Hospitality from Within

Hospitality from Within

5.0 (3)
LANGUAGE LEARNING
UPDATED WEEKLY

Welcome to Hospitality from Within newsletter. We will navigate topics like language & communication, accountability, routines and how to get through the sticky energy within yourself and your teams. It's time to turn the lens inward. kimlerner.substack.com

FEB 5

BTS: Creative Hyphenate Businesses

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38 min
JAN 29

Live with Hospitality from Within

Get full access to Hospitality From Within at kimlerner.substack.com/subscribe

31 min
11/14/2025

Hospitality Hyphenate Chat

Get full access to Hospitality From Within at kimlerner.substack.com/subscribe

34 min
10/16/2025

Live with Hospitality from Within

Get full access to Hospitality From Within at kimlerner.substack.com/subscribe

34 min
09/24/2025

BTS: Hospitality Hyphenate

Get full access to Hospitality From Within at kimlerner.substack.com/subscribe

37 min
06/11/2025

Ep 55 - Humans solve human problems with Mei Ratz

Ep 55 - Humans solve human problems with Mei Ratz About Mei Mei Ratz is driven by a deep commitment to nurturing human potential and fostering equitable opportunities for all. As a devoted mother, partner, daughter, and sister, she brings a blend of empathy, insight, and strategic thinking to her endeavors. Mei's diverse professional background spans executive coaching, DEIJ (Diversity, Equity, Inclusion, and Justice) program design and facilitation, question engineering, brand creation, art direction, group coaching, and community development. Grounded in a foundation of communication design education and sharp question forming skill, Mei approaches her work with a keen eye for innovation with a focus on how to support people and communities in their goals of sustainability and care. She believes in empowering individuals to unlock their full capabilities and advocates for leadership that prioritizes equity and authenticity. In all her endeavors, Mei is guided by a profound sense of compassion, humor, and a relentless pursuit of excellence. She strives to create spaces where individuals can rest, communities can flourish, and everyone has the opportunity to be heard and valued. Get full access to Hospitality From Within at kimlerner.substack.com/subscribe

52 min
05/28/2025

Ep 54 - The greatest storytellers are tour guides with Angelo Carotenuto

Ep 54 - The greatest storytellers are tour guides with Angelo Carotenuto Listening to Angelo connect his dots backwards on how he founded LivTours leaves us with no surprise that his path led him to create business to curate unique experiences through tours. This collaborative conversation feels like a story every step of the way! About Angelo Angelo Carotenuto, founder of LivTours, has been transforming travel since 2009 by creating intimate, unforgettable experiences across Europe. Starting as a tour guide and performer in his hometown of Rome, Angelo saw the demand for authentic, small-group and private tours and launched LivTours (formerly LivItaly Tours). A hands-on leader, he forges partnerships, trains expert guides, and supports a global team dedicated to delivering top-rated, hand-crafted travel moments. Thanks for tuning in to today’s episode. If you’re ready to dive deeper into leadership and clear the sticky energy that can hold teams back, head over to The School of Hospitality from Within. You’ll find powerful resources designed to help you lead with clarity, confidence, and connection. As a valued member of our podcast community, you can use the code COMMUNITY20 at checkout to receive 20% off the Lead with Confidence Membership. This gives you full access to leadership courses, videos, worksheets, guidebooks, and so much more to support your growth. Until next time, lead confidently and keep it only yummy, always. Get full access to Hospitality From Within at kimlerner.substack.com/subscribe

42 min
05/14/2025

Ep 53 - Having a beginner mindset with Anna Gordon

Ep 53 Having a beginner mindset with Anna Gordon Anna’s journey is far from traditional and it is rooted in the love of connecting with the community and sharing the roots of her partnership. Anna founded The Good Batch over 15 years ago and every day since has continued to be curious, create and define what leadership means to her. In this collaborative conversation, Anna shares, without sugar coating ** pun intended **, her path back towards herself and how it has had such an impact on her team culture and business. About Anna Anna Gordon is the chef and founder of famed cookie bakery The Good Batch. Anna’s popular Brooklyn-based bakery first garnered NYC interest when she launched at the Brooklyn Flea / Smorgasburg in 2010 - she was met with lines down the block and quickly sold out each weekend. Her bakery in Clinton Hill, Brooklyn opened in 2014, and has become a national destination as well as a neighborhood staple. The Good Batch is known for hearty, innovative, flavor-forward cookies, ice cream sandwiches, and beautiful layer cakes. The company has a robust wholesale program, distributing their baked goods to the finest coffee shops and cafes around NYC. Anna runs the bustling business with her husband, Steve Hartong, and among many other accolades over the years, she is a member of the James Beard Foundation's WEL (Women’s Entrepreneurial Leadership) program. Thanks for tuning in to today’s episode. If you’re ready to dive deeper into leadership and clear the sticky energy that can hold teams back, head over to The School of Hospitality from Within. You’ll find powerful resources designed to help you lead with clarity, confidence, and connection. As a valued member of our podcast community, you can use the code COMMUNITY20 at checkout to receive 20% off the Lead with Confidence Membership. This gives you full access to leadership courses, videos, worksheets, guidebooks, and so much more to support your growth. Until next time, lead confidently and keep it only yummy, always. Get full access to Hospitality From Within at kimlerner.substack.com/subscribe

30 min

5

out of 5

3 Ratings

Welcome to Hospitality from Within newsletter. We will navigate topics like language & communication, accountability, routines and how to get through the sticky energy within yourself and your teams. It's time to turn the lens inward. kimlerner.substack.com

Creator

Hospitality from Within
Years Active

2024 - 2026
Episodes

61
Rating

Clean
Copyright

© Kim Lerner
Show Website

Hospitality from Within