177 episodes

Cold Call distills Harvard Business School's legendary case studies into podcast form. Hosted by Brian Kenny, the podcast airs every two weeks and features Harvard Business School faculty discussing cases they've written and the lessons they impart.

Cold Call HBR Presents / Brian Kenny

    • Business
    • 4.5 • 165 Ratings

Cold Call distills Harvard Business School's legendary case studies into podcast form. Hosted by Brian Kenny, the podcast airs every two weeks and features Harvard Business School faculty discussing cases they've written and the lessons they impart.

    Delivering a Personalized Shopping Experience with AI

    Delivering a Personalized Shopping Experience with AI

    THE YES, a shopping app for fashion brands, uses a sophisticated algorithm to create and deliver a personalized store for every shopper, based on her style preferences, size, and budget. After launching the app in 2020, the founders must decide whether to continue developing the algorithm to deliver on the company’s customer value proposition or to focus their resources on new customer acquisition, with the idea that more users on the app would improve the algorithm's performance.

    • 34 min
    Can a Social Entrepreneur End Homelessness in the U.S.?

    Can a Social Entrepreneur End Homelessness in the U.S.?

    Community Solutions is a nonprofit founded in 2011 by Rosanne Haggerty, with the ambitious goal of ending chronic homelessness in America. After they were awarded a $100 million grant from the MacArthur Foundation, Haggerty and her team had to decide how to prioritize projects and spending to maximize the grant’s impact.

    • 26 min
    What Role Do Individual Leaders Play in Corporate Governance?

    What Role Do Individual Leaders Play in Corporate Governance?

    From 1997 to 2012, Scott Tucker built a nationwide network of payday lending businesses, becoming a pioneer in online lending along the way. But in 2012 federal prosecutors indicted Tucker on several criminal charges that he violated disclosure requirements. Harvard Business School associate professor Aiyesha Dey discusses the role of individual leaders in the corporate governance system, as well as their responsibility for creating a positive corporate culture that embodies ethics, self-restraint, and a commitment to serve.

    • 21 min
    Transforming Deloitte’s Approach to Consulting

    Transforming Deloitte’s Approach to Consulting

    Pixel helps facilitate open talent and crowdsourcing for Deloitte Consulting client engagements. But while some of Deloitte’s principals are avid users of Pixel’s services, uptake across the organization has been slow, and in some pockets has met with deep resistance. Balaji Bondili, head of Pixel, must decide how best to grow Deloitte Consulting’s use of on-demand talent, as consulting companies and their clients face transformative change.

    • 22 min
    How Etsy Found Its Purpose and Crafted a Turnaround

    How Etsy Found Its Purpose and Crafted a Turnaround

    Etsy, the online seller of handmade goods, grew substantially but remained unprofitable in its first decade. But after it was almost bought out by private equity firms, a new CEO arrived with a mission to save the company financially and, in the process, save its soul. Harvard Business School professor Ranjay Gulati discusses CEO Josh Silverman’s purpose-driven turnaround at Etsy.

    • 27 min
    France Telecom: Corporate Restructuring and Employee Wellbeing

    France Telecom: Corporate Restructuring and Employee Wellbeing

    The France Telecom case series follows the evolution of the organization from a national telephone monopoly to a private company facing severe challenges. As increasing pressure mounted internally to make changes and 22,000 jobs were lost between 2006 and 2009, the culture at France Telecom shifted from one where employees were proud to work to one where the physical and mental wellbeing of some employees became increasingly fragile. Did corporate leaders push employees too far, creating unacceptable levels of stress and unhappiness?

    Editor’s note: This episode discusses suicide. If you or anyone you know is having thoughts of suicide, please use this list of suicide crisis lines around the world to seek help.

    • 32 min

Customer Reviews

4.5 out of 5
165 Ratings

165 Ratings

VerilySquared ,

Just found this and plan to listen more

Interesting and concise.

The Original, SP ,

Insightful

The host has a knack for getting the goods out of the guests. Sometimes the topics are less than intriguing. I feel like if it were more frequent I wouldn’t have that feeling.

matthewande ,

that intro is off-putting

It's a great podcast and a great discussion but the intro makes it seem like you are about to have a bad experiemce with those voices describing when the professor walks in, blah blah... If I have to skip through an intro, I'll generally skip the whole thing.

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