213 episodes
Beyond the Wrench Jay Goninen
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- Leisure
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4.8 • 24 Ratings
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How can automotive and diesel shops run a better business and be more profitable? How can we make the aftermarket and dealerships more attractive to younger generations? Each week, Jay Goninen, Co-Founder & President of WrenchWay, will sit down with shop owners, technicians, instructors, and professionals in the automotive and diesel industries to have them share their stories and insights. We’ll dive deep into what’s going on in shops and dealerships and what we can do to help drive the industry forward.
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Repairing Relationships in the Service Department
Trust in the service department is imperative to running an effective shop. Derrick King, Director of Fixed Operations at ClearShift, joins us to give honest advice every shop needs to hear. From the importance of having transparency with your employees to simply respecting their career aspirations, you don’t want to miss these tips!
View the video podcast on YouTube
About Our Guest:
Derrick King
Director of Fixed Operations, ClearShift
derrick.king@clearshift.com
Sponsor:
Sonic Tools
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122
WrenchWay Resources:
Technician Compensation Tool - See automotive, diesel, and collision technician compensation in your area at wrenchway.com/pay.
Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.
Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.
Instructors - Need help getting resources and connecting with industry? We have free resources for your program.
Connect with us on social:
Facebook Instagram Twitter LinkedIn YouTube TikTok -
How Do You Define Success?
Fernando Miranda, Vice President of Transformers Institute, walks us through how everyone sets their own meaning of success in their career and life. He talks about how to create a positive mindset, ways to stay consistent through the highs and lows of life, and the importance of finding your inspiration.
View the video podcast on YouTube
About Our Guest:
Fernando Miranda
Vice President, Transformers Institute
fernando@transformersinstitute.com
Sponsor:
Jasper Engines & Transmissions
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122
WrenchWay Resources:
Technician Compensation Tool - See automotive, diesel, and collision technician compensation in your area at wrenchway.com/pay.
Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.
Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.
Instructors - Need help getting resources and connecting with industry? We have free resources for your program.
Connect with us on social:
Facebook Instagram Twitter LinkedIn YouTube TikTok -
The Impact of Digital Tools on Fixed Operations Management
There is a lot of technology that impacts service departments. The hard part is evaluating what software or digital tool could be useful for your shop. Corey Smith, National Fixed Operations Training Manager for APCO Holdings, LLC, discusses how to get team buy-in for new products, the importance of training on new technology, and how to evaluate post-implementation.
View the video podcast on YouTube
About Our Guest:
Corey Smith
National Fixed Operations Training Manager, APCO Holdings, LLC
csmith@apcoholdings.com
Sponsor:
RepairPal
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122
WrenchWay Resources:
Technician Compensation Tool - See automotive, diesel, and collision technician compensation in your area at wrenchway.com/pay.
Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.
Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.
Instructors - Need help getting resources and connecting with industry? We have free resources for your program.
Connect with us on social:
Facebook Instagram Twitter LinkedIn YouTube TikTok -
Dealership Recruiting w/ WrenchWay & Hireology
WrenchWay partners with Hireology to help dealerships better hire technician talent. Tiffany Czerwinski, Director of Automotive Partnerships at Hireology, discusses the impact this new partnership will have on dealership recruiting. She also addresses several challenges the automotive industry is currently facing, including talent shortages and the absence of clear career paths. Lastly, she offers dealers valuable recruiting tips you won’t want to miss!
View the video podcast on YouTube
About Our Guest:
Tiffany Czerwinski
Director of Automotive Partnerships, Hireology
tczerwinski@hireology.com
Sponsor:
Wind River Payments
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122
WrenchWay Resources:
Technician Compensation Tool - See automotive, diesel, and collision technician compensation in your area at wrenchway.com/pay.
Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.
Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.
Instructors - Need help getting resources and connecting with industry? We have free resources for your program.
Connect with us on social:
Facebook Instagram Twitter LinkedIn YouTube TikTok -
Service Department Communication
Chris Craig, the Fixed Operations Content Owner from RockED, is back to talk about service department communication. In this episode, he dives into the current state of the automotive industry, gives various management and communication advice on how to support shop staff, and shares great tips for service advisors.
View the video podcast on YouTube
About Our Guest:
Chris Craig
Fixed Operations Content Owner, RockED
Follow Craig on Social Media
Chris’ last episode: Making Your Service Advisors a Priority ft. Chris Craig
Sponsor:
Jasper Engines & Transmissions
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122
WrenchWay Resources:
Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.
Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.
Instructors - Need help getting resources and connecting with industry? We have free resources for your program.
Connect with us on social:
Facebook Instagram Twitter LinkedIn YouTube TikTok -
Creating Work-Based Learning Opportunities for Students
Sue Dickson, Founder of Give Me Ten, and Jack Wilson, Auto Service Instructor at Lake County Tech Campus, discuss the progress of collaborating with the industry to develop more meaningful work-based learning opportunities for students. Each individual's path in the automotive field varies, and not everyone is suited to become a technician. The Give Me Ten program simplifies the process for students to find a suitable career path and eliminates barriers for shops to invest in the future of the industry.
View the video podcast on YouTube
About Our Guests:
Sue Dickson
Owner & Operator, Closs Tire & Auto
Founder, Give Me Ten
closstireauto@gmail.com
Jack Wilson
Auto Service Instructor, Lake County Tech Campus
jwilson@techcampus.org
Sue and Jack's last Beyond the Wrench episode.
Sponsor:
Machinists Union District Lodge 77
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122
WrenchWay Resources:
Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.
Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.
Instructors - Need help getting resources and connecting with industry? We have free resources for your program.
Connect with us on social:
Facebook Instagram Twitter LinkedIn YouTube TikTok
Customer Reviews
Great show
Informative
Value-packed!
If you’re in the auto services industry, you need to tune into Beyond the Wrench! Jay is an excellent host who leads really engaging and informative interviews with his guests. Value-packed conversations abound in these episodes - highly recommend checking it out!
I started A rolls royce & Bentley repair shop when everyone told me I could not
I could really relate to this podcast , with no experience and just my education from UTI to become a professional technician, I knew what cars I wanted to work on and had several instructors tell me I had no chance of that happening.
I start my shop in my garage and now rent a bigger garage space, I’ve been looking for a one bay shop to rent, to have an actual shop, but there are none I can find in Atlanta.
I own a European Dynamics, I am on google in Atlanta, and could really use help.
But I keep getting told no no no no no.
But I am saving every dime and me charging 5k for a brake pad service on a rolls royce Cullinan, I do believe I will have a nice little shop soon.
Love the pod cast! Gives me hope and let’s me know what I’m doing is a good thing and the right way.