822 episodes

Thank you for visiting the Service Management Leadership Podcast. Our goal is to elevate conversations across the globe. This podcast platform will feature prominent leaders in the industry willing to share their expertise. Below, you will see a schedule of podcast hosts:

o Monday: Jeffrey Tefertiller – Service Management topics
o Tuesday: David Cannon, PeopleCert
o Wednesday: Kenneth Gonzalez
o Thursday: Jeffrey Tefertiller – Asset Management topics
o Friday: Luigi Ferri

Please subscribe and rate wherever you listen to podcasts.

Service Management Leadership Podcast Service Management Leadership Podcast

    • Technology
    • 5.0 • 6 Ratings

Thank you for visiting the Service Management Leadership Podcast. Our goal is to elevate conversations across the globe. This podcast platform will feature prominent leaders in the industry willing to share their expertise. Below, you will see a schedule of podcast hosts:

o Monday: Jeffrey Tefertiller – Service Management topics
o Tuesday: David Cannon, PeopleCert
o Wednesday: Kenneth Gonzalez
o Thursday: Jeffrey Tefertiller – Asset Management topics
o Friday: Luigi Ferri

Please subscribe and rate wherever you listen to podcasts.

    Service Management Leadership - With Guest Stephen Taylor - Part 1

    Service Management Leadership - With Guest Stephen Taylor - Part 1

    In this episode, Stephen shares how he helped build a unique banking platform. He also discusses complexity and risk and the regulatory aspects of banking

    Each week, Jeffrey will be sharing his knowledge on Service Management (Mondays) and Asset Management (Thursdays).

    Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us.  

    Jeffrey has been in the industry for 30 years and brings a practical perspective to the discussions. He is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,400 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.

    • 18 min
    Global ITAM Summit - All Six Sessions

    Global ITAM Summit - All Six Sessions

    Thank you for listening to the Global ITAM Summit. Each of these presentations will re-air in the coming weeks.



    Make sure that you show your support for these outstanding guests willing to share their expertise.

    • 2 hr 52 min
    Ep 13 - Cultural Factors and Collaboration

    Ep 13 - Cultural Factors and Collaboration

    In this episode, kengon talks about some recent events and readings which address the impact of cultural factors on how team members collaborate. It has the benefit of being slightly shorter than the usual episode!

    • 11 min
    Service Management Leadership - Striking The Balance

    Service Management Leadership - Striking The Balance

    A brief discussion about metrics and measures

    Each week, Jeffrey will be sharing his knowledge on Service Management (Mondays) and Asset Management (Thursdays).

    Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us.  

    Jeffrey has been in the industry for 30 years and brings a practical perspective to the discussions. He is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,400 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.

    • 4 min
    Service Management Leadership - Guest Host Luigi Ferri Talking Advanced Persistent Threats

    Service Management Leadership - Guest Host Luigi Ferri Talking Advanced Persistent Threats

    Luigi Ferri takes the mic to talk about Advanced Persistent Threats in this Service Management Leadership Podcast episode.





    Here is Luigi's LinkedIn profile: https://it.linkedin.com/in/theitsmpractice





    Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities.  Stay tuned as tomorrow's show is one you will not want to miss.





    Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us.  Jeffrey is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,400 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.





    Branding by Balaji - Follow him at @bwithbranding on Instagram



    #ITSM #ITIL #AssetManagement #ServiceManagement #IT #BusinessContinuity #Transformation

    • 4 min
    Service Management Leadership - Brooks Law

    Service Management Leadership - Brooks Law

    A brief discussion about Brooks Law and its impact on IT Asset Management



    https://www.linkedin.com/events/globalitamsummit7178801112748105730/comments/


    Each week, Jeffrey will be sharing his knowledge on Service Management (Mondays) and Asset Management (Thursdays).

    • 4 min

Customer Reviews

5.0 out of 5
6 Ratings

6 Ratings

Top Podcasts In Technology

No Priors: Artificial Intelligence | Technology | Startups
Conviction | Pod People
All-In with Chamath, Jason, Sacks & Friedberg
All-In Podcast, LLC
Lex Fridman Podcast
Lex Fridman
Acquired
Ben Gilbert and David Rosenthal
Hard Fork
The New York Times
TED Radio Hour
NPR

You Might Also Like

CIO Mind, The Gartner CIO Podcast
Gartner
Apple News Today
Apple News
The Way I Heard It with Mike Rowe
The Way I Heard It with Mike Rowe
What It's Like To Be...
Dan Heath