Teamcast

Mission Critical Team Institute

Dr. Preston Cline, Dr. Dan Dworkis, Dr. Art Finch and Harry Moffit of the Mission Critical Team Institute share research and explore the questions vexing the most elite teams in the world, from Special Operations soldiers to Firefighters, from Trauma Medics to Professional Athletes, and from Astronauts to Tactical Law Enforcement.

  1. Jul 13

    S6 Ep14 A Better Approach to After-Action Reviews

    A few years ago, senior FBI SWAT team leader Matt Hoffman called Preston after a fatal operation. To assist the team in working through the loss, Preston and Matt used a process that went beyond the standard after-action review by incorporating narrative inquiry. The goal was to let a fractured team's story come back together before anyone examined what went wrong, rather than extracting lessons first. Later, Preston worked with Matt and Dr. Angus Fletcher — Professor and Director of the Leadership Initiative at Ohio State's Fisher College of Business — to write up what they learned. Their paper, "A Better Approach to After-Action Reviews," was published in Harvard Business Review. This summer Matt and Angus joined Preston to discuss Angus's research, why traditional AARs work when they're done right, and narrative competence over narrative allegiance. The three of them dig into why a story lands in the brain differently than a data point does, why the breakfast that follows a hard AAR isn't a throwaway ritual but an active repair, and why naming the discomfort in the room, not necessarily fixing it, is often the whole job of a leader. Advice for Monday: stop chasing lessons learned first. Get the full story. The lessons will surface on their own. If you found value in this discussion, the best way to support our work and stay up to date on future episodes is to subscribe and leave us a quick rating or review. It helps us reach more people who need to hear these conversations.

  2. Apr 6

    S6 Ep7 Coach, Don't Profess: Theory-to-Practice Transfer in Mental Performance

    Ceci Craft has worked inside two of the most demanding performance cultures in the world — Army Special Operations and Major League Baseball. She's currently the Philadelphia Phillies' Director of Mental Performance, Life Skills, and Education, leading a staff of seven coaches across their MLB affiliates and the organization's academy in the Dominican Republic. When she made the move from working with Operators to working in baseball, she thought she had her bearings -- "No one's being shot at, and no one's died, so I'm fine." -- It took her a while to recalibrate her perspective from the special ops world and to recognize that losses in the athletic world are different kinds of losses, but still real ones. Preston and Ceci dig into the gap between how mental performance practitioners are trained and what the job actually requires — the ethical conundrums no ethics course prepares you for, the difference between a clinical model built on client readiness and a performance context that operates on its own timeline, and why "coach, don't profess" is harder to practice than it sounds. They use imagery as a case study — exploring habituation, audience fit, and how to teach live skills more effectively. They examine what Ceci calls "healthy versus junk food confidence": the difference between confidence that holds up versus confidence that collapses under real pressure. And they close with one of the more honest conversations about identity and transition: what it actually costs to walk out of a high-performance tribe, and what helps. If this conversation is useful, the best way to support our work is to subscribe and leave a rating or review. It helps us reach the people who need these discussions.

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About

Dr. Preston Cline, Dr. Dan Dworkis, Dr. Art Finch and Harry Moffit of the Mission Critical Team Institute share research and explore the questions vexing the most elite teams in the world, from Special Operations soldiers to Firefighters, from Trauma Medics to Professional Athletes, and from Astronauts to Tactical Law Enforcement.

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