as he chats with NGCOA CEO Jay Karen and Secretary of the PGA of America Don Rea. Learn how the GCSAA is continuing to lead the way on sustainability, including providing operators and lawmakers with critical science-based data to combat negative environmental stereotypes that golf often faces. Plus, with new potential legislation shaking things up in Washington, how will golf course owners and superintendents adjust their operations to meet current challenges and be prepared for future hurdles?
     
    Then, listen in as Michael Williams welcomes Shaun Hansen with Toptracer, (39:00–56:00) for a House Chat segment as they go behind the scenes on Toptracer technology, which has taken the golfing world by storm.  Hear how their technology is providing incredible experience for golfers and reshaping ranges from coast to coast. What are the benefits course owners are seeing when they add Toptracer to their facility? Plus, learn why the historic home of golf at St. Andrews even added it to their range.

    • 56 min
    Episode 81: Rock Lucas + Del Ratcliffe (Owner to Owner) | Steve Tanner (PGA Jr. League)

    Episode 81: Rock Lucas + Del Ratcliffe (Owner to Owner) | Steve Tanner (PGA Jr. League)

    Hear from course owners Rock Lucas of Charwood Golf Club and Del Ratcliffe of Ratcliffe Golf Services (00:45–21:15) as they highlight challenges they’re noticing early in 2022, as well as opportunities on the horizon. In our first "Owner to Owner" chat of the year, learn how Rock and Del are adjusting operations to stay profitable considering the labor climate and record inflation levels. Plus, with all of the innovation and technology sweeping across the industry, how are they deciding on what's the most beneficial for their bottom line?
     
    Then, listen in as Michael Williams welcomes Steve Tanner, Senior Director of Player Engagement at the PGA of America, (21:30–40:00) to this “House Chat” segment as they dive into how the PGA Jr. League is reshaping youth golf in America.  Hear about the exciting and innovative programs offering kids access and opportunity to the game, as well as valuable life skills. How do course owners contribute to this success... and if they aren't already involved, how can they play a part?

    • 39 min
    Episode 80: Jim Daily + Adam Besvinick (LinksDAO) | Jason Pearsall (Club Caddie)

    Episode 80: Jim Daily + Adam Besvinick (LinksDAO) | Jason Pearsall (Club Caddie)

    Hear from the founders of the new crypto-based LinksDAO (1:15 - 47:45) during their recent appearance on Golf Business LIVE with NGCOA CEO Jay Karen and Secretary of the PGA of America Don Rea. Jim Daily and Adam Besvinick discuss crypto’s unmistakable emergence in the golf industry, and share plans for how their “DAO” club membership model would function in this digital concept… and what owners and operators should know going forward. 
     
    Then, Jason Pearsall of Club Caddie talks to Michael Williams (48:00 - 1:01:30) on the most recent episode of NGCOA’s brand new series Golf Business LIVE with Michael Williams. Jason and Michael dive into all things technology and spotlight how golf management software is evolving to meet the needs of today's golf facility workforce and their customer’s expectations.

    • 1 hr 1 min
    Episode 79: Will Robins (Owner, WRGolf Coaching) | Chris Novak (PGA HOPE)

    Episode 79: Will Robins (Owner, WRGolf Coaching) | Chris Novak (PGA HOPE)

    Hear from renowned golf instructor Will Robins (1:45 - 34:00) during his recent appearance on Golf Business LIVE with NGCOA CEO Jay Karen and Secretary of the PGA of America Don Rea. Find out Will’s take on the current state of golf facility instruction and his vision for future coaching models, which could transform the bottom line at your club.
     
    Then, Chris Novak of PGA HOPE talks to Michael Williams (34:00 - 45:30) on the most recent episode of NGCOA’s brand new series Golf Business LIVE with Michael Williams. Chris shares incredible and inspiring stories surrounding PGA HOPE, what it means for our nation's Veterans, and how course owners and operators can play a crucial role in this program.

    • 45 min
    Episode 78: Golf Business Conference Sponsors: Tony Schaffer, President, HALO DAS ; Ken Reynolds, VP Sales and Marketing, aboutGOLF

    Episode 78: Golf Business Conference Sponsors: Tony Schaffer, President, HALO DAS ; Ken Reynolds, VP Sales and Marketing, aboutGOLF

    In this House Chat segment, Tony Schaffer, President, HALO DAS discusses HALO DAS wireless solutions to take your facility to the next level when it comes to operational efficiency and the delivery of outstanding customer experiences. Today’s staffing challenges and customer expectations demand innovative solutions and HALO DAS delivers.
     
    In this House Chat segment, Ken Reynolds, VP of Sales and Marketing, aboutGOLF, and Golf Business Conference 2022 sponsors, discusses aboutGOLF gaming and simulation systems and their mission to connect golfers with others and to make golf available … anytime, anywhere, and by anyone ... because together is better for the future of golf.

    • 31 min

Customer Reviews

4.7 out of 5
16 Ratings

16 Ratings

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Always relevant!

As a course owner, one of my favorite things about this industry is the collaborative nature of other operators and professionals in the golf biz. Great podcast. I am so glad I found this!!! I’ve listened to almost all of the episodes over the past month. Useful info- and reminds me that we are in this together!

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