“HR Heretics” | How CPOs, CHROs, Founders, and Boards Build High Performing Companies

HR Heretics
“HR Heretics” | How CPOs, CHROs, Founders, and Boards Build High Performing Companies

After a decade+ of “blitz-scaling” companies, HR, talent, and People leaders now face an uncertain economy that has already seen big booms and busts. What will it take to construct the next generation of incredible businesses – and where can people leaders have the most business impact?     Hosts Nolan Church and Kelli Dragovich have been through it all, the highs and the lows – IPOs, layoffs, executive turnover, board meetings, culture changes, and more. With a lineup of industry vets and experts, Nolan and Kelli break down the nitty-gritty details, trade offs, and dynamics of constructing high performing companies. Through unfiltered conversations that can only happen between seasoned practitioners – Kelli and Nolan dive deep into the kind of leadership-level strategy that often happens behind closed doors. This show is for those who are ready to ditch conventional wisdom and figure out from first principles what works for their culture, business model, and industry, with the goal of building a resilient and enduring company. You’ll come away with real guidance for seeing around corners, building enduring companies, and carving out an impactful career – plus a newly-honed bullshit detector. Topics frequently touched on in this season include: building high performing cultures, compensation negotiation, performance reviews, company design, equity, M&As, recruiting the best talent, and how to manage your own psychology as a people leader. hrheretics.substack.com

  1. From Department of No to Strategic Partner: Pendo’s CPO on Modern HR

    1 DAY AGO

    From Department of No to Strategic Partner: Pendo’s CPO on Modern HR

    How do you lead product when your CEO is the product visionary? Pendo's Chief Product Officer Trisha Price reveals the delicate dance of setting boundaries with founder-CEOs, the evolution of HR from gatekeeper to strategic partner, and why she uses AI to write letters to her 102-year-old grandmother. A candid conversation about power, trust, and the changing face of tech leadership. *Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.co For coaching and advising inquire at https://kellidragovich.com/ HR Heretics is a podcast from Turpentine. 📰 Be notified early when Turpentine's drops new publication: https://www.turpentine.co/exclusiveaccess Support HR Heretics Sponsor: Metaview is the AI assistant for interviewing. Metaview completely removes the need for recruiters and hiring managers to take notes during interviews—because their AI is designed to take world-class interview notes for you. Team builders at companies like Brex, Hellofresh, and Quora say Metaview has changed the game—see the magic for yourself: https://www.metaview.ai/heretics KEEP UP WITH CIARA, NOLAN, + KELLI ON LINKEDIN Trisha: https://www.linkedin.com/in/trisha-price-3063081/ Nolan: https://www.linkedin.com/in/nolan-church/ Kelli: https://www.linkedin.com/in/kellidragovich/ — LINKS: Pendo: https://www.pendo.io/ — TIMESTAMPS: (00:00) Intro (01:20) Navigating a Founder-CEO, Product Guru Dynamic (03:00) Establishing Boundaries and Trust (06:40) The Importance of a Lengthy Recruiting Process (09:40) Assessing Product Leaders (14:40) Managing Stakeholder Input and AI Pressure (17:50) Managing the Tension Between Sales and Product (20:10) Navigating the AI Hype Cycle (24:20) Tricia's Personal Use of AI (26:40) Emerging Female Executives in Tech (30:40) The Future of Diversity, Equity, and Inclusion (DE&I) (36:00) The Evolution of HR and the "Department of No" (40:50) Working with a Great HR Leader (43:40) Wrap This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com

    44 min
  2. Election Day 2024: Leading Through the Divide

    3 DAYS AGO

    Election Day 2024: Leading Through the Divide

    On Election Day 2024, Nolan and Kelli examine how to navigate an increasingly polarized workplace during a contentious election. They discuss the decline of 'presidential' discourse, the impact of social media on political rhetoric, and practical strategies for business leaders managing divided teams. Their candid conversation offers insights on maintaining professionalism and unity when half the country faces inevitable disappointment. *Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.co For coaching and advising inquire at https://kellidragovich.com/ HR Heretics is a podcast from Turpentine. — 📰 Be notified early when Turpentine's drops new publication: https://www.turpentine.co/exclusiveaccess Support HR Heretics Sponsor: Metaview is the AI assistant for interviewing. Metaview completely removes the need for recruiters and hiring managers to take notes during interviews—because their AI is designed to take world-class interview notes for you. Team builders at companies like Brex, Hellofresh, and Quora say Metaview has changed the game—see the magic for yourself: https://www.metaview.ai/heretics KEEP UP WITH NOLAN, + KELLI ON LINKEDIN Nolan: https://www.linkedin.com/in/nolan-church/ Kelli: https://www.linkedin.com/in/kellidragovich/ — TIMESTAMPS: (00:00) Intro (00:13) The Election and Preparing for a Divisive Outcome (04:00) Supporting the Winner (05:10) Homogeneous Support and the Undoing of Progress (08:12) Sponsor: Metaview (09:35) Social Media and Mental Health (10:20) The Addiction of Election Results (11:25) The Importance of Routine and Mental Health (12:20) TikTok and Chaos (12:21) Confusing Voting Laws (12:53) Historical Context and Election Integrity (14:00) Navigating a Divided Workplace (14:25) Setting Expectations Before the Election (18:04) Wrap This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com

    18 min
  3. Beyond Emily in Paris: Navigating French Business Culture and HR Politics with Ciara Lakhani

    OCT 31

    Beyond Emily in Paris: Navigating French Business Culture and HR Politics with Ciara Lakhani

    Former Dashlane HR leader Ciara Lakhani shares her unfiltered journey from New York to Paris tech, debunking myths about French business culture while revealing the art of cross-cultural leadership. From smoke breaks with works councils to earning trust through authenticity, Ciara offers practical wisdom on navigating international business dynamics and building bridges between American and French work cultures. *Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.co For coaching and advising inquire at https://kellidragovich.com/ HR Heretics is a podcast from Turpentine. 📰 Be notified early when Turpentine's drops new publication: https://www.turpentine.co/exclusiveaccess Support HR Heretics Sponsor: Metaview is the AI assistant for interviewing. Metaview completely removes the need for recruiters and hiring managers to take notes during interviews—because their AI is designed to take world-class interview notes for you. Team builders at companies like Brex, Hellofresh, and Quora say Metaview has changed the game—see the magic for yourself: https://www.metaview.ai/heretics KEEP UP WITH CIARA, NOLAN, + KELLI ON LINKEDIN Ciara: https://www.linkedin.com/in/ciaralakhani/ Nolan: https://www.linkedin.com/in/nolan-church/ Kelli: https://www.linkedin.com/in/kellidragovich/ — LINKS: Elevate People: https://elevatepeople.io/ — TIMESTAMPS: (00:00) Intro (01:50) Ciara's move to Paris in 2020 (04:54) Challenges of being an HR exec in another country (05:53) Stereotype against French HR people (07:08) Communication style in France (08:30) Assimilating with French HR professionals (10:30) Generalizations about France (11:45) Learning the nuances of French labor laws (13:35) Navigating HR in different countries (15:18) Sponsor: Metaview (17:18) Punitive government in France (18:39) Being a translator in HR (19:50) Working with lawyers (20:45) Org politics in France (23:04) Unpacking the co-founder story (23:50) Org navigation and politics in Paris (27:30) Earning trust in a new culture (29:50) French tactics and meeting people where they are (30:00) Ciara's transition to being independent (31:38) Assimilating into French culture (33:00) Wrap This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com

    34 min
  4. From Empty Suits to Real Leaders

    OCT 29

    From Empty Suits to Real Leaders

    In this segment of HR Heretics, Kelli and Nolan discuss "empty suit executives" – a term coined by product leader Tyler Hogge, highlighting executives who manage from above but scoff at doing the work themselves. Is the era of the status-seeking executive dead? Explore how AI, increased competition, and evolving workplace culture are killing the 'empty suit' leader. From Silicon Valley's trenches to corporate boardrooms, discover why authenticity is replacing authority, and why rolling up your sleeves might be the new key to power in modern business. *Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.co HR Heretics is a podcast from Turpentine. -- Support HR Heretics Sponsor: Metaview is the AI assistant for interviewing. Metaview completely removes the need for recruiters and hiring managers to take notes during interviews—because their AI is designed to take world-class interview notes for you. Team builders at companies like Brex, Hellofresh, and Quora say Metaview has changed the game—see the magic for yourself: https://www.metaview.ai/heretics — KEEP UP WITH NOLAN, + KELLI ON LINKEDIN Nolan: https://www.linkedin.com/in/nolan-church/ Kelli: https://www.linkedin.com/in/kellidragovich/ — LINK/S: The Empty Suit Executive by Tyler Hogge https://tylerhogge.com/2024/10/16/the-empty-suit-executive/ — TIMESTAMPS: (00:00) Intro (00:29) The Empty Suit Executive (03:43) Shift in Management Styles and the Rise of Doers (05:34) Clash Between Founders and "Empty Suit" Executives (06:17) The Changing Dynamics of Large Tech Companies (07:17) Venture-Backed Companies as a Bellwether (09:00) Sponsor: MetaView (10:06) Recognizing Our Own "Empty Suit" Tendencies (11:30) Building a Brand and Leading by Example (12:40) New Era of Leadership (13:30) Adaptability in a Competitive Landscape (14:04) The Rise of AI (14:36) Wrap This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com

    15 min
  5. When Breaking Everything Fixes Everything with Jared Fliesler

    OCT 24

    When Breaking Everything Fixes Everything with Jared Fliesler

    In this episode, Nolan and Kelli talks with Silicon Valley prodigy turned seasoned operator and former Google director Jared Fliesler. From revolutionizing feedback systems to challenging the "founder mode" hype, Jared shares raw insights from his journey as Silicon Valley's youngest executive. But that's just the beginning – he also unveils the psychological trap keeping high achievers perpetually unfulfilled (hint: it's not what you think), and shares the counterintuitive secret to genuine satisfaction. Whether you're a startup founder, HR leader, or ambitious professional, this episode will fundamentally change how you think about performance, leadership, and success. Warning: your perspective on workplace traditions will never be the same. *Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.co HR Heretics is a podcast from Turpentine. 🔥 Apply to join over 400 Founders and Execs in the Turpentine Network: https://www.turpentinenetwork.co/ Support HR Heretics Sponsor: Metaview is the AI assistant for interviewing. Metaview completely removes the need for recruiters and hiring managers to take notes during interviews—because their AI is designed to take world-class interview notes for you. Team builders at companies like Brex, Hellofresh, and Quora say Metaview has changed the game—see the magic for yourself: https://www.metaview.ai/heretics KEEP UP WITH JARED, NOLAN, + KELLI ON LINKEDIN Jared: https://www.linkedin.com/in/jaredsf/ Nolan: https://www.linkedin.com/in/nolan-church/ Kelli: https://www.linkedin.com/in/kellidragovich/ — LINKS: First Call Coaching: https://www.firstcall.co/ — TIMESTAMPS: (00:13) Intro (00:59) Radical Performance Review Process  (06:18) Getting the CEO on Board (08:48) People Operations as Core Business (10:20) The Move Away from Performance Reviews (10:50) Feedback Systems for Introverts (12:07) The Semantics of Performance Reviews (12:48) Experimenting with Performance Reviews (13:52) Founder Mode (19:18) Sponsor: Metaview (20:10) Copy-pasting Culture Decks (20:54) Revolt Against Traditional Management (21:46) Fandiger Mounder (22:16) Treating People Like Wrists (24:14) Being the Youngest Person in the Room (27:37) The Importance of EQ (28:42) Layoff Experience (30:35) The Ego Trap (32:38) Founder Coaching (33:03) Jared's Coaching Practice (37:21) Hiring and Firing in Hyper Growth (37:54) Hire With Speed, Fire with Respect (42:00) The Cost of PIPs (43:04) The Importance of Respect (43:52) The Hedonic Treadmill (48:06) Gratitude as the Antidote (48:22) Wrap This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com

    50 min
  6. Burnout in the Workplace

    OCT 22

    Burnout in the Workplace

    In this candid episode of HR Heretics, Kelli and Nolan dive deep into workplace burnout and share vulnerable insights on maintaining resilience in high-pressure roles. From conquering impostor syndrome to escaping the corporate echo chamber, they offer practical strategies—like daily routines, nature walks, and building authentic relationships—while reminding leaders that it's okay not to have all the answers. *Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.co HR Heretics is a podcast from Turpentine. -- Support HR Heretics Sponsor: Metaview is the AI assistant for interviewing. Metaview completely removes the need for recruiters and hiring managers to take notes during interviews—because their AI is designed to take world-class interview notes for you. Team builders at companies like Brex, Hellofresh, and Quora say Metaview has changed the game—see the magic for yourself: https://www.metaview.ai/heretics — KEEP UP WITH NOLAN, + KELLI ON LINKEDIN Nolan: https://www.linkedin.com/in/nolan-church/ Kelli: https://www.linkedin.com/in/kellidragovich/ — TIMESTAMPS: (00:00) Intro(01:20) Practical Approaches to Reducing Burnout01:48) Key Insights on Managing Professional Burnout(05:01) A Perspective on Failure(07:14)  Confronting Negative Self-Talk in High-Pressure Roles(08:36) Sponsor: Metaview(09:48) Importance of Saying "I Don't Know"(10:17) Finding Balance: Avoiding Professional Extremes(12:53) Breaking Free from the Corporate Echo Chamber(14:08) The Signifiance of Strong Relationships(15:13) Sharing and Collaboration(16:34) The Tangible Nature of Energy(17:07) Understanding Energy's Impact in the Workplace(18:17) Gaining Fresh Perspectives Through History & Experience(19:00) Practicing Gratitude in Professional Life(20:09) Wrap This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com

    20 min
  7. Silicon Valley's Survival of the Fittest with Peter Walker of Carta

    OCT 17

    Silicon Valley's Survival of the Fittest with Peter Walker of Carta

    Peter Walker, Head of Insights at Carta, joins Nolan Church and Kelli Dragovich for a round 2 discussion to talk about the hidden currents reshaping the startup world. From the brutal reality of today's hiring landscape to the unexpected reasons top companies avoid IPOs, Walker challenges conventional wisdom, exploring how the "Big Stay" phenomenon and emerging equity models are redefining employee-company relationships. With startling data on fund performance and company shutdowns, this conversation poses a provocative question: Are we witnessing the end of the startup golden age, or the birth of a new, leaner ecosystem? *Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.co HR Heretics is a podcast from Turpentine. 🔥 Apply to join over 400 Founders and Execs in the Turpentine Network: https://www.turpentinenetwork.co/ Support HR Heretics Sponsor: Metaview is the AI assistant for interviewing. Metaview completely removes the need for recruiters and hiring managers to take notes during interviews—because their AI is designed to take world-class interview notes for you. Team builders at companies like Brex, Hellofresh, and Quora say Metaview has changed the game—see the magic for yourself: https://www.metaview.ai/heretics KEEP UP WITH PETER, NOLAN, + KELLI ON LINKEDIN Peter: https://www.linkedin.com/in/peterjameswalker/ Nolan: https://www.linkedin.com/in/nolan-church/ Kelli: https://www.linkedin.com/in/kellidragovich/ — LINKS: Carta: https://carta.com/data/ — TIMESTAMPS: (00:00) Intro(00:29) Hiring Market Remains Brutal(05:06) Tenure Correlation in Layoffs(10:08) The "Big Stay"(10:15) Sponsor: Metaview(11:27) Venture Ecosystem Driven by Investor Returns(15:34) M&A Activity is Rising(17:22) Emerging Fund Managers Under Pressure(19:37) Employee Compensation Trends(21:16) Company Valuations(25:13) Dissonance Between IPO Market and Public Market Performance(29:14) Series A and Beyond Round Activity(32:05) Resetting Expectations in Venture(37:38) Emerging Models for Employee Equity(40:23) Equity Returning to the Pool(42:16) The 90-Day Exercise Window(43:48) Wrap This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com

    45 min
  8. Trust No One? The New Realities of Tech Recruiting in 2024

    OCT 16

    Trust No One? The New Realities of Tech Recruiting in 2024

    In a world where AI blurs the line between genuine skill and digital deception, HR professionals face an ethical minefield. As candidates leverage AI to cheat interviews and fake applicants infiltrate tech companies, the very fabric of recruitment is being tested. Kelli and Nolan explore the unsettling convergence of technology and human ambition, challenging us to redefine trust, authenticity, and competence in the modern workplace. *Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.co HR Heretics is a podcast from Turpentine. -- Support HR Heretics Sponsor: Metaview is the AI assistant for interviewing. Metaview completely removes the need for recruiters and hiring managers to take notes during interviews—because their AI is designed to take world-class interview notes for you. Team builders at companies like Brex, Hellofresh, and Quora say Metaview has changed the game—see the magic for yourself: https://www.metaview.ai/heretics — KEEP UP WITH NOLAN, + KELLI ON LINKEDIN Nolan: https://www.linkedin.com/in/nolan-church/ Kelli: https://www.linkedin.com/in/kellidragovich/ — TIMESTAMPS: (00:00) Intro (00:13) Candidates Cheating on Interviews with AI (02:40) Interviewing is High Stakes (04:07) AI is Getting Better (05:21) AI Native Candidates (06:49) The Importance of Human Qualities (7:44) Sponsor: Metaview (08:56) Quality Over Quantity (10:18) Referrals and Bias (11:04) Soft Skills Are Hard to Replace (11:17) Fake Candidates (12:43) The Need for Verification (13:36) Poor Recruiting Practices (14:02) Proof of Personhood (14:32) A Chasm of Technology (15:15) Expect the Unexpected (16:02) Awareness is the First Step (16:19) Wrap This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com

    17 min
4.9
out of 5
45 Ratings

About

After a decade+ of “blitz-scaling” companies, HR, talent, and People leaders now face an uncertain economy that has already seen big booms and busts. What will it take to construct the next generation of incredible businesses – and where can people leaders have the most business impact?     Hosts Nolan Church and Kelli Dragovich have been through it all, the highs and the lows – IPOs, layoffs, executive turnover, board meetings, culture changes, and more. With a lineup of industry vets and experts, Nolan and Kelli break down the nitty-gritty details, trade offs, and dynamics of constructing high performing companies. Through unfiltered conversations that can only happen between seasoned practitioners – Kelli and Nolan dive deep into the kind of leadership-level strategy that often happens behind closed doors. This show is for those who are ready to ditch conventional wisdom and figure out from first principles what works for their culture, business model, and industry, with the goal of building a resilient and enduring company. You’ll come away with real guidance for seeing around corners, building enduring companies, and carving out an impactful career – plus a newly-honed bullshit detector. Topics frequently touched on in this season include: building high performing cultures, compensation negotiation, performance reviews, company design, equity, M&As, recruiting the best talent, and how to manage your own psychology as a people leader. hrheretics.substack.com

You Might Also Like

To listen to explicit episodes, sign in.

Stay up to date with this show

Sign in or sign up to follow shows, save episodes, and get the latest updates.

Select a country or region

Africa, Middle East, and India

Asia Pacific

Europe

Latin America and the Caribbean

The United States and Canada