23 min

Just Be Honest [E138‪]‬ Diagnosing the Aftermarket A to Z

    • Automotive

Matt Fanslow discusses the importance of understanding technicians' value, open communication about compensation, and collaborative problem-solving.
Show Notes
Dutch Silverstein - Straight Talk to Technicians [E018]: https://mattfanslow.captivate.fm/episode/018Dutch Silverstein - Straight Talk to Technicians - Part 2 [E046]: https://mattfanslow.captivate.fm/episode/046Challenges Faced by Managers and Owners (00:01:30) Demand for Better Compensation (00:02:43) Assessing Value and Increasing Compensation (00:04:28) Honest Conversations and Fear (00:05:54) Hierarchy and Fairness (00:10:16) Improving Communication and Grace (00:15:52) Achieving Collective Success (00:18:12) Recognizing Flaws in the System (00:19:28) Taking a Step Back to Move Forward (00:20:58) Accepting Criticism and Turning It into a Positive (00:22:05) 
Thanks to our Partner, NAPA Autotech napaautotech.com
Email Matt: mattfanslowpodcast@gmail.com
Diagnosing the Aftermarket A - Z YouTube Channel HERE
Aftermarket Radio Network: https://aftermarketradionetwork.com/

Matt Fanslow discusses the importance of understanding technicians' value, open communication about compensation, and collaborative problem-solving.
Show Notes
Dutch Silverstein - Straight Talk to Technicians [E018]: https://mattfanslow.captivate.fm/episode/018Dutch Silverstein - Straight Talk to Technicians - Part 2 [E046]: https://mattfanslow.captivate.fm/episode/046Challenges Faced by Managers and Owners (00:01:30) Demand for Better Compensation (00:02:43) Assessing Value and Increasing Compensation (00:04:28) Honest Conversations and Fear (00:05:54) Hierarchy and Fairness (00:10:16) Improving Communication and Grace (00:15:52) Achieving Collective Success (00:18:12) Recognizing Flaws in the System (00:19:28) Taking a Step Back to Move Forward (00:20:58) Accepting Criticism and Turning It into a Positive (00:22:05) 
Thanks to our Partner, NAPA Autotech napaautotech.com
Email Matt: mattfanslowpodcast@gmail.com
Diagnosing the Aftermarket A - Z YouTube Channel HERE
Aftermarket Radio Network: https://aftermarketradionetwork.com/

23 min