The Jason & Scot Show - E-Commerce And Retail News Jason "Retailgeek" Goldberg, Publicis & Scot Wingo, Channel Advisor

EP285 - 22021 Full Year and Holiday Data Deep Dive

The US Dept of Commerce December Advanced Retail Sales Data is out, which gives us a full look at 2021 and the 2021 holiday season. So Episode 285 is a data deepdive into 2021.

If you want to follow along, we've made a deck with all the data available at https://retailgeek.com/2021-commerce-recap
Data Sources
US Retail & E-Com Sales Data: US Dept of Commerce
E-Commerce Estimates: eMarketer
Retail Foot Traffic Data: Placer.ai
Web Traffic Data: Similar Web
Holiday Estimates: Adobe, Salesforce, Mastercard
Episode 285 of the Jason & Scot show was recorded on Thursday Jan 20th, 2022.
http://jasonandscot.com
Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.
Transcript Jason:
[0:23] Welcome to the Jason and Scot show this is episode 285 being recorded on Thursday January 20th 2022 that’s a heck of a lot of 2012’s.
I’m your host Jason retailgeek Goldberg and as usual I’m here with your Cohoes Sky Wingo.
Scot:
[0:41] Hey Jason and welcome back Jason Scott chaussures Jason is kind of a shame we neither of us were able to make it in our F but,
one of the things I don’t miss is every year that I’ve gone to in our f for the last three times I’ve went I’ve had trouble getting there or been stuck there so I think
then our F should use this opportunity to move that show out of January and maybe look at something like March or something if they’re going to be in New York.
Jason:
[1:09] Or to the like Bahamas or something.
Scot:
[1:12] Yeah even better yeah let’s make it a destination of it.
Jason:
[1:17] You know you have my vote I’m not sure you have a majority of votes see you if you have mine that would be awesome.
Scot:
[1:24] Yeah just watching and it seemed like some folks went and then they had a lot of cancellations so seemed like it was in kind of one of those weird.
Hybrid states were if you went and then,
person you are going to go see present canceled you sat there in a room with people watching a zoom so that’s number Super satisfying but I do think it seemed like some folks you and I know got together and had some dinners and had fund so hopefully that was that was good for everyone.
Jason:
[1:50] Yeah I had a little bit of foam oh I think you know some people I would have liked to see you know I saw you know social media of them getting together and whatnot and.
It’s just super bad luck I have a feeling if this show was a month later it would be a lot less controversial that traveled to.
Scot:
[2:09] Yeah and what did you want to talk about this week.
Jason:
[2:14] Well you know if we had gone to NRF one of the things that I always like to do it in our f is kind of check in with a lot of our co-workers in the industry and kind of you know get a consensus,
about how the year ended up for everyone and what they thought the big issues were going to be for 20 21.
So since we didn’t get to do that at shop at NRF I thought maybe we could do it on this podcast for our listeners.
Scot:
[2:42] Yeah that sounds good and then I know you always put together a little for your clients kind of the summary deck and I know that’s hard for our podcast listeners so do you have a way to solve that.
Jason:
[2:55] Yeah so what I thought I would do I put together like a 36 slide deck completely full of numbers and what I thought I would do is describe all of the graphs on the podcast.
Scot:
[3:09] Sounds good that sounds good and it’s going to be a we’ll go through it and intricate detail data point by day.
Jason:
[3:14] Yeah because the one complaint I get about the show is that it’s not hard enough to listen to.
Scot:
[3:18] That’s that’s from your mom.
Jason:
[3:22] So that probably i

EP284 - 2022 Annual Predictions h
2021 Predictions Recap
Jason:
Made to Order apparel business > 9 figures Yes Retailer offers viable health alt insurance option to consumers No Grocery E-Com > 10%  someone deploys(not pilots) MFC Yes Amazon Shopify Competitor (shipping solution) No Retail Media > $20B Yes Bonus – More store closures in 2021 than 2020. No
Jason Total Score: 3 of 5
Scot:
Amazon move to same day prime by opening a huge wave of neighborhood DCs (near DSPs) Yes Shipping (Shopify) – launch own DSP No Shopify marketplace No ‘zero friction addiction’ sticks – I’ve seen 30-40% repeated a lot, I think it’s 60-80%. commerce penetration says at 16% or better in 2021. Yes spac/ipo? Dnvb wave Yes Bonus: post-covid anti-consumerism/materialism wave No
Scot Total Score: 3 of 5
We have a tie, including the tie-breaker. Here are some relevent links:
eMarketer recap of Retail Media Networks Bricks Meets Clicks analysis of digital grocery space 2022 Predictions Jason:
NFTs, Web 3, Metaverse, and Ultrafast delivery services are all overhyped and don’t deliver meaningful commerce revenue in 2022. Shein exceeds $30B in annual sales, disrupting apparel industry Adoption of BNPL services slows down to less than 15% CAGR in 2022. Amazon opens more than 100 Amazon Fresh grocery stores Last Mile evolves Veho, X-Delivery, shipium, or Instacart gets aquired Scot:
Amazon launches a competitor to Shopify webstore, possibly via a headless solution on AWS Amazon wins ultra-fast delivery. Gopuff, Gorilla, or  Jokr goes out of business in 2022 Metaverse gets lots of buzz but no revenue Livestream commerce goes mainstream in the US  Fabric gets acquired Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.
Episode 284 of the Jason & Scot show was recorded on Thursday, January 6th, 2022.
ttp://jasonandscot.com
Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.
Transcript Jason:
[0:23] Welcome to the Jason and Scot show this is episode 284 being recorded on Thursday January sixth
2022 I’m your host Jason retailgeek Goldberg and as usual I’m here with your co-host Scott Wingo.
Scot:
[0:40] Hey Jason and welcome back Jason Scott she listeners happy New Year Jason and listeners it’s 2022 here we are we made it.
Jason:
[0:49] I know I feel like I’m already winning because the intern type 2021 in the show notes and when I read the intro I caught it in my head I feel like that I’m impressed with myself right now.
Scot:
[1:00] Boom yep and there that was bad timing because there is a performance review coming up so that in turn is going to be in some pretty pretty thin ice here so we’ll see hopefully they make it through.
Jason:
[1:13] Might be another year probation before he gets to start taking a salary.
Scot:
[1:18] Yeah most important question are you watching the book of Boba Fett.
Jason:
[1:24] I am I am we have to be careful not to do any spoilers but.
Scot:
[1:29] Never spoilers never a million spoiler.
Jason:
[1:31] Spoiler free pass.
Scot:
[1:33] I believe he got eaten by that giant thing in the desert oh sorry those spoiler.
Jason:
[1:39] Yeah.
Yeah there are I will let I’m not going to reveal anything but there is sand in the new episodes.
Scot:
[1:49] Yeah yeah he want he like Star Wars you get a lot of sand in some people hate sand but Boba doesn’t seem to mind.
Jason:
[1:57] No I think he’s had to adjust but yeah really well done show been enjoying it felt like there was a end of the year there was kind of a little role in television programming in our household so it’s been exciting too
Taz some of these series come back.
Scot:
[2:13] Let’s jump into it

EP283 - Year End Review 
It’s our final show of 2021!
We recap the US Dept of Commerce November Advanced Retail Sales Data.
We do a deep dive into the retail industries growth from 2019 through November 2021. In those 23 months, the retail industry grew 22%, historically fast growth. There were clear winners and losers. If you want to follow along on with all the data, here is a visual recap of retail growth 2020-2021. (PDF Download).
We also highlight the six most important trends of 2021.
Amazon fulfillment capacity growth (Amazon and Walmart become shipping companies) Social Media becomes the discovery channel for e-commerce (led by live-streaming) Ultrafast delivery services Amazon invents and starts to scale a grocery store (Amazon Fresh) with just walk out technology Retail Media Networks explode, led by Amazon’s $30B in ad sales. Retailers now compete with social media networks for eyeballs Apparel has shifted from designer led to consumer led, as evidenced by the meteoric rise of Shein We’re so very grateful to our audience, both for the time you have shared with us, and for generous opinions, feedback, and knowledge that many of you have shared. We wish you all the very best holidays and New Years, and look forward to seeing you in 2022!
Episode 283 of the Jason & Scot show was recorded on Tuesday, December 21st, 2021
http://jasonandscot.com
Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.
Transcript Jason:
[0:23] Welcome to the Jason and Scot show
this is episode 283 being recorded on Tuesday sept December twenty first twenty Twenty-One I’m your host Jason retailgeek Goldberg and as usual I’m here with your co-host Scot Wingo.
Scot:
[0:39] Hey Jason and welcome back Jason Scott show listeners Jason how are the holidays treating you so far.
Jason:
[0:46] They are treating me really well it’s been super interesting what’s going on in our industry and getting ready to take the family to California to see my mom and brother.
Scot:
[0:59] Very fun California versus Chicago seems like a smart smart choice this time.
Jason:
[1:04] Yes early and my relationship with my wife we agreed that we would visit her Michigan in-laws and Thanksgiving and my California relatives in December seems weather prudent if nothing else.
Scot:
[1:16] Yeah smart I like your
like you’re negotiating strategies so we are recording this here live on December 21st so we are in the very last tail end of holiday 21
and Jason you had some some interesting data that you had parse through that I thought we could start with it’s going to be largely kind of the November data but it’s kind of the best data we have,
until we get into January and see how the holiday played out and then we’ll do a quick
checkpoint on what you’re hearing from clients and then I think both of us wanted to kind of share our big stories for retail and e-commerce for 2021
so why don’t you kick us off with some data.
Jason:
[1:57] That sounds amazing so yeah so the data we are talking about is the US Department of Commerce data we get a an update every month so you know last week we got the,
the update that includes November and in general November sales were up
sixteen percent from November of twenty twenty so I always coach people that we should look at year-over-year not month over month so pretty healthy growth in 2021 from 2020
if you look at year-to-date so January through November
we are up about 18% from 2020 and if you look at e-commerce we were up about 12 percent from November of 2020 so I you know I always
put this data out on social media and I got a ton of,
interesting responses this year on that data everyone’s like
hey Jason why are you comparing to November of 2020 like we’re in the mi

EP282 - Cyberweek Recap with Salesforce's Rob Garf 
Rob Garf (@retailrobgarf) is VP and GM, Retail at Salesforce. Rob returns to the show for the third time (EP249 and EP110) to talk about November, and especially cyber week e-commerce sales.
The Salesforce shopping index combines data and holiday insights on the activity of more than a billion global shoppers across more than 54 countries powered by Commerce Cloud, billions of consumer engagements and millions of public social media conversations through Marketing Cloud, and customer service data powered by Service Cloud.
We cover e-commerce sales in November 2021 vs 2020 and 2019. First mile issues, last mile issues, inflation, winning and losing categories, predictions for December.
Episode 282 of the Jason & Scot show was recorded on Tuesday, November 30th, 2021
http://jasonandscot.com
Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.
Transcript Jason:
[0:24] Welcome to the Jason and Scot show this is episode 282 being recorded on Tuesday November 30th
20:21 I’m your host Jason retailgeek Goldberg and as usual I’m here with your co-host Scott Wingo.
Scot:
[0:39] Hey Jason and welcome back Jason Scott showed listeners well Jason we’re in the thick of it we are recording this the day after Cyber Monday
this is our favorite time of the year and who better to help us recap the turkey five than longtime friend of the show Rob Garf he is the VP and GM retailgeek
at Salesforce and he is here to sling some hot data and some fresh takes welcome Rob.
Rob:
[1:06] Hey Scott Jason it’s great to be here as always happy holidays.
Jason:
[1:12] Happy holidays to you Rob I feel like it wouldn’t be holidays if I if we weren’t recording a podcast with you it’s kind of an annual tradition.
Rob:
[1:20] Absolutely look forward to it every year.
Jason:
[1:22] So before we jump into it remind our listeners who you are and what you do for Salesforce.
Rob:
[1:30] Yeah absolutely some VP and GM for retail so what that means is I oversee
the industry product solution and insights and the insights portion is really what brings me here today we have a team whose Charter is really to stay out in the industry understand where.
The retail space is going and that helps us really think about our products and solution but also have really interesting.
And informative conversations with our customers as well and most of that data and Analysis is based on our shopping index are shopping index looks at all the data that flows through the Commerce Cloud platform we obviously bubble that up.
We strip out all the pii data and it really becomes the de facto standard of what’s happening in retail and this is our
holiday it’s our Super Bowl where we really allow the data to come to life and not only project where.
The industry is going over the critical holiday time but report on it so it’s been a couple of sleepless nights over the last week and really excited to be here today to crawl through the data and just have really good conversations with two good friends.
Jason:
[2:38] We are excited to do it and I’m extra excited because if I’m not mistaken it seems like you have a bigger scope than you did last time you were on the show did you get a promotion because of what a good job you did on the show.
Rob:
[2:52] I think it was exactly that and I appreciate it by the way your check is in the mail yeah you know certainly.
It’s important to Salesforce to look at Industries and industries as a practice within Salesforce has really
then one of the focus one of the priority areas over the last couple years and so for retail taking a real close look at what products what Solutions we have to bring to Market
across the entire supply chain ob

EP281 - Mark Mahaney, author and top internet analyst 
Mark Mahaney is Senior Managing Director at Evercore ISI, Research Division, he’s one of the original and longest lasting internet analysts on Wall Street. He recently published “Nothing but Net: 10 Timeless Stock-Picking Lessons from One of Wall Street’s Top Tech Analysts.”
We cover a variety of fun topics including the beginning of his career with with Mary Meeker. His initial evaluation of EBay. His long positions on Amazon, Netflix, and Priceline, and butting heads with Jim Cramer over Google. We also discuss what’s next for Amazon, and where the best investments of the future might be.
Episode 281 of the Jason & Scot show was recorded on Thursday, November 18th, 2021
http://jasonandscot.com
Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.
Transcript Jason:
[0:00] Welcome to the Jason and Scot show this is episode 281 being recorded on Thursday November 18 20 21.
I’m your host Jason retailgeek Goldberg and as usual I’m here with your co-host Scott Wingo.
Scot:
[0:16] Hey Jason and welcome back Jason Scott show listeners.
Jason as you and the listeners know I am a huge scene in b.c. junkie and you can’t turn on CNBC Durning Earth during earning Seasons without seeing Mark mahaney he is one of the top internet analyst.
He was actually on recently talking about the artist previously known as Facebook meta
Mark has a new book out called quote-unquote Nothing But net and is joining us tonight give listeners an early peek of what is sure to be the best seller in the bookmark covers some of our favorite companies including Amazon Apple Facebook / meta Google Netflix Twitter and Uber
Mark welcome to the show.
Mark:
[0:56] Thanks for having me on guys.
Jason:
[0:58] Mark we are thrilled the chat with you is you know Scott is a huge Amazon fan boy so I anytime he gets a chance to talk Amazon he’s excited.
And I’m super excited because after tonight show I’m going to be smart enough to get rich like you and Scott so that’s pretty pretty exciting for me.
But before we jump into all that we always like to give listeners a little bit of a feel for our guests background and in your case I know I think you’re officially the the oldest analysts on Wall Street is that true.
Mark:
[1:29] Well that’s the oldest and longest lasting internet analyst on Wall Street but I don’t look the part
so how about we do that yes I’ve been covering Internet stock since 1998 do a series of bank said I started,
working with this tremendous analysts her name was Mary Meeker her name is Mary Meeker and started the first Friday I was on Wall Street I got a call from the CFO of this tiny little online auction company that sold Pez dispensers and was looking to see whether any banks would be interested in their IPO that company was
eBay so I wasn’t there at the beginning of the internet but I was there pretty close to the beginning of the commercial
for the public market to internet and it’s been a fascinating ride and I thought there were a lot of lessons I could draw both from the successes the market and failures in the market and my personal successes
and failures as a stock picker.
Scot:
[2:20] Cool what’s so name some of the firm’s so in my recollection you’ve probably worked at six firms like how many firms have you worked out over or that career.
Mark:
[2:30] Yeah now I don’t want you to think I you know I jump around too much but I started off at Morgan Stanley also worked at Citibank Royal Bank of Canada.
A small boot wonderful Boutique called American Technology research and I’m currently at evercore isi but I’ve been doing nothing but net.
Hence the title of the book that’s been my email tagline or a

EP280 - Anker Innovations Head of Global Communications Eric Villines
Eric Villines is the Global Head of Communications for Anker Innovations. Anker is one of the most successful brands to be started on the Amazon platform. In this broad ranging interview, we discuss the origin story of Anker, their evolution from early Amazon FBA seller to Global Omni-channel brand. Eric covers their incubator, Anker Innovation, and their Amazon FBA consulting service OceanWing. We also discuss his recent book, Get Funded!: The Startup Entrepreneur’s Guide to Seriously Successful Fundraising.
Episode 280 of the Jason & Scot show was recorded on Wednesday. November 17th, 2021.
http://jasonandscot.com
Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.
Transcript Jason:
[0:00] Welcome to the Jason and Scot show this is episode 280 being recorded on Wednesday November 17th 2021 I’m your host Jason retailgeek Goldberg and as usual I’m here with your co-host Scot Wingo.
Scot:
[0:15] Hey Jason and welcome back Jason Scott show listeners Jason is a fellow Gadget addict one of our favorite brands that we love from
consumer perspective is Anchor and then we also spend a lot of time here on the show talking about anchor because it’s a very interesting brand that is one of the few that we call kind of
digitally native Amazon born so today on the show we are very excited to welcome
Eric villines he is the head of Global Communications at anchor and is based out of Sunny Seattle Eric welcome to the show.
Eric:
[0:50] Thanks for having me we’ve also been having about two months of rain so we’re living up to our our cliche.
Jason:
[0:59] That for the last two months that might have sounded bad but being here in Chicago I have a feeling that rain is about to start looking pretty good to me.
Eric:
[1:07] Yeah means known cold and wind.
Jason:
[1:09] Exactly all of the above although it’s been pretty mild so far.
Eric before we jump into all the anchor discussions we always like to get sort of a brief background about our guests and maybe you could tell us what your role is an anchor.
Eric:
[1:25] Sure so I run Global Communications at anchor Innovations which is essentially a fancy way of saying public relations.
Which in time it’s sort of corporate Communications you could be crisis Corporate social responsibility and then obviously the most exciting part of what I do which would be product PR dealing with the media on reviews and,
I’m getting the word out of on the cool gadgets we.
Jason:
[1:51] That’s awesome so does that mean you have one of everything.
Eric:
[1:55] I have two of everything.
It’s a funny story I’ve worked in consumer electronics for a long time and I remember Steven Yang who hired me personally for the role,
I remember I was in China and I said I want to make sure that I’ve got budget to give everyone on my team,
you know one of the products and he giggled and I’m absolutely serious,
we all have to you know live it and breathe it and love it and know the good and the bad aspects of all of our products because we’re talking with the media all the time so I kind of.
I’m kind of insistent that everyone on my team has the products and then the other part is we all we can never run out of battery that’s like that’s like a major faux pas here,
if I ever hear the words even coming out of my own mouth that my phone is almost out of juice that’s super bad as a charging company.
Jason:
[2:45] That does seem off brand I am I have a little bit of a fetish for your products and the thing I’ve noticed is every time I have a family gathering I get completely cleaned out.
Eric:
[2:57] Oh yeah there is.
Jason:
[2:58] So I yeah I didn’t realize you were in