The MSP Zone

Charles Weaver

Weekly discussion of news, events, and topics of interest to the global managed services professional community. The series will have the latest and most relevant discussions in managed services and cloud computing, featuring special guests and notable figures in the profession.

  1. HÁ 1 DIA

    Competing against Low Priced MSPs

    In this episode, Charles Weaver delves into the age-old dilemma of competing against Managed Service Providers (MSPs) that drive down pricing. He explores the challenges of negotiating with prospects who are tempted by cheaper alternatives and offers practical advice on how to maintain your value without succumbing to a race to the bottom. Charles shares insights on establishing credibility, educating customers, and the importance of standing firm on pricing to ensure long-term success. Tune in to learn how to position your MSP practice for optimal success in a competitive market.

    25min

  2. 9 DE SET.

    Do We Have a Profitability Problem in the Managed Services Profession?

    In this insightful episode, Charles Weaver explores why profitability is crucial for Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs). Delve into the financial metrics that define success in the industry and learn how maintaining healthy profit margins ensures sustainability and growth. Charles discusses the challenges faced by service providers and offers strategies to enhance profitability, emphasizing the role of efficient service delivery and strategic planning. Join us to understand how profitability impacts the long-term viability and effectiveness of MSP and MSSP practices.

    28min

  3. 26 DE AGO.

    Safe Harbor Laws a Game Changer for Managed Services Profession

    In this episode, we delve into the critical topics of managed services immunity and safe harbor laws for Managed Service Providers (MSPs). Discover how these legal frameworks protect MSPs from certain liabilities, ensuring a safer operational environment. Join us as we explore real-world examples and expert insights, shedding light on how these laws impact the industry and what MSPs need to know to stay compliant and secure.

    42min

  4. 19 DE AGO.

    The Hidden Size of the Managed Services Market

    This conversation delves into the size and growth of the managed services market, highlighting the disparity between the number of service providers and the actual maturity and capability of these providers. Charles Weaver discusses the financial metrics of the managed services industry, the challenges in defining what constitutes an MSP, and the implications of these factors on the future of the market. He emphasizes the need for more transparency and certification among MSPs to meet the growing demand for managed services, particularly in light of emerging technologies like AI and increasing cybersecurity threats.

    31min

  5. 11 DE AGO.

    Avoiding Litigation for Managed Service Providers

    In this episode, we delve into the critical strategies Managed Service Providers (MSPs) can employ to avoid litigation. Charles Weaver shares insights on the common pitfalls that lead to legal disputes and offers practical advice on implementing best practices, securing robust contracts, and maintaining comprehensive insurance. Discover how to safeguard your MSP business by understanding the three pillars of risk mitigation and learn from real-world scenarios to enhance your operational resilience. Tune in to ensure your MSP is prepared to navigate the complexities of today's legal landscape.

    33min

  6. 6 DE AGO.

    The Rise of the Cyber VAR

    Join Charles Weaver as he delves into the emerging world of cyber VARs and their transformative impact on managed services. Discover how these value-added resellers are reshaping the IT landscape, challenging traditional models, and offering new opportunities for MSPs. Whether you're an industry veteran or new to the field, this episode provides valuable insights into the evolving dynamics of cybersecurity and IT services. Tune in to explore the future of managed services and the role of cyber VARs in driving change.

    37min
  7. Stop Reacting, Start Growing

    24 DE JUL.

    Stop Reacting, Start Growing

    This episode focuses on the importance of shifting away from reactive IT and growing proactive IT services. Charles Weaver emphasizes that striving for perfection in managed services not only enhances profitability but also leads to greater customer satisfaction and team happiness. He contrasts the MSP model with break-fix companies, highlighting the benefits of a proactive approach in service delivery.

    26min

  8. 14 DE JUL.

    MSP Benchmarking vs. Peer Groups

    In this podcast, Charles Weaver and Kyle Murphy discuss the critical differences between MSP benchmarking and peer groups, emphasizing their unique roles in the growth and success of managed service providers. They explore the importance of peer groups for MSPs at all stages, the value of benchmarking beyond financial metrics, and the benefits of learning from both larger and smaller MSPs. The conversation also highlights the significance of diversifying peer group memberships and setting actionable goals for continuous improvement.

    35min
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Sobre

Weekly discussion of news, events, and topics of interest to the global managed services professional community. The series will have the latest and most relevant discussions in managed services and cloud computing, featuring special guests and notable figures in the profession.

Informações

  • Criado por
    Charles Weaver
  • Anos de atividade
    2020 - 2025
  • Episódios
    325
  • Classificação
    Livre
  • Copyright
    © Charles Weaver
  • Site do podcast
    The MSP Zone

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