Holiday Shipageddon

EP238- Holiday Shipageddon

This holiday season will be a mixed bag for retailers. Health concerns are likely to drive many more consumers online, but can retailers and shippers, who are already experiencing Cyber-Monday levels of e-commerce handle the increased volume?

Scott Silverman (@scottsilverman) of CommerceNext and Ken Cassar (@kcassar) of CassarCo join us to discuss the holiday season, including a CommerceNext survey of 1,000+ consumers, and 60+ digital retail executives to understand how aware they may be of shipping delays, trade-offs they'd be willing to make in order to get free shipping, etc.

• Jason wrote a related article "Holiday 2020: A Mixed Bag For Retailers" in Forbes this week
• The twitter thread that kicked off this discussion
• Lowes locker announcement that Scot mentioned
• Deloitte Holiday Forecast
• Salesforce Holiday Forecast

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Episode 238 of the Jason & Scot show was recorded live on Thursday, October 1st, 2020.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.