Innovation Storytellers

Susan Lindner
Innovation Storytellers

Did you ever wonder how an innovation got to its finish line? How innovators saw the future, made a product, and created change – in our world and in their companies? I did. Innovation Storytellers invites changemakers to describe how they created their innovation and just as important – THE STORIES – that made us fall in love with them. Come learn how great innovations need great stories to make them move around the world and how to become a better storyteller in the process. I’m Susan Lindner, the Innovation Storyteller. But I wasn’t always. I’ve been a wannabe revolutionary, an epidemiologist at the CDC and an AIDS educator in the brothels of Thailand helping to turn former sex workers into entrepreneurs. Trained as an anthropologist and the Founder of Emerging Media, I’ve spent the last twenty years working with innovators from 60+ countries. Ranging from cutting edge startups to Fortune 100 companies like GE, Corning, Citi, Olayan, and nine foreign governments, helping their leaders to tell their stories and teaching them how to become incredible advocates for their innovations. Great innovation stories make change possible. They let us step into a future we can’t see yet. I started this podcast to shine a light on our generation of great innovators, to learn how they brought their innovation to life and the stories they told to bring them to the world.

  1. 4 DAYS AGO

    What’s the Future of Customer Experience with AI?

    What does it take to thrive in a world where AI is redefining customer experience and business innovation? On this episode of the Innovation Storytellers Show, I had an incredible conversation with Jim Harris, bestselling author and globally renowned speaker on disruptive innovation, to explore how businesses can adapt to a rapidly evolving future. Jim shared his unique journey, from teaching Stephen Covey's principles to becoming one of the most sought-after voices in AI and innovation. Drawing on decades of experience working with organizations like Walmart, IBM, and Barclays, he reflected on the challenges and opportunities presented by AI. From the democratization of AI tools to their transformative impact on industries, Jim offered deep insights into how companies must rethink their approach to innovation. One of the standout moments from our discussion was Jim’s story about a group of mainframe managers who, in 1993, couldn’t envision the transformative role of the internet. Fast forward 30 years, and the web is now inseparable from our personal and professional lives. This raises an essential question: How quickly can businesses recognize that the rules of the game have changed, and how do they facilitate the transition to what’s next? We also tackled the emotional and practical aspects of AI adoption. With two-thirds of Americans expressing fear about AI, Jim emphasized the importance of education, adaptability, and understanding AI's potential to empower, rather than replace, human capabilities. He also highlighted the importance of continuous learning, citing the World Economic Forum’s findings that workers need an additional 20 days of training annually to keep pace with technological advancements.

    44 min
  2. DEC 10

    How Corning International is Manufacturing Innovation in New Markets

    What role do trust, cultural understanding, and collaboration play in global innovation? In this episode of the Innovation Storytellers Show, I sit down with Gökhan Doran, Division VP and General Manager at Corning International, to uncover the keys to navigating the complexities of international manufacturing and partnerships.  From Brazil to Nigeria, Japan to India, Gökhan shares his journey of building diverse, value-driven collaborations that blend Corning’s innovation in glass science with local expertise and creativity. Together, we explore the human resistance to change, the importance of breaking down comfort zones, and the philosophical insights that guide Gökhan’s leadership style. Drawing inspiration from Plato, Gökhan discusses how curiosity, discipline, and a willingness to climb the metaphorical wall of fear have shaped his career and approach to partnerships. We also dive into the challenges and opportunities of operating in a global marketplace, from fostering trust in cross-cultural collaborations to ensuring alignment on core values. Gökhan highlights how these synergies drive innovation and long-term growth, transforming partnerships into powerful engines for progress. Whether you're leading a global team or looking to expand your business internationally, this conversation offers actionable insights into the art and science of collaboration, innovation, and leadership in a fast-changing world.

    33 min
  3. DEC 3

    Taking Innovation Women to the Stages

    On this episode of Innovation Storytellers Show, I’m joined by Bobbie Carlton, an award-winning marketing, PR, and social media professional who is transforming the way we think about public speaking, storytelling, and women’s visibility in innovation. As the founder of Carlton PR & Marketing, Mass Innovation Nights, and Innovation Women, Bobbie has dedicated her career to breaking barriers and creating platforms that amplify diverse voices. In our conversation, Bobbie shared her fascinating journey from broadcasting to global PR at Cognos and her transition into entrepreneurship. She revealed her passion for storytelling as a catalyst for innovation and her mission to eliminate the all-too-common “manels” (all-male panels) that dominate tech and innovation conferences.  Through Innovation Women, she’s redefined public speaking as a tool for visibility and career advancement, positioning it as a gateway for women to claim leadership roles, board positions, and career-changing opportunities. Bobbie also unpacked the art of memorable storytelling, emphasizing the power of refrains and structure in capturing an audience’s attention. She spoke candidly about the common mistakes speakers make, such as telling overly lengthy or irrelevant stories, and offered actionable advice to start stories closer to their conclusion to maintain impact and clarity. We also reflected on our shared roots in PR, reminiscing about the clip books and envelope-stuffing days that shaped our understanding of the evolving communication landscape. This conversation is a masterclass in using storytelling as a tool for innovation and a reminder of the importance of making stages more inclusive. How are you using storytelling to spark innovation and amplify voices in your field? Share your thoughts after tuning in!

    44 min
  4. NOV 19

    181: How to Use AI in Innovation for Massive Productivity Gains

    In this episode of the Innovation Storytellers Show, I sit down with Dr. Mark van Rijmenam, a Strategic Futurist and Global Keynote Speaker known for his expertise in emerging technologies like AI, blockchain, and the metaverse. Mark and I first connected at the Global Speakers Federation Conference in Bali, where his keynote on digital transformation and the accelerating pace of AI left a lasting impression.  We kick off our conversation by diving into the rapid evolution of AI and why businesses must adapt swiftly to harness its full potential. Mark explains how tools like Generative AI can drive creativity and productivity, but he also warns that if we aren’t ready to integrate these innovations, we risk falling behind. As the conversation progresses, Mark shares his thoughts on the rise of agentic AI, where intelligent agents collaborate autonomously — a development that’s pushing the boundaries of what AI can achieve today. However,  it’s not just about AI. Mark sheds light on the untapped potential of blockchain, a technology often misunderstood as just the backbone of cryptocurrencies. He paints a picture of blockchain as the “plumbing” of the future internet, capable of enabling secure, transparent data sharing without compromising control. For Mark, it’s time to move beyond crypto-skepticism and see blockchain as a tool for building trust and collaboration across industries. Our discussion takes a fascinating turn as we explore the role of education in this era of exponential change. Mark is candid about his frustrations with our outdated educational systems, which still mirror methods from centuries ago. He argues for a fundamental shift, one that embraces technology and focuses on fostering adaptability and resilience over rote learning. Whether you’re an executive, an innovator, or an educator, this episode is packed with actionable insights on how to leverage AI and emerging technologies to stay ahead of the curve. Are you prepared for the exponential pace of change, or will you risk being left behind?

    33 min
  5. NOV 12

    How ExxonMobil is Crushing Open Innovation

    What if the most groundbreaking solutions weren’t waiting within your organization’s walls but scattered across industries, continents, and disciplines, just waiting to be tapped? In this episode, I sit down with Kyle Basler-Reeder, ExxonMobil’s Global Open Innovation Lead, to discuss how he’s redefined problem-solving for one of the world’s largest energy companies. Kyle shares his unique journey from his early days as a 15-year-old aspiring entrepreneur to spearheading a program that searches far and wide for fresh perspectives on complex challenges. He dives into the methods and philosophies behind ExxonMobil’s open innovation framework, a system he’s crafted to harness creativity from diverse fields like agriculture, aerospace, and even pharmaceuticals. Kyle introduces us to what he calls “Level Seven” of open innovation, where ExxonMobil looks to industries far beyond its own, bringing in insights from unexpected sources to tackle persistent and “stubborn” problems. He also reveals the fascinating world of “all-star solvers”—the polymaths who thrive on solving radically different challenges and who bring a Da Vinci-like approach to crowdsourced solutions. Listen in as Kyle demystifies the path to open innovation, shares strategies for overcoming internal resistance, and highlights why bringing in “outside minds” has been transformative for ExxonMobil’s innovation journey. Whether you’re looking to jumpstart innovation or tackle longstanding challenges in your own organization, this episode offers practical insights on expanding beyond the familiar and embracing a truly global approach to problem-solving.

    36 min
  6. NOV 5

    How Partnerships, Startups and Tech Are the Recipe Long Term Innovation

    In this episode of Innovation Storytellers, I sit down with Yaron Flint, author, and seasoned innovation strategist, to explore what it truly takes to drive long-term innovation in today’s dynamic environment. As someone with deep experience spanning automotive, smart materials, environmental, and construction tech, Yaron brings a wealth of insights into how to make innovation strategies a reality within established organizations. Yaron argues that no innovation effort can thrive without a champion at the helm—a dedicated advocate who navigates complexities galvanizes support, and keeps the momentum alive. This champion, he explains, must be willing to take calculated risks, champion the cause, and turn passive stakeholders into active supporters. Yaron shares stories from his career on how internal champions, equipped with strategic storytelling and persistence, have driven breakthrough success and garnered buy-in even when facing resistance. We also touch on Yaron’s recent achievements, including projects that bridged technologies from unrelated industries to achieve new solutions, like his award-winning environmental project in manufacturing. Yaron provides a glimpse into his methodology for forging partnerships and cross-sector collaborations, emphasizing that a genuine partnership is an ongoing commitment to learning and evolving together. As we dive into his book, Innovative Business Development: Implementing Transformation from Within, Yaron offers practical tools for leaders looking to adopt and sustain innovation across sectors, no matter the challenges. Tune in to discover why having a champion is essential and learn how cross-cultural and cross-sector experiences can be leveraged to foster innovation that is as profitable as it is transformative. Is your organization ready to make the leap? Listen now and share your thoughts on what it takes to turn innovative ideas into organizational wins.

    39 min
  7. OCT 29

    How Impact Frameworks will change Innovation

    In my new episode of Innovation Storytellers, I chat with Rob Majteles as we delve into the transformative potential of Impact Frameworks in Innovation. During our enlightening conversation, Rob shares an inspiring example of a global agricultural company that has radically shifted its business model to embed sustainability into its core operations. This shift involves a comprehensive reevaluation of their impact on carbon emissions and biodiversity, representing a profound change from their historical reliance on fossil fuels. The company is not only adjusting to new market realities but is also setting a benchmark in the industry for integrating climate and sustainability considerations into every facet of its business. This involves complex risk analyses and a strategic overhaul that aims to generate value-added revenue through sustainable practices. Rob emphasizes the importance of viewing impact not just as an external obligation but as a crucial component of internal corporate strategy. By meticulously defining, aligning, and executing impact through detailed strategic roadmaps, companies can navigate the complexities of modern markets and unlock substantial opportunities for growth and innovation. Our discussion delves deep into how these frameworks can be a catalyst for significant organizational change, enabling companies to thrive in an increasingly conscientious business environment. Join us as we unpack these themes and more, understanding how true innovation often begins with rethinking how we measure and implement impact at every level of business.

    51 min
5
out of 5
16 Ratings

About

Did you ever wonder how an innovation got to its finish line? How innovators saw the future, made a product, and created change – in our world and in their companies? I did. Innovation Storytellers invites changemakers to describe how they created their innovation and just as important – THE STORIES – that made us fall in love with them. Come learn how great innovations need great stories to make them move around the world and how to become a better storyteller in the process. I’m Susan Lindner, the Innovation Storyteller. But I wasn’t always. I’ve been a wannabe revolutionary, an epidemiologist at the CDC and an AIDS educator in the brothels of Thailand helping to turn former sex workers into entrepreneurs. Trained as an anthropologist and the Founder of Emerging Media, I’ve spent the last twenty years working with innovators from 60+ countries. Ranging from cutting edge startups to Fortune 100 companies like GE, Corning, Citi, Olayan, and nine foreign governments, helping their leaders to tell their stories and teaching them how to become incredible advocates for their innovations. Great innovation stories make change possible. They let us step into a future we can’t see yet. I started this podcast to shine a light on our generation of great innovators, to learn how they brought their innovation to life and the stories they told to bring them to the world.

You Might Also Like

To listen to explicit episodes, sign in.

Stay up to date with this show

Sign in or sign up to follow shows, save episodes, and get the latest updates.

Select a country or region

Africa, Middle East, and India

Asia Pacific

Europe

Latin America and the Caribbean

The United States and Canada